My City Hotel

Property class: 3

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Located close to San Juan Church and Plaza del Charco, My City Hotel provides an airport shuttle, a rooftop terrace and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

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Showing 5 of 5 rooms

View all photos for Room

A hotel room with a large bed, two blue pillows, a wooden headboard, a bedside table, and a wooden bench.

Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Room

A hotel room with a large bed, two blue pillows, a wooden headboard, a bedside table, and a wooden bench.

Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Room

A hotel room with two beds, a desk, a chair, a television, and a view of the outside.

Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Room

A hotel room with two beds, a wooden headboard, a desk, and a mirror.

Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Room

A modern hotel room with a blue sofa, wooden floor, a small round table, a wooden desk with a chair, and a large mirror.

Junior Room

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
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About the area

Located near the beach, My City Hotel is in San Telmo, a neighbourhood in Puerto de la Cruz. San Felipe Castle and Plaza del Charco are notable landmarks, and some of the area's popular attractions include Botanical Gardens and Teide Observatory. Garden Beach and San Juan Church are two other places to visit that come recommended. Visit our Puerto de la Cruz travel guide
Map
Calle Blanco 13, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    2 min walk - 0.1 miles
  • A crowded beach with people sunbathing and swimming, a rocky shoreline, and colorful buildings in the background.
    Garden Beach
    10 min walk - 0.6 miles
  • San Telmo Promenade
    3 min walk - 0.2 miles
  • Puerto de la Cruz Town Hall
    5 min walk - 0.3 miles
  • Taoro Park
    10 min walk - 0.6 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    34 min drive

Restaurants

  • Olea (Pinxos Bar)
    3 min walk
  • Advans Crepería y Balkan Cuisine
    3 min walk
  • The Roof
    3 min walk
  • aromas de india
    2 min walk
  • Koffushi
    3 min walk

About this property

My City Hotel

  • Hotel near Plaza del Charco
  • Located close to San Juan Church and Taoro Park, My City Hotel provides an airport shuttle, a rooftop terrace and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
    • Tour/ticket information, smoke-free property and a 24-hour front desk
    • A lift, luggage storage and a TV in reception
  • Room features
  • All 50 rooms have comforts such as free WiFi and safes.
  • Extra amenities include:
    • Showers and hairdryers
    • Free infant beds, daily housekeeping and desks

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Frequently asked questions

Does My City Hotel have a pool?

Yes, this property has an outdoor pool.

Is My City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at My City Hotel?

There is free parking nearby.

What time is check-in at My City Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at My City Hotel?

Checkout is at noon. Late checkout is available for EUR 18 (subject to availability).

Does My City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per person applies.

Where is My City Hotel located?

Located in San Telmo, this hotel is steps away from San Juan Church and Plaza del Charco. San Felipe Castle and Taoro Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

My City Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 46 out of 87 reviews
Rating 8 - Good. 38 out of 87 reviews
Rating 6 - Okay. 1 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

modern and clean

near small harbour and center of the city and many restaurants modern clean very nice staff but no parking !!
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness
Pieni kotoisa hotelli, hyvä hinta-laatusuhde. Hyvä sijainti rannan tuntumassa. Kävellen lyhyt matka eri puolille vanhaa kaupunkia. Kadun puolen parvekehuoneesta näki vuorelle ja hiukan merelle. Voisin tulla uudestaankin, ilman koronaa.
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De ligging was dik in orde, het personeel allen top vriendelijk, propere kamer maar het enige -punt was dat wij in de badkamer een waterlek van onze bovenburen hadden.
Stayed 5 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Welcoming, friendly reception staff. Spacious, clean room. Breakfast was good, I also thought the decor in the dining room was well thought out. Lovely pool on the roof, that caught the sun. Handy for the historical town centre and sea front. Would recommend.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan godt anbefale

Helt som det skulle være. Vi var meget tilfreds.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo, buffet del desayuno, habitación, cercanía del puerto, es todo peatonal a 50m, maravilla y el personal sin palabras, fabulosos y muy amables.
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right in the heart of town. Staff are all very cheerful and friendly. The rooms are spotlessly clean and comfortable. Breakfast was excellent with plenty of choice. Very nice pool terrace on the roof top.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Laatu ja sijainti kohdallaan

Oikein miellyttävä majoituskokemus lähellä Puerto de la Cruzin keskusaukiota, henkilökunta auttoi meitä monessa asiassa ja kaikki olivat ystävällisiä. Huoneessa ei ollut ilmastointia, se oli ainoa merkittävä puute ja olisi välillä tullut tarpeeseen. Kaikin puolin suositeltava hotelli joka tapauksessa!
Stayed 5 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre Personnel parfait Situation centrale Simplicité
Stayed 7 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen, angenehmes Personal, gutes Preis-Leistungsverhältnis.
Stayed 10 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trivsamt och välskött

Trivsamt och välskött hotell som ligger väldigt centralt. Supertrevlig och hjälpsam personal . Frukosten är helt ok. Alla rum med balkong vetter mot gatan och där ligger en nattklubb så är man känslig för stojande människor på väg hem kl 4 på morgonen och en del trafik så ska man nog välja bort balkong .
Stayed 9 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell för kortare semester.

Ett trevligt litet familjärt hotell. Väldigt trevlig personal som gjorde allt för att hjälpa till. Lite lyhört. Lite tråkig och enformig frukost men ändå helt ok. Uppvärmd pool på taket med både olika "vattenfall" och bubbelpool. Centralt läge med närhet till restauranger och affärer.
Stayed 8 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli

Hyvä hotelli lähellä keskustaa
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A jewel in the heart of Puerto de la Cruz.

Hotel in the middle of the town. Very fine roof sun terrace with pool/jacuzzi. Good breakfast. Rooms on front had a balcony but nose from the street (talkingf) in night. Could be quieter at the back. (Room 501 had a patio at the back). The street has parking but very lucky to find place. The main free parking area by the sea is large but you might have to walk 8 - 10 minutes (we were lucky and walked shorter). A taxi will drop you off at the hotel, one way or another, if you are driving it is not simple to find the way at first. We were there in the coldest part of the year. Don't know how it would be in the hottest.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes, modernes Stadthotel, gut gelegen. Sehr gutes Frühstück. Bei lauten Zimmernachbarn etwas ringhörig. Trotzdem empfehlenswert.
Stayed 7 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SOBRESALIENTE LA UBICACION

Hemos estado solo 4 dias pero todo ha sido perfecto, el hotel muy centrico y calidad precio inmejorable. Seguro que volveremos.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell mitt i stan!

Bra hotell med jättebra läge nära Plaza del Charco. Rent och snyggt med något små rum. All personal väldigt trevlig.
Stayed 5 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles neu renoviert, bequeme Betten, äußerst freundliches und hilfsbereites Personal, sehr gutes Frühstück, schöner Wellnesspool und tolle, zentrale und dennoch ruhige Lage (zumindest war es in meinem Zimmer sehr ruhig)
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione.mancanza di aria condizionata e di parcheggio.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut gelegenes Hotel. Super Ausgangslage für Unternehmungen. Das Zimmer war sauber und das Frühstück ist vielseitig und vollkommend ausreichend. Wir hatten ein Zimmer mit Balkon zur Strasse. Gegenüber ist eine Bar. Nachts war es sehr laut und man ist immer wieder aufgewacht. Zum Glück hatte ich Ohrstöpsel mit. Deswegen einen Punkt Abzug. Aber sonst Top!
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated for the old town square and waterfront. Plenty of places to eat and drink nearby. Hotel was very nice and the staff were excellent without being overbearing. Breakfast was really good, but possibly needed some variation at times. I made use of the sun terrace and pool on the roof area, which was generally quiet and easy to relax. Only negative was the noisy music from the nearby open air night club especially around the weekend. Airport transfers are easy using the No.343 airport bus which you can get off about 5 mins from the hotel. Overall it was an excellent stay and a big thank you to the staff.
Stayed 6 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo molto minimal ma decisamente preciso in ogni richiesta che il cliente fa. Stanze molto carine e pulite in modo impeccabile. Alla reception sanno parlare tutte le maggiori lingue europee (e forse anche di piú). L'unico punto a sfavore forse è il parcheggio, ma parcheggiando alle 14 e alle 20 lo si può molto facilmente (ovviamente se siete automuniti). Prezzi ottimi sia delle camere sia dei vari servizi. Presente piscina sul terrazzo molto carina.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato con el personal es excelente, son muy amables y resuelven cualquier imprevisto, incluso durante el apagon de Tenerife, el hotel dispone de un generador. El único punto negativo, los colchones que teniamos estaban un poco hundidos.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third short stay in My City Hotel. It is situated very close to the centre of town and has a big supermarket very close by , on the same street. The rooms are very clean and the beds very comfortable. The shower is hot and has excellent water pressure. The reception staff are very friendly and will answer any questions
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel in the heart of the city. Fantastic location especially if you are looking for a local experience. If you are driving in, parking is tough close to the hotel so please be prepared for that. Another surprise: the very warm bedroom and bathroom. Remember no ac here, just a fan. I got a 2nd fan and it solved the issue. The staff is just amazing, always smiling and ready to help. Looking forward to our next stay!
Stayed 2 nights in Sep 2019