Ratings based on 399 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from bordeaux

Trop grand complexe

Posted 29-Nov-2015
Pros: Les jardins bie entretenus, la plage
Cons: Le service.
Note favorable pour l entretien desjardins.le cadre est beau mais le complexe est un peu vieillissant.le personnel trop desorganise et moyennement sympathique, peu motive a satisfaire le touriste.les buffets sont copieux, mais les gourmands seront decus:patisseries plus que moyennes .
5 out of 5
for Everyone
by A verified traveller from Virginia Minnesota

The hotel has added a V.I.P. section,

Posted 03-Nov-2015
Pros: The friendly staff
Cons: The pool bar needs an upgrade!!
Location: Super location, LaRomana has a jumbo store, about like Walmart!!! Also take time to visit Alto Chavon, our take a trip to the Magnificent Caves !!
The hotel has added a V.I.P. section of rooms!!! First off if your looking to go to Sauna Island, look up Eddy Murphy of Tortuga agua center to BOOK WITH, he is #1 in our book, great guy, and trip is fun !!! In all the years we have been going to this resort the greenery thru out the resort is the BEST EVER!!! The staff from guest services are "very professional" , if you have a problem, they get it handled immediately!! You will like the swim up bar and all the diff eating places to go to, we liked the International Gourmet the BEST!!! This side of the island is the Caribbean side, pretty BLUE WATER, shallow, calm, and clear!! and 2 islands to go to, plus the natural pool !!! Food is very good, staff super friendly, for the money, as great place to stay at !! we have been going there for the last 15 years.
5 out of 5
for Everyone
by A verified traveller from reading pa

Great hotel great service

Posted 20-Oct-2015
Had a great time. Great staff, very friendly. Good food. Would definitely go back.
5 out of 5
for Everyone
by A verified traveller from lakewood,co

Should be more like a 5 star

Posted 16-Oct-2015
Pros: Everything
Location: Beautiful location on the beach. Shopping near by
We unfortunately were only able to stay one night but the night we had was super!! The staff was so great to us and took us on a tour of the grounds and explained the daily programs. The grounds are beautiful and the rooms are very nice. They have many dining options and bars, one that is open 24/7. I hope to go back to the Dominican and if able I would love to stay again . I do not have one thing to complain about. Thank you BeLive
5 out of 5
for Everyone
by A verified traveller from Boston MA

Inactive Room Key

Posted 14-Sep-2015
Pros: Everything!!
Cons: Need more English speaking employees.
Location: I found fantastic scuba diving with Coral Point Divers !!
The food, hotel staff and service was excellent!! I traveled alone and had a great room with a pool view. My only complaint is that I the electronic device that gives room access did not work. I had to re-activate my room key 3-5 times daily for the duration of my two week vacation. This was not only an inconvenience but a security issue. The General Manager Miguel was rude, condescending and actually called me a 'liar' when I finally met with him in person on my 9th day of vacation. I will be following up with the hotel corporate offices. Other than that, I would recommend this property to anyone!! The resort was great, the beach had plenty of shade and the food and drinks were endless!! Susan M
4 out of 5
for Everyone
by A verified traveller from roma

ottimo villaggio sul mare!

Posted 04-Sep-2015
Pros: spiaggia e piscina
Cons: le camere
la struttura del villaggio risulta essere molto bella, peccato solo le camere che non sono tutte all'altezza di un 5 stelle... nel buffet c'e molta scelta e nei ristoranti a tema si mangia discretamente. staff e camerieri molto cortesi... spiaggia e piscina incantevoli
4 out of 5
for Everyone
by A verified traveller

Ottimo soggiorno

Posted 27-Aug-2015
L hotel ha superato le nostre aspettative,personale cordiale e sempre pronto ad aiutarti, camera confortevole e in ottima posizione.
1 out of 5
for Couples
by Rasmus Rask from Odense

Værste hotel jeg har været på

Posted 26-Aug-2015 on Hotels
Værste service nogen side. De gav os et forkert værelse to gange og rengørningen på gang arealerne var virkelig dårlig. Der ud over måtte vi kun spise på en af de mange restauranterne de har, fordi vi ikke have lang busker med til et lang hvor der er 35 grader.
1 out of 5
for Families
by John

Posted 21-Aug-2015 on Hotels
got there at 9pm and got a room a 2am, I asked for dbl beds got single beds, AC in room did not cool it was uncomfortable
4 out of 5
for Everyone
by A verified traveller from Desenzano

Struttura interessante, un pò dispersiva

Posted 19-Aug-2015
Pros: Gentilezza e informalità
Cons: Cibo un pò ripetitivo
Location: Spiaggia molto bella con farfalle
Camera molto bella vista piscina spiaggia raggiungibile in un attimo