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Hôtel Novotel Rouen Sud

Photo gallery for Hôtel Novotel Rouen Sud

1 bedroom, memory-foam beds, in-room safe, desk
Seasonal outdoor pool, open noon to 8 PM, pool umbrellas
Seasonal outdoor pool, open noon to 8 PM, pool umbrellas
Seasonal outdoor pool, open noon to 8 PM, pool umbrellas
1 bedroom, memory-foam beds, in-room safe, desk

Overview of Hôtel Novotel Rouen Sud

UNESCO Sustainable Property

Hôtel Novotel Rouen Sud

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Angle Avenue de l'Université, Rue de la Mare Sansoure, Saint-Etienne-du-Rouvray, Seine-Maritime

Explore the area

  • Popular LocationRouen Expo Park4 min walk
  • Popular LocationJardin des Plantes5 min drive
  • Popular LocationRoumare Forest14 min drive
  • AirportRouen (URO-Rouen - Seine Valley)21 min drive

Choose dates to view prices

About this area

Saint-Etienne-du-Rouvray

Located in Saint-Etienne-du-Rouvray, Hôtel Novotel Rouen Sud is connected to the convention centre. Jardin des Plantes and Panorama XXL are local attractions and those in the mood for shopping can visit Saint Sever and Rue Eau de Robec. Looking to enjoy an event or a game while in town? See what's happening at Kindarena or Rouen Espace Karting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Rouen Expo Park - 4 min walk
  • Jardin des Plantes - 5 min drive
  • Rouen Cathedral - 12 min drive
  • Roumare Forest - 14 min drive
  • Panorama XXL - 18 min drive

Getting around

  • Honoré de Balzac Tram Stop - 7 min drive
  • 14-Julliet Tram Station - 5 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 94 min drive

Restaurants

  • Novotel Cafe — 1 min walk
  • Chantegrill - 16 min walk
  • Le Pavillon du Bonheur - 17 min walk
  • Food Station - 18 min walk
  • Dolce Pizza - 3 min drive

About this property

Hôtel Novotel Rouen Sud

Eco-friendly hotel connected to the convention centre in Saint-Etienne-du-Rouvray with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and outdoor tennis courts. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site. All 134 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and coffee makers.
Hôtel Novotel Rouen Sud offers 134 forms of accommodation with a safe and complimentary bottles of water. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include outdoor tennis courts and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: EUR 16.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Playground
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Bathtub
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16.50 per person (approximately)
  • Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from noon to 8 PM
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Novotel Rouen Sud Hotel
Hôtel Novotel Rouen Sud
Hôtel Novotel Sud
Novotel Hotel Rouen Sud
Novotel Rouen
Novotel Rouen Sud
Novotel Rouen Sud France/Saint-Etienne-Du-Rouvray
Novotel Rouen Sud Hotel Saint-Etienne-Du-Rouvray
Novotel St-Etienne-Du-Rouvray
Hôtel Novotel Rouen Sud Saint-Etienne-du-Rouvray
Novotel Sud Rouen
Rouen Novotel
Rouen Novotel Sud
Rouen Sud
Rouen Sud Novotel
St-Etienne-Du-Rouvray Novotel
Hôtel Novotel Rouen Sud Hotel Saint-Etienne-du-Rouvray

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 94 out of 435 reviews
5 - Excellent 22%
Rating 4 - Good. 205 out of 435 reviews
4 - Good 47%
Rating 3 - Okay. 105 out of 435 reviews
3 - Okay 24%
Rating 2 - Poor. 22 out of 435 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 435 reviews
1 - Terrible 2%

3.9/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
Confusion with booking
I was not happy because I book for 3 adults in 1 room and they had only booking for 2 adults so I had to pay the extra.
Stayed 1 night in Dec 2019

3/5 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
After finally managing to track down a waiter to take order, wish we hadn’t bothered. Food was very poor. Two meals were indescribable, one was entirely incorrect, one of the 4 meals entirely inedible. Executive rooms looked they needed a deep clean.
Stayed 1 night in Sep 2019

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
The property is quite old and not maintained well enough. Property is not clean!
Stayed 2 nights in Sep 2019

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel bar, reception area and other spaces were fine, our room was generally good except for the carpet which was dirty and very strained - not nice
Stayed 1 night in Aug 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019