Title: Hotel Brök San Juan del Río Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=10531&destination=San+Juan+del+R%C3%ADo%2C+Quer%C3%A9taro%2C+Mexico&selected=74095599&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Brök San Juan del Río Relax with every step from our garden oasis to our rejuvenating spa tub. ## Photo gallery for Hotel Brök San Juan del Río ![Indoor pool - Hotel Brök San Juan del Río (San Juan del Río)](https://images.trvl-media.com/lodging/75000000/74100000/74095600/74095599/ae513ab2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi - Hotel Brök San Juan del Río (San Juan del Río)](https://images.trvl-media.com/lodging/75000000/74100000/74095600/74095599/221c69d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Brök San Juan del Río (San Juan del Río)](https://images.trvl-media.com/lodging/75000000/74100000/74095600/74095599/43902f28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV - Hotel Brök San Juan del Río (San Juan del Río)](https://images.trvl-media.com/lodging/75000000/74100000/74095600/74095599/01a78a28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast for a fee - Hotel Brök San Juan del Río (San Juan del Río)](https://images.trvl-media.com/lodging/75000000/74100000/74095600/74095599/ac7bcb47.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Welcome to Hotel Brök San Juan del Río, where relaxation meets indulgence. Unwind in the spa tub or take a dip in the indoor pool, and enjoy delicious meals at the on-site restaurant. With free self parking, luggage storage, and a 24-hour front desk available. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £66 includes taxes & fees 27 Apr - 28 Apr ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/75000000/74100000/74095600/74095599/221c69d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 3 reviews - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![Standard Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/75000000/74100000/74095600/74095599/b71963c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Hot springs](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40600000/40594000/40593961/3ad7d1d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### FUJITAYA Querétaro Juriquilla - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 2,239 reviews £71 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Queretaro-Hotels-Roygent-Parks-Queretaro.h40593961.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=9c1d8c48-12aa-4c83-8924-eaf063fff759&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42100/42086/a46ef268_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana Hacienda Galindo Resort & Spa San Juan del Río - 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Hot tub - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 554 reviews £83 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Queretaro-Hotels-Holiday-Inn-Express-Queretaro.h5400913.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=9c1d8c48-12aa-4c83-8924-eaf063fff759&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Brok-San-Juan-Del-Rio.h74095599.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Brok-San-Juan-Del-Rio.h74095599.Hotel-Information) ## About the area San Juan del Río is home to Hotel Brök San Juan del Río. Church of Santa Maria and Tequisquiapan Opal Mine are local landmarks, and some of the area's activities can be experienced at Cavas Freixenet and San Gil Golf Club. El Oasis Water Park and Termas del Rey Water Park are also worth visiting. [Visit our San Juan del Río travel guide](https://www.expedia.co.uk/San-Juan-Del-Rio.dx10531) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.38482%2C-100.01359&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aZE8id3OmzTFdDC4fIA01PGNDyk=) 172 Panamericana a Querétaro La Venta, San Juan del Río, QUE, 76800 ### What's nearby - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 55 min drive \- 40.5 miles - TecMilenio University San Juan del Rio Campus 17 min walk \- 0.9 miles - Fundadores Square 2 min drive \- 1.5 miles - Nuestra Senora de Guadalupe Church 2 min drive \- 1.5 miles - Senor del Sacro Monte Temple 3 min drive \- 1.5 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 45 min drive ### Restaurants - Starbucks 5 min walk - KFC 4 min walk - El Corral De La Vaca 3 min walk - Lumiere 14 min walk - Tacos Bip Bip 18 min walk ## About this property ### Hotel Brök San Juan del Río Property highlights A garden, a bar and a 24-hour gym are just a few of the amenities provided at Hotel Brök San Juan del Río. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool and a children's pool - Free self-parking - Full breakfast (surcharge), a banquet hall and a 24-hour front desk - A vending machine and luggage storage Room features All guest rooms at Hotel Brök San Juan del Río boast perks, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi. Other amenities include: - Baths or showers, free toiletries and hairdryers - Heating, daily housekeeping and desks ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/37000000/36490000/36485700/36485673/90adcfc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Express San Juan Del Río San Juan del Río - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 690 reviews £50 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=36485673&PinnedHotelID=36485673&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/50000000/49190000/49183500/49183429/585e368b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Juan Park San Juan del Río - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 544 reviews £43 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=49183429&PinnedHotelID=49183429&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/39000000/38100000/38097100/38097039/6633aa9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Express San Juan del Río San Juan del Río - 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Parking included - Free Wi-Fi 9.0 Wonderful 126 reviews £101 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=7835748&PinnedHotelID=7835748&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=74095599&PinnedHotelID=74095599&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=74095599,36485673,49183429,38097039,983036) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily full breakfast available 7:30 AM to noon for a fee: MXN 100 to 300 per person - A bar/lounge - A restaurant ### Things to do - 24-hour gym - Children's pool - Hot tub - Indoor pool ### Family friendly - Children's pool - Indoor pool ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Outdoors - Garden ### Accessibility - No lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer ### Entertainment - Flat-screen TV ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 350 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 100 to 300 per person - Pet fee: MXN 350 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 10:00 PM ### Property is also known as Brok Juan Del Rio Juan Del Rio Hotel Brök San Juan del Río Hotel Hotel Brök San Juan del Río San Juan del Río Hotel Brök San Juan del Río Hotel San Juan del Río ## Frequently asked questions ### Does Hotel Brök San Juan del Río have a pool? ### How much does it cost to stay at Hotel Brök San Juan del Río? ### Is Hotel Brök San Juan del Río pet-friendly? ### How much is parking at Hotel Brök San Juan del Río? ### What time is check-in at Hotel Brök San Juan del Río? ### What time is check-out at Hotel Brök San Juan del Río? ### Where is Hotel Brök San Juan del Río located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Brök San Juan del Río Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Amenities ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 57 8 - Good 32 6 - Okay 16 4 - Poor 4 2 - Terrible 4 ## Reviews Verified ### 8/10 Good #### Hector 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This a great stay as it's conveniently located off the Highway very close by car to Liverpool, the Hotel seems quite new and it was very clean. The pool works with Solar Heaters so in January water was cold. Very clean. Something to improve is the system to regulate Hot and Cold water, it's difficult to get it stable on the right temperature going from pretty hot to cold. Other than this, it's a pretty good option, I would come back. ##### Hector Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Hector 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was wonderful. They gym is nice. Rooms are great and the beds are super comfy. ##### Hector Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### William 10 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property is clean and we enjoyed our stay. Katie at the front desk and Guillermo in the restaurant were excellent. ##### William Stayed 1 night in May 2024 Verified ### 4/10 Poor #### Christopher 2 Jul 2025 Liked: Property conditions & facilities Disliked: Staff & service, amenities The hotel was fine. It’s newer and well kept. The area around the hotel is desolate. A 20 minute walk brings you go the mall but there’s nothing close to the hotel. Not even a convenience store. The restaurant is fine for an overpriced hotel restaurant but this is a locally owned Mexican hotel. I expected more from the food. I have a house in Mexico, my husband is Mexican. I know the food. This was typical overpriced hotel food in any country. But I will say all oh the staff who worked in the restaurant where excellent. The hotel staff where also excellent. Tbe service from management sucked. -5 stars. So 1 star because the staff was 6 stars. Why was management terrible? I booked with an option to change my reservation with 24 hours notice. I gave 72 hours notice I needed to change to checkout 1 day early. The desk clerk said no I can’t because o booked through an online agency. I called the agency and they called the hotel. I heard the desk agent answer the phone when they called and I heard her hang up. I heard them call 4 more times with no answer. They finally came back to me and explained and I told them I was able to hear it all. They then emailed the manager for a resolution because I was entitled to a refund for the day I needed to cancel. TBD manager also ignored them and they said they would remove this hotel from their site. But I want to warn everyone else. Do not book here if you might need to change a reservation. ##### Christopher Stayed 18 nights in May 2025 Verified ### 4/10 Poor #### Alberto 25 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities While the room itself was acceptable, it lacked basic amenities such as an iron. My primary disappointment was with the jacuzzi, which features prominently in the hotel’s main promotional photo. Unfortunately, the water was ice cold during my stay. When I asked the staff if it could be heated, I was told this wasn’t possible due to lack of sunlight—an explanation that seemed questionable for what should be a controllable amenity. ##### Alberto Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### erika 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atencion ##### erika Stayed 2 nights in Apr 2025 Verified ### 6/10 Okay #### Thomas 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The hot water didn’t work in the shower after 1 minute, then freezing cold. The spa wasn’t heated (as advertised on Expedia), otherwise a good simplified hotel room. ##### Thomas Stayed 1 night in Dec 2024 Verified ### 6/10 Okay #### Tania 22 Mar 2026 Liked: Cleanliness, staff & service Disliked: Amenities El diseño es muy bonito estilo industrial, sin embargo las habitaciones parecen búnker sin ventanas, la alberca esta parcialmente techada y fría y el gimnasio no es como aparece en la página, le falta mantenimiento, de las máquinas solo funciona la corredora ##### Tania Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### RUIZ HERNANDEZ MARCO 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sí ##### RUIZ HERNANDEZ MARCO Stayed 1 night in Mar 2026 Verified ### 6/10 Okay #### CARLOS 17 Feb 2026 Limpieza y equipo de baño ##### CARLOS Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Valeria 7 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación está muy cómoda y el personal es muy atento, solo que se escucha mucho el ruido de las áreas comunes y el pasillo principal en las habitaciones. ##### Valeria Stayed 1 night in Feb 2026 Verified ### 6/10 Okay #### Juan Luis 25 Jan 2026 Liked: Property conditions & facilities Disliked: Amenities La experiencia fue regular, ya que en el baño de la habitación no funcionaba correctamente el lavado, ya que se atasca el agua, y el excusado estaba tapado, también se escucha mucho ruido del exterior el cual lo perlite el mejor descanso. La regadera estaba sucia, tenia cabellos colgando. Al momento de estar empacando para salir salió un insecto tipo cucaracha. Tampoco hay teléfono dentro de la habitación para comunicarse al lobby. ##### Juan Luis Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Hotivia 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Se enfria muy pronto la regadera. ##### Hotivia Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### LUIS HUMBERTO 17 Dec 2025 Liked: Cleanliness, staff & service, amenities Todo ok ##### LUIS HUMBERTO Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Miguel 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo impecable. Y la atención muy amable. ##### Miguel Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Fernando 7 Nov 2025 Liked: Cleanliness, staff & service, amenities Tener agua caliente en la regadera ##### Fernando Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Gerardo 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Limpieza ##### Gerardo Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Miguel 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nuevo y mobiliario adecuado ##### Miguel Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### Claudia 14 Oct 2025 Liked: Cleanliness, staff & service Regadera tarda en calentarse y jacuzzi frío pero conveniente a pie de carretera y muy bien ubicado ##### Claudia Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Estefania 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Esta muy bonito el hotel y la habitacion cómoda ##### Estefania Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Sergio 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien ##### Sergio Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Andrea 1 Sept 2025 Liked: Amenities, property conditions & facilities Ubicación ##### Andrea Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### ALONDRA 23 Aug 2025 La alberca esta muy fria y no ponen nada de amenidades y me toco una habitaciones pegada al lobby y mucho ruido ##### ALONDRA Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Guadalupe 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Personal excelente ! Si buscan un Hotel no caro pero cómodo y limpio, y el personal excelente !!! Y más la Srita Heidi! ##### Guadalupe Stayed 2 nights in Jul 2025 Verified ### 6/10 Okay #### Alan 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Habitación sin ventilación. No hay ventanas, ni en la habitación ni en el baño. Tuve que dejar la puerta de la habitación abierta para ventilar un poco. Fuera de eso, estaba limpio en general. Fue conveniente para una noche. ##### Alan Stayed 1 night in Jul 2025 ---