Hotel Marquesa

Photo gallery for Hotel Marquesa

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Marquesa

Hotel Marquesa

3.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Calle Quintana 11, Puerto de la Cruz, Tenerife, 38400

Explore the area

  • Popular LocationPlaza del Charco4 min walk
  • Popular LocationLago Martianez Swimming Pools9 min walk
  • Popular LocationGarden Beach15 min walk
  • AirportTenerife (TFS-Tenerife South)60 min drive

Choose dates to view prices

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Marquesa is near the beach. Plaza del Charco and La Paz Lookout are notable landmarks, and the area's natural beauty can be seen at Orotava Valley and Garden Beach. Guests appreciate the hotel's central location.

What's nearby

  • Church of Nuestra Senora de la Pena de Francia - 1 min walk
  • Puerto de la Cruz Town Hall - 2 min walk
  • Plaza del Charco - 4 min walk
  • Lago Martianez Swimming Pools - 9 min walk
  • Garden Beach - 15 min walk

Getting around

  • Tenerife (TFS-Tenerife South) - 60 min drive

About this property

Hotel Marquesa

3-star hotel near Orotava Valley
2 restaurants, an outdoor pool and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a meeting room and concierge services.
Hotel Marquesa offers 144 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Languages spoken

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking

Food and drink

  • 2 restaurants
  • 1 bar

Restaurants on site

  • Marquesa

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Marquesa Adults Only
Hotel Marquesa Adults Only Puerto de la Cruz
Marquesa Adults Only
Marquesa Adults Only Puerto de la Cruz
Hotel Marquesa Puerto de la Cruz
Hotel Marquesa
Marquesa Puerto de la Cruz
Hotel Marquesa Hotel
Hotel Marquesa Puerto de la Cruz
Hotel Marquesa Hotel Puerto de la Cruz

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 90 out of 476 reviews
5 - Excellent 19%
Rating 4 - Good. 218 out of 476 reviews
4 - Good 46%
Rating 3 - Okay. 120 out of 476 reviews
3 - Okay 25%
Rating 2 - Poor. 42 out of 476 reviews
2 - Poor 9%
Rating 1 - Terrible. 6 out of 476 reviews
1 - Terrible 1%

3.9/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely looking hotel and amazing features. Our room was not very nice.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service
Nice hotel.
Stayed 7 nights in Jan 2022

2/5 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service
Gone hungry
Really liked hotel very clean and comfortable but food let it down food was cold bad service had to wait about 15min to get more bacon and eggs for breakfast toaster not working properly evening meal was bad nearly every thing swimming in oil cheap bad food it's a pity because the hotel has everything going for it except the food and the service I would stay again but bed only What a shame such a lovely old hotel with charm and history but unfortunately bad food and service This hotel needs to get their act together and serve better food maybe different management Here's hoping!!!!
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely quaint hotel in an ideal location by the old port. Would definitely stop there again. Take your own toiletries as they only provide small sachets (shampoo and shower gel)
Stayed 2 nights in Dec 2021