Title: Concept Terrace Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Concept Terrace Hotel Travelers savor a delicious breakfast before exploring Rome's iconic landmarks, returning to create memories on the hotel's charming terrace ## Photo gallery for Concept Terrace Hotel ![View from room - Concept Terrace Hotel (Rome)](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/ecf31451.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Concept Terrace Hotel (Rome)](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/954aa024.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Concept Terrace Hotel (Rome)](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/d666f715.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, City View | Premium bedding, minibar, in-room safe, soundproofing - Concept Terrace Hotel (Rome)](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/688d2d07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Concept Terrace Hotel (Rome)](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/81fbbc71.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Concept Terrace Hotel sits within easy reach of Trevi Fountain and Villa Borghese. Guests start their day with continental breakfast, return to relax on the scenic terrace, and appreciate convenient luggage storage that enhances their Rome experience. ## Reviews 7.2 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available - Room service - Housekeeping £152 includes taxes & fees 9 Mar - 10 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds Showing 4 of 4 rooms ### View all photos for Suite, City View ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/6bd4c7fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, City View ### Highlights Soundproofed Air conditioning Heating Fridge LCD TV Premium bedding Hairdryer Bidet - City view - 301 sq ft - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Comfort Room ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/e537c044.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Fridge LCD TV Premium bedding Bidet Hairdryer - City view - 150 sq ft - Sleeps 3 - 1 Queen Bed and 2 Single Beds ### View all photos for Comfort Room (2 connected rooms) ![Comfort Room (2 connected rooms) | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/125288b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room (2 connected rooms) ### Highlights Soundproofed Air conditioning Heating Fridge LCD TV Premium bedding Bidet Hairdryer - City view - 301 sq ft - Sleeps 7 - 2 Queen Beds, 1 Single Bed and 1 Queen Sofa Bed ### View all photos for Deluxe Room, Balcony ![Deluxe Room, Balcony | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/36000000/35010000/35000300/35000204/76eb2008.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Fridge LCD TV Premium bedding Bidet - City view - 194 sq ft - Sleeps 4 - 1 Queen Bed and 2 Single Beds ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4420000/4417600/4417501/56c9999c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Divina Luxury Hotel Rome City Centre - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,000 reviews £179 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Rome-Hotels-Berg-Luxury-Hotel.h4417501.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=ee8f6f14-96f9-4a2b-a8a6-c1ad39f82072&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/75000000/74550000/74544500/74544467/dd4c9d31.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel L'Orologio Roma Rome City Centre - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 9.6 Exceptional 460 reviews £235 includes taxes & fees 2 Mar - 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Breakfast included - Free Wi-Fi - Air-conditioning - Laundry room 9.0 Wonderful 1,001 reviews £148 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Rome-Hotels-Coronari-Palace.h3213890.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=ee8f6f14-96f9-4a2b-a8a6-c1ad39f82072&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Concept-Terrace-Hotel.h35000204.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Concept-Terrace-Hotel.h35000204.Hotel-Information) ## About the area Located in Rome City Centre, a neighbourhood in Rome, Concept Terrace Hotel is near a metro station. Castel Sant'Angelo and Vatican Museums are cultural highlights, and some of the area's notable landmarks include Spanish Steps and Roman Forum. Trevi Fountain and Colosseum are two other places to visit that come recommended. [Visit our Rome travel guide](https://www.expedia.co.uk/Rome.dx179899) [View more Inns in Rome](https://www.expedia.co.uk/Rome-Inns.d179899-aaInns.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.90459%2C12.49194&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vSnOoacNYSZ6FNEIO5ysmQ83N-g=) Via Barberini 50, Rome, RM, 187 ### What's nearby - ![Via XX Settembre which includes signage](https://images.trvl-media.com/place/6166169/2c32c0c0-91cc-46eb-aacb-4010de5ab5f7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via XX Settembre 2 min walk \- 0.1 miles - ![Cozy street in Via Vittorio Veneto Rome](https://images.trvl-media.com/place/6046255/6d6c862d-8a64-4474-8262-2f791fb87c4a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via Veneto 3 min walk \- 0.2 miles - ![Famous Trevi fountain in Rome named Fontana di Trevi at night](https://images.trvl-media.com/place/6227444/cbf89bec-73de-4f50-a82a-d3cc13f85a03.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza Barberini 3 min walk \- 0.2 miles - ![gardens of Palazzo Barberini](https://images.trvl-media.com/place/502476/9979fa73-0078-4c40-8d02-907782865453.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palazzo Barberini 3 min walk \- 0.2 miles - Santa Maria della Vittoria 2 min walk \- 0.1 miles ### Getting around - Barberini Station 3 min walk - Rome Termini Station 12 min walk - Ciampino Airport (CIA) 44 min drive ### Restaurants - Guida Ballerino 3 min walk - Hard Rock Cafe Rome 4 min walk - Sina Bernini Bristol 3 min walk - Lumen Cocktails & Cuisine 3 min walk - Anima 2 min walk ## About this property ### Concept Terrace Hotel Upscale inn near Trevi Fountain Located close to Spanish Steps and Villa Borghese, Concept Terrace Hotel provides a terrace. Stay connected with free in-room WiFi. Other perks include: - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift - Tour/ticket information and luggage storage Room features All guest rooms at Concept Terrace Hotel include thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Showers, bidets and free toiletries - LCD TVs with digital channels - Fridges, electric kettles and heating ## Similar properties ![In-room safe, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/530000/527500/527475/0f0bf17e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Rome City Centre - Pet-friendly - Free Wi-Fi - Air-conditioning - Laundry room 8.0 Very good 365 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=527475&PinnedHotelID=527475&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/12000000/11470000/11466200/11466154/4fb204e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terrazza Marco Antonio Luxury Suite Rome Rome City Centre - Breakfast included - Free Wi-Fi - Air-conditioning - Room service 9.6 Exceptional 224 reviews £154 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=11466154&PinnedHotelID=11466154&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/23000000/22220000/22214800/22214735/e269348a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H501 Luxury Rooms Rome City Centre - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=197685&PinnedHotelID=197685&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=35000204&PinnedHotelID=35000204&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=35000204,527475,11466154,22214735,54293553) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 20 per day) - 24-hour return airport shuttle on request for a surcharge - Onsite parking options include a garage ### Food and drink - Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Lockers - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - Lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Refrigerator - Room service ### More - Air conditioning - Heating - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Late check-in subject to availability Late check-in fee: EUR 45 for check-in between 11:00 PM and 7:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 40 per night. Cots (infant beds) are available for EUR 30 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 10 for children - Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4) - Nearby parking fee: EUR 20 per day (98 ft away) - Late check-in fee: EUR 45 for check-in between 11:00 PM and 7:00 AM - Crib (infant bed) fee: EUR 30 per night - Rollaway bed fee: EUR 40 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Concept Terrace Hotel Rome Concept Terrace Rome Rome Concept Terrace Hotel Inn Inn Concept Terrace Hotel Rome Concept Terrace Inn Concept Terrace Hotel Concept Terrace Hotel Inn Concept Terrace Hotel Rome Concept Terrace Hotel Inn Rome ## Frequently asked questions ### Is Concept Terrace Hotel pet-friendly? ### How much does it cost to stay at Concept Terrace Hotel? ### What time is check-in at Concept Terrace Hotel? ### What time is check-out at Concept Terrace Hotel? ### Does Concept Terrace Hotel provide a shuttle to the airport? ### Where is Concept Terrace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Concept Terrace Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Amenities ### 7.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 10 8 - Good 2 6 - Okay 1 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Alyssa 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location to be if you want to explore Rome. Everything is walkable, from the Colosseum to the Spanish steps to the Trevi fountain, we were able to see everything we wanted to see. It’s about a 20 minute walk from the train station, which was very doable as we came in late at night. The rooms are small but clean and comfortable with nice little balconies. ##### Alyssa Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mirella 14 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel!!! Will stay again for sure! ##### Mirella Stayed 1 night in Aug 2023 ### 10/10 Excellent #### kelly 4 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very kind and helpful, very clean rooms at a good price. Rooms around 150sq ft which is a little bit small, but they were modern and clean. I would recommend ##### kelly ### 10/10 Excellent #### Leslie 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast looked delicious. The hotel did have a problem with mosquitos which was being fixed a few days after we left, everyone in my family received mosquito bites while at the hotel. Rooms are located on the fifth floor with a small elevator. The pillows felt flat and not supportive. The staff was nice and spoke English. The best part was the central location. ##### Leslie Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Cynthia 20 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Did not stay here as I was refused to be given a room due to my race upon arrival ##### Cynthia Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Igal 14 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel Great stuff Breakfast is poor but everything else is excellent ##### Igal Stayed 4 nights in May 2022 ### 10/10 Excellent #### PAULINA 9 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GORĄCO POLECAM Odwiedziłam ten hotel podczas 4 dniowego pobytu w Rzymie i był to bardzo dobry wybór wspaniały hotel, w nowoczesnym stylu, bardzom ładnie urządzone pokoje, czyściutkie i pachnące. Pyszne urozmaicone śniadania, no i wspaniała i bardzo pomocna obsługa. gorąco polecam ##### PAULINA Stayed 4 nights in Oct 2020 ### 10/10 Excellent #### Verified traveller 18 Nov 2019 Liked: Staff & service, amenities, property conditions & facilities We recently had a fabulous 4 night stay in this lovely, intimate hotel. The location is ideal to visit all sites of Rome. Every evening we passed by the amazing Trevi Fountain before returning to our balcony for a glass of chilled wine. From check in to checkout we were exceptionally well looked after by all staff; given local information, room kept clean, and of course long, leisurely breakfasts and best eggs served on the terrace by Palmeria. We will definitely be returning to Rome and the Concept Terrace Hotel. S & A Ryan UK. ##### Verified traveller Stayed 4 nights in Oct 2019 ### 2/10 Terrible #### Verified traveller 13 Sept 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El peor desayuno de todos los probados Él peor desayuna de todos los probados en los hoteles en los que estuve y han sido unos cuantos unos mejores otros peores pero este ha sido horrible de verguenza no volvería nunca ##### Verified traveller Stayed 2 nights in Sep 2019 ### 8/10 Good #### Verified traveller 8 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! Handy to walk from the main train station and within walking distance of attractions. ##### Verified traveller Stayed 4 nights in Sep 2019 ### 10/10 Excellent #### RK, New York 2 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel in the center of Rome. Very nice, modern and clean. Breakfast was very good. Staff was very nice, helpful and professional. Would stay there again. ##### RK Stayed 3 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller 29 Aug 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities First of all if you have children I wouldn’t recommend this place at all. It’s not kid friendly. And you can hear clearly from room to room. I have 3 young kids and if they’d cry we’d get yelled at by the hotel staff. It’s on the 5th floor and the elevator was broken there and no one wanted to help with our stuff. Overall our stay was horrible and the staff was extremely rude to us. ##### Verified traveller Stayed 4 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 30 Jul 2019 Liked: Cleanliness, staff & service It’s noisy, you can hear everything happen outside the room ##### Verified traveller Stayed 3 nights in Jul 2019 ### 4/10 Poor #### HCY 26 Jul 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The cleaning staff were slow to make up the room. As we went to Europe during a heatwave we usually had to go back to the hotel mid-afternoon in order to freshen up. The room was never ready on any of the days we stayed. The floors in the suite also seemed to be dirty most of the time. On the last night of our stay, there was no hot water. It was around 10:45PM and the receptionist had already gone even though they were supposed to be there till 11PM. We called the after-hours emergency number and spoke to the manager and he said he would call back. No one called back and no one came to look into the issue. We had to sleep without showering. The nest morning there was still no hot water. We talked to the hotel staff and they tried for about 2 hours to fix the issue. We told them we would go out for lunch and come back to shower before checking out. Before we left they said the issue was fixed. When we got back, the issue was still not fixed. We had no choice to shower in cold water, as we had a train to catch. As the issue was never resolved and caused such an inconvenience, we asked the staff if they could refund us, at minimum, the last night. The staff talked to the manager and told us to submit a claim through Expedia. It's been over a month since the claim was open and the hotel seems to be ignoring Expedia's request to process the refund, which is pretty unacceptable in our opinion. ##### HCY Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 18 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff has been very helpful and sorted out the minor issues promptly. The property was very clean and a beautiful terrace for breakfast .. overall my stay was excellent I will highly recommend the hotel for stay and will stay again if got a chance. ##### Verified traveller Stayed 5 nights in Jul 2019 ### 8/10 Good #### Verified traveller 9 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that it was new and the room had balcony which was good. ##### Verified traveller Stayed 4 nights in Jun 2019 ### 4/10 Poor #### Florencia 15 Jun 2019 Disliked: Cleanliness, amenities, property conditions & facilities El hotel aunque recién remodelado carecía de servicios básicos esperados de cualquier hotel de esa categoría en el area de Roma. Por ejemplo, el aire acondicionado del cuarto dejo de funcionar el segundo día de nuestra estadía. El desagüe de la ducha se taqueo y el baño se inundo pero al no haber personal de noche, desabilito mi capacidad de poder bañarme sino hasta el siguiente día cuando el hotel tenia personal disponible para reparar el problema. Experienciamos un problema dónde el cuarto goteaba después de haber reparado el aire acondicionado. No esperen tener hielo en el cuarto tampoco ya que el hotel no esta capacitado para hacerlo. La television no andaba el primer dia de nuestra estadia asi que tuvimos que esperar hasta la siguiente mañana cuando el personal del hotel llego y pudieron reparar el cable. ##### Florencia Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### MARIO 4 Aug 2024 ##### MARIO Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Kurt 22 Oct 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kurt Stayed 3 nights in Oct 2019 ### 4/10 Poor #### Verified traveller 24 Jun 2019 Liked: Cleanliness, property conditions & facilities ##### Verified traveller Stayed 3 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Precise House Mantegna Roma](https://www.expedia.co.uk/Rome-Hotels-Precise-House-Mantegna-Roma.h1680767.Hotel-Information) > > [hu Roma Camping In Town](https://www.expedia.co.uk/Rome-Hotels-Roma-Camping-In-Town.h4161322.Hotel-Information) > > [Hotel La Pergola](https://www.expedia.co.uk/Rome-Hotels-Hotel-La-Pergola.h1833480.Hotel-Information) > > [LH Hotel Excel Roma Montemario](https://www.expedia.co.uk/Rome-Hotels-Excel-Roma-Montemario.h1436633.Hotel-Information) > > [Palm Gallery Hotel](https://www.expedia.co.uk/Rome-Hotels-Palm-Gallery-Hotel.h106761963.Hotel-Information) > > [Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts](https://www.expedia.co.uk/Rome-Hotels-Parco-Dei-Principi-Grand-Hotel-SPA-Preferred-Hotels-Resorts.h457839.Hotel-Information) > > [The Caesar Roma](https://www.expedia.co.uk/Rome-Hotels-The-Caesar-Roma.h88855071.Hotel-Information) > > [Hilton Rome Eur La Lama](https://www.expedia.co.uk/Rome-Hotels-Hilton-Rome-Eur-Convention-Center.h44681998.Hotel-Information) > > [Torpignattara](https://www.expedia.co.uk/Rome-Hotels-Torpignattara.h34469541.Hotel-Information) > > [The Social Hub Rome](https://www.expedia.co.uk/Rome-Hotels-The-Social-Hub-Rome.h109576916.Hotel-Information) > > [Athena Hotel](https://www.expedia.co.uk/Rome-Hotels-Athena-Hotel.h807528.Hotel-Information) > > [Hotel San Giovanni Roma](https://www.expedia.co.uk/Rome-Hotels-Hotel-San-Giovanni-Roma.h30393800.Hotel-Information) > > [Hotel Sirenetta](https://www.expedia.co.uk/Rome-Hotels-Hotel-Sirenetta.h2529827.Hotel-Information) > > [Raganelli Hotel](https://www.expedia.co.uk/Rome-Hotels-Raganelli-Hotel.h1109875.Hotel-Information) > > [B&B Hotel Roma Pietralata Tiburtina](https://www.expedia.co.uk/Rome-Hotels-BB-Hotel-Roma-Pietralata.h33539078.Hotel-Information) > > [Lido di Ostia 1933](https://www.expedia.co.uk/Rome-Hotels-Lido-Di-Ostia-1933.h23982645.Hotel-Information) > > [La Lira](https://www.expedia.co.uk/Rome-Hotels-La-Lira.h22163479.Hotel-Information) > > [BELSTAY ROMA AURELIA](https://www.expedia.co.uk/Rome-Hotels-BELSTAY-ROMA-AURELIA.h73565146.Hotel-Information) > > [Roma Tiburtina Station](https://www.expedia.co.uk/Rome-Hotels-Roma-Tiburtina-Station.h25830049.Hotel-Information) > > [The Strand Hotel](https://www.expedia.co.uk/Rome-Hotels-The-Strand-Hotel.h1611481.Hotel-Information) > > [B&B Circus Maximus](https://www.expedia.co.uk/Rome-Hotels-BB-Circus-Maximus.h8427307.Hotel-Information) > > [Aurelia Vatican Apartments](https://www.expedia.co.uk/Rome-Hotels-Aurelia-Vatican-Apartments.h4276765.Hotel-Information) > > [B&B Roma Castle Termini](https://www.expedia.co.uk/Rome-Hotels-Guest-House-Castle.h15075568.Hotel-Information) > > [Aldrovandi Residence City Suites](https://www.expedia.co.uk/Rome-Hotels-Aldrovandi-Residence-City-Suites.h2693740.Hotel-Information) > > [Hotel De La Ville Relais](https://www.expedia.co.uk/Rome-Hotels-Hotel-De-La-Ville-Relais.h7512372.Hotel-Information) > > [Hotel Novecento](https://www.expedia.co.uk/Rome-Hotels-Hotel-Novecento.h1175173.Hotel-Information) > > [Relais 6 Via Tolmino](https://www.expedia.co.uk/Rome-Hotels-Relais-6-Via-Tolmino.h13470276.Hotel-Information) > > [Istituto Piccole Ancelle di Cristo Re](https://www.expedia.co.uk/Rome-Hotels-Istituto-Piccole-Ancelle-Di-Cristo-Re.h15879196.Hotel-Information) > > [Hotel Roma Tor Vergata](https://www.expedia.co.uk/Rome-Hotels-Hotel-Roma-Tor-Vergata.h525029.Hotel-Information) ---