Title: Residence Inn by Marriott Richmond Downtown Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8507160&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Inn by Marriott Richmond Downtown Step into comfort with a warm cup of coffee or tea from our cozy lobby while planning your day downtown. ## Photo gallery for Residence Inn by Marriott Richmond Downtown ![Exterior - Residence Inn by Marriott Richmond Downtown (Richmond)](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/cda8fa07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Residence Inn by Marriott Richmond Downtown (Richmond)](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/61f93e02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr) | Terrace/patio - Residence Inn by Marriott Richmond Downtown (Richmond)](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/e2fc36a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Residence Inn by Marriott Richmond Downtown (Richmond)](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/aacdaf6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Residence Inn by Marriott Richmond Downtown (Richmond)](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/62127bca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Downtown Richmond is your playground at Residence Inn by Marriott Richmond Downtown. Start the day with a continental breakfast, take advantage of the grocery shopping service, and unwind on the terrace or in front of the lobby TV. With free WiFi, coffee/tea in the lobby, laundry services and luggage storage available - you'll feel right at home. ## Reviews 8.8 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £163 includes taxes & fees 8 Mar - 9 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=8507160&PinnedHotelID=8507160&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=8507160&PinnedHotelID=8507160&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8507160&PinnedHotelID=8507160&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8507160&PinnedHotelID=8507160&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8507160&PinnedHotelID=8507160&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8507160&PinnedHotelID=8507160&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8507160&PinnedHotelID=8507160&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8507160&PinnedHotelID=8507160&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 5 of 5 rooms ### View all photos for Studio, 1 King Bed with Sofa bed ![Desk, blackout curtains, iron/ironing board, free rollaway beds](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/c3c2efbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed 9.4 Exceptional 14 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free rollaway/extra beds Kitchen Fridge Dishwasher Flat-screen TV - 350 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 King Bed with Sofa bed, Corner ![Flat-screen TV, pay films](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/37b4901e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Corner 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free rollaway/extra beds Kitchen Fridge Dishwasher Flat-screen TV - 400 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ![Desk, blackout curtains, iron/ironing board, free rollaway beds](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/c3c2efbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ### Highlights Separate dining area Separate sitting area Air conditioning Free rollaway/extra beds Kitchen Fridge Dishwasher Flat-screen TV - 350 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible) ![Desk, blackout curtains, iron/ironing board, free rollaway beds](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/c3c2efbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Hearing Accessible) ### Highlights Separate dining area Separate sitting area Air conditioning Free rollaway/extra beds Kitchen Fridge Dishwasher Flat-screen TV - 350 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr) ![Desk, blackout curtains, iron/ironing board, free rollaway beds](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507160/c3c2efbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr) 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Free rollaway/extra beds Kitchen Fridge Dishwasher Flat-screen TV - 350 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Dinner and brunch served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11590000/11581300/11581272/17f3d967_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Quirk Hotel Richmond Downtown Richmond - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,000 reviews £129 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Richmond-Hotels-Quirk-Hotel-Richmond.h11581272.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=70412e5b-5f16-4b07-8dee-3e395e15b066&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/590000/583500/583423/262f3df0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Richmond Downtown by IHG Downtown Richmond - Breakfast included - Free Wi-Fi - Air-conditioning - 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West Broad by IHG Richmond - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 1,002 reviews £94 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Richmond-Hotels-Candlewood-Suites-Richmond-West-Broad.h420.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=70412e5b-5f16-4b07-8dee-3e395e15b066&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Residence-Inn-By-Marriott-Richmond-Downtown.h8507160.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Residence-Inn-By-Marriott-Richmond-Downtown.h8507160.Hotel-Information) ## About the area Located in Downtown Richmond, a neighbourhood in Richmond, Residence Inn by Marriott Richmond Downtown is in the entertainment district. Shockoe Slip and Canal Walk are local landmarks, and some of the area's activities can be experienced at Capitol Square and Libby Hill Park. Looking to enjoy an event or a game while in town? See what's going on at Richmond Coliseum, or consider a night out at Allianz Amphitheater at Riverfront. [Visit our Richmond travel guide](https://www.expedia.co.uk/Richmond.dx601761) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.53488%2C-77.43249&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GmIt_vrtnx7E9fDftOHU1hk_o0Y=) 1320 E Cary St, Richmond, VA, 23219 ### What's nearby - ![In the heart of Richmond is a great coffee house and restaurant. The Urban Farmhouse has great breakfasts and very good espresso drinks (the large latte comes with 4 shots as it should). Wifi and plenty of tables to get comfortable with big windows providing a nice view of old Richmond. It's right across the street from La Grotta Ristorante a good Italian restaurant for later in the night. A definite stop when in Richmond Va. ](https://images.trvl-media.com/place/2993/59138224-5967-47dc-b479-736428b13234.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shockoe Slip 1 min walk \- 0.0 miles - ![Great art](https://images.trvl-media.com/place/2993/1a936205-1acb-427e-a824-8e0ab9da93bd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Canal Walk 2 min walk \- 0.1 miles - ![Richmond showing city views and a city](https://images.trvl-media.com/place/601761/39cdbc6c-01d0-43a2-a1ed-0b9a1fd545ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Broad Street 5 min walk \- 0.3 miles - ![Richmond_TheNational_553248621561864863_02](https://images.trvl-media.com/place/553248621561864863/bd3c9e3c-81b5-4f98-9f11-a12c7d19c1b3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The National 10 min walk \- 0.6 miles - ![Richmond_GreaterRichmondConventionCenter_6083623_05](https://images.trvl-media.com/place/6083623/d2a76a1e-4275-4ee6-af7c-aeefd0bd70da.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Greater Richmond Convention Center 13 min walk \- 0.7 miles ### Getting around - Richmond Main Street Station 5 min walk - Richmond, VA (RIC-Richmond Intl.) 15 min drive ### Restaurants - Southern Railway Taphouse 2 min walk - Siné Irish Pub & Restaurant 1 min walk - The Tobacco Company Restaurant 4 min walk - The Hard Shell 1 min walk - The Urban Farmhouse Market & Café 3 min walk ## About this property ### Residence Inn by Marriott Richmond Downtown Hotel near Broad Street Near Greater Richmond Convention Center, Residence Inn by Marriott Richmond Downtown provides free continental breakfast, a free food/drink shopping service and a terrace. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Valet parking (surcharge), express check-out and express check-in - Coffee/tea in reception, a water dispenser and a vending machine - Luggage storage, laundry services and a banquet hall Room features All 75 rooms have comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and separate dining areas. Other amenities include: - Recycling and LED light bulbs - Bathrooms with baths or showers and free toiletries - Flat-screen TVs with premium channels - Separate sitting areas, separate dining areas and kitchens ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507153/a667ed71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Richmond Downtown Downtown Richmond - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,000 reviews £157 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=8507153&PinnedHotelID=8507153&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/13000000/12440000/12435100/12435090/71e2a7dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Richmond - Downtown Downtown Richmond - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.0 Very good 546 reviews £135 includes taxes & fees 19 Feb - 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Limited on-site valet parking - Wheelchair-accessible van parking available ### Food and drink - Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - TV in common areas ### Family friendly - Free rollaway/extra bed - Grocery/convenience store - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Living room - Separate in-room dining area - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) ### Business services - 2 meeting rooms - 24-hour business centre - Computer station ### Outdoors - Outdoor entertainment area - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar near toilet - Handrails in stairways - Lever door handles - Lift - Low-height electrical sockets in bathroom - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 6 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2014 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Double sofa bed - Free rollaway/extra bed ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - Pay films ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Hob - Kitchen - Microwave - Paper towels - Refrigerator - Separate dining area - Toaster ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - LED lighting - Living room - Phone - Recycling - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Express check-in available Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Valet parking fee: USD 44 per night (in/out privileges) - Pet fee: USD 100.00 per accommodation, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Residence Inn Hotel Richmond Downtown Residence Inn Richmond Downtown Residence Inn Marriott Richmond Downtown Aparthotel Residence Inn Marriott Richmond Downtown Resince Inn Marriott Richmond By Marriott Richmond Richmond Residence Inn by Marriott Richmond Downtown Hotel Residence Inn by Marriott Richmond Downtown Richmond Residence Inn by Marriott Richmond Downtown Hotel Richmond ## Frequently asked questions ### Is Residence Inn by Marriott Richmond Downtown pet-friendly? ### How much does it cost to stay at Residence Inn by Marriott Richmond Downtown? ### How much is parking at Residence Inn by Marriott Richmond Downtown? ### What time is check-in at Residence Inn by Marriott Richmond Downtown? ### What time is check-out at Residence Inn by Marriott Richmond Downtown? ### Where is Residence Inn by Marriott Richmond Downtown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residence Inn by Marriott Richmond Downtown Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 150 8 - Good 67 6 - Okay 19 4 - Poor 4 2 - Terrible 8 ## Reviews ### 8/10 Good #### Sharon 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Quick check in, room clean, nice breakfast ##### Sharon Stayed 1 night in Dec 2025 ### 8/10 Good #### cheryl 6 Oct 2025 Liked: Cleanliness, amenities Great location ##### cheryl Stayed 1 night in Oct 2025 ### 8/10 Good #### Louise 28 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay! Warm and friendly staff, nice facilities, good (included) breakfast. Lovely neighborhood, walking distance from Amtrak station. Only drawbacks were that there was no housekeeping service (they had indicated that there would be a room refresh every other day but there wasn't anything during my 4-day stay), and parking is tricky nearby. Valet is costly, and there is no discount for the many expensive parking garages near the hotel. I will definitely return! ##### Louise Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Steven 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location. Great location. Very nice and friendly. ##### Steven Stayed 1 night in May 2025 ### 10/10 Excellent #### Mahalakshmi 24 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good location, great place and great staff ##### Mahalakshmi Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Dorothy 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Dorothy Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food. ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Don 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and pleasant....we will stay there again...Thank-you! ##### Don Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jamie 3 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, secure, and clean ##### Jamie Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Carol 28 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities The service was excellent ##### Carol Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Tiffany 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A cute courtyard for the kids to play with giant games and complimentary breakfast ##### Tiffany Stayed 1 night in May 2024 ### 8/10 Good #### Ericka 20 Mar 2025 Liked: Staff & service, amenities The property is located in a great area. The state capital building and the historic clock tower are within walking distance. Front desk staff were very friendly and professional. The room was nice. However, the couch cushions and pillows are ready to be replaced or steam cleaned. ##### Ericka Stayed 2 nights in Mar 2025 ### 8/10 Good #### Ronald 10 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Many restaurants in walking distance. Great area with plenty of things to do. Would definitely comeback. ##### Ronald Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Carl 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing. they went above and beyond to help me surprise my friend and letting me check in and decorate the room! ##### Carl Stayed 1 night in Aug 2023 ### 6/10 Okay #### Diana 17 Nov 2024 Liked: Cleanliness, staff & service Disliked: Room comfort The employees are super nice and helpful. The pillows though aren't very comfortable and they didn't have extra pillows to give if you needed extra. Location is in the downtown area. It's kid friendly as there was something fun in the court yard to do. ##### Diana Stayed 1 night in Nov 2024 ### 8/10 Good #### dennis 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Having just finished a 2 week stay, my wife and I agreed we like this hotel quite a bit. Our king bed studio was spacious, in good quality, and clean. The bed and bedding were noticeably nice. Good fridge and cooktop, fine with cups and plates, could use a few more kitchen items (more pots and pans, colinder, etc). Hotel breakfast just okay. Parking available in the structure across the street, as well as excellent valet team. Overall, much better than several other hotels with kitchen suites. Recommended, and we've already booked our next stay. ##### dennis Stayed 11 nights in Mar 2025 ### 10/10 Excellent #### Inmaculada 2 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great stay and very clean comfy room. The pullout couch was as expected -uncomfortable with the bar hitting the lower back. I don’t know if there is anything to be done about that ##### Inmaculada Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Norman 21 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel clean, staff professional and friendly. Please put the benga blocks and corn hole game away at 11pm. People were very noisy playing these games outside our window in the courtyard until past 1am. ##### Norman Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Amber 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities I loved the stay, it was only shadowed by lack of staffing that resulted in our room not being ready past check-in time and having to take a slightly smaller room instead since we had dinner plans and couldn't wait. Lack of staff also resulted in the bar/coffee area being closed on a Saturday. The staff that was there was very apologetic and lovely. ##### Amber Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Glenn 2 Oct 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Minor mishap The room was really nice and clean I did have a towel with a brownish stain on it though other than that it was good ##### Glenn Stayed 1 night in Sep 2023 ### 6/10 Okay #### Holly 23 Jun 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The property was nice and the downtown location was decent. Staff was friendly. However, the band playing outside my window in the courtyard until 10:00 was not. I support musicians, but if I wanted live music, I'd go to a bar. This is Downtown Richmond, not a tropical resort. The band was literally playing for 4 people, and the rest of us had to hear it as I tried to sleep in preparation for an early morning. There is no onsite parking. Valet is $44\. You can pay $14 for a garage across the street or walk to a free parking garage a block down. Finally such a small thing that makes a big difference in my day is coffee in the morning. There is no coffee available until 7:00 am on the weekend. Yes, I could make it in my room, but it's junk and it wakes up my kids. Please, all hotels everywhere, have coffee available. ##### Holly Stayed 2 nights in Jun 2025 ### 8/10 Good #### Jo 17 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities Very comfortable room. Weak Wifi. Need signs in Residence Inn side directing to Courtyard for check in. Confusing! Need check-out instructions I called desk at 6 am for check out information and there was no answer and no voice mail. (Twice!) ##### Jo Stayed 3 nights in Oct 2023 ### 4/10 Poor #### Ana 1 May 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The lobby and gym were renovated and looked great. The room itself had broken furniture, improperly working microwave and uncomfortable seating. There was a club night on Saturday that kept me up until 2-2:30 am. It was extremely loud. This seems to be a regular event, so don't stay here if you plan to sleep over the weekend! Parking is not included. I usually love Residence Inn, but this was the worst one I've ever seen. I would never come back here again, and will look at other hotel chains moving forward. ##### Ana Stayed 2 nights in Apr 2024 ### 8/10 Good #### Alexis 26 Jan 2025 Liked: Staff & service Only stayed one night and The hotel was average. Could have been cleaner as there were old stains on walls, carpet, and chairs. There was also a sewage smell in the bathroom. Our first hotel room had a stain on the sheet but they quickly moved us to a new room. Staff and service is definitely their strong suit. To be honest the hotels in Richmond with great reviews and cleanliness are just few and far between. Would stay here again if I go back to Richmond ##### Alexis Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jasmine 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay! ##### Jasmine Stayed 1 night in Jun 2025 ---