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Wyndham Rochester Downtown

3.0 star property
Travelers can relax with al fresco dining or venture to nearby attractions like the Strong Museum after starting the day with a freshly cooked-to-order breakfast

Choose dates to view prices

Downtown charm awaits at Holiday Inn Rochester NY - Downtown. Enjoy breakfast and dinner at two on-site restaurants. Practical amenities include laundry facilities, a fitness center, and complimentary in-room WiFi to keep everyone connected throughout their stay.

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is £70
includes taxes & fees
4 Jun - 5 Jun

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Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

An off-lead area is available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 20.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self-parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Wyndham Rochester Downtown pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Wyndham Rochester Downtown?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Wyndham Rochester Downtown on 4 Jun 2026 start from £70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Wyndham Rochester Downtown?

Self-parking is available for USD 5 per day.

What time is check-in at Wyndham Rochester Downtown?

Check-in begins at 3:00 PM.

What time is check-out at Wyndham Rochester Downtown?

Checkout is at 11 AM.

Where is Wyndham Rochester Downtown located?

Located in Downtown Rochester, this hotel is within 1 mi (2 km) of Genesee River and Strong. Blue Cross Arena and Rochester Riverside Convention Center are also within 10 minutes. Rochester Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

6.2

Cleanliness

5.0

Amenities

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 189 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 176 out of 1000 reviews
Rating 2 - Terrible. 305 out of 1000 reviews

Reviews

Verified

8/10 Good

Lisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was No parking, 1 elevator worked, no hot water not even warm, the restaurant was not open, the bar was not open. Our room was spacious, beds were comfy. Staff was nice
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Karyn

Liked: Cleanliness, staff & service
Disliked: Amenities
I do not think the AC was functioning or turned on in the building at all--our window was open in the room when we walked in (no screen). Elevators were very slow/one not working. There was no continental breakfast even thought it was stated there would be. On the plus side, staff was very nice and apologetic for the inconveniences.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tyri

Liked: Cleanliness, staff & service, property conditions & facilities
While most will nit pick about whats wrong. However, I had a good experience here. I understand that not all transfers are smooth. And staff has to be on point. With that being said. I would recommend this hotel, for its location and staff. Just hurry up and open the bar.😁
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Alissa

Liked: Staff & service
Disliked: Property conditions & facilities
The location of the property was great and we had a nice view of the river, however, the windows and inside window sill were extremely dirty. There was a nice keurig coffee maker that we were unable to use due to there being no cups in the room. Also, there was no soap in the bathroom and our tub/shower had no curtain. And the bathroom door scraped loudly on the floor when trying to open and close. The bed was clean and comfortable, though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing as always.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 nights and only stayed 1. Our room was over 80 degrees and there was only heat blasting out of the vents. Apparently, all of the staff quit the evening we were there and all of the toilets were out of order, and no toilet paper. There were mice running around inside. And dead birds all around outside. We came for an event and we didn't even receive our food we paid for.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Patricia

Disliked: Amenities, property conditions & facilities
Room was clean. Convenient to BlueCross Arena for concert. When we arrived there was a security person who was swearing and talking about shooting someone. Scared us.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Beautiful views from my room..
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
I enjoyed myself at the hotel,it was very clean and quiet,and I would recommend my friends to come and stay
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall due to the remodeling and road construction it was good!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort

Quiet hotel under renovation

Hotel is under renovation but staff was great. Rooms were quiet and comfortable and clean.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and things worked out wonderfully!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Aanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 1 night in May 2025
Verified

8/10 Good

Robik

Liked: Cleanliness, property conditions & facilities
Greatblocation and view! Spacious rooms. The staff
Stayed 1 night in May 2025
Verified

6/10 Okay

Craig

Disliked: Staff & service, amenities
The room was clean. The bathroom had some unknown substance on the ceiling in a couple places. The way the coffee pot was plugged into the lamp, which was plugged into an extension, which was plugged into another extension, which had another lamp and refrigerator plugged into it was surely a fire hazard. One elevator to rule them all.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
the location was good. the Desk person Bella was fantastic and very helpful@
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome, building was undergoing renovations.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lovell

Liked: Cleanliness, amenities, property conditions & facilities
I like everything the staff was very friendly the front desk was nice the room attendant was very polite and the breakfast staffs were friendly place was very clean,the room was clean bed was very comfortable the landscaping was very beautiful security team was very helpful love every moment of my stay I will be booking again very happy people working at this property. Thanks everyone for making my trip so special.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Edmond

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and helpful . but hotal was very dirty and noise
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night's sleep

I was here the 43rd Flower City Fellowship Convention...all your staff was helpful and very friendly ...you did a great job handling all the people
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ernest R

Liked: Cleanliness, amenities
The staff were SUPERB. Friendly and helpful and everything you could want. The main elevators were out, so you have to use the freight ones, which feel a little sketch.
Stayed 4 nights in May 2025
Verified

4/10 Poor

Joseph

Disliked: Amenities, property conditions & facilities
My room wasn’t cleaned once over my 5 day stay, though the lobby and common spaces were cleaned daily and well taken care of. The staff were very friendly and efficient, helping me out when my card key wasn’t working and were overall very welcoming. A few times though some people who seemed to come inside from the street were in the lobby, being loud and starting arguments with the staff and refusing to leave. The restaurant also was closed almost the whole time
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Ion

Liked: Cleanliness, staff & service
Bed was amazing. Blackout curtains were great. Large sized room. Shower was lukewarm and toilet did not flush.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Mayumi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water, couldn’t enjoy at room . No hair dryer but staff was very friendly and nice
Stayed 3 nights in Mar 2025