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Reviews of Giovanni Rooms Manarola

1 out of 5
Giovanni Rooms Manarola
Via Ettore Cozzani 22, Manarola, Riomaggiore, SP

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 77 reviews" "
Rating 8 - Good. 23 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 5 out of 77 reviews" "
Rating 2 - Terrible. 5 out of 77 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Timothy, Southampton

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room had beautiful stone & tile work; it was very conveniently located. The mattress has a metal spring sticking thru. There was some black mold starting in the bathroom. A full refresh is needed with a new mattress.
Stayed 4 nights in Oct 2023

6/10 Okay

Philip, Paris

Travelled with partner
Disliked: Cleanliness, staff & service
Come for the area, not the stay. Beds were uncomfortable, sink in the bathroom leaked. Was difficult to access the property, as well as the communication for check-in
Stayed 2 nights in Oct 2023

6/10 Okay

Ann

Travelled with group
Liked: Cleanliness
Unit was clean. There was no toilet seat, shower head did not work properly, twin bed was very uncomfortable. Most disappointing was lack of communication from owner prior to arrival. I sent several messages the week prior to arrival with no response. I finally reached him the night before via telephone. Instructions to get into unit were very good.
Stayed 2 nights in Sep 2023

8/10 Good

kami

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 3 nights in Sep 2023

2/10 Terrible

Majd

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Maria, Bethesda

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No cleaning service was provided despite Giovanni statins there would be. No toilet paper or additional soap was available.
Stayed 2 nights in Aug 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
This property is all about the location which is great! The view from the seaside room is outstanding! There is parking available outside of town which is close to the room and downhill from the parking lot but I would advice packing light and it is a trek carrying your luggage back up to the vehicle. If you come in by train, the trek up to the room with you luggage will be the hard part with the walk back down to the train much easier. Giovanni’s communication at check-in was great as he sent me a video illustrating how to walk to the room from the Bell Tower however I wasn’t able to get ahold of anyone at check-out and ended up just leaving the keys in the room which seemed to work fine. We would definitely stay here again.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Very basic appartement in cinq terre
The property had basic amenities. Luckily it was for one night only! Compared to other apartments rented in the same period, we had coffee and sometimes water which is appreciated when you arrive in the evening. the access to the appartement was not easy and had to park the car far. the place had no shops around. If you want to stay in cinq terre, i would recommend another village.
Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Charles D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Giovanni was very helpful during our stay and made good recommendations to help us enjoy our time in Manarola.
Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely unreasonable price for what you get
Far to overpriced... No service at all, the room can do with some paint work and new furniture. Charging more than €250 per night for a little room that hasn't been taken care of is completely unreasonable. I understand the mechanics of supply and demand but no circumstances would we return. The host also claimed that their card machine is "not working" and asked us pay him the full amount cash with the promise of a 10% discount. I leave it to you imagination of the reasons behind it...
Stayed 2 nights in Sep 2022

10/10 Excellent

Tania

Stayed 1 night in Jul 2022

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
The property has beautiful views from a small balcony. There are many stairs to the property. Overall, the room was unfortunately too hot to make for a good nights rest. The washer would not work. Not recommended for elderly. Fantastic town though
Stayed 1 night in Jun 2022

4/10 Poor

Anujah

Stayed 1 night in Jun 2022

6/10 Okay

Radha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great with view of sea. There are lots of steps, so please make sure you are able to carry your suitcase up 4 steep flights of stairs. Amenities said laundry but we found out we did not have access to washing machine. Check in was very easy and very nice service. The toilet lid kept falling off and would hit the drain pipe and disconnect the pipe allowing water to flood the bathroom until we reconnected it. Toilet was only a few inches from the shower, so could barely sit on toilet. Beds were not comfortable. Manarola is a wonderful town and the views were perfect from this place.
Stayed 2 nights in Apr 2022

10/10 Excellent

Marie

Stayed 1 night in Apr 2022

10/10 Excellent

Hunter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable views of a truly magical village. Close walking distance to everything, and if you're feeling adventurous you can get to the path towards the other villages without much trouble. Clean and beautiful room. Highly recommend!
Stayed 2 nights in Nov 2021

10/10 Excellent

Qin

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we loved our room and deck even though we didn’t have a view. Nice and cool every time we came home! It was a little tough getting ahold of someone to check in.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
No staff but owner response was immediate with incredible detailed directions! Great air conditioner!! Bed was ok. No shampoo or conditioner provided but I had brought mine.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our time in cinque terre!
I’m so glad we selected to stay at Giovanni suites for our 1 night stay in cinque terre. The location is perfect - only a 5 minute walk from the parking area in Manarola and the train station. The room was perfectly clean, including the bathroom. Our room (no.3) had a small terrace which was lovely, but our view was of the street. When we come back, we will request the room with the sea view ahead of time (there are notes in the accommodation that suggest you to request a particular room). We were to arrive outside of the regular check in time, and Giovanni was extremely responsive and easy to coordinate our check in instructions. He was also very helpful with a parking map as we were not familiar with the area.
Stayed 1 night in Oct 2018

8/10 Good

Sarah, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner was very nice and helpful. Can’t give 5 stars because we didn’t get shampoo. Room was very comfortable and I like the location. We got the room with a nice view. Make sure you have enough money for room. Everywhere you go in cinque Terre asks for cash only
Stayed 1 night in Aug 2018

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort
Clean, quite, only a few minutes walk from anything. If driving, have to park up the hill at the pay public lot and pull your luggage down the hill (and back up when you leave) but it’s much closer than it looks. You may never see the manager (thus the neutral service rating) but really no need to. We’d stay here again.
Stayed 2 nights in May 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giovanni Room in Manarola
The room is in a converted home , more like an apartment. Very new and modern. The stairs are an issue as they are steep (not up to US code) and narrow which makes it difficult to haul a heavy suitcase up them (no elevator in the place). There is no receptionist and you contact the owner by email or phone. The "hotel" is at the top of a hill and it is a steep climb to get there. About 200 meters up hill. Great view!. Close to restaurants.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to, clean and comfortable-staff great
Excellent place to stay and beautiful location. The room was very clean and spacious and the staff were very nice and helpful.
Stayed 1 night in Mar 2018

10/10 Excellent

Riza, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome room
this room contributed a lot as to why we had a great stay in Manarola, the location is convenient, close to restaurants, close to Volastra trail, Bella Amore trail and the coastal trail, Ristorante dal Billy is delicious and it's really close to the apartment. They had amazing homemade pasta and creamy balsalmic which we bought a bottle of. We felt like locals living in Italy on our stay here. The train station is close and you can hop from one village to another, as well as go to another city if you like. The owner was very trusting, we told him we were arriving late and he gave us all the information we need to get in the apartment. He trusted us completely with leaving payment in the drop box at the end of the trip. The room was clean, the cleaning lady also came everyday. The bathroom is new and we loved the water pressure on the new shower. The view was spectacular. We could see the water and the apartments lined up in a curve in Manarola towards the water. By the way, you have to take a lot of stairs if you are on top floor like we were but we were completely fine with it. We had breakfast at a nearby coffee shop, near the church everyday. Overall an awesome experience.
Stayed 3 nights in Oct 2017

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room and Service
It was great and just what we wanted and needed on our vacation. The staff was very accommodating.
Stayed 1 night in Sep 2017

10/10 Excellent

Emily, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cozy room in Manarola
We booked this room fairly last minute - about a week prior to arriving. There weren't many options left, but this hotel seemed decent and seemed to be in a good location. When we arrived, this hotel exceeded our expectations. We had a car and the parking was no problem (there's a pay-to-park lot when you enter town) and we had a short (but steep) walk to our hotel, which was to be expected. There were clear instructions on the door for what to do, and we were delighted to see that we got upgraded when we arrived (i had emailed the hotel directly asking for a room with a view if possible, so it was great to see that this was honored with no upgrade fee). The room was perfect - recently renovated, very clean, large bathroom and a great view of the town and ocean. The room is about a 10 minute walk to the water (also steep but this is Cinque Terre, what do you expect?!) Great cafes in the area, an awesome bar with live music at night, and a great view from the water of the village. There's also a great bar (Nessun Dorma) and a little cliff jumping spot with a ladder. The train is also a 5-10 minute walk so it's easy to get around, and a few hiking paths pick up right in the area. The owner was also very accommodating and was quick to respond to emails. One thing to note - when we arrived, it was requested that we pay in cash. We were able to ask the owner to charge the card given through Orbitz instead since we were short on cash and he had no problem doing so.
Stayed 2 nights in Sep 2017

8/10 Good

christina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice enough, but be sure of what you're getting
It was a tale of two rooms...one terrible and one lovely. My understanding is that there are 5 rooms in the Giovanni rooms. We were initially given the room on the ground floor. I would strongly encourage Giovanni to stop offering this room, or if offering it, drop the price to 60-70 euros/night. This room has no window, just a door with tinted glass that is on the street level and there was so much noise from the street we hardly slept. The bathroom was small with no place to hang towels or place toiletry bags. We complained (though not to Giovanni - we never saw him after check-in) and we were able to move to a room upstairs. The room upstairs had a mini fridge, a much larger bathroom, a sea view and no further street noise. As many have noted in other reviews, the host claims on websites that he takes credit cards, but on arrival, he tells you he can't and only accepts cash. This was tricky for us as there was only 1 ATM in the town. Had we seen Giovanni on the second day, we might have asked for some of our money back having stayed in the downstairs room for a night, but our room switch was accomplished through the help of the housekeeper who spoke to him over the phone. Cinque Terre is gorgeous, and our upstairs room was all we could want, but would advise anyone staying here to be sure they were in an upstairs room before committing to a reservation.
Stayed 2 nights in Jul 2017

2/10 Terrible

a victim, USA

Disliked: Staff & service, property conditions & facilities
watch out your room payment
First of all, the property is a private town house with no staff/owner whom we could directly meet upon check-in or check-out (if we depart before 10:30am on the next day). The payment needs to be collected by the owner, not by Expedia per booking says. The property owner had an instruction sheet left in our room, asking us to pay the room stay with cash (Euros) and leave the money in an envelope provided. We were instructed to leave the keys in the room too and lock the room when we depart. They said they would later email us a receipt for our room payment made in cash. Unfortunately, the owner never emailed us the receipt, even after our requests (they just do not respond us). But then at the same time, the owner went ahead and charged our credit card (that was given to Expedia when we booked the room) for the room charges. So basically, the owner not only took our cash payment, but also charged our credit card. We had to file a dispute later with the credit card company. Therefore, please be careful so you will not be a victim like we are.
Stayed 1 night in May 2017

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Day trip to Manarola
Great place for a quick trip to Manarola. Easy access to parking if you're traveling by car. Many steps, but...it's Manarola although, very steep steps up to the room. We were traveling light but these steps could be issue with big bags. Stay was during the first part of March and we could not figure out how to work the heater so it was cold but hey, that's not so bad if you share the experience.

10/10 Excellent

Meg, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views, beautiful room!
My boyfriend and I booked this at the last minute due to a change in our travel plans, and we were so happy we did!! This was our favorite stay in Italy, unfortunately it was only for one night. The room was charming and cozy, with very unique accents such as the stone wall and stone in the bathroom. The view though!! It was breathtaking. I felt like I was in a fairytale, looking down at the village and ocean. It was very quiet - we could not hear any of the other guests. Check in was very easy too, the owner was not there to meet us but we just used the intercom to call their cell, they buzzed us in, and we could head right to our room. All of the instructions were neatly organized in a book in the room. We ate at Trattoria dal Billy for dinner, just a short walk from the hotel, and it was phenomenal - highly recommended!! This hotel is located in Manarola, and it was by far the most unique and beautiful place we visited. I read on some other reviews about the steps to get there, but we parked along the road before the entrance to the village, and it was not a difficult trek at all. Just had to carry our bags from the door up a flight of stairs to the room. I can't wait to go back!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view in a picture perfect village
Manarola is such a lovely small town -- could see spending a week here to unwind totally!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Small rooms but comfortable
Nice mountain and sea views from the room, a bit small of the rooms but with new decoration and fully furnished. Want to be back again.

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Staff & service

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hopefully an aberation
Can't remember name of room, but on first floor on the left. Nice room with a nice view of the town. Bed was comfortable. BUT the reek coming from the bathroom could be absolutely overpowering. The shower leaked, pooling water near the toilet; the sink took forever to drain. Left a note about it when we left and haven't heard anything although it's been a week. There is no one on premises at all--even at check in you press a button that is connected to the owner's cell phone and he buzzes you into the building remotely. Plus, payment is in cash that you leave in an envelope in the room when you leave. Frankly, I think this is fine, but with the bathroom situation it would've been nice to have someone around to ask about it. And promised free bottled water never materialized.

10/10 Excellent

Scott, Corrales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of Chinque Terra
Touring many of the sites of Italy. Heard that Cinque Terra was a must see. That proved to be a fact. Spent some time in Manarola. Giovanni Rooms are located high in the city near the church. The view of the town and ocean did not disappoint. Emails from the owner made the rooms easy to find as did his meeting us in the church yard. Clean well maintained and comfortable it was a great place - near a nice local bistro for dinner and or lunch. Would stay there again in the future.

10/10 Excellent

Jeff, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room in Cinque Terre
Giovanni was easy to reach by phone, and very responsive. He fixed a shower leak promptly. He spoke good english, gave good directions, and was knowledgable about the area. The view from our window looked down through he town toward the marina, and everything was in walking distance. The head of the Lavostra trail from Manarola to Corniglia started just across the street. It was a challenging walk for us (we're in our 50's), but well worth the beautiful views. The whole area is really a magical place.

10/10 Excellent

Jessie, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful room overlooking the water!
What a lovely place to stay! Manarola is small and there weren't a lot of options as it really is a residential town. The owner met us when we got there and took us up to our newly renovated room. Our window overlooked the street on route to the water as well as the water. It was GREAT! We could see all the pastel buildings and the crystal blue water! Everything was new in the room and bathroom. Just know ahead of time that you must pay in cash- they don't take credit cards. There is an ATM in town if you need one as many of the vendors there only take cash. Of course the town is simply beautiful. My husband and I walked up a hill and watched the sun set over the water and the sky turned MAGNIFICENT colors. Anyway, I would highly recommend this little inn!

10/10 Excellent

Alan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With view to Mediterranean Sea!
Wonderful experience in Cinque Terre! 2 nights were a way too short. We are planning to have another 6-7 nights stay shortly!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Room with a View
We stayed at Giovanni Rooms at the end of August and couldn't have chosen a better place. It's located in Manarola which was one of my favourite villages in Cinque Terre. The view was absolutely breathtaking. Yes, you do have to walk up a very steep hill and some stairs to get to the apartment but once you're there it's worth it. Giovanni was extremely helpful and met us as soon as we arrived. He carried out luggage up for us which was great as the room is at the top of some steep stairs. The room itself was very clean and had a comfortable bed. It looks like it has been recently redone as all the facilities are fairly new. There is wifi and a fridge available, as well as a kettle for making coffee and some wine glasses. The only downside for the whole weekend was the number of ants, however there was a cleaner who came every day who got rid of them for us. Giovanni also very kindly kept our bags for us on the last day as we were only leaving later in the afternoon. If we ever come back to Cinque Terre I'll definitely stay here and recommend it to all my friends.

8/10 Good

Bill, California

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic location, but...
Significant hike down to hotel from legal parking in this beautiful seaside town. A few problems with keys. Modern room and bath; third floor walkup.

10/10 Excellent

Jake, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for your visit to cinque terre
Giovanni rooms was unquestionably the best place I stayed in my 2 wks of traveling in Italy. Before arriving, Giovanni sent all the guests a detailed email with information about the place and how to get there. I was pleasantly surprised to find that I had been upgraded to the top floor for my first night, which had amazing views and TONS of space. Giovanni was very helpful and had a lot of great tips what to do with my time in CT. The only potential downsides were the fact that it was up a steep hill (though that's kinda standard for CT) and its right next to the church, so I was awoken early Sunday morning by the church bells. I suspect that would have been the case for most of manorial though be that thing is LOUD. Overall I would definitely stay there again for a future trip to CT

10/10 Excellent

Tony, Forster NSW 2428, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manarola charm
An extremely clean, modern room with a beautiful view. The bed was delightful and allowed you to take in the view. The room was quite spacious and the ensuite very modern and clean. We arrived by train and it was bit of a task to get our luggage up the hill to the room, but worth the effort.

10/10 Excellent

Sean, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Manarola
Cozy room with a great view. Minutes from the car access, to the town, and the amazing views and shops leading down to the marina. Giovanni was great to work with and even met us as we came into town. We thought we were going to be far from the water, but with such limited access to the town with a rental car, this was perfect since we didn't need to haul luggage very far. Thanks for making the room available for us to enjoy such a special town!

8/10 Good

Great Hiker, Melbourne, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for a couple to explore cinque terre
We spent four nights in a one bedroom apartment. it was spacious and had a great water view and picked up a cooling sea breeze. we felt we chose the best village (a bit smaller than the others) but it still had a great range of restaurants which were important as there is no kitchen (which we didn't want anyway). Special mention goes to the restaurant Billy, best in town though not in the main strip. The villages are all within a short train or ferry trip although the crowds are big so be prepared especially as the majority of the "blue" walks are closed for repairs. A great "red" walk was Manorola to Corniglia but you will need good fitness and sure footing for the red walks.

8/10 Good

Great Hiker, Melbourne, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities
spacious apartment with great views
we stayed 5 nights and the last night (this one) was in the apartment. it would be ideal for two couples or a family of 4 and has outstanding views down to the water. there is a large separate kitchen. of the five villages of cinque terre we felt this one (manarola) and Vernazza were the two most charming.