Search Hotels Near Renaissance Fun Park, Louisville

"April at the front desk was very pleasant and welcoming, which I truly appreciated. However, our overall stay had several issues. Although we booked a non-smoking room, there was a noticeable smoke odor upon entering. We were offered a room change but chose to have housekeeping spray air freshener, which only temporarily masked the smell. Around 12:30 AM, there was significant noise coming from the room above us, likely due to children running and jumping. I attempted to call the front desk multiple times and had to follow up again at 1:10 AM before the situation was finally addressed. Breakfast was also disappointing. Despite being the first to arrive, the eggs were cold and unappetizing, and the sausage was barely warm. The only items I enjoyed were the waffle and coffee. Unfortunately, due to these experiences, I will not be staying at this property again in the future."

"No Phone in room. No room service. Asked 2 days in a row no maid service. pillow cases were dirty. Had to find clean towels at the front desk. SUITE didnt feel clean. HAD TO TAKE DIRTY TOWELS BEFORE I COULD GET VLESN TOWELS. I EXPECT BETTER THAN THIS FOR A SUITE AT 150.00 AN NIGHT.WE WERE THERE 3 NIGHTS. NOT A PLACE TO STAY."

"We’ve had consistently pleasant experiences with other locations, which is why this one stood out for the wrong reasons. The pool appeared to have a noticeable buildup on the walls, which was concerning. Our room was also missing several basic items like towels and covers for the pullout couch bed, which made things inconvenient. Overall, this stay was disappointing, but based on our past experiences, we believe this location is more of an exception than the norm."

"The hotel was very clean. Staff were nice, helpful. Breakfast could have been warmer, bagels had mold but taken care of right away. I asked for a walk in shower, they gave us a tub/shower. Tub was slippery, I fell going in the tub no no slip stuff in tub. "

"Great experience the room was great. Staff was great really have nothing negative to say about this."

"Great place to stay! Clean, wonderful staff, food was great for breakfast…excellent choice! "

"The room was not clean because I found a dead roach on my bed. They were even late getting the room ready. Will never stay there again. "

"Clean room and Friendly staff "

"Very nice staff and room was a good size for kids to have extra space. "