Title: Comfort Suites Innsbrook - Short Pump Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Suites Innsbrook - Short Pump Guests start with a delicious free breakfast buffet and end by the cozy lobby fireplace, with friendly staff always ready to assist. ## Photo gallery for Comfort Suites Innsbrook - Short Pump ![Lobby - Comfort Suites Innsbrook - Short Pump (Glen Allen)](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/85eca271.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, pillow-top beds, desk, laptop workspace - Comfort Suites Innsbrook - Short Pump (Glen Allen)](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/622f0513.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 10:00 AM to 10:00 PM, pool loungers - Comfort Suites Innsbrook - Short Pump (Glen Allen)](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/b183eb79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Comfort Suites Innsbrook - Short Pump (Glen Allen)](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/e437f4bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Comfort Suites Innsbrook - Short Pump (Glen Allen)](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/066ec59e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Short Pump, Comfort Suites Innsbrook welcomes travelers with a warm atmosphere. Enjoy the indoor pool, fitness center, laundry facilities, self parking, and a business center. Guests appreciate the attentive staff who enhance the stay experience. ## Reviews 6.4 ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £68 includes taxes & fees 9 Feb - 10 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking ![Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Bathroom shower](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/ff1f3226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Premium bedding - 325 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking ![Premium bedding, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/622f0513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Blackout curtains - 325 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking ![Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/4de448a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Premium bedding - 330 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, Multiple Beds, Non Smoking ![Studio Suite, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/cfbb51de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Premium bedding - 325 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/437700/437696/4f149bff.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 745 reviews £80 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Richmond-Hotels-Candlewood-Suites-Richmond-West.h437696.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=7ca3e45f-d411-406b-9d4f-2def45f0c250&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/580000/577600/577518/fba83335.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Richmond I-64 Short Pump Area by IHG Richmond - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 1,005 reviews £89 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Richmond-Hotels-Holiday-Inn-Express-Richmond-I-64-Short-Pump-Area.h577518.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=7ca3e45f-d411-406b-9d4f-2def45f0c250&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/96000000/95330000/95329200/95329105/1e8dca59.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Woodspring Suites Ashland - Richmond North Ashland - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.4 Good 389 reviews £64 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Richmond-Hotels-Woodspring-Suites-Ashland-Richmond-North.h95329105.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=7ca3e45f-d411-406b-9d4f-2def45f0c250&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2490000/2481100/2481040/78448b77_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Country Inn & Suites by Radisson, Doswell (Kings Dominion), VA Doswell - 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I-64 West Laurel - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.0 628 reviews £51 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Richmond-Hotels-Motel-6-Richmond.h438213.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=7ca3e45f-d411-406b-9d4f-2def45f0c250&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Comfort-Suites-Innsbrook-Short-Pump.h120687.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Comfort-Suites-Innsbrook-Short-Pump.h120687.Hotel-Information) ## About the area Located in Glen Allen, Comfort Suites Innsbrook - Short Pump is in the business district and near theme parks. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's happening at Robins Center or Arthur Ashe Athletic Center. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. [Visit our Glen Allen travel guide](https://www.expedia.co.uk/Glen-Allen.dx7357) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.64881%2C-77.58008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p96jEdbNfIDwGkhbf6-DMPEQIK4=) 4051 Innslake Dr, Glen Allen, VA, 23060 ### What's nearby - ![Richmond_ShortPumpTownCenter_6083667_05](https://images.trvl-media.com/place/6083667/b3994274-3d8d-40cd-a8f8-4836c973e947.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Short Pump Town Center 4 min drive \- 2.8 miles - ![Game of checkers anyone](https://images.trvl-media.com/place/2993/341a9ea8-b339-46ac-8aea-ffe7c3844d7a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Richmond 10 min drive \- 7.4 miles - ![Richmond_GreaterRichmondConventionCenter_6083623_05](https://images.trvl-media.com/place/6083623/d2a76a1e-4275-4ee6-af7c-aeefd0bd70da.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Greater Richmond Convention Center 15 min drive \- 14.2 miles - ![Richmond_KingsDominion_6083631_06](https://images.trvl-media.com/place/6083631/c368d6e9-9f00-42bb-8174-7844912b1192.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kings Dominion 24 min drive \- 26.9 miles - Elk's Lodge 4 min drive \- 1.9 miles ### Getting around - Richmond Staples Mill Road Station 17 min drive - Richmond, VA (RIC-Richmond Intl.) 28 min drive ### Restaurants - Wawa 15 min walk - Golden Corral 18 min walk - Panera Bread 8 min walk - Starbucks 8 min walk - Chipotle Mexican Grill 7 min walk ## About this property ### Comfort Suites Innsbrook - Short Pump Hotel near Short Pump Town Center At Comfort Suites Innsbrook - Short Pump, you can look forward to a free breakfast buffet, laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre. Other perks include: - Swimming pool, along with sunloungers - Free self-parking - Motorhome/coach/lorry parking, an indoor pool and access to a nearby health club - Express check-out, outdoor furniture and a lift - Guest reviews give top marks for the breakfast, helpful staff and location Room features All 125 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property. Other amenities include: - Pillowtop mattresses, sofa beds and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - 37-inch flat-screen TVs with premium channels - Wardrobes/cupboards, separate sitting areas and mini fridges ## Similar properties ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/160000/157300/157234/f72f53f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites Richmond Glen Allen Short Pump Glen Allen - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.2 456 reviews £67 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=157234&PinnedHotelID=157234&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2610000/2601600/2601595/a4af72dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Richmond West at I-64, VA Laurel - Pool - Hot tub - Breakfast included - Parking included 7.6 Good 1,007 reviews £79 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=2601595&PinnedHotelID=2601595&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/437700/437696/4f149bff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 745 reviews £80 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=437696&PinnedHotelID=437696&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/b532adbe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Richmond/Innsbrook Glen Allen - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 7.8 Good 1,000 reviews £86 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797308/b545c425.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Candlewood Suites Richmond North Glen Allen by IHG Glen Allen - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.4 Good 702 reviews £68 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=1797308&PinnedHotelID=1797308&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/90000/84600/84600/b96b194a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen - Pool - Breakfast included - Pet-friendly - 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18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=58682&PinnedHotelID=58682&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/120000/119300/119216/3749bf1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Select Suites - Richmond - West End - I-64 Richmond - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.2 1,002 reviews £74 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=119216&PinnedHotelID=119216&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1920000/1916100/1916044/0fa843f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites At Virginia Center Commons Glen Allen - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 1,456 reviews £81 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=1916044&PinnedHotelID=1916044&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=120687,157234,2601595,437696,20681) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6 AM to 9 AM - Coffee and tea in common areas ### Things to do - Gym - Indoor pool - Indoor pool (guest access) - TV in common areas ### Family friendly - In-room cot - In-room microwave - In-room sofa bed - Indoor pool - Laundry facilities - Mini-fridge ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - 1,640 square feet of conference space - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Front entrance ramp - Handrails in stairways - Lever door handles - Lift - Pool hoist on site - Thin carpet in room - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 5 floors - Built in 1999 - Communal living room - Fireplace in lobby - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Free cot - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 37-inch flat-screen TV with premium cable channels - MP3 dock ### Food and drink - Coffee/tea maker - Microwave - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Free weekday newspapers - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 20.00 per pet, per day Service animals are welcome, and are exempt from fees Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 20.00 per pet, per day - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Comfort Suites Innsbrook Comfort Suites Innsbrook Glen Allen Comfort Suites Innsbrook Hotel Comfort Suites Innsbrook Hotel Glen Allen Comfort Suites Glen Allen Glen Allen Comfort Suites Innsbrook Comfort Suites Comfort Suites Innsbrook Comfort Suites Innsbrook - Short Pump Hotel Comfort Suites Innsbrook - Short Pump Glen Allen Comfort Suites Innsbrook - Short Pump Hotel Glen Allen ## Frequently asked questions ### Does Comfort Suites Innsbrook - Short Pump have a pool? ### How much does it cost to stay at Comfort Suites Innsbrook - Short Pump? ### Is Comfort Suites Innsbrook - Short Pump pet-friendly? ### How much is parking at Comfort Suites Innsbrook - Short Pump? ### What time is check-in at Comfort Suites Innsbrook - Short Pump? ### What time is check-out at Comfort Suites Innsbrook - Short Pump? ### Where is Comfort Suites Innsbrook - Short Pump located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Comfort Suites Innsbrook - Short Pump Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 6.2 Amenities ### 7.2 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 267 8 - Good 180 6 - Okay 178 4 - Poor 154 2 - Terrible 223 ## Reviews ### 10/10 Excellent #### Vera 6 Dec 2025 Liked: Amenities, property conditions & facilities Staff was very nice. Room spacious. Wish they had more choices for breakfast. ##### Vera Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Nancy 7 Nov 2025 Liked: Cleanliness, property conditions & facilities The staff was amazing. ##### Nancy Stayed 1 night in Sep 2025 ### 6/10 Okay #### Renata 9 Nov 2025 Friendly staff and consistent quality ##### Renata Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ramon 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is nice. And big, the bed is very comfortable.The bathroom and room was very clean and it's nice and quiet ##### Ramon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Scott 13 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay the night in a good location. ##### Scott Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Brenda J 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, quiet, comfortable rooms ##### Brenda J Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kenneth 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast was simple, good quality and the staff service was great! ##### Kenneth Stayed 1 night in May 2025 ### 4/10 Poor #### John 10 Oct 2025 Disliked: Cleanliness, property conditions & facilities Carpets dirty throughout toilet loose , breakfast area seemed clean , ![Room lock broken](https://a.travel-assets.com/ugc/hotel-reviews/37933b7f-efce-433c-bc88-ed9e3337b3cd-1760116618055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![No smoke detector](https://a.travel-assets.com/ugc/hotel-reviews/ed22ca99-5f94-4c67-bfac-199375165eb5-1760116618150.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Wall paper and paint peeling](https://a.travel-assets.com/ugc/hotel-reviews/0cbf629c-3022-437f-94df-29a070cbaa76-1760116619441.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Roland 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk was friendly and very helpful ##### Roland Stayed 5 nights in May 2025 ### 8/10 Good #### Sherry 27 May 2025 Liked: Cleanliness, property conditions & facilities The room was very clean and comfortable. Hotel staff is very friendly and helpful. Would definitely stay at this hotel again and recommend it to others. ##### Sherry Stayed 2 nights in May 2025 ### 10/10 Excellent #### Nicole 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was an easy check in and the room was clean. ##### Nicole Stayed 1 night in Apr 2025 ### 8/10 Good #### Stephanie 22 Jun 2025 Liked: Property conditions & facilities Safe area, staff were very nice, and we had a big comfortable room. My only complaint is that the floors were really grimy. ##### Stephanie Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### tawanda 23 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Tub was clean and room was not so clean but the pool was nice ##### tawanda Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Cheryl 4 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Only had 2 towels for 3 people. Took over 24 hours before we got more. Kept being told housekeeping was doing laundry. Most of the staff sat on the patio smoking. Also door from pool to outdoors had to stay propped open because room keys didn’t work in the doors. Only positives were the breakfasts and was quiet in our room. ##### Cheryl Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Erin 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Needed to make a last minute change to my itinerary and the staff was more than accommodating and didn’t charge a cancellation fee for one night that was canceled. Also, there was a problem with the toilet in my original room, but they were quick to move me down the hall. Great customer service! ##### Erin Stayed 2 nights in May 2025 ### 10/10 Excellent #### DANNI 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was wonderful with the property didn’t really have no issues. Staff was great. Rose is clean and neat. ##### DANNI Stayed 1 night in May 2025 ### 10/10 Excellent #### Elizabeth 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The checkin was easy. The staff quickly got extra towels when I needed more. They were helpful in answering questions. We enjoyed our stay there. The staff were super nice and friendly. The breakfast was great! Waffles, eggs, sausages, cereal, oatmeal, yogurt, bagels, and the condiments. Cranberry, apple, and orange juice as well as lemonade. Milk, coffee, tea. The breakfast was very good. The dining area was clean, comfortable, plenty of seats, and you could watch tv during your meal. ##### Elizabeth Stayed 1 night in Jul 2025 ### 4/10 Poor #### Karen 21 Jun 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The property needs to be updated. The Lady who checked us in and was on duty when we checked out were very helpful. But the property has older furniture and not as clean as I would like. ##### Karen Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Kora 7 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Didn’t make it 5 minutes There are stains everywhere, even just walking up to the room. The room itself was pretty dirty. The toilet was running nonstop when I arrived. There were cockroaches on the walls stains on the walls bathtub with stand and dirty ended up canceling and getting a full refund. ![](https://a.travel-assets.com/ugc/hotel-reviews/0297c000-9078-445a-a907-f4d600b2217a-1757264679175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c7073113-85f8-4254-a26e-1c2581afef3d-1757264679448.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kora Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Oghenekome 21 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Poor quality hotel. Remote had no batteries, some lamps had to lightbulbs, and toilet didn’t work. Unfortunate for such a good location. ##### Oghenekome Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Rising To The 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was so polite ##### Rising To The Stayed 3 nights in Feb 2025 ### 8/10 Good #### Anne 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was pretty much as expected the room was better than expected. The staff were all pleasant and helpful. I would return if I need to spend time in that area again. ##### Anne Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Cynthia 7 Mar 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities While clean and quiet, this property is showing wear and tear and there was an unpleasant odor, maybe trying to coverup cigarette smoke? Nice staff, very convenient. ##### Cynthia Stayed 1 night in Mar 2025 ### 6/10 Okay #### Devin 26 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Staff was nice and helpful. Property looks nice pool and Gym included. Room was clean but it was a dirty used towel hanging on the door in the bathroom and the 3rd floor hallway leading to my room smelled horrible and the people beside us smoked and you could smell in the bathroom so had to keep the door shut. It was also a lot of different type of people may or may not been on drugs. Our neighbors also had a fight at 5AM apparently someone stole something from him. The hotel itself was not bad at all it was really just some the people occupying it. ##### Devin Stayed 1 night in Jul 2025 ### 6/10 Okay #### David 31 May 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The room was clean and all the staff o encountered were very friendly. The room was comfortable but needs some fixing up. The breakfast was pitiful. No toast, muffins, bagels. No Splenda. I got a great price on my stay but will not return as there are so many other places to stay. ##### David Stayed 1 night in May 2025 ---