Holidays to Puerto del Carmen

The dining experience was excellent, with a wide range of food and well presented. Staff were very friendly. Entertainment was average, with limited view of the stage. We didn't like the 14 Euros non refundable weekly charge for the use of the room safe. Penny-pinching.

I did not like reception because they did not give us the information to the questions we asked up on arrival. No water in swimming pool toilets, lack of food in the restaurant, very repetitive food and when some of it finishes they do not replace it. There is no information about towels changing in the bathroom, you have to ask for clean towels to be changed when needed.

Excellent experience, exceeded expectations would definitely return and recommend to others

Exceptional villa - spotlessly clean, modern, well looked after. Sun lounger towels are supplied which is an unexpected added bonus. Special thanks to Yuerena who was very helpful with information etc. Will definitely stay here again :-)