Title: Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG Suburban hotel with free breakfast and 24-hour fitness centre ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/c0ac485b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/a1e28040.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free buffet breakfast ](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/810cb3dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/76f544cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/52f9f3bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Brandermill's heart, Holiday Inn Express Hotel & Suites Richmond-Brandermill welcomes guests with a free breakfast and cozy lobby fireplace. Enjoy in-room WiFi, 24/7 gym access, and multilingual staff praised for ensuring trouble-free stays. 8.0 Very good ## Popular amenities - - Gym - Laundry - Housekeeping - Air conditioning - Free WiFi £113 includes taxes & fees 2 Dec - 3 Dec ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=990187&PinnedHotelID=990187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=990187&PinnedHotelID=990187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=990187&PinnedHotelID=990187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=990187&PinnedHotelID=990187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=990187&PinnedHotelID=990187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=990187&PinnedHotelID=990187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=990187&PinnedHotelID=990187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=990187&PinnedHotelID=990187&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/2a466597.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Premium bedding Blackout curtains Shower/bath combination Air-conditioning Connecting/adjoining rooms available Free cots/infant beds Blackout drapes/curtains Premium bedding Hair dryer - 200 sq ft - Sleeps 3 - 1 King Bed ![Standard Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/cfe1fdbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed 8.8 Excellent 5 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Blackout curtains Sofa bed Separate sitting area Air-conditioning Connecting/adjoining rooms available Free cots/infant beds Blackout drapes/curtains Premium bedding - 250 sq ft - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/8c2a5449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.4 Very good 15 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Premium bedding Blackout curtains Shower/bath combination Air-conditioning Connecting/adjoining rooms available Free cots/infant beds Blackout drapes/curtains Premium bedding Hair dryer - 200 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/533686ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 15 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Premium bedding Blackout curtains Shower/bath combination Air-conditioning Connecting/adjoining rooms available Free cots/infant beds Blackout drapes/curtains Premium bedding Hair dryer - 200 sq ft - Sleeps 5 - 2 Queen Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/8c2a5449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Premium bedding Blackout curtains Shower/bath combination Air-conditioning Connecting/adjoining rooms available Free cots/infant beds Blackout drapes/curtains Premium bedding Hair dryer - 200 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/d250470a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible Bathtub (Mobility) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Premium bedding Blackout curtains Shower/bath combination Air-conditioning Connecting/adjoining rooms available Free cots/infant beds Blackout drapes/curtains Premium bedding Hair dryer - 200 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/990200/990187/533686ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility) 9.0 Wonderful 4 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Premium bedding Blackout curtains Shower/bath combination Air-conditioning Connecting/adjoining rooms available Free cots/infant beds Blackout drapes/curtains Premium bedding Hair dryer - 200 sq ft - Sleeps 5 - 2 Queen Beds ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/115000000/114850000/114843900/114843827/eadb3736.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Richmond Airport Sandston - Pet-friendly - Free WiFi - Gym - Parking available 8.6 Excellent 374 reviews £73 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Richmond-Hotels-Studio-6-Richmond.h114843827.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=732a16b1-46ce-4223-addd-771dacb03b43&top_cur=GBP) Ad ![Daily cooked-to-order breakfast for a fee](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/20000/11700/11679/ab277f4b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels by Marriott Richmond Downtown Downtown Richmond - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,001 reviews £139 includes taxes & fees 24 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Holiday-Inn-Express-Hotel-Suites-Richmond-Brandermill.h990187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Holiday-Inn-Express-Hotel-Suites-Richmond-Brandermill.h990187.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.42054%2C-77.63854&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cdfQfQCdR70ztSs-pxp_rpEJzmc=) 5030 W Village Green Dr, Midlothian, VA, 23112 #### What's nearby - Uptown Alley - 14 min walk - 0.8 miles - River City Sportsplex - 3 min drive - 3.2 miles - Pocahontas State Park - 7 min drive - 5.7 miles - Metro Richmond Zoo - 11 min drive - 8.6 miles - Chesterfield Towne Center - 11 min drive - 10.1 miles #### Getting around - Richmond Main Street Station - 24 min drive - Richmond, VA (RIC-Richmond Intl.) - 32 min drive #### Restaurants - ‪McDonald's - ‬9 min walk - ‪Texas Roadhouse - ‬17 min walk - ‪Panera Bread - ‬9 min walk - ‪Cracker Barrel - ‬12 min walk - ‪Mission Bbq - ‬16 min walk ## About this property ### Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG Hotel located in Brandermill You can look forward to a free breakfast buffet, dry cleaning/laundry services and a fireplace in reception at Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre. You'll also enjoy perks such as: - Free self-parking - Access to a nearby indoor pool, express check-out and express check-in - A lift, a TV in reception and luggage storage - Guest reviews give top marks for the helpful staff Room features All 96 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - 32-inch HDTVs with satellite channels - Wardrobes/cupboards, mini fridges and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/25200/25107/728c1db4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Richmond-Midlothian North Chesterfield - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 1,464 reviews £93 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=25107&PinnedHotelID=25107&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/290000/282000/281915/609b5976.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Richmond-Southwest-Hull Street Midlothian - Pool - Breakfast included - 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Free buffet breakfast ### Things to do - 24-hour gym - Indoor pool (guest access) - TV in common areas ### Family friendly - Access to nearby indoor pool - In-room cot - In-room microwave - Laundry facilities - Mini-fridge - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business centre - 750 square feet of conference space - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Handrails in stairways - Lever door handles - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 4 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Microwave - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 2:00 AM Express check-in available ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel Richmond-Brandermill Holiday Inn Express Hotel Richmond-Brandermill Midlothian Holiday Inn Express Richmond-Brandermill Holiday Inn Express Richmond-Brandermill Midlothian Holiday Inn Express Hotel Richmond-Brandermill Holiday Inn Express Richmond-Brandermill Hotel Holiday Inn Express Hotel & Suites Richmond-Brandermill Holiday Inn Express Hotel Suites Richmond Brandermill Holiday Inn Express Hotel Holiday Inn Express Express Richmond Brandermill Holiday Inn Express Hotel Suites Richmond Brandermill Holiday Inn Express Hotel Suites Richmond Brandermill by IHG ## Frequently asked questions ### Is Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG on 2 Dec 2025 start from £112.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Richmond-Hotels-Holiday-Inn-Express-Hotel-Suites-Richmond-Brandermill.h990187.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG? > Self-parking is free at this property. ### What time is check-in at Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG? > Check-in start time: 3 PM; check-in end time: 2:00 AM. ### What time is check-out at Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG? > Checkout is at 11 AM. ### Where is Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG located? > Located in Brandermill, this hotel is within 1 mile (2 km) of Regal Commonwealth and Uptown Alley. Bowl America Southwest is 2.6 mi (4.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 284 8 - Good 159 6 - Okay 101 4 - Poor 67 2 - Terrible 35 ### 10/10 Excellent #### Joyce 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This hotel was absolutely everything I expected and needed and more. Definitely will return. Beautiful scenery around the hotel as well and very safe.. ##### Joyce Stayed 1 night in Oct 2025 ### 8/10 Good #### Harold 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent breakfast. Great location. Friendly staff. Plenty of parking. Room was comfortable and included everything you need for a great stay. ##### Harold Stayed 2 nights in Oct 2025 ### 8/10 Good #### Chad 9 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Manuel was awesome during our check in. He is very professional and helpful to my wife. ##### Chad Stayed 1 night in Aug 2025 ### 8/10 Good #### Kristen 26 Dec 2024 Liked: Cleanliness, staff & service Great location, clean with friendly staff. ##### Kristen Stayed 4 nights in Dec 2024 ### 8/10 Good #### J Brian 23 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed It was a nice stay ##### J Brian Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Karen 12 Sept 2025 Liked: Cleanliness, staff & service, amenities Everything was good but the water drained very slow while showering. Seemed like drainage issues. ##### Karen Stayed 2 nights in Sep 2025 ### 8/10 Good #### Larry 26 May 2023 Liked: Staff & service good place to stay ##### Larry Stayed 2 nights in May 2023 ### 10/10 Excellent #### Kerry 23 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again! Pleasant staff…..very clean comfy rooms ##### Kerry Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Sarah 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was incredibly accommodating and helpful, especially the General Manager. ##### Sarah Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Rafael 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice area!! ##### Rafael Stayed 1 night in Mar 2024 ### 8/10 Good #### william 29 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to a lot of stores and restaurants. ##### william Stayed 3 nights in May 2024 ### 8/10 Good #### Mike 17 Jan 2025 Liked: Cleanliness, property conditions & facilities Nice room ##### Mike Stayed 1 night in Dec 2024 ### 6/10 Okay #### Abigale 8 Jun 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The staff was VERY nice and helpful. The upgraded light switches with the automatic nightlights weren’t ideal. Very this window glass and you can hear every car that drives by. ##### Abigale Stayed 1 night in Jun 2025 ### 6/10 Okay #### sabina 29 Nov 2024 Disliked: Property conditions & facilities, room comfort Hotel is currently under renovation so it wasn’t in the greatest shape. Staff was really nice. ##### sabina Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Courtney 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would stay again For sure The staff were so friendly and even gave me an upgrade. My room was spacious and comfortable. It truly exceeded my expectations. ##### Courtney Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Maria 31 Mar 2024 Liked: Cleanliness, staff & service, amenities Great staff and easy check in. Good location. Room needed some repairs but it was the location and price that met expectation. ##### Maria Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Sandra 16 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, hotel was updated since our last stay 10 years ago; breakfast was great-eating area very clean, well stocked and wonderful breakfast attendant really worked hard to keep it that way. Staff was very friendly and helpful. We would enjoy staying there again. ##### Sandra Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Victor 29 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice quitely place ##### Victor Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Tammy 30 Apr 2024 Liked: Property conditions & facilities, room comfort #### Getaway Clean and comfortable! Great location! ##### Tammy Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Jennifer 24 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly staff Check-in chat with Jay was delightful. All staff I encountered were quite pleasant and friendly. Clean and comfortable room. Will definitely stay again. ##### Jennifer Stayed 2 nights in Jul 2024 ### 4/10 Poor #### MARGARITA 20 Jul 2025 Liked: Room comfort Disliked: Cleanliness, staff & service They NEVER cleaned the room. One day they just emptied the trash cans. Once day they just made the beds. One day they took used towels and made beds. They NEVER ever cleaned the bathroom floor or toilet which were dirty when I arrived. The elevator broke the day I check out. I was never notified. When I called down for assistance with my bags they never answered the phone. ##### MARGARITA Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Harold 10 Feb 2024 Liked: Cleanliness, staff & service Nice place. Staff were all very friendly and helpful. Room was nice and clean. Some cosmetic repairs were needed. Breakfast was one of the best I’ve ever had. Overall very nice place to stay. ##### Harold Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Carol 12 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was fair. ##### Carol ### 8/10 Good #### Stacy 16 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We would definitely stay again The staff was friendly and helpful. The property was clean and the room satisfactory. The sheets felt slightly damp which was strange but probably a one off as everything else was great. The individual choices such as coffee brands and toiletries were first rate and they didn’t skimp. We enjoyed the complimentary breakfast and stay. ##### Stacy Stayed 1 night in Jun 2024 ### 4/10 Poor #### Dean 2 Jun 2025 Disliked: Property conditions & facilities, room comfort This hotel is under renovation and should not be open until the work has been completed. Heating and cooling were not functional for the first two days of my three day visit. There was a lot of construction noise during the weekdays. And the doors on the rooms didn’t keep much hallway noise out of the room. The remote controls of the TV were not functional and had to be replaced twice. Good location although not easy to find. ##### Dean Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Parque Santiago 1: Seafront apartment with private terrace & £100K pool makeover](https://www.expedia.co.uk/Arona-Hotels-Parque-Santiago-1-Seafront-Apartment-With-Private-Terrace-100k-Pool-Makeover.h29515226.Hotel-Information) > > [Villas Nice](https://www.expedia.co.uk/Nice-Villas.d180102-aaVillas.Travel-Guide-Accommodation) > > [Santorini Kastelli Resort](https://www.expedia.co.uk/Santorini-Hotels-Santorini-Kastelli-Resort.h1037830.Hotel-Information) > > [Holiday Inn Express Southampton - West by IHG](https://www.expedia.co.uk/Southampton-Hotels-Holiday-Inn-Express-Southampton-West.h789201.Hotel-Information) > > [The Muse New York](https://www.expedia.co.uk/New-York-Hotels-The-MUSE-New-York.h533673.Hotel-Information) > > [Sandyport Beach Resort](https://www.expedia.co.uk/Nassau-Hotels-Sandyport-Beach-Resort.h1038363.Hotel-Information) > > [Hotels with Parking in Aberystwyth](https://www.expedia.co.uk/Aberystwyth-Hotels-Hotel-With-Free-Parking.0-0-d182842-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [The World Famous Tan Hill Inn](https://www.expedia.co.uk/Richmond-Hotels-The-World-Famous-Tan-Hill-Inn.h30935541.Hotel-Information) > > [Hotel Bordoy Continental Palma](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Continental-Palma.h1651871.Hotel-Information) > > [Hotels with Early Check-in in Kraków](https://www.expedia.co.uk/Krakow-Hotels-Hotel-With-Early-Check-In.0-0-d6035306-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [Ashburton House](https://www.expedia.co.uk/Scarborough-Hotels-Ashburton-House.h1223087.Hotel-Information) > > [Castle Cottage](https://www.expedia.co.uk/Newport-Hotels-Castle-Cottage.h94908014.Hotel-Information) > > [Cane Island](https://www.expedia.co.uk/Orlando-Hotels-Cane-Island.h63901590.Hotel-Information) > > [Hotels in Charlottetown](https://www.expedia.co.uk/Charlottetown-Hotels.d4136.Travel-Guide-Hotels) > > [Boar's Head Resort](https://www.expedia.co.uk/Charlottesville-Hotels-Boars-Head-Resort.h7850596.Hotel-Information) > > [Muthu Ben Doran Hotel](https://www.expedia.co.uk/Crianlarich-Hotels-Muthu-Ben-Doran-Hotel.h18732114.Hotel-Information) > > [Xperience Sea Breeze Resort](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Xperience-Sea-Breeze-Resort.h4672736.Hotel-Information) > > [Mr CAS Hotels - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Mr-CAS-Hotels-Special-Class.h15804698.Hotel-Information) > > [Montana Pine Resort - All Inclusive](https://www.expedia.co.uk/Fethiye-Hotels-Montana-Pine-Resort-All-Inclusive.h1880427.Hotel-Information) > > [Girt Farm is a beautifully restored and stylishly decorated 18th Century house](https://www.expedia.co.uk/Ilfracombe-Hotels-Girt-Farm.h47743065.Hotel-Information) ### Flights > [Flights from Aberdeen (ABZ) to Cambridge (CBG)](https://www.expedia.co.uk/lp/flights/abz/cbg/aberdeen-to-cambridge) ### Cars > [Car hire in Aubeterre-sur-Dronne](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Aubeterre-Sur-Dronne.d6141554.Car-Hire-Guide) ### Packages > [Angeles City Holidays](https://www.expedia.co.uk/Angeles-City.d6129070.Holidays-City-Breaks) > > [La Fortuna Holidays](https://www.expedia.co.uk/La-Fortuna.d6047145.Holidays-City-Breaks) > > [Palm Cove Beach](https://www.expedia.co.uk/Palm-Cove-Beach-Palm-Cove.d6061139.Attraction)