I had a three day stay March 2014, and found everyone I came in contact with very helpful. The front desk, doormen, and breakfast staff, all were great people, and always willing to be of service. My room and bath were nice size, and I enjoyed the balcony. The mini bar worked very well and large enough for all my water and juice. There is one thing I wish the hotel would reconsider; providing an iron & board.
The location was only two blocks from the beach. The location also offered shopping, all types of places to eat, corner stores for snacks, and a larger market all within 3-4 block walk. If you branch out a few more blocks the above options would be even greater, plus you will be able to observe daily life of the locals. Meter cabs are every where and easy to catch. There is a metro station near by, and city buses to the other beaches run past the hotel every 2-3 mins. I like to walk, and found the area to be safe. Bus line 2018 will take you from the airport to the Copacabana Palace Hotel (you should ask the driver to stop there). Then it is one block south, two blocks west, and you are at the front door. The cost is R$13.5 one way. The ride is 90 mins long. ONLY exchange what money you may need to get to your hotel at the airport ONLY. The rates are much better at the money exchange found on the street. On my next Stay in Rio, I plan to stay at the APA Hotel because of their rate, service, and willingness to be helpful.