4/5 Good
John
Travelled with family
25 Dec 2019
Liked: Staff & service, property conditions & facilities
Confusion with booking
Stayed 1 night in Dec 2019
Hôtel Novotel Rouen Sud
Photo gallery for Hôtel Novotel Rouen Sud
Overview of Hôtel Novotel Rouen Sud
UNESCO Sustainable Property
Hôtel Novotel Rouen Sud
3.8/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet-friendly
- Restaurant
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
Angle Avenue de l'Université, Rue de la Mare Sansoure, Saint-Etienne-du-Rouvray, Seine-Maritime
Explore the area
- Rouen Expo Park4 min walk
- Jardin des Plantes5 min drive
- Roumare Forest14 min drive
- Rouen (URO-Rouen - Seine Valley)21 min drive
Choose dates to view prices
About this area
Saint-Etienne-du-Rouvray
Located in Saint-Etienne-du-Rouvray, Hôtel Novotel Rouen Sud is connected to the convention centre. Jardin des Plantes and Panorama XXL are local attractions and those in the mood for shopping can visit Saint Sever and Rue Eau de Robec. Looking to enjoy an event or a game while in town? See what's happening at Kindarena or Rouen Espace Karting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
What's nearby
- Rouen Expo Park - 4 min walk
- Jardin des Plantes - 5 min drive
- Rouen Cathedral - 12 min drive
- Roumare Forest - 14 min drive
- Panorama XXL - 18 min drive
Getting around
- Honoré de Balzac Tram Stop - 7 min drive
- 14-Julliet Tram Station - 5 min drive
- Roissy - Charles de Gaulle Airport (CDG) - 94 min drive
Restaurants
- Novotel Cafe — 1 min walk
- Chantegrill - 16 min walk
- Le Pavillon du Bonheur - 17 min walk
- Food Station - 18 min walk
- Dolce Pizza - 3 min drive
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Wheelchair-accessible parking available
Food and drink
- Buffet breakfast available for a fee daily 7 AM–9 AM: EUR 16.50 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 2 outdoor tennis courts
- Playground
- Seasonal outdoor pool
- Tennis
Family friendly
- Free cots/infant beds
- Laundry facilities
- Playground
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- English
- French
- German
- Italian
Business services
- Business centre
- Computer station
- Meeting rooms
Outdoors
- Pool umbrellas
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Memory-foam mattress
- Pillow menu
Bathroom
- Bathtub
- Hairdryer
- Towels
Entertainment
- Satellite channels
- TV
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Saint-Etienne-du-Rouvray
Guest rating 3.5+
Hotel
Washer and dryer
4 star
Business-friendly
Parking included
Policies
Check-in
Check-in from 2:00 PM - midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 12 per pet, per night
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.5 per person, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 16.50 per person (approximately)
- Pet fee: EUR 12 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from June to August
Pool access available from noon to 8 PM
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Hôtel Novotel Rouen Sud Hotel
Hôtel Novotel Rouen Sud
Hôtel Novotel Sud
Novotel Hotel Rouen Sud
Novotel Rouen
Novotel Rouen Sud
Novotel Rouen Sud France/Saint-Etienne-Du-Rouvray
Novotel Rouen Sud Hotel Saint-Etienne-Du-Rouvray
Novotel St-Etienne-Du-Rouvray
Hôtel Novotel Rouen Sud Saint-Etienne-du-Rouvray
Novotel Sud Rouen
Rouen Novotel
Rouen Novotel Sud
Rouen Sud
Rouen Sud Novotel
St-Etienne-Du-Rouvray Novotel
Hôtel Novotel Rouen Sud Hotel Saint-Etienne-du-Rouvray
Frequently asked questions
Overall score and ratings
3.8
Good
3.9/5
Cleanliness
4.1/5
Staff & service
4.1/5
Amenities
3.6/5
Property conditions & facilities
3/5 Okay
Verified traveller
15 Sept 2019
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
3/5 Okay
Verified traveller
Travelled with family
11 Sept 2019
Liked: Staff & service, amenities
Stayed 2 nights in Sep 2019
3/5 Okay
Verified traveller
Travelled with partner
6 Sept 2019
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Aug 2019
4/5 Good
Quentin
Travelled with family
2 Sept 2019
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019