Title: Hotel O Puente Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=10531&destination=San+Juan+del+R%C3%ADo%2C+Quer%C3%A9taro%2C+Mexico&selected=48991174&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel O Puente A peaceful retreat where travelers can relax among greenery, enjoy continental breakfasts, and sip refreshing cocktails away from the everyday bustle ## Photo gallery for Hotel O Puente ![Property entrance - Hotel O Puente (San Juan del Río)](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/228f079e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Hotel O Puente (San Juan del Río)](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/dd1264e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel O Puente (San Juan del Río)](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/9c8f1ac4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers - Hotel O Puente (San Juan del Río)](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/w4160h2190x0y0-698101f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel O Puente (San Juan del Río)](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/c6c11762.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel O Puente offers a serene atmosphere with a garden setting. Enjoy a flavorful continental breakfast and free WiFi. Guests can cool off in the outdoor pool or lounge on sun loungers for a restful escape. ## Reviews 7.2 Good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Bar £31 includes taxes & fees 19 Apr - 20 Apr ## Room options ### Check availability for these dates Tonight [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Double Room, 2 Double Beds ![Double Room, 2 Double Beds | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/7559e0ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds 7.6 Good 5 reviews - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Single Room, 1 Double Bed ![Single Room, 1 Double Bed | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/57726a9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Double Bed - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/93ccec86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Triple Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/fa0e243c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room 8.0 Very good 1 review - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Family Quadruple Room ![Family Quadruple Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/6ef183cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 539 reviews £82 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Queretaro-Hotels-Holiday-Inn-Queretaro-Zona-Krystal.h6842502.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=2870f413-52d9-4e35-ac7e-0394195f4628&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-O-Puente.h48991174.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-O-Puente.h48991174.Hotel-Information) ## About the area San Juan del Río is home to Hotel O Puente. Church of Santa Maria and Tequisquiapan Opal Mine are local landmarks, and some of the area's attractions include El Oasis Water Park and Termas del Rey Water Park. Looking to enjoy an event or a game while in town? See what's going on at Los Conspiradores Baseball Stadium, or consider a night out at Alma de Agua Events. [Visit our San Juan del Río travel guide](https://www.expedia.co.uk/San-Juan-Del-Rio.dx10531) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.38386%2C-100.00639&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=o10LxFWqvCORWi-Qw4FzG-jtGAA=) Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807 ### What's nearby - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 56 min drive \- 41.0 miles - TecMilenio University San Juan del Rio Campus 14 min walk \- 0.8 miles - Senor del Sacro Monte Temple 17 min walk \- 0.9 miles - Fundadores Square 17 min walk \- 0.9 miles - Nuestra Senora de Guadalupe Church 17 min walk \- 0.9 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 47 min drive ### Restaurants - Starbucks 8 min walk - KFC 14 min walk - El Corral De La Vaca 8 min walk - Lumiere 5 min walk - Tacos Bip Bip 10 min walk ## About this property ### Hotel O Puente Hotel remodelled in 2022 Take advantage of free continental breakfast, a free daily manager's reception and a coffee shop/cafe at Hotel O Puente. Free in-room WiFi is available to all guests, along with a garden and a bar. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - A 24-hour front desk and smoke-free property Room features All guestrooms at Hotel O Puente offer comforts such as free WiFi and free bottled water. Other amenities include: - Bathrooms with showers and shampoo - Flat-screen TVs with cable channels ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/37000000/36490000/36485700/36485673/90adcfc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Express San Juan Del Río San Juan del Río - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 690 reviews £51 includes taxes & fees 27 Mar - 28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=36485673&PinnedHotelID=36485673&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/50000000/49190000/49183500/49183429/585e368b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Juan Park San Juan del Río - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 544 reviews £43 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=49183429&PinnedHotelID=49183429&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/125000000/124020000/124015000/124014902/09510322.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel portal de reyes Centro Histórico - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Onsite parking options include a garage ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 1 building - 1 floor - Mosquito nets - Renovated entire property - February 2022 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel O Puente Hotel Hotel O Puente San Juan del Río Hotel O Puente Hotel San Juan del Río ## Frequently asked questions ### Does Hotel O Puente have a pool? ### How much does it cost to stay at Hotel O Puente? ### Is Hotel O Puente pet-friendly? ### How much is parking at Hotel O Puente? ### What time is check-in at Hotel O Puente? ### What time is check-out at Hotel O Puente? ### Where is Hotel O Puente located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel O Puente Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.2 Amenities ### 7.6 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 42 8 - Good 37 6 - Okay 21 4 - Poor 19 2 - Terrible 12 ## Reviews Verified ### 8/10 Good #### Karl 23 Dec 2025 Liked: Cleanliness Room was as clean, and staff was friendly. In the early morning, the water to the bathroom sink began to leak. The floor in the bathroom was lower than the remainder of the unit. There was about one centimetre of water on the floor. We quickly lifted everything from the floor and left. There was no compensation for the morning inconvenience. ##### Karl Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### David 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything withing normal ##### David Stayed 3 nights in Feb 2025 Verified ### 2/10 Terrible #### Ernesto 3 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The room requires an update old furniture and neglected. No towels or hot water available in the room. ##### Ernesto Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Adán 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities g ##### Adán Stayed 1 night in Apr 2025 Verified ### 4/10 Poor #### José Antonio 27 Jan 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Rooms are not in good condition. ##### José Antonio Stayed 1 night in Jan 2024 Verified ### 2/10 Terrible #### Luis 13 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities A lot of noise, dirty room, horrible experience. ##### Luis Verified ### 2/10 Terrible #### Eva 5 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel. ##### Eva Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### JOSE LUIS 6 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente servicio ##### JOSE LUIS Stayed 3 nights in Jan 2026 Verified ### 8/10 Good #### Carlos Adrian 4 Feb 2026 Liked: Cleanliness, property conditions & facilities Buena atención, habitación con lo indispensable. Precio bastante accesible ##### Carlos Adrian Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### JOSE LUIS 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente servicio ##### JOSE LUIS Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Alberto 21 Dec 2025 Liked: Cleanliness, staff & service Un hotel ya con tiempo, en general bueno, buen servicio, y limpio, aunque le falta mantenimiento y suena un compresor por la noche y la madrugada ##### Alberto Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### IVAN 7 Nov 2025 Liked: Cleanliness, amenities Todo ok ##### IVAN Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Hugo 30 Oct 2025 Liked: Cleanliness, staff & service, amenities Excelente opción para cuando manejas mucho tiempo y llegar a descansar a un hotel limpio y que si descansas ##### Hugo Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### JOSE ALFREDO 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities sin comentarios ##### JOSE ALFREDO Stayed 2 nights in Jun 2025 Verified ### 6/10 Okay #### Soluciones y abastecimientos industriales y mineras 21 Sept 2025 Liked: Staff & service Disliked: Property conditions & facilities Buena ubicación pero las instalaciones y los inmuebles son viejos ##### Soluciones y abastecimientos industriales y mineras Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### Juan 31 Aug 2025 El costo de la noche en habitación para una persona no vale lo que cobraron, 1100 pesos mexicanos. La habitación en la que estuve solo una pequeña barra de jabón para manos y baño. La TV sin funcionamiento. Con poca higiene. La expedición de mis facturas por hospedaje y servicio del restaurante quedaron de enviármelas el mismo día en la tarde y aún no me llegan. El desayuno incluido en el precio de la habitación consistió en un café, dos bolillos con mantequilla y dos pedacitos pequeños de melón y dos pedacitos pequeños de sandía. ##### Juan Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### AMALIO ALONSO 29 Aug 2025 Liked: Cleanliness, staff & service Disliked: Amenities desayuno 6.30 am , el continental es escaso, falta un jacussi, estacionamiento muy pequeño ##### AMALIO ALONSO Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### JOSE ALFREDO 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente ubicación en el centro de San Juan del Río ##### JOSE ALFREDO Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Pablo Emiliano 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo correcto ##### Pablo Emiliano Stayed 2 nights in Jul 2025 Verified ### 8/10 Good #### Jazmín 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomendado el lugar para descansar ##### Jazmín Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Jorge armando 26 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nunca me salio agua caliente en regadera ##### Jorge armando Stayed 2 nights in Jun 2025 Verified ### 4/10 Poor #### Hugo 22 May 2025 Liked: Staff & service La alberca no se puede utilizar pues está muy sucia y muy malo el internet ##### Hugo Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Edgar 5 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Experiencia terrible, el hotel no cuenta con aire acondicionado o ventiladores, los mosquiteros de las habitaciones están rotos, así que no pudimos descansar por la cantidad de moscos, el personal muy grosero y el desayuno incluido lo sirven hasta las 8 am... Pésima experiencia no lo recomiendo para nada ##### Edgar Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### Liz 3 May 2025 Comodo para descansar ##### Liz Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### Eduardo 29 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pesima experiencis Hotel con fotos bonitas para mostrar por Internet. La realidad que experimentamos fue: Intaalaciones en malas condiciones, cama incomoda y vieja, no hay toallas, te ponen 2 sobrecitos de shampoo, habitacion sucia, lavabo viejo y la llave del agua a punto de romperse de oxidada, jardines descuidados, alberca sucia, y la atencion de su personal con muy mala actitud. ##### Eduardo Stayed 4 nights in Apr 2025 ---