Koyilandy Holidays from £580

We did not have an amazing experience at Tamara Coorg. We initially felt that the front staff were extremely disengaging, slightly defensive on some of the feedback we were providing them. 1)food was deplorable. We come from a place of having been to other 5 or 7 star places in India and globally. 2) bathroom cleanliness, stains not up to par with 5 star standards. Our customer service point of contact Raziq made it better with constant engagement and trying to fix everything for us. 3) food quality, taste, cooking, variety everything can be improved by a lot. Out strong feedback would be visiting other places such as ITC, Taj and Evolve to learn from the experts. Their only saving grace comes from amazing human beings such as Raziq, Gowshik who had a listening ear to our concerns. They seemed very genuine and wanted to take it up with management to make sure they make the changes for future guests.

The staff,right from the welcoming team ( who are so careless in even the welcome drink service), right up to kitchen, are all extremely pleasant , smart, but unfortunately, very badly trained. They are in a constant state of confusion whenever any instruction is put to them, hence delay in everything. The food menu is so totally ethnic that the Western guests with us had hardly any choice of food. We finally had to take them out of your hotel to eat. A good property, but if you don’t improve your training team, it’ll be just a mediocre hotel. We were a group of ten on a holiday, but will need to think twice before we return here.

Great place. Amazing staff!

Our stay at The Taj Hotel in Wayanad was nothing short of magical. Nestled in the heart of Wayanad’s lush green hills, the hotel offers an unparalleled sense of tranquility. The serene surroundings, with their breathtaking views and peaceful ambiance, made it the perfect escape from the chaos of daily life. The food was an absolute highlight of our visit. From sumptuous local delicacies to international cuisine, every meal was a feast for the senses. The chefs clearly put their heart and soul into crafting dishes that delighted both the palate and the soul. Another standout experience was the Ayurvedic massage at the spa, which was so relaxing and rejuvenating. The therapist was skilled, creating an ambiance of complete serenity. It was the perfect way to unwind and immerse myself in the wellness traditions of Kerala. What truly set our experience apart, however, was the exceptional service. The staff at The Taj Hotel were warm, professional, and genuinely committed to ensuring we had the best possible stay. A special mention must go to Sreejith, who took care of us from day one until our departure. His attention to detail, thoughtful gestures, and dedication to making our stay unforgettable were truly commendable. If you’re looking for a luxurious retreat in a tranquil setting with exceptional food, outstanding service, and world-class spa treatments, The Taj Hotel in Wayanad is the perfect choice. We can’t wait to return!