Title: Hotel American Palace Eur Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel American Palace Eur Hotel in Rome with free breakfast and fitness centre ![Lobby](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/3c373b84.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/be36a943.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/87d51b4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/1fbd2bb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/7c382e9b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palazzo dello Sport in Giuliano Dalmata offers a welcoming atmosphere. Start your day with a complimentary breakfast buffet, and enjoy lunch or dinner at Le Vele restaurant. The garden provides a peaceful retreat, while WiFi and dry cleaning/laundry services add convenience. 8.4 Very good ## Popular amenities - - Bar - Pet-friendly - Parking available - Gym - Room service £83 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=45840&PinnedHotelID=45840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=45840&PinnedHotelID=45840&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=45840&PinnedHotelID=45840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=45840&PinnedHotelID=45840&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=45840&PinnedHotelID=45840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=45840&PinnedHotelID=45840&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=45840&PinnedHotelID=45840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=45840&PinnedHotelID=45840&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Triple Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/dcf1979a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning TV Premium bedding Hairdryer Bidet Private bathroom Minibar - 301 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed OR 3 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/d35f38eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning TV Premium bedding Hairdryer Bidet Private bathroom Minibar - 215 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/d35f38eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning TV Premium bedding Hairdryer Bidet Private bathroom Minibar - 161 sq ft - Sleeps 2 - 1 King Bed ![Free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/0d03ae14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning TV Premium bedding Hairdryer Bidet Private bathroom Minibar - 161 sq ft - Sleeps 2 - 1 Single Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45900/45840/16e77937.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning TV Premium bedding Hairdryer Bidet Private bathroom Minibar - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Hotel-American-Palace-Eur.h45840.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Hotel-American-Palace-Eur.h45840.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.82564%2C12.47910&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j-IMAheopQv2Nxj7erW6wFx5Nng=) Via Laurentina 554, Rome, RM, 143 #### What's nearby - Roma Convention Center La Nuvola - 11 min walk - 0.6 miles - Palazzo dei Congressi - 15 min walk - 0.8 miles - Palazzo dello Sport - 1 min drive - 0.7 miles - Basilica of St. Paul Outside the Walls - 6 min drive - 2.7 miles - Colosseum - 12 min drive - 5.7 miles #### Getting around - Rome EUR Magliana Station - 4 min drive - Laurentina Station - 4 min walk - Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 18 min drive #### Restaurants - ‪Alt Stazione Di Gusto - ‬9 min walk - ‪Regus - ‬6 min walk - ‪GU Gran Caffé - ‬5 min walk - ‪pizza gege - ‬2 min walk - ‪Sam Beer Shop - ‬4 min walk ## About this property ### Hotel American Palace Eur Upscale hotel located in Giuliano Dalmata You can look forward to a free breakfast buffet, an airport shuttle and a garden at Hotel American Palace Eur. The on-site restaurant, Le Vele, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Multilingual staff, a TV in reception and a porter/bellboy - A vending machine, tour/ticket information and smoke-free property Room features All 164 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - 20-inch TVs with digital channels - Daily housekeeping, desks and phones ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1690000/1680800/1680767/837375a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Precise House Mantegna Roma Ardeatino - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 127 reviews £101 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1680767&PinnedHotelID=1680767&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11610000/11601200/11601144/3d4301d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Warmthotel Fonte Ostiense - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 747 reviews £91 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11601144&PinnedHotelID=11601144&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/530000/521400/521343/1fbdadf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Massimi City Garden Hotel Trionfale - 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Hot tub - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,000 reviews £101 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1795544&PinnedHotelID=1795544&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Parking on site (EUR 15.50 per night; includes in/out privileges) - Limited on-site parking ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Le Vele ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden ### Accessibility - Lift ### More - 7 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 20-inch TV with digital channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination Negative COVID-19 test result requirement applies to all guests aged 12 and older; COVID-19 vaccination requirement applies to all guests aged 12 and older; guests providing vaccine record must have received complete vaccination at least 15 days prior to check-in ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 10 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 25 per day. Cots (infant beds) are available for EUR 15.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 45 per vehicle (one-way) - Self-parking fee: EUR 15.50 per night (in/out privileges) - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 15.0 per day - Rollaway bed fee: EUR 25 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT058091A1N33DOBSM If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as American Hotel EUR American Palace American Palace EUR American Palace EUR Hotel American Palace Hotel American Palace Hotel EUR EUR American Palace Hotel American EUR Hotel American Palace Hotel American Palace EUR Hotel American Palace Eur Rome Hotel American Palace Eur Hotel Hotel American Palace Eur Hotel Rome ## Frequently asked questions ### Is Hotel American Palace Eur pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Hotel American Palace Eur? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel American Palace Eur on 9 Nov 2025 start from £82.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rome-Hotels-Hotel-American-Palace-Eur.h45840.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel American Palace Eur? > Self-parking is available for EUR 15.50 per night. Limited spots are available. ### What time is check-in at Hotel American Palace Eur? > Check-in start time: 3 PM; check-in end time: 11 PM. After-hours check-in is not available. ### What time is check-out at Hotel American Palace Eur? > Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability). ### Does Hotel American Palace Eur provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies. ### Where is Hotel American Palace Eur located? > Located in Giuliano Dalmata, this hotel is within 1 mile (2 km) of Roma Convention Center La Nuvola, Palazzo dello Sport and Palazzo dei Congressi. Euroma2 and Tiber River are also within 3 miles (5 km). Laurentina Station is only a 4-minute walk and EUR Fermi Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel American Palace Eur Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 114 8 - Good 108 6 - Okay 32 4 - Poor 11 2 - Terrible 5 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 8/10 Good #### Favour 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff, easy check in and check out ##### Favour Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Angel 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Evrything it´s great at this hotel. Al the staff if outstanding. Well prepared ##### Angel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Gary 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good food, Good service, Very clean, friendly staff. ##### Gary Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Ru 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location!! ##### Ru Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Senthil Kumaran 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel and room was clean. Staff were helpful. Room was spacious. No tea or coffee in the room. 5 minute walk to Laurentina metro station. About 30 minutes to city/Termini station. Breakfast was very good and had wide variety. Restaurant was also good for dinner. Our only concern was that we were provided with a type of room that was not in line with my booking and the staff said they were fully booked. ##### Senthil Kumaran Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Rebeca 21 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I really loved the hotel and will recommend it to my family! The Breakfast was amazing! My room was quiet and I was able to sleep soundly! Love that everything is near by! The metro, the bus station, shops and restaurants and taxis. Located in an excellent area. I will stay here again when I visit Rome in the future! Excellent hotel! ##### Rebeca Stayed 2 nights in May 2025 ### 10/10 Excellent #### Noel Oliver 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its just the USB outlets were not working but repaired the next day. ##### Noel Oliver Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Michelle 2 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Eur location Very clean, staff was efficient and friendly. Excellent access to public transit and located in a lovely area of Rome. ##### Michelle Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### HUGO 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort top ##### HUGO Stayed 3 nights in May 2025 ### 10/10 Excellent #### Deborah 11 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great clean hotel ##### Deborah Stayed 1 night in Mar 2024 ### 8/10 Good #### Jackie 10 Feb 2023 Liked: Cleanliness, staff & service The service was very good and our stay was so relaxing. ##### Jackie Stayed 4 nights in Jan 2023 ### 6/10 Okay #### Erling 5 Jun 2025 Liked: Property conditions & facilities Disliked: Cleanliness, amenities The Peronality in the lobby was not accommodating at any time. Not smiling and did not say hallo to you when you walk inn and out of the hotell. ##### Erling Stayed 4 nights in May 2025 ### 10/10 Excellent #### Manoj 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was happy with the experience, excellent staff - willing to support at any time. Good spot for dining. Restaurant and front desk staff have been awesome. Thanks for making our stay comfortable. ##### Manoj Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Dikshya 20 Apr 2025 Disliked: Cleanliness, property conditions & facilities No Ac but they dont tell you when booking. ##### Dikshya Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Luma 18 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are friendly except for that old guy at the bar. However, the staff at the reception and restaurant were excellent and very. overall great services. I'll stay again. ##### Luma Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Verified traveller 6 Mar 2025 Liked: Staff & service Disliked: Room comfort #### Okay. Missing some important things to be geat Generally an okay experience. However, the air-condition did not work which resulted in being 27-30 degrees celcius in my room. Furthermore, the hotels did not have an iron or ironing board. They had a steamer which could be borrowed if 40 EUR were deposited. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Maria 1 Aug 2023 Liked: Cleanliness #### Not 4 star Basic hotel at a decent price. Breakfast was wonderful. Room was basic, bathroom showing wear in the shower ##### Maria Stayed 1 night in Jul 2023 ### 8/10 Good #### Waisan 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth booking for Rome stay Pro: minutes to metro & bus, clean, good staff, great breakfast Con: no hot water kettle or coffee maker in room though the staff did lent us a kettle when asked. Wifi is not secure but connection is good. Not much food choice in the neighborhood. ##### Waisan Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Karen 25 Sept 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible breakfasts. Had to ask for enough quilts and have the shower attended to. Toilet needed cleaning. ##### Karen Stayed 7 nights in Sep 2022 ### 6/10 Okay #### Paul 21 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Hot Cold Shower, Deluxe in Italian means small! Was given a small room for a deluxe, had to hold my breath as I walked around the room as the bed was close to the wall. water in the shower went hot cold hot cold hot cold. Although that sounds bad overall it was ok, will probably not stop there again though. ##### Paul Stayed 1 night in Jul 2022 ### 6/10 Okay #### Kim 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The room was unbearably hot, we were told something would be done to try and help but that didn’t happen. Constantly on 27 degrees. ##### Kim Stayed 3 nights in Mar 2023 ### 4/10 Poor #### Jack 5 Sept 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness The hotel was just about adequate in most areas, however, some areas that really pulled it down include significant dust in the room, and terrible breakfast. There was a thick layer of dust on the coffee machine and the desk. Whatever abomination they were serving in place of scrambled eggs should not exist. It neither looked nor tasted anything like egg and must have been the powdered stuff. The rest of the breakfast spread was average. I was surprised there was no iron to use, even when asking at reception, given the proximity to conference centre and business district. ##### Jack Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Jahdiel 11 May 2023 No Ac all night, you can’t even open the windows to get some air at least and they don’t have fans either, an it seems the ac problem happens often. 0/10 ##### Jahdiel Stayed 1 night in May 2023 ### 4/10 Poor #### Giovanni 21 Aug 2024 Disliked: Staff & service, amenities When we arrived we did not get the room we paid for and they were not interested in the room description of what we had paid for through Expedia nor were they interested in our copies of the room description. Once in our room I went downstairs to advise them that the AC was not working and said they would look into it but they never did because when we returned late that night there still was no AC. Very inconsiderate. The evening staff did their job and confirmed that the AC was not working. They immediately sent someone who advised the front desk that we had to change room, the heat was unbearable. They changed our room and noticing all the inconsistencies with our booking the night person at the front desk upgraded our room and took care of us. The personnel working the day shift deserve a zero rating and I would never have people like that running my place. Will never go back there although I would give a 5 star to the evening personnel. By the way we arrived there a little earlier to check in and they seemed very irritated. They asked us to come back at 15:00, meanwhile some people were already checking in. ##### Giovanni Stayed 2 nights in Jul 2024 ### 8/10 Good #### Alessandro 28 Sept 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Bello ma pulizia molto migliorabile e rumorosità notturna (migliorabile l'isolamento). 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