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Reviews of Ikala Quito Hotel

3.5 out of 5
Ikala Quito Hotel
Tamayo N23-95 y Wilson, Quito, Pichincha

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 104 reviews" "
Rating 8 - Good. 26 out of 104 reviews" "
Rating 6 - Okay. 8 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 0 out of 104 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

michael

Stayed 3 nights in Apr 2024

10/10 Excellent

Boris

Stayed 2 nights in Jun 2023
Response from Ikala Quito Hotel on 2 Aug 2023
Dear Boris, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is unique and has lots of useful and quaint sitting areas to spend some time relating or chatting. The hotel restaurant is good with an open setting. It serves a variety of items in a buffet breakfast. Rooms are not fancy but comfortable. It's a bit of a hike to the old town but close to the Mariscal district with a range of restaurants and shops and a nearby supermarket.
Stayed 2 nights in Jun 2023
Response from Ikala Quito Hotel on 7 Jul 2023
Dear Christopher, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Chris, Winthrop

Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood, plenty of places to eat. Very good customer service.
Response from Ikala Quito Hotel on 19 Jun 2023
Dear Chris, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

Emma

Liked: Cleanliness, staff & service
All of the staff members were super friendly and helpful. The hotel is cute - I love all the personal touches and decorations. I didn’t realize that toilet paper can’t be flushed, so that was hard to get used to. The only negative here is the noise level. The doors and walls don’t keep noise out.
Stayed 5 nights in Jun 2023
Response from Ikala Quito Hotel on 7 Jun 2023
Dear Emma, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous! Why is it 3stars? Whoever decorated my room was either handicapped or had a friend or family member that struggles with being handicapped. I could write a book if y’all actually read it.
Stayed 1 night in May 2023
Response from Ikala Quito Hotel on 14 May 2023
Dear Tanya, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay.
Stayed 1 night in Apr 2023
Response from Ikala Quito Hotel on 11 May 2023
Dear Terence, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Maria, Dania Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous just like the pictures. The staff are pleasant and very courteous. The colonial still is very pretty. Housekeeping always make sure the room was clean and stocks with supplies. The restaurant waiters will spoiled us every time we arrived. I will stay there again.
Stayed 5 nights in Apr 2023
Response from Ikala Quito Hotel on 1 May 2023
Dear Maria, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little bit more basic than I expected. I stayed here last year and got a really nice room. This time the room had more of a hostel feel to it
Stayed 1 night in Apr 2023
Response from Ikala Quito Hotel on 3 May 2023
Dear guest, thank you very much for sharing your experience at the hotel with us, we are sorry that your stay was not entirely pleasant. We will review the points you tell us in order to improve and guarantee that the experience of our guests is the best. We wish you all the best

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay in La Floresta!
Ikala Quito Hotel was situated right in the heart of La Floresta. It is about a 15 minute cab ride from the historical center, however, if you want to be near great restaurants and a more hip and authentic part of town, this place is it! Our room was spacious, quiet, and clean. The best part of our stay was the wonderful breakfast every morning. We had a selection of different Ecuadorian foods, fruits, and juices. We even arranged a food tour that was in the area one evening. If you're looking for a great boutique hotel in the heart of bohemian La Floresta, this place is it!
Stayed 2 nights in Mar 2023
Response from Ikala Quito Hotel on 10 Mar 2023
Dear Kristen, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Monica

Stayed 1 night in Feb 2023
Response from Ikala Quito Hotel on 19 Mar 2023
Dear Kristen, Thank you for choosing us for your stay in Quito!We will be glad for your soon return Best regards Ikala Quito Hotel

8/10 Good

Jan-Marie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not much in walking distance.
Stayed 2 nights in Feb 2023
Response from Ikala Quito Hotel on 16 Feb 2023
Dear Jan-Marie, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Rawaa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice hotel. Our only concern was our first night we were very cold the room was very damp and freezing so we asked for a heater for the second night and we felt better.
Response from Ikala Quito Hotel on 26 Jan 2023
Dear guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean. Not terribly fancy, but comfortable. Ill come back next time in Quito
Stayed 1 night in Jan 2023
Response from Ikala Quito Hotel on 6 Jan 2023
Dear Mark, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

6/10 Okay

Tam

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room that I booked was okay but I could hear everything from the streets and it was so loud at night that I could not sleep. The room and bathroom were much smaller than anticipated. There was another side of the hotel that looked a lot fancier. I did not realized that they had two sides and the room pictures did not quite look like the one that I booked. The hotel staff are really super duper sweet and nice. They were very helpful with recommendations. The room that they put me in initially was on the outside facing the streets so you could definitely hear everything, the walls are very thin. They did not have anything else available. It got really bad with the noise that I had to change rooms really late at night when they finally had another room available, the noise from the neighbors blasting their music was more muffled but you’ll still hear all the cats honking their horns and zooming through the streets.
Stayed 2 nights in Nov 2022
Response from Ikala Quito Hotel on 3 Dec 2022
Dear guest, thank you very much for sharing with us your experience at the hotel, we are sorry that your stay was not entirely pleasant. We will review the points you tell us one by one in order to improve and guarantee that the experience of our guests is the best. We wish you all the best and that you can stay with us in the next opportunity.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quito Vacacation!
Front desk staff very helpful and friendly. Called a taxi and provided great insight for restaurants. Great location. Safe for a mom and daughter vacation.
Stayed 6 nights in Nov 2022
Response from Ikala Quito Hotel on 16 Nov 2022
Dear Amy, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

yi

Stayed 2 nights in Oct 2022
Response from Ikala Quito Hotel on 23 Oct 2022
Dear Yi, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

Irving

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

charles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk clerk Cynthia was very helpful and pleasant. She went above and beyond her duties.She always greeted us with a smile and helped us find good restaurants in the area. She called taxis for us and made sure the taxi drivers knew exactly where we were going since our Spanish is limited. We will highly recommend this hotel to any of our friends who are planning to visit Quito!!
Stayed 1 night in Jul 2022
Response from Ikala Quito Hotel on 21 Jul 2022
Dear Charles, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

6/10 Okay

Francisco

Liked: Cleanliness
Al llegar al hotel tuvimos una muy buena impresión pero al recibir la habitación notamos que las imagenes no son del todo reales comparadas a las de internet.La hab pequeña y ademas la puerta descuadrada por lo que se podia ver desde afuera .Si de por si la habitacion es pequeña no deberian tener puertas descuadradas ya que se escucha aún mas el ruido .El baño se lo ve antiguo y la ducha no tiene ningun tipo de repisa para poner un jabon o algo de uso personal al momento de bañarse.Nos quedamos una noche y al dia sgte mientras estabamos descansando llamaron para arreglar la puerta a pesar de que el check out era en dos horas lo que no tuvo sentido .Los chocolates en la hab muy bien y la jarra de agua.El desayuno es bueno y con variedad.Considero que el hotel tiene otras habitaciones que deben ser mucho mejores y por ende la.experiencia otra .En lo personal en esa habitación no volveria.El tv cable tenía problemas y el televisor estaba arriba de la puerta del baño. .
Stayed 1 night in Jun 2022
Response from Ikala Quito Hotel on 19 Jun 2022
Estimado huésped, muchas gracias por compartir con nosotros su experiencia en el hotel, lamentamos que su estadía no haya sido del todo agradable. Revisaremos uno a uno los puntos que nos comenta a fin de mejorar y garantizar que la experiencia de nuestros huéspedes sea la mejor. Le deseamos todo lo mejor y que en una próxima oportunidad pueda hospedarse con nosotros.

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staf, beautiful location
Stayed 7 nights in May 2022
Response from Ikala Quito Hotel on 9 Jun 2022
Dear Byron, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Susan

Stayed 1 night in May 2022
Response from Ikala Quito Hotel on 9 Oct 2022
Estimado Cliente! Muchas gracias por sus comentarios positivos. Esperamos que pueda visitarnos pronto. Todo lo mejor Ikala Quito Hotel Team

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities
I would highly recommend this hotel to anyone. Excellent team, breakfast and unique setting!
Stayed 2 nights in May 2022
Response from Ikala Quito Hotel on 12 Jun 2022
Dear Susan, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place to stay
For the price!! this place is excellent. I will return
Stayed 1 night in May 2022
Response from Ikala Quito Hotel on 12 Jun 2022
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Bob

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, helpful staff! Beautiful facility.
Stayed 2 nights in May 2022
Response from Ikala Quito Hotel on 10 Jun 2022
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Lee

Stayed 1 night in May 2022

10/10 Excellent

Annette, Malone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here. Helped arrange covid test, very clean, great breakfast. View from top viewing room is awesome!
Stayed 1 night in Apr 2022
Response from Ikala Quito Hotel on 26 Apr 2022
Dear Annette, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Annette, Malone

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Very accommodating. Views awesome from top.
Stayed 3 nights in Apr 2022
Response from Ikala Quito Hotel on 18 Apr 2022
Dear Annette, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are just too close together so you can hear EVERYTHING. super clean and very friendly staff were GREAT
Stayed 8 nights in Mar 2022
Response from Ikala Quito Hotel on 9 Apr 2022
Dear Chad, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Oswald A.

Liked: Property conditions & facilities, room comfort
Excepcional
Good hotel in a great location close to all, good English speaking staff, good housekeeping, clean room and beautiful new bathroom with great shower and good hot water and all the amenities, comfortable beds and delicious breakfast.
Stayed 2 nights in Apr 2022
Response from Ikala Quito Hotel on 9 Apr 2022
Dear Oswald, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

Mersal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Ikala Galapagos Hotel on 21 Jan 2022
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just looking for a home base while we explored Quito and the surrounding areas and the hotel met those needs perfectly. The staff was exceptional and the location was fantastic - very quite neighbourhood but extremely close to the cool parts of town.
Stayed 7 nights in Dec 2021
Response from Ikala Quito Hotel on 19 Dec 2021
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Libia, MEDFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Euralia, Jessica y Daniel fueron muy amables , serviciales y atentos . Muchas gracias Libia
Stayed 2 nights in Dec 2021
Response from Ikala Quito Hotel on 17 Dec 2021
Hotel Ikala Quito agradece su amable comentario, estamos felices que haya disfrutado junto a nosotros su estadía. Estaremos esperando su pronto regreso. Saludos cordiales

10/10 Excellent

Carl, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a few days in Quito walk to the center and nearby great restaurants, food is great and staff very nice and helpful
Stayed 3 nights in Dec 2021
Response from Ikala Quito Hotel on 14 Dec 2021
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

david

Travelled with group
Liked: Staff & service, property conditions & facilities
Looka nice
Stayed 1 night in Nov 2021
Response from Ikala Quito Hotel on 2 Dec 2021
Thank you!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel in a cool area
We had a great stay. The hotel was in a good area. The front desk arranged for a lab to come give us a Covid test at the hotel to re-enter the US.
Stayed 1 night in Nov 2021
Response from Ikala Quito Hotel on 15 Nov 2021
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

Dwayne

Liked: Staff & service, amenities, property conditions & facilities
Unique, immaculate, and beautiful. So sorry that I could only stay for three hours.
Stayed 1 night in Oct 2021
Response from Ikala Quito Hotel on 13 Oct 2021
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok
Stayed 2 nights in Sep 2021
Response from Ikala Galapagos Hotel on 1 Oct 2021
Dear guest Thank you for you commets.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Restaurant options limited
Stayed 2 nights in Jul 2021
Response from Ikala Quito Hotel on 3 Aug 2021
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Clean, well kept property. Very friendly and courteous staff. Unfortunately restaurant hours were very limited.
Stayed 1 night in Mar 2020
Response from Staff Ikala Hotel on 9 Mar 2020
Dear Guest, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality at reasonable price
Stayed 1 night in Feb 2020
Response from Bittel Timothy on 20 Feb 2020
Dear Bittel, we appreciate your valuable comment, we are very pleased that your stay with us has been rewarding and for your satisfaction we are continuously working to improve your experience and your stay meets all your expectations. We will be glad for your soon return Best regards Hotel Ikala Quito

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Staff Hotel Ikala on 18 Feb 2020
Hotel Ikala Quito agradece su amable comentario, estamos felices que haya disfrutado junto a nosotros su estadía. Estaremos esperando su pronto regreso. Saludos cordiales

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very friendly and helpful staff
Stayed 2 nights in Sep 2017
Response from The Ikala Quito Hotel Team on 5 Apr 2019
Dear Mark, Thank you very much for your positive comment. We are happy to know you enjoyed your stay and found the staff helpful and friendly. We hope to have you back soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice hotel. Would stay here again and highly recommend.
Stayed 2 nights in Sep 2017
Response from The Ikala Quito Hotel Team on 5 Apr 2019
Dear Mar, Thank you very much for your positive comments! We are happy to know you enjoyed our hotel and we highly hope you visit us again soon!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Lovely little hotel with large interestingly furnished rooms.
Response from The Ikala Quito Hotel Team on 5 Apr 2019
Dear Jeff, Thank you very much for the positive comments. We are happy to know that you enjoyed your stay at our very comfortable hotel and also thought our rooms well decorated. We would be happy to have you back amongst our distinguished guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great location
It was a great experience. Great food and room service.
Response from The Ikala Quito Hotel Team on 5 Apr 2019
Dear Guest, We are happy to know that you had a great experience at our hotel and specially found the food and room service great! We hope you visit us soon again.

10/10 Excellent

Linda, bellevue, wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Went on tour and booked extra day where we were meeting our tour. Very nice hotel/location. Would recommend
Response from The Ikala Quito Hotel Team on 5 Apr 2019
Dear Guest, We are beyond happy to know that you chose our hotel to stay during your visit to the city of Quito. We would love to have you visit us again soon!

10/10 Excellent

Chris, Kamloops, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the heart of tourist area.
We stayed for 5 days in the hotel and experienced a lovely visit in the heart of the very busy tourist area, La Mariscal. The hotel is surrounded by restaurants, cafes, bars, and clubs. Despite this the hotel is a quiet oasis in the midst of round-the-clock activity.
Response from The Ikala Quito Hotel Team on 5 Apr 2019
Dear Chris, We are beyond happy to know that not only did you enjoy your overall stay at our hotel but also found the staff friendly, the wifi excellent, your room quiet, and the location good. We will make sure to check on the the water pressure and toilet flushing issues you faced during your stay and hope you visit us again soon!

10/10 Excellent

Brian & Frank, San Francisco Bay Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely first class in every way.
The entire hotel is fresh, new, very tastefully decorated, very roomy, quiet and comfortable. In a quiet neighborhood, but just a short walk to great restaurants and nightlife. This was possibly the nicest hotel we have ever stayed in. We were greeted warmly at check-in, the hotel manager was very helpful and courteous, the facilities were beautiful and in excellent condition, and the breakfast was exceptionally good.
Response from The Ikala Quito Hotel on 5 Apr 2019
Dear Brian and Frank, We are beyond happy to know that you enjoyed your stay with us especially our kind and helpful staff who will always be happy to attend you but also enjoyed our unique decoration, quiet and comfortables rooms and our central location. We hope you visit us again when you are in Quito.