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Excellence Express San Juan del Río

3.0 star property
Hotel in San Juan del Río with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Excellence Express San Juan del Río

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Garden
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Meeting facility
Excellence Express San Juan del Río offers a continental breakfast each morning and in-room WiFi to keep guests connected. Relax in the indoor pool after a busy day or use the 24-hour gym. The front desk is staffed around the clock for any assistance needed.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sept 13 - Sept 14
Check availability for tonight Sept 13 - Sept 14

Tomorrow

Sept 14 - Sept 15
Check availability for tomorrow Sept 14 - Sept 15
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Room Standard

  • 505 sq ft
  • Sleeps 2

Double Room Standard

  • 355 sq ft
  • Sleeps 4

Handicapped Room

  • 355 sq ft
  • Sleeps 4

Room Standard

  • 355 sq ft
  • Sleeps 2

Double Room

  • 301 sq ft
  • Sleeps 4

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About the area

Map
Ave Paseo Central 23 Fracc. Industrial, Valle de Oro, San Juan del Río, San Juan del Río, QUE, 76803

What's nearby

  • Nuestra Senora de Guadalupe Church - 5 min drive - 1.9 miles
  • Senor del Sacro Monte Temple - 5 min drive - 2.2 miles
  • TecMilenio University San Juan del Rio Campus - 5 min drive - 2.2 miles
  • Cavas Freixenet - 9 min drive - 4.5 miles
  • San Gil Golf Club - 15 min drive - 9.6 miles

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 55 min drive

Restaurants

  • ‪Vips - ‬3 min drive
  • ‪Sushi Zú - ‬3 min drive
  • ‪Tangolunda - ‬3 min drive
  • ‪Little Caesar’s Pizza - ‬7 min walk
  • ‪El quijote - ‬2 min drive

About this property

Excellence Express San Juan del Río

Property highlights
Take advantage of free continental breakfast, a 24-hour gym and a business centre at Excellence Express San Juan del Río. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • An electric car charging station, express check-out and a front desk safe
  • Luggage storage, 5 meeting rooms and a 24-hour front desk
Room features
All 106 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, heating and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (6,491 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Excellence Express Juan Juan
Excellence Express San Juan del Río Hotel
Excellence Express San Juan del Río San Juan del Río
Excellence Express San Juan del Río Hotel San Juan del Río

Frequently asked questions

Does Excellence Express San Juan del Río have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

Is Excellence Express San Juan del Río pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Excellence Express San Juan del Río?

Self-parking is free at this property.

What time is check-in at Excellence Express San Juan del Río?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Excellence Express San Juan del Río?

Checkout is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Excellence Express San Juan del Río located?

Situated in San Juan del Río, this hotel is within 3 miles (5 km) of Nuestra Senora de Guadalupe Church, Fundadores Square and Senor del Sacro Monte Temple. TecMilenio University San Juan del Rio Campus is 2.6 mi (4.1 km) away.

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Excellence Express San Juan del Río Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 281 reviews
Rating 8 - Good. 74 out of 281 reviews
Rating 6 - Okay. 20 out of 281 reviews
Rating 4 - Poor. 8 out of 281 reviews
Rating 2 - Terrible. 6 out of 281 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jun 2025

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
misma calidad que cuando era de la cadena IHG
Stayed 1 night in Mar 2025

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall
Stayed 1 night in Jul 2023

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 4 nights in Apr 2025

8/10 Good

Muller

It's ok
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Aug 2023

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort

Some BOOM noises

Hard to get sleep because just beside industrial park
Stayed 3 nights in Jan 2024

6/10 Okay

Mariel

Liked: Staff & service
The carpet looks old. We found a little metal on the carpet. It's dangerous if you are bare foot. The only thing that a like is the breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

CAROLINA

Disliked: Staff & service, property conditions & facilities
The hotel was very clean. Our room was extremely HOT!!!! We called several times to notify them. On our last day, ONE fan was provided.
Stayed 6 nights in Nov 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención, poca luz en las habitaciones
Stayed 1 night in Aug 2024

6/10 Okay

Nothanael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
New hotel. Checking rooms occupancy means having people knocking at your door if you are check in and out. Not comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

DORA SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities
La atención y el servicio del personal
Stayed 1 night in Sep 2025

8/10 Good

JULIO

Liked: Cleanliness, staff & service
La habitación Necesita mantenimiento. La puerta del baño muestra oxidación al igual que las lámparas de la Habitación. El desayuno es bastante malo y se acaban los alimentos mucho antes de la hora
Stayed 1 night in Aug 2025

10/10 Excellent

e L e N a

Liked: Cleanliness, staff & service, amenities
No tenían aire los cuartos y creo que eso es fundamental
Stayed 1 night in Aug 2025

10/10 Excellent

PAOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable! Lugar súper limpio, buen estacionamiento
Stayed 1 night in Aug 2025

8/10 Good

Hernal Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien a pesar de los años. Me volvería a quedar
Stayed 1 night in Aug 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación e instalaciones limpias
Stayed 1 night in Jul 2025

10/10 Excellent

Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante comodo. Nos tocó una noche lluviosa y fría. Pero dormimos muy cómodos y confortables.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuestra estadía estuvo increible, las personas del hotel muy amables, la limpieza excelente, las instalaciones muy bonitas y el desayuno muy sabroso, así que recomendamos mucho el hotel, volveriamos a hospedarnos
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy atento y servicial, cuartos limpios y ordenados. Hubo una discrepancia en la reservación ya que en sistema se mostraba diferente a lo que reservé pero lo solucionaron de inmediato. En la zona de camas, quizãs más que lámparas de piso o escritorio sería mejor iluminación de techo.
Stayed 1 night in May 2025

10/10 Excellent

Adán

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiar

Buena opción para descansar, accesible para llegar en auto con lugares para comer cerca y un buen servicio. Las habitaciones son amplias y limpias. Cuenta con aire acondicionado. Las alfombras algo deterioradas y en ocasiones se bloqueaba el aire pero el personal solucionó todo rápidamente.
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general es un gran servicio, lo.unico qué debieran modificar en los baños de la habitación es meter cancel en vez de cortina de baño y mejorar la amplitud de los canales de cable.
Stayed 2 nights in Apr 2025

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025