Title: Hilton Garden Inn Louisville East Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hilton Garden Inn Louisville East Travelers can dive into the indoor pool by day, savor dinner at the on-site Great American Grill, and appreciate convenient express check-in and luggage storage ## Photo gallery for Hilton Garden Inn Louisville East ![Exterior - Hilton Garden Inn Louisville East (Louisville)](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/3d7d6a86.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hilton Garden Inn Louisville East (Louisville)](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/4a45f76d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hilton Garden Inn Louisville East (Louisville)](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/9230b295.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Hilton Garden Inn Louisville East (Louisville)](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/816aaebc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hilton Garden Inn Louisville East (Louisville)](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/26f9f885.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Jeffersontown, Hilton Garden Inn Louisville East offers comfort and convenience. Guests can swim, unwind at the bar, or stay fit at the gym. The helpful staff consistently earns praise for their attentive service. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £79 includes taxes & fees 8 Mar - 9 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for One King and One Sofa Bed ![One King and One Sofa Bed | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/0cdf8564.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One King and One Sofa Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Sofa bed Shower/bath combination - 430 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed, Accessible, Bathtub ![Hypo-allergenic bedding, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/51602936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub 7.6 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - 430 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) ![Hypo-allergenic bedding, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/c95abe76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) 8.0 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - 431 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing) ![Hypo-allergenic bedding, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/51602936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing) 10.0 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding Blackout curtains Hairdryer - 430 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/51602936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.6 Exceptional 21 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - 312 sq ft - Sleeps 3 - 1 King Bed ### King Room - Sleeps 3 ### King Room With Bathtub-Mobility/Hearing Accessible - Sleeps 3 ### King Room With Roll-in Shower-Mobility/Hearing Accessible - Sleeps 3 ### King Room With Sofabed - Sleeps 3 ### 2 Queen Beds Room - Sleeps 4 ### Guest Room With 2 Queen Beds-Mobility/Hearing Accessible With Bathtub - Sleeps 5 ### Mobility/Hearing Accessible Premium King Room With Tub - Sleeps 3 ### Premium Room With Two Double Beds - Sleeps 4 ### View all photos for Standard Room Two Queens ![Hypo-allergenic bedding, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/1000000/220000/213100/213038/c95abe76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room Two Queens 9.2 Wonderful 12 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - 312 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/610000/603300/603256/1145cf4d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites - 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Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 775 reviews £75 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Louisville-Hotels-Holiday-Inn-Express-Hotel-Suites-Louisville-East.h533262.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=03a58305-d924-45a6-bbe5-1115e0321b59&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/23000000/22820000/22819000/22818990/0cb17258_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TownePlace Suites by Marriott Louisville Northeast Louisville - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 236 reviews £90 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Louisville-Hotels-TownePlace-Suites-By-Marriott-Louisville-Northeast.h22818990.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=03a58305-d924-45a6-bbe5-1115e0321b59&top_cur=GBP) Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/20000/11400/11386/a27e575e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Louisville Airport Expo Ctr by IHG Fairgrounds - Pool - Free airport shuttle - Pet-friendly - Parking included 8.8 Excellent 1,145 reviews £93 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Louisville-Hotels-Crowne-Plaza-Louisville-Airport-Expo-Center.h11386.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=03a58305-d924-45a6-bbe5-1115e0321b59&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/32000000/31360000/31356900/31356812/w3836h2489x0y0-683f8c6e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Simpsonville Simpsonville - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 913 reviews £75 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Louisville-Hotels-Hampton-Inn-Simpsonville.h31356812.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=03a58305-d924-45a6-bbe5-1115e0321b59&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLouisville-Hotels-Hilton-Garden-Inn-Louisville-East.h213038.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLouisville-Hotels-Hilton-Garden-Inn-Louisville-East.h213038.Hotel-Information) ## About the area Located in Jeffersontown, a neighbourhood in Louisville, Hilton Garden Inn Louisville East is in the suburbs. Historic Frankfort Avenue and Peterson-Dumesnil House are local landmarks, and the area's natural beauty can be seen at E.P. Tom Sawyer State Park and Falls of the Ohio State Park. Check out an event or a game at KFC Yum Center, and consider making time for Kentucky Kingdom, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. [Visit our Louisville travel guide](https://www.expedia.co.uk/Louisville.dx603002) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.22053%2C-85.53713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UbE854APpIx5GT0Ir160LFjE43o=) 1530 Alliant Ave, Louisville, KY, 40299 ### What's nearby - ![Ky Derby festival balloon glow.](https://images.trvl-media.com/place/3108/631c1cae-190e-4c2d-8285-c74cd4673a26.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kentucky Exposition Center 15 min drive \- 14.9 miles - ![Panorama Ohio River waterway riverboats and bridges leading to heart of downtown Louisville KY](https://images.trvl-media.com/place/6140365/7abc2e76-97fc-4220-85b3-22fc7e888802.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) KFC Yum Center 16 min drive \- 15.4 miles - ![Churchill Downs featuring horse riding and land animals as well as a small group of people](https://images.trvl-media.com/place/6062639/76f7056c-4ed0-47bf-b122-29ce15d34894.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Churchill Downs 20 min drive \- 17.2 miles - Southeast Christian Church 17 min walk \- 0.9 miles - Kentucky International Convention Center 17 min drive \- 15.9 miles ### Getting around - Louisville International Airport (SDF) 17 min drive ### Restaurants - Chick-fil-A 16 min walk - McDonald's 9 min walk - Circle K 2 min drive - Cracker Barrel 15 min walk - Starbucks 7 min walk ## About this property ### Hilton Garden Inn Louisville East Hotel located in Jeffersontown You can look forward to a corner/local shop, a garden and dry cleaning/laundry services at Hilton Garden Inn Louisville East. The on-site restaurant, Great American Grill, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - Cooked-to-order breakfast (surcharge), an electric car charging station and express check-out - Express check-in, multilingual staff and luggage storage - Guest reviews give top marks for the helpful staff Room features All 112 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with free toiletries and hairdryers - Flat-screen TVs with premium channels - LED light bulbs, fridges and microwaves ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/22000/21946/c61e846a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Louisville East Jeffersontown - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.4 Very good 1,001 reviews £77 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=21946&PinnedHotelID=21946&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1480000/1478200/1478190/9953c96a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Louisville East Jeffersontown - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 839 reviews £70 includes taxes & fees 22 Feb - 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Pet-friendly 8.6 Excellent 1,054 reviews £64 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=889990&PinnedHotelID=889990&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/18600/18513/be392749.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Louisville East Jeffersontown - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,001 reviews £102 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=18513&PinnedHotelID=18513&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/892900/892811/23f7e496.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Louisville East Jeffersontown - Pool - Breakfast included - All-inclusive - Pet-friendly 7.8 Good 1,001 reviews £65 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=892811&PinnedHotelID=892811&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15750000/15750000/15749921/894a0443.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Louisville East Louisville - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,001 reviews £85 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=15749921&PinnedHotelID=15749921&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=213038&PinnedHotelID=213038&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=213038,21946,1478190,533262,1499561) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 9.95 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Great American Grill ### Things to do - Gym - Indoor pool - Stereo ### Family friendly - Grocery/convenience store - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 1,176 square feet of conference space - Business centre - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Phone accessibility kit - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 1999 - Designated smoking areas - Double-glazed windows - No plastic coffee stirrers - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Energy-saving switches in guestrooms - Free weekday newspapers - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately USD 9.95 per person - Pet fee: USD 75 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hilton Garden Inn Hotel Louisville East Hilton Garden Inn Louisville East Hilton Garden Inn Louisville East Hotel Hilton Garden Inn Louisville East Hotel Hotel Hilton Garden Inn Louisville East Louisville Louisville Hilton Garden Inn Louisville East Hotel Hotel Hilton Garden Inn Louisville East Hilton Garden Inn Louisville East Louisville Hilton Garden Inn Hotel Hilton Garden Inn Hilton Garden Louisville East Hilton Louisville Louisville Hilton Garden Inn Louisville East Hotel Hilton Garden Inn Louisville East Louisville Hilton Garden Inn Louisville East Hotel Louisville ## Frequently asked questions ### Does Hilton Garden Inn Louisville East have a pool? ### How much does it cost to stay at Hilton Garden Inn Louisville East? ### Is Hilton Garden Inn Louisville East pet-friendly? ### How much is parking at Hilton Garden Inn Louisville East? ### What time is check-in at Hilton Garden Inn Louisville East? ### What time is check-out at Hilton Garden Inn Louisville East? ### Where is Hilton Garden Inn Louisville East located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hilton Garden Inn Louisville East Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 388 8 - Good 270 6 - Okay 88 4 - Poor 38 2 - Terrible 21 ## Reviews ### 10/10 Excellent #### Jonathan 31 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everyone is very nice and the facility is clean. Well worth the money to Upgrade to Hilton! ##### Jonathan Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Todd 2 Nov 2025 Liked: Cleanliness, staff & service, amenities Professional, courteous staff, beautiful lobby, and room was excellent. Very clean and abundant amenities. ##### Todd Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stephanie 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is among other hotels, on the outskirts of town. The free parking was a plus after being downtown. The room was clean and well organized. Loved the set up and design of the space—including built-in luggage rack and plugs in the nightstands. It was clean as well, and the staff friendly. ##### Stephanie Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tommy 14 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and the staff were very polite. ##### Tommy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Donna 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was very clean. The bed was a dream. ##### Donna Stayed 1 night in Sep 2025 ### 8/10 Good #### Melissa 26 May 2025 Liked: Cleanliness, property conditions & facilities Nice facility. Clean rooms. Courteous staff. ##### Melissa Stayed 1 night in May 2025 ### 10/10 Excellent #### kelsey 14 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, comfortable rooms at a decent price. Friendly staff. ##### kelsey Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jane 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love staying here and am a repeat customer at this location. The staff is awesome, place is clean, comfortable and safe. I'll stay here again at the endvofvthe month... ##### Jane Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pamela 11 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the services and amenities at this hotel were excellent. I would highly recommend this hotel in Louisville and I plan on staying there again soon. ##### Pamela Stayed 1 night in Jul 2024 ### 10/10 Excellent #### James E 3 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was extraordinary ##### James E Stayed 1 night in Jan 2025 ### 10/10 Excellent #### DAVID 5 Aug 2023 Liked: Staff & service, property conditions & facilities VERY CLEAN AND GOOD LOCATION ##### DAVID Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Brodie 27 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very comfortable hotel, supporting my needs for a workspace good wifi, options for a hospitable snack and drinks, and suitable breakfast options. ##### Brodie Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Kathryn 22 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great visit Very clean, quiet, convenient. We’re attending PGA at Valhalla. Perfect place for us! ##### Kathryn Stayed 2 nights in May 2024 ### 10/10 Excellent #### Verified traveller 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was very clean. The room was very spacious and had several, convenient features, such as a small stacked drawers near the clothes hanging area. I plan to return again when visiting in Louisville again. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Jeremy 30 Jun 2024 Liked: Cleanliness, staff & service, amenities The front desk help, Stephanie was amazing and so accommodating. We enjoyed the room, the pool, and just the accommodations!!! All was great!! ##### Jeremy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Miriam 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff. Very clean and quiet. ##### Miriam Stayed 1 night in Jun 2024 ### 8/10 Good #### Yoema 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff, clean and safe facility. Close to everything you n would need including Sams Club for gas (was walking distance if needed) or Walmart for last minutes items. Various eating establishments extremely close by. ##### Yoema Stayed 2 nights in Apr 2024 ### 8/10 Good #### Lori 23 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and quiet. Reception desk staff were not very friendly both at check in and check out. ##### Lori Stayed 1 night in Oct 2024 ### 8/10 Good #### Keith 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They charged for breakfast. It was there and no way to know you had to pay for it until they brought a bill. Nice staff clean hotel. The hotel next door allowed me to walk there for a free breakfast that looked better anyway. ##### Keith Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Cynthia 11 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shopping Check-in was quick and staff was very friendly & helpful. The only negative was the bed pillows. They went flat immediately. We know to bring our pillows on the next visit. ##### Cynthia Stayed 1 night in Dec 2023 ### 8/10 Good #### Anastasia 28 Apr 2024 Liked: Staff & service Disliked: Amenities The bed light was out. The Kleenex box was wet. The floor was wet and the fridge was not cold. However, great people service. Check-in was a breeze. ##### Anastasia Stayed 1 night in Apr 2024 ### 6/10 Okay #### Alvin 9 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice hotel but never again. My stay at this hotel was very restful and clean my only problem with it is the lady that was hosting the breakfast area tried to pull a fast one on me. So the manager when I checked in noticed that a complimentary breakfast was not included when I made my reservation online so he very graciously gave me two vouchers for free breakfast which was awesome of him. The next morning when I went to breakfast I was unaware that there was going to be a host that took your dishes after you were done eating with that said I did not have any cash on me so I approached this lady and explained to her that I do not carry cash on me and I am sorry for not leaving a tip. With kind of an attitude she said it's no big deal don't worry about it. The next day I check my bank statement and I was charged $39 for breakfast and when I called the hotel the young lady that I spoke to which was not the lady that was hosting the breakfast area told me that I chose to charge breakfast to my room and there was no vouchers present. So when I explained to her that I did not have cash on me to leave her a tip she then threw away my vouchers and charged my room for two full breakfasts ##### Alvin Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Haley 15 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fantastic experience loved our stay here, staff was incredibly friendly and welcoming, receptionists really set the tone with hotels stays and the ladies working reception were accommodating, incredibly welcoming and kind and set such a great atmosphere for our stay. restaurant selection around the hotel were wonderful and very close to the hotel with a steakhouse right beside it. during my stay hurricane helene’s remains hit louisville pretty hard, staff at the hotel cleaned up any water that might have been tracked in during the storm and although my personal plans were affected by said storm, staying at the hotel didn’t feel like i wasted my trip. upon check in the room was very clean and spacious. on the desk in the room there were bottles of water and there was a keurig in my room with coffee pods, sweetener, creamer and stirring sticks which is pretty on par with hotel coffee pots, but what was super unique for me is they had pods for tea and travel coffee cups with lids. i am not someone that likes coffee so having the option of tea in the morning was very thoughtful these may seem minor amenities but these are just small things that really improve a hotel stay the little details make a huge difference. i usually never stay at the same hotel twice when i come to louisville as i like seeing different areas but this may just be my forever go to when im in, excellent hotel and excellent service. ##### Haley Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Qader 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities “I had a great stay. The place was clean, comfortable, and very welcoming. The staff were friendly and made me feel at home. I would definitely stay here again ##### Qader Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Steven 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Have stay here twice with no issues and very nice and clean rooms ##### Steven Stayed 5 nights in Sep 2025 ---