Ratings based on 160 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveller
Staff Went the Extra Mile
Posted 10-Aug-2016
Pros: Proximity to the national park and the fruity welcome drink
We began our stay by being diverted into a king room when our family of four had reserved two queens. The hotel staff went out of their way to make our stay more enjoyable and - without prodding from us - relocated us into a full suite the next night (a big surprise and huge treat). The suite was beautiful but the staff's commitment to our happiness was the biggest impact for me. Thank you to Francisco at the front desk for going out of the way to brighten our vacation - we are very grateful!
Comment from Hotel Management
12-Sep-2016 by Jason Rivas, Hotel Management
Dear guest,
Thank you for choosing Hotel San Bada Resort & Spa for your holidays.
What a nice feeling when we know that our guests had an amazing experience with our services and facilities.
Thanks for highlighting the friendliness of our staff, specially those you mentioned. Your comment has been shared with them.
Our entire team will be pleased to welcome you back soon.
Best regards,
Jason Rivas
by A verified traveller from Mexico
Excelente hotel en la entrada de la reserva Manuel
Posted 08-Aug-2016
Pros: La alberca
La ubicacion
Las recamaras
Cons: El wifi no llega a todos los cuartos.
Location: Esta en la entrada de la reserva ecologica manuel antonio.
Excelente hotel. Su ubicacion es excelente esta en la entrada de la reserva natural manuel antonio. Caminando se encuentra cerca una playa, 2 tiendas, un par de bares y restaurantes.
La alberca es excepcional.
Comment from Hotel Management
12-Sep-2016 by Jason Rivas, Hotel Management
Estimado Gabriel,
Muchas gracias por alojarse con nosotros en Hotel San Bada Resort & Spa.
Estamos muy contentos de que les haya gustado, nuestro personal siempre esta atento a superar las expectativas de todos nuestros huéspedes.
!Esperamos que pueda visitarnos nuevamente!
Cordialmente,
by A verified traveller
The hotel was fine but had a few issues
Posted 05-Aug-2016The hotel was fine with no major issues. I normally do not do reviews but this is more of a warning! They ran out of beach towels every day and I had a few minor plumbing issues. The plumbing was repaired the next day. My main concern is the Public beach nearby. The nearby vendors recklessly operate their business with very little regard to public safety. My son was seriously injured by the Parasailing vendors. There is no designated area for them to operate so all beach goers are in danger. Their was a rope under the water which is not visible, so when the boat 200 yards out in bay takes off the rope comes out of nowhere. My son received severe rope burns on his back. He also received burns on his knee and foot. Aside from my sons pain, the worst part was the vendor’s attitude when i brought it to their attention. I literally had to ask for an apology. The local lady from beach who rented the beach chairs said it happened all the time. The hotel acted somewhat concerned but said there was nothing they can do about it because it was public beach. It was the same parasailing vendor that is in some of their promotional photos.
Comment from Hotel Management
12-Sep-2016 by Jason Rivas, Hotel Management
Dear guest!
On behalf of the entire Staff of Hotel San Bada Resort & Spa we thank you for choosing us for your vacations.
I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
We sorry about your son, but as you may know, they are a third company and we have no control on their operation. The day it happened we bought an ointment for your son, but when it got here, you have left the hotel already.
by A verified traveller from Atlanta
Excellent hotel in Manual Antonio
Posted 05-Aug-2016Excellent hotel right at the entrance of Manual Antonio national park. Beach is also just few steps away. Rooms were large and modern looking. Views to see are restricted from rooms due to vegetation but from 6th floor , you can have great views. Great breakfast. Will definitely recommend.
Comment from Hotel Management
12-Sep-2016 by Jason Rivas, Hotel Management
Dear guest,
We are very happy to know that you had such a nice stay in our beautiful property. In San Bada it is our main goal to make our guests have an unforgettable and enjoyable holidays.
We remain at your disposal in case you need assistance with the next booking.
by A verified traveller
Hotel San bada
Posted 05-Aug-2016Upon arrival at the hotel everyone was very nice. They told us about their facilities and showed us around while going to our room. In the evening they even called to see how our stay was going. It was a great location If your main goal is to be near mAnuel Antonio park, it is literally next door. We also booked transportation with them to go back to the airport and had a very knowledgable and friendly driver (Mauricio). I would recommend this hotel to Anyone wanting to stay by Manuel Antonio and feel as if they are almost in the park! You will see animals from the hotel even!
Comment from Hotel Management
12-Sep-2016 by Jason Rivas, Hotel Management
Dear guest!
Thanks for sharing your incredible review; we are sure that your explanation will help a lot to others travelers.
We are looking forward to have the opportunity to serve you again. We remain at your disposal in case you need assistance with the next booking.
by A verified traveller from Western New York
Two days at San Bada
Posted 03-Aug-2016Pools, facility layout is nice, access to park, beach, and town is very convenient. The staff is very helpful and the food/drinks are very tasty!
by A verified traveller
Podría mejorar en algunas áreas
Posted 29-Jul-2016Buen hotel, el personal de lo mejor, la ubicación inmejorable. Probablemente podría mejorar en algunas áreas, como la comida, y algunas de las instalaciones. Felicidades al personal
by A verified traveller
Outstanding
Posted 23-Jun-2016Very nice hotel close to the Manuel Antonio park an the beach
beautiful place it was perfect
Comment from Hotel Management
26-Jun-2016 by Dante, Hotel Management
Dear Guest!
Thank you for staying at our Resort and for selecting the right words to describe your experience!
We hope to welcome you back in the future!
Pura vida!
by Ariana
Posted 08-Jun-2016 on Hotels
Se brinda un exclente servicio,
Todo el personal es súper amable.
Comment from Hotel Management
26-Jun-2016 by Dante, Hotel Management
Hola Ariana!
Muchas por sus lindas palabras!
Le agradecemos mucho por escoger nuestro Hotel y esperamos poder servirle muchas veces en el futuro.
Saludos cordiales,
by Djunaedi from Sacramento
Posted 07-Jun-2016 on Hotels
It's kind of expensive for the facility that we get
But service is good and location just in front of the park
