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Reviews of Windsor Copa Hotel

3 out of 5
Windsor Copa Hotel
Avenida N. S. de Copacabana, 335, Copacabana, Rio de Janeiro, RJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1007 reviews" "
Rating 8 - Good. 384 out of 1007 reviews" "
Rating 6 - Okay. 83 out of 1007 reviews" "
Rating 4 - Poor. 30 out of 1007 reviews" "
Rating 2 - Terrible. 12 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Stayed 10 nights in Feb 2024
Response from Mona Samir on 21 Mar 2024
Dear Mr.Steven, We would like to thank you for choosing and recommending us.We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future.Best regards from Rio, Mona Samir

10/10 Excellent

Mynor Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, with a conveniently located spot, just a short 5-minute walk to Copacabana Beach and safe for walking. Jonathan and Lucas in the lobby provided great service. Many tours can pick you up from here, and they have information about plenty of nearby activities.
Stayed 3 nights in Jan 2024
Response from Mona Samir on 9 Feb 2024
Dear guest Mynor Andres, Thank you also for your compliments regarding our prime location, in the very heart Copacabana, 1 block from the beach and from the great restaurants and stores of the area, as much as you enjoyed the service provided by our staff.Warm regards from Rio, Mona Samir

8/10 Good

Viviane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding, really kind, professional and polite. The room was small, but the bathroom and the shower were excellent. The location is really good, several restaurants, bakeries and close to the beach.
Stayed 5 nights in Dec 2023
Response from Mona Samir on 4 Jan 2024
Dear guest Viviane, thank you very much for your great comments regarding your recent stay with us.I'm glad that you have enjoyed the various aspects of our hotel, such our location and service. We appreciate your comments and we hope to welcome you back in Rio soon.Sincerely, Mona Samir

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 27 nights in Nov 2023
Response from Mona Samir on 3 Jan 2024
Dear Mr. Alexander, We would like to thank you for choosing and recommending us. We are really glad to know that our services were up to your expectatious and we look forward to have you as our guest again in the near future.Best regards from Rio, Mona Samir

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Windsor Copa are hard working and do their best to provide excellent service for their customers. As an english speaking visitor, there are several employees who are bilingual and can assist you when needed. Everything that you need is within walking distance of the hotel. Should I be in this area again, I would definitely choose the Windsor Copa. Regarding safety, the best advice I was given by a Carioca is to 'blend in' and do not give someone a reason to take what you have ie. constantly looking at your cellphone on the street/beach, wearing expensive jewelry.
Stayed 9 nights in Dec 2023
Response from Mona Samir on 3 Jan 2024
Dear Mrs. Leslie, We are very honoured by your review.Thank you so much for the compliments to our staff and for recommending our services to other travellers.We hope to welcome you back soon, to enjoy a little more of our prime location and services.My kindest regards, Mona Samir

10/10 Excellent

SANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are always friendly and helpful! Breakfast is very good! The restaurant food is good and better than the restaurants on the street. Location is excellent only few minutes to metro and the beach! We will come back and stay here again!
Stayed 5 nights in Dec 2023
Response from Mona Samir on 19 Dec 2023
Dear Mrs. Sanna,Your amazing comments made our day!Thank you so much for your preference. We are delighted to hear how joyful has been your recent stay with us. Our restaurant team is very happy with the compliments to our daily breakfast, served as a buffet with various fresh options.I am glad you have enjoyed our location, in the very heart of Copacabana, as much as you enjoyed the service provided by our staff.We look forward to welcoming you back in your next visit to Rio de Janeiro.My very best wishes, Mona Samir

10/10 Excellent

Adrienne

Business traveller
Liked: Property conditions & facilities
Good
Stayed 4 nights in Nov 2023
Response from Mona Samir on 30 Nov 2023
Dear Mrs. Adrienne, We would like to thank you for choosing and recommending the Windsor Copa Hotel.We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future.Best regards from Rio, Mona Samir

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding value
Very good service and outstanding value for money. I would highly recommend this to anyone to be close to the beach.
Stayed 2 nights in Oct 2023
Response from Alex Netto on 30 Oct 2023
Hello Ian,We are committed to offering quality services and amenities at competitive prices. We are happy to know that you recognized this effort and that your experience provided good value for money.

10/10 Excellent

Mikol

Stayed 10 nights in Sep 2023
Response from Alex Netto on 15 Oct 2023
Olá Mikol,Obrigado por compartilhar sua avaliação!Esperamos revê-lo em breve!

8/10 Good

Lino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good location and very clean. I would recommend as a good 3* superior.
Stayed 2 nights in Sep 2023
Response from Alex Netto on 1 Oct 2023
Hi Lino,Thanks for sharing your experience!Our privileged location helps with traveling to the city's main tourist attractions, I'm glad you liked it.We hope to see you again soon and that you will be even more enchanted.

6/10 Okay

Vadeesha

Stayed 5 nights in May 2023
Response from Mona Samir on 21 Jun 2023
Bom dia Sra. Vadesha, agradecemos o envio de sua avaliação e a escolha de nosso hotel. Esperamos recebê-la em novamente em breve. Um corial abraço, Mona Samir,

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
The room was clean, pillows uncomfortable, Bed was good, location was good. Wish the charging connection was by the bed side. Would stay there again and recommend.
Stayed 6 nights in May 2023
Response from Mona Samir on 13 May 2023
Dear guest "anonymous",we would like to thank you for choosing and recommending the Windsor Copa Hotel.We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future.Best regard, Mona Samir

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Great staff that was very helpfull
Stayed 7 nights in Mar 2023
Response from Mona Samir on 13 Apr 2023
Dear Mr. Christopher, We are very honoured by your review.Thank you so much for the compliments to our staff and for recommending our services to other travellers.We hope to welcome you back soon, to enjoy a little more of our prime location and services.Best regards, Mona Samir

4/10 Poor

Gurjit

The staff do not smile, they do not seem happy. The rooms are only cleaned to a bare minimum every morning, there was a noise coming from the ceiling which a staff member said it could be the draining of the air conditioning. almost every morning the towels and toilet paper were not fully replaced. The hotel does not allow for visitors unless an additional fee is paid and registered.
Stayed 7 nights in Feb 2023
Response from Alex Netto on 2 Mar 2023
Hi Gurjit,We were very surprised by your perception of our team, as it is a positive highlight in the evaluations of our guests. We have a strict visitor policy in place to ensure the safety of all guests.

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 20 nights in Feb 2023
Response from Alex Netto on 2 Mar 2023
Hello Emil,Thanks for sharing your experience!Our team will be very happy to hear about your evaluation, we are grateful for the recognition and hope to see you again soon.

10/10 Excellent

Karl, tiverton

Stayed 2 nights in Jan 2023

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Convenient location next to the beach, at a fairly safe section of the streets around Copacabana.
Response from Mona Samir on 9 Dec 2022
Dear Mr. MiguelWe would like to thank you for choosing and recommending the Windsor Copa Hotel.We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future.Best regards, Mona samir

10/10 Excellent

Qun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice. Room is clean but very small.
Stayed 1 night in Nov 2022

10/10 Excellent

Aisling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for a nice hotel close to the beach. Lovely room and bathroom and very clean. Not many amenities but you’re not going to rio to stay in your hotel. Lovely reception staff who all spoke great English!

10/10 Excellent

Shai

Stayed 3 nights in Aug 2022
Response from Mona Samir on 1 Sept 2022
Dear Mr. Shai,We would like to thank you for choosing and recommending the Windsor Copa Hotel.We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future.Best regards, Mona Samir

10/10 Excellent

NORMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los aspectos y el personal en general muy amables y profesionales, si visitó nuevamente a Rio me volvería a hospedar ahí. Muchas gracias a todos
Stayed 6 nights in Mar 2022
Response from Mona Samir on 14 Mar 2022
Estimada Señora Norma, Le agradecemos de ante mano todos sus palabras ya que nos ayudan a crecer y mejorar como empresa cada día. Conocedores de nuestra marca, nos esforzamos cada día en dar lo mejor de nosotros y en intentar cumplir las expectativas de nuestros clientes. Opiniones como la suya nos ayudan a continuar cada día y a disfrutar con nuestro trabajo. Esperamos volver a verla pronto por nuestras instalaciones. Un cordial saludo, Mona Samir

10/10 Excellent

GERARDO

Stayed 6 nights in Mar 2022

2/10 Terrible

Vladislav

Stayed 3 nights in Feb 2022

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation
This is a three star hotel, but i felt like i was in a 5 star hotel. The only thing missing on that hotel is a pool! My children loved the facility, just a block away from the beach! Great great great!
Stayed 7 nights in Feb 2022
Response from Mona Samir on 2 Mar 2022
Dear Isabel, We would like to thank you for choosing the Windsor Copa on your recent trip to Rio, and also for taking your time to help us through your comments. I'm sure that they will be of great value to other travelers. Best regards from Rio, Mona Samir

8/10 Good

Krishnamurti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Mona Samir on 24 Dec 2020
Prezada Sra krishnamurti, agradecemos pela escolha de nosso hotel e pelo tempo dedicado a esta avaliação. Esperamos recebê-la novamente em breve. Um cordial abraço, Mona Samir

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast not very good and step by step every morning the fruits decrease
Stayed 5 nights in Mar 2020
Response from Mona Samir on 3 Apr 2020
Dear guest "anonymous", We would like to thank you for choosing the Windsor Copa on your recent trip to Rio, and also for taking your time to help us through your comments. We were disappointed and even surprised to know that our breakfast was not up to your expectations, since it’s served with a large selection of fresh fruits, juices, yogurt, cakes, cheeses, ham and breads. We also would be very pleased to have the opportunity to welcome you in your next visit to Rio, and hopefully change the impression you had about your last stay. Sincerely, Mona Samir

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020
Response from Mona Samir on 19 Mar 2020
Dear Guest "anonymous", We would like to thank you for choosing and recommending the Windsor Copa Hotel. We hope to welcome you back soon, to enjoy a little more of our prime location and services. best regards, Mona Samir

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachside location with great staff
I stayed over Carnival. The hotel was in a fantastic location, 2 mins from the beach and a Havainas store!. The staff were wonderful. The breakfast was great too. Overall the rooms were fairly basic (simple furniture, no tea/coffee making facilities) but still clean and in good condition. It was expensive over carnival but much better value than other places my friends stayed
Stayed 5 nights in Feb 2020
Response from Mona Samir on 2 Mar 2020
Dear Mrs. Victoria, Thank you for your time in writing some of your experience in our hotel. I'm glad that you have enjoyed the various aspects of our hotel, such as the varied breakfast with a large selection of fruits, juices and breads; our location and service. In fact we are considered by many websites such as a hotel with excellent value for your money! We appreciate your comments and we hope to welcome you back in Rio soon. Best regards, Mona Samir

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
:-/
Not a good service by the reception stuff. Breakfast is nice. Very old room. No electricity near bed - you must move the bed to use electricity for charging your phone :-/. The elevators are very slow... Sometimes it takes 5-7 mins untill you catcgh one. No other guests allowed :-\ so my friend couldnt get up to my room. So.. Its nice hotel but I wouldnt stay there again. Sorry.
Stayed 4 nights in Feb 2020
Response from Mona Samir on 27 Feb 2020
Dear guest “anonymous”, thank you very much for your comments regarding your recent stay with us, at Windsor Copa Hotel. I'm glad that you have enjoyed our location and varied breakfast with a large selection of fruits, juices and breads! We would like to informe you that there’s a electricity plug near the bed; Concerning your comments about our elevators, we have 3 moderns models with the capacity of 13 persons each one, probably its took a lit bit longer to catch one because it was Carnival and hotel was completely full booked. Regarding the visitors, we do have a policy in order to guarantee the safety and comfort of our guests, they are more than welcome to use the common areas, but no guests are allowed in the room. We hope you can be back at Windsor Copa soon. Best regards, Mona Samir

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The room appeared to be an employees room- bed very uncomfortable - very noisy - The staff was very unconcerned, as I walked up to the reception desk to check in, three employees made me feel like I was bothering them, interrupting their very unprofessional conversation.
Stayed 2 nights in Jan 2020
Response from Mona Samir on 18 Jan 2020
Dear Mrs Maria, First of all we thank you for choosing our hotel. Concerning your comments, we didn´t understand as this is not consistent with our conduct guest services. I would like to be able to go a little further on the issues you mentioned, and for that, I would appreciate if you could contact me directly with more details. Best regards, Mona Samir

10/10 Excellent

Ale, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, quiet, very well located. Amazing stay
Stayed 2 nights in Jan 2020
Response from Mona Samir on 18 Jan 2020
Dear Guest Ale, We would like to thank you for choosing and recommending the Windsor Copa Hotel. We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future. Best regards, Mona Samir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the friendly and very helpful staff. Appreciated close proximity to beach, banks, restaurants, etc. housekeeping did very nice job and all very courteous. Bed was a little old and two twins pulled together which created a wooden jump in middle where two frames meet. Otherwise good though.
Stayed 9 nights in Dec 2019
Response from Mona Samir on 3 Jan 2020
Dear guest Anonymous, In the name of all our staff I would like to express our gratitude for your comments. It is a pleasure to hear that you were satisfied with our services. We will be informing our staff of your positive observations to motivate them even further. Concerning the bed issue, we would like to inform you that we have rooms with 1 Double bed. We are really happy that your impression about the hotel was excellent, so we hope to have the opportunity to welcome you again soon. Best regards, Mona Samir.

10/10 Excellent

Rg, Texas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have iron box and clothes dryer on the property, especially being on a beach
Stayed 1 night in Dec 2019
Response from Mona Samir on 3 Jan 2020
Dear guest Rg, Thank you for your time in writing some of your experience in our hotel. I'm glad that you have enjoyed the various aspects of our hotel, such as the varied breakfast with a large selection of fruits, juices and breads; our location and service. In fact we are considered by many websites such as a hotel with excellent value for your money! We appreciate your comments and we hope to welcome you back in Rio soon. Sincerely, Mona Samir

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very nice hotel, reasonably priced
Great location, two minute walk from Copacabana Beach, five minute walk from subway. Large comfortable room. Staff spoke perfect English. Amazing breakfast
Stayed 5 nights in Dec 2019
Response from Mona Samir on 3 Jan 2020
Dear Mr. David, Thank you so much for choosing Windsor Copa as your hotel in Rio de Janeiro. Thank you also for your wonderful review about your recent stay with us. It is a great pleasure for all our staff to be reviewed with such beautiful words. I am very honoured to hear how much you have enjoyed our breakfast, with its speciality dishes prepared with local seasonal ingredients, as much as you have enjoyed our services. Looking forward to welcoming you soon back at Windsor Copa Hotel. Best regards from Rio and Happy New Year!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from edson brandão on 2 Dec 2019
Cara Sara, Obrigado pela escolha do Windsor Copa. Ficamos muito honrados com a sua avaliação e, desde já, esperamos a próxima oportunidade de te-la conosco. Atenciosamente, Edson Brandão Gerente Geral

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Edson Brandão on 8 Nov 2019
Prezado hóspede, Obrigado pela avaliação. Esperamos que volte a estar conosco em breve. Atenciosamente, Edson Brandão Gerente Geral

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!!
Great service and amazing location.
Stayed 2 nights in Oct 2019
Response from Edson Brandão on 4 Nov 2019
Dear Armando, Many thanks for choosing Windsor Copa. We are glad to know your satisfaction regarding the stay with us and our team is already expecting the next opportunity to welcome you again. Kind Regards, Edson Brandão General Manager - Interim

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Rio de Janeiro was good
It was good, good location, friendly staff, good
Stayed 4 nights in Jul 2019
Response from Mona samir on 30 Jul 2019
Dear mr Diego, we are very honoured by your review. Thank you so much for the compliments to our staff and for recommending our services to other travellers. We hope to welcome you back soon, to enjoy a little more of our prime location and services. Best regards, Mona Samir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place to stay during my time in Rio
Stayed 12 nights in Jul 2019
Response from Mona Samir on 23 Jul 2019
Dear guest "Anonymous", We would like to thank you for choosing and recommending the Windsor Copa Hotel. We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future. Best regards from Rio, Mona Samir

10/10 Excellent

Trac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Mona Samir on 17 Jul 2019
Dear Guest Trac, We would like to thank you for choosing and recommending the Windsor Copa Hotel. We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future. Best regards, Mona Samir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff always willing to help easy going and courteous
Stayed 1 night in Jul 2019
Response from Mona Samir on 6 Jul 2019
Dear guest "anonymous", thank you very much for your comments in relation to your stay at Windsor Copa Hotel. The most important for the staff it's your satisfaction. We are really glad to hear that our staff helped you, providing you with an unforgettable experience. Thank you once more for choosing Windsor Copa Hotel. We hope to have the opportunity to host you again very soon! Best regards, Mona Samir

10/10 Excellent

Alex, Canada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. A lot to choose from. The hotel supplies beach towels. Great location (two blocks from the beach) Internet could be a little faster (coming from North America, we are used to faster internet) Overall, great hotel and staff.
Stayed 4 nights in Jun 2019
Response from Mona Samir on 30 Jun 2019
Dear Mr. Alex, Thank you very much for your preference while choosing Windsor Copa! Thank you also for your compliments regarding our delicious breakfast, with a large variety of fresh seasonal fruits and juices. I am glad you have enjoyed our location, in the very heart Copacabana , 1 block from the beach and from the great restaurants and stores of the area, as much as you enjoyed the service provided by our staff. We hope you can be back at Windsor Copa soon. Best regards, Mona Samir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Mona Samir on 26 Jun 2019
Dear Guest "anonymous", We would like to thank you for choosing and recommending the Windsor Copa Hotel. We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future. Best regards, Mona Samir

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great staff...perfect location...my favorite hotel in copacabana
Stayed 1 night in Apr 2019
Response from Mona Samir on 22 Apr 2019
Dear Mr. Ernest, We are very honoured by your review! In the name of all our staff I would like to express our gratitude for your comments. It is a pleasure to hear how much you enjoy to stay with us. We will be informing our staff of your positive observations to motivate them even further! We hope to have the opportunity to welcome you again soon. Warm regards from Rio, Mona Samir

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Mona Samir on 1 May 2019
Prezado hóspede "anonymous", foi com muita satisfação que recebemos seus comentários. Agradecemos pela escolha de nosso hotel e pelo tempo dedicado a esta avaliação. Esperamos recebê-lo em nosso hotel novamente em breve. Um cordial abraço, Mona Samir

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
some minor issues, but good overall
I had an issue with the hot water in my shower. I noted it, and the hotel responded, but unfortunately it was not corrected. I was told that it had been addressed, but the next morning, the water still did not get hot. I was not able to take a shower as the temperature was a bit chilly.
Stayed 2 nights in Mar 2019
Response from Mona Samir on 3 Apr 2019
Dear Mr Gary, We are really proud that your overall impression was excellent. Thank you for your choice to use our services, and in order to achieve this aim, it is always important to know your opinion on it. Concerning your comments, we will ask the Manutence Manager to check the room that you were in, since the hotel water system it’s working the way it should be and we didn’t receive any complain about it. We appreciate your comments and we hope to welcome you back in Rio soon. Best regards, Mona Samir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Mona Samir on 7 Mar 2019
Dear Guest "anonymous", We would like to thank you for choosing and recommending the Windsor Copa Hotel. We are really glad to know that our services were up to your expectations and we look forward to have you as our guest again in the near future. Best regards, Mona Samir

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel ok nothing so special ! Breakfast really good !
Stayed 1 night in Mar 2019
Response from Mona Samir on 30 Mar 2019
Dear guest anonymous, Thank you so much for the review about your recent stay with us. I am very happy to hear how much you have enjoyed our breakfast menu, with a large selection of fresh fruits and juices, along with many locally produced items. We hope you can be back at Windsor Copa soon. Best regards, Mona Samir

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Copa
Great location, friendly staff
Stayed 1 night in Feb 2019
Response from Mona Samir on 5 Mar 2019
Dear Mr. Michael, Thank you also for your compliments regarding our prime location, in the very heart Copacabana , 1 block from the beach and from the great restaurants and stores of the área. I am glad you have also enjoyed the service provided by our staff. Looking forward to welcoming you soon back at Windsor Copa Hotel. Warm regards, Mona Samir

8/10 Good

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff. Took care of all needs. Loved the fact that they worked with my schedule. I booked a tour and asked for it to be re-scheduled. No problem!
Stayed 7 nights in Feb 2019
Response from Mona Samir on 5 Mar 2019
Dear Mrs Olga, We are very honoured by your review. Thank you so much for the compliments to our staff and for recommending our services to other travellers. We hope to welcome you back soon, to enjoy a little more of our prime location and services. Warm regards from Rio!