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Mercure Lisboa Hotel

Photo gallery for Mercure Lisboa Hotel

Featured image
Pool
Outdoor pool
In-room safe, blackout curtains, soundproofing, free WiFi
In-room safe, blackout curtains, soundproofing, free WiFi

Overview of Mercure Lisboa Hotel

UNESCO Sustainable Travel Pledge

Mercure Lisboa Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Av. Jose Malhoa, 23, Lisbon, 1099-051

Explore the area

  • Popular LocationLisbon Zoo9 min walk
  • Popular LocationGulbenkian Museum14 min walk
  • AirportLisbon (LIS-Humberto Delgado)6 min drive
  • Popular LocationCosta da Caparica Beach14 min drive

Choose dates to view prices

About this area

Lisbon

Mercure Lisboa Hotel is located in Lisbon City Center, a neighbourhood in Lisbon, and is in the business district and near the airport. Lisbon Cathedral and Castle of Sao Jorge are notable landmarks and Lisbon Oceanarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Campo Pequeno Bullring, or consider a night out at Lisbon Coliseum. Guests appreciate the hotel's convenience for public transportation: Jardim Zoologico Station is 7 minutes on foot and Sao Sebastiao Station is 15 minutes.

What's nearby

  • Lisbon Zoo - 9 min walk
  • Gulbenkian Museum - 14 min walk
  • El Corte Ingles Mall - 15 min walk
  • Hospital Santa Maria - 3 min drive
  • Costa da Caparica Beach - 14 min drive

Getting around

  • Sete Rios Station - 5 min walk
  • Jardim Zoologico Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 6 min drive

Restaurants

  • Green Pepper - 3 min walk
  • Baloiço - 3 min walk
  • H&S - 4 min walk
  • Sete Mares - 4 min walk
  • Sakura - 9 min walk

About this property

Mercure Lisboa Hotel

Eco-friendly Lisbon hotel in Lisbon City Center, near Gulbenkian Museum
A coffee shop/café, a snack bar/deli and self parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. All 104 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find coffee makers and in-room massages.
Mercure Lisboa Hotel offers 104 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a bath, bidets, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 13-13 for adults and EUR 13-13 for children
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • In-room massage
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 13 and EUR 13 for adults, and EUR 13 and EUR 13 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 9 per day
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Lisboa
Hotel Mercure Lisboa
Lisboa Hotel
Lisboa Hotel Mercure
Lisboa Mercure
Mercure Hotel Lisboa
Mercure Lisboa
Mercure Lisboa Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Lisbon
Mercure Hotel Lisbon
Mercure Lisboa Hotel Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Hotel Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 279 out of 745 reviews
5 - Excellent 37%
Rating 4 - Good. 354 out of 745 reviews
4 - Good 48%
Rating 3 - Okay. 78 out of 745 reviews
3 - Okay 10%
Rating 2 - Poor. 21 out of 745 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 745 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily cleaning and service. Excellent.
Stayed 9 nights in Oct 2021

3/5 Okay

Liked: Property conditions & facilities, room comfort
OK - bit disorganised. Nothing amazing
The hotel was very quiet - only another 1 or 2 guests staying, and this contributed (I'm sure) the the lack of organisation of the front-desk staff. When we arrived, we were told we had a Bed and breakfast booking - which I queried as we had a bed only - and was told it was definitely B&B. When we checked out - they tried to charge us for the breakfasts - after a few minutes of arguing, they relented and cancelled the charge (we'd only had breakfast on one morning in any case). Despite our room being "Covid-safe" and "Thoroughly sanitised" we found some empty beer bottles next to the fridge - presumably left by another guest - they were removed when we complained. Pool is nice, but the opening hours are restrictive. Probably wouldn't bother to stay here again.
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to subway & bus stations & the staff speaks different languages
Stayed 2 nights in Jan 2020