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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Travelers can indulge in rejuvenating manicures, pedicures or facials at the on-site spa, then start their day right with a freshly prepared breakfast

Choose dates to view prices

The Hilton Richmond Hotel & Spa/Short Pump offers an upscale retreat with a deep-tissue massage at Aura Spa, an indoor pool, and breakfast and American dishes at two on-site restaurants. Helpful staff and free in-room WiFi enhance the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is £143
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay films

Parlor Suite Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Short Pump, a neighbourhood in Richmond, Hilton Richmond Hotel & Spa/Short Pump is in a shopping district. Elk's Lodge and Markel Building are local landmarks, and some of the area's attractions include Patterson Sports Park and RED VEIN Haunted House. Looking to enjoy an event or a game while in town? See what's happening at Robins Center or Malcolm U. Pitt Field. Visit our Richmond travel guide
Map
12042 West Broad Street, Richmond, VA, 23233

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    11 min walk - 0.6 miles
  • Game of checkers anyone
    University of Richmond
    12 min drive - 10.0 miles
  • G5KT01 Egyptian building historic college Richmond Virginia
    Virginia Commonwealth University
    16 min drive - 15.5 miles
  • Richmond_GreaterRichmondConventionCenter_6083623_05
    Greater Richmond Convention Center
    17 min drive - 16.8 miles
  • Richmond_KingsDominion_6083631_06
    Kings Dominion
    24 min drive - 28.7 miles

Getting around

  • Richmond Main Street Station
    19 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    29 min drive

Restaurants

  • The Cheesecake Factory
    12 min walk
  • Capital One Café
    12 min walk
  • Starbucks
    12 min walk
  • Starbucks
    15 min walk
  • Wood & Iron
    18 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Upscale hotel near Short Pump Town Center
Consider a stay at Hilton Richmond Hotel & Spa/Short Pump and take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a body wrap, a body scrub and a massage at Aura Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a lift
  • A banquet hall, a 24-hour front desk and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 254 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • 65-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aroma Cafe
  • Shula's Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,937 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self-parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on 29 Mar 2026 start from £143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Richmond Hotel & Spa/Short Pump pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Richmond Hotel & Spa/Short Pump?

Self-parking is available for USD 10.00 per day.

What time is check-in at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; check-in end time: 3:00 AM.

What time is check-out at Hilton Richmond Hotel & Spa/Short Pump?

Checkout is at noon.

Where is Hilton Richmond Hotel & Spa/Short Pump located?

Located in Short Pump, this spa hotel is 0.6 mi (1 km) from Short Pump Town Center and 1.8 mi (2.9 km) from Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 miles (10 km).

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Reviews

Hilton Richmond Hotel & Spa/Short Pump Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 659 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

Reviews

10/10 Excellent

Laini

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great hot tub, great breakfast, ample parking, great customer service. I'll definitely stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice people
Stayed 1 night in Jan 2026

10/10 Excellent

Saeed

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly, rooms are clean, and there is a good restaurant on the property.
Stayed 1 night in Jan 2026

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Clean room beautiful view very friendly helpful staff easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was nicely decorated. And our room was very clean, fresh and especially the bathroom and shower was spotless!! Will stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Greaty staff and lovely pl;ace.
Stayed 1 night in Dec 2025

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super nice. My room was very neat and clean. The staff were nice, friendly and professional. I don't eat breakfast too often; therefore, I didn't have breakfast during my stay.
Stayed 2 nights in Jan 2026

8/10 Good

Jamie

Liked: Cleanliness, property conditions & facilities
Good location. Helpful customer service.
Stayed 4 nights in Dec 2025

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Very clean comfortable and quiet. Unfortunately the shower water was only lukewarm for both my shower and my husband’s.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean,comfortable room.
Stayed 2 nights in Dec 2025

10/10 Excellent

VAITHEESWARAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, cozy bed and plenty of parking. Great place to stay in Richmond VA
Stayed 2 nights in Oct 2025

10/10 Excellent

Micah

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2025

8/10 Good

Terry

Liked: Amenities
Everything great except the water was not very hot. My shower was a little cooler than I like.
Stayed 1 night in Dec 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Loved the room it was super clean and the pool was a plus!
Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless. Staff were as always courteous, cheerful, and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and walkable to shopping center and restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great to Game and Shop

Great hotel, good area, lovely bar. My first time here for a con, and they had a lovely set up available to us. The bar was great for socializing post-con, and the resturaunt's food was good too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lacey

Liked: Amenities
Beds were super comfy, bar made delicious drinks, and bar menu was yummy too!
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - friendly staff - clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Rronniba

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great area overall with easy access to endless amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Excellent room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I entered, the staff was very polite and respectful. The hotel was very clean. My room was comfortable and cleaned daily.
Stayed 2 nights in Sep 2025

8/10 Good

SHANEL

Liked: Cleanliness, property conditions & facilities
Great stay. Indoor pool was convenient.
Stayed 2 nights in Jul 2025