Title: Alua Tenerife Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alua Tenerife Family-friendly hotel with 3 restaurants and 2 outdoor pools ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/14444575.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/c3412328.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/f28a1cd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/110ea72d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/w872h498x0y0-ef04f0d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The rooftop terrace at Alua Tenerife offers a perfect retreat, complemented by international cuisine at two restaurants. Guests enjoy concerts and live shows, convenient on-site shopping, refreshments at the poolside bar, and two outdoor pools for daytime relaxation. 7.4 Good ## Popular amenities - Bar - All-inclusive - Parking available - Pet-friendly - Breakfast available - Pool ## Room options ### Check availability for these dates # Tonight [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 34 of 34 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/68e6364a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View (1 Adult) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 1 - 1 Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/ca6af6af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View (1 Adult) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Ocean view - Sleeps 1 - 1 Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - 1 bedroom - Sleeps 1 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/28c4fae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (3 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults+2 Children) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/28c4fae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (1 Adult) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 1 - 1 Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/68e6364a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Pool View (2 Adults) 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Queen Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/3d451929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child) ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 344 sq ft - Ocean view - Sleeps 3 - 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/3d451929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View (My Favorite Club) (2 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Ocean view - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/28c4fae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (2 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/3d451929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View (My Favorite Club) (3 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Ocean view - Sleeps 3 - 1 Single Bed and 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/ca6af6af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View (2 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Ocean view - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 1 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults + 2 Children) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/68e6364a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Pool View (3 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 3 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 1 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom - 431 sq ft - Sleeps 3 - 1 Single Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/ca6af6af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View (3 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Ocean view - Sleeps 3 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/68e6364a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View (2 Adults + 1 Child) ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 344 sq ft - Sleeps 3 - 1 Single Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/ca6af6af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View (2 Adults + 1 Child) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 344 sq ft - Ocean view - Sleeps 3 - 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/28c4fae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Standard ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - Sleeps 3 - 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/3d451929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View (My Favorite Club) (1 Adult) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sea view - Sleeps 1 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Alua-Tenerife.h1113335.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Alua-Tenerife.h1113335.Hotel-Information) ## About the area Located in Puerto de la Cruz, Alua Tenerife is near theme parks and on the boardwalk. Plaza del Charco and La Paz Lookout are notable landmarks, and the area's natural beauty can be seen at Garden Beach and Lago Martianez Swimming Pools. Travelling with kids? Don't miss Botanical Gardens. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails. [Visit our Puerto de la Cruz travel guide](https://www.expedia.co.uk/Puerto-De-La-Cruz.dx10194) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41029%2C-16.55824&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0687Iro2OKFdpfSnrzPpZ7r3E4o=) C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife, 38400 ### What's nearby - Loro Park - 9 min walk - 0.5 miles - Taoro Park - 14 min walk - 0.8 miles - Plaza del Charco - 14 min walk - 0.8 miles - La Paz Lookout - 3 min drive - 1.4 miles - Lago Martianez Swimming Pools - 10 min drive - 1.5 miles ### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) - 37 min drive ### Restaurants - ‪Playa Jardin - ‬6 min walk - ‪Bar-Restaurante Jamaica - ‬5 min walk - ‪Bar Reilupeli - ‬6 min walk - ‪Bar Cafetería Central - ‬4 min walk - ‪Cafe Mocay - ‬7 min walk ## About this property ### Alua Tenerife Upscale eco-certified hotel renovated in 2021 and located near Garden Beach Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides a poolside bar, a corner/local shop and concerts and live shows. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site. You'll also find perks such as: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - A local area shuttle, games and a front desk safe - Ping pong, wedding services and a lift Room features All 422 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with baths or showers and hairdryers - 40-inch Smart TVs with satellite channels - Wardrobes/cupboards, balconies and LED light bulbs ### All-inclusive details All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals, snacks and select beverages included ### Awards and affiliations Eco-certified property This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) up to 500 metres - Bus station shuttle (surcharge) - Parking on site (surcharge) - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children - 2 bars/lounges - 3 restaurants - A poolside bar ### Restaurants on site - Enyesque - Fresco - Terra ### Things to do - 2 outdoor pools - Arcade/game room - Bicycle rentals - Children's pool - Concerts/live shows - Free children's club - Games - Gym - Mini golf - Playground - Sauna - Shopping - Table tennis - TV in common areas ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - Free children's club - Grocery/convenience store - In-room refrigerator - Laundry facilities - Mini golf - Playground ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Garden - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - 2 treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bus station shuttle - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Banquet hall - Built in 1996 - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reception hall - Renovated entire property - October 2021 - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 40-inch smart TV with satellite channels ### Food and drink - Electric kettle - Minibar - Refrigerator ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September A car is not required for transport to and from this property ### Property is also known as Hotel Turquesa Hotel Turquesa Playa Turquesa Playa Turquesa Playa Hotel Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz Gran Turquesa Playa Hotel Hotel Gran Turquesa Playa Puerto de la Cruz Hotel Gran Turquesa Playa Gran Turquesa Playa Puerto de la Cruz Gran Turquesa Playa Alua Tenerife Hotel Hotel Gran Turquesa Playa Alua Tenerife Puerto de la Cruz Alua Tenerife Hotel Puerto de la Cruz ## Frequently asked questions ### Does Alua Tenerife have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Alua Tenerife pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Alua Tenerife? > Self-parking is available for a fee. ### What time is check-in at Alua Tenerife? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Alua Tenerife? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Are there all-inclusive benefits at Alua Tenerife? > Some rate plans available at this property are all-inclusive. ### Where is Alua Tenerife located? > This family-friendly Puerto de la Cruz hotel is located on the boardwalk, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alua Tenerife Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 29 8 - Good 49 6 - Okay 34 4 - Poor 8 2 - Terrible 10 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 7.0/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 8/10 Good #### Ruth Sagredo 6 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities Nada en especial, todo correcto ##### Ruth Sagredo Stayed 5 nights in Sep 2024 ### 2/10 Terrible #### Karin 26 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Karin Stayed 14 nights in Dec 2023 ### 6/10 Okay #### Helmut 24 Oct 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen. ##### Helmut ### 8/10 Good #### Virginia 16 Sept 2023 Liked: Cleanliness, staff & service ##### Virginia Stayed 8 nights in Sep 2023 ### 10/10 Excellent #### lilia rosa 14 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### lilia rosa Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Thomas 26 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen. ##### Thomas Stayed 8 nights in Jul 2023 ### 6/10 Okay #### Alberto 24 Jul 2023 ##### Alberto Stayed 6 nights in Jul 2023 ### 10/10 Excellent #### MARIA IDAIRA 25 Jun 2023 ##### MARIA IDAIRA Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Melissa 18 Jun 2023 ##### Melissa Stayed 4 nights in Jun 2023 ### 8/10 Good #### Jordan 7 May 2023 ##### Jordan Stayed 2 nights in May 2023 ### 8/10 Good #### maria jose 4 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra ##### maria jose Stayed 1 night in May 2023 ### 8/10 Good #### Laura 3 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá. ##### Laura Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Claudio 25 Mar 2023 ##### Claudio Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Håkan Bertil 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt 10 poäng. Håkan Fotö ##### Håkan Bertil Stayed 7 nights in Mar 2023 ### 8/10 Good #### Jesus Jorge 31 Dec 2022 ##### Jesus Jorge ### 10/10 Excellent #### joaquim 12 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities ##### joaquim Stayed 3 nights in Sep 2022 ### 8/10 Good #### Beba 20 Aug 2022 ##### Beba Stayed 1 night in Aug 2022 ### 4/10 Poor #### Enrique 5 Dec 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Para no repetir El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado. ##### Enrique Stayed 1 night in Dec 2020 ### 2/10 Terrible #### ramon, puerto de la cruz 22 Nov 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas ##### ramon Stayed 1 night in Nov 2020 ### 10/10 Excellent #### JOSE ARSENIO 17 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez ##### JOSE ARSENIO Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller 12 Nov 2020 Liked: Cleanliness #### Buen hotel con pequeñas deficiencias Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!) ##### Verified traveller Stayed 3 nights in Nov 2020 ### 2/10 Terrible #### Verified traveller 26 Sept 2020 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### OFELIO 14 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### OFELIO Stayed 1 night in Sep 2020 ### 8/10 Good #### Verified traveller 14 Sept 2020 Liked: Cleanliness, room comfort Disliked: Staff & service #### Hotel tranquilo En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación ##### Verified traveller Stayed 2 nights in Sep 2020 ### 8/10 Good #### José Manuel 10 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### José Manuel Stayed 7 nights in Sep 2020 ## Expedia's Latest Trends ### Hotels > [Idyll Suites - Adults Only](https://www.expedia.co.uk/Mogan-Hotels-Idyll-Suites-Adults-Only.h16750867.Hotel-Information) > > [Spring Hotel Bitácora](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Bitacora.h1146317.Hotel-Information) > > [Occidental Roca Negra – Adults Only](https://www.expedia.co.uk/Agaete-Hotels-Hotel-Spa-Cordial-Roca-Negra.h3347967.Hotel-Information) > > [Sir Anthony Hotel](https://www.expedia.co.uk/Arona-Hotels-Sir-Anthony-Hotel.h23293.Hotel-Information) > > [Spring Hotel Vulcano](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Vulcano.h692004.Hotel-Information) > > [Santa Barbara Golf And Ocean Club](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Santa-Barbara-Golf-And-Ocean-Club.h2343080.Hotel-Information) > > [H10 Conquistador](https://www.expedia.co.uk/Arona-Hotels-H10-Conquistador.h1385692.Hotel-Information) > > [Grand Muthu Golf Plaza Hotel](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Grand-Muthu-Golf-Plaza-Hotel.h2393208.Hotel-Information) > > [Parque Santiago 1: Seafront apartment with private terrace & £100K pool makeover](https://www.expedia.co.uk/Arona-Hotels-Parque-Santiago-1-Seafront-Apartment-With-Private-Terrace-100k-Pool-Makeover.h29515226.Hotel-Information) > > [Pierre & Vacances Resort Fuerteventura OrigoMare](https://www.expedia.co.uk/La-Oliva-Hotels-Pierre-Vacances-Fuerteventura-Origomare.h7726198.Hotel-Information) > > [Hotel Villa Mandi Golf Resort](https://www.expedia.co.uk/Arona-Hotels-Hotel-Villa-Mandi-Golf-Resort.h34169419.Hotel-Information) > > [Parque Santiago 2 apartment number 410 sea view](https://www.expedia.co.uk/Arona-Hotels-Playa-Las-Americas-Apartamento-Com-Vista-Para-O-Mar-No-Parque-Santiago-2.h27446232.Hotel-Information) > > [Arrecife Gran Hotel & Spa](https://www.expedia.co.uk/Arrecife-Hotels-Arrecife-Gran-Hotel-Spa.h1148067.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Kn Aparthotel Columbus](https://www.expedia.co.uk/Arona-Hotels-Kn-Aparthotel-Columbus.h2759347.Hotel-Information) > > [Barceló Tenerife](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife.h2466992.Hotel-Information) > > [H10 Las Palmeras](https://www.expedia.co.uk/Arona-Hotels-H10-Las-Palmeras.h913008.Hotel-Information) > > [Barceló Tenerife Royal Level](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife-Royal-Level.h69392027.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.co.uk/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > > [Hotel Best Tenerife](https://www.expedia.co.uk/Arona-Hotels-Hotel-Best-Tenerife.h2689848.Hotel-Information) > > [Granada Park](https://www.expedia.co.uk/Arona-Hotels-Apartamentos-Granada-Park.h68817043.Hotel-Information) > > [Tenerife Royal Gardens](https://www.expedia.co.uk/Arona-Hotels-Tenerife-Royal-Gardens.h20297003.Hotel-Information) > > [Cleopatra Palace Hotel](https://www.expedia.co.uk/Arona-Hotels-Cleopatra-Palace-Hotel.h527435.Hotel-Information) > > [Alexandre Gala](https://www.expedia.co.uk/Arona-Hotels-Hotel-Gala-Tenerife.h1103819.Hotel-Information) > > [Gara Suites Golf & SPA](https://www.expedia.co.uk/Arona-Hotels-Gara-Suites-Golf-SPA.h30947551.Hotel-Information) > > [Gran Oasis Resort](https://www.expedia.co.uk/Arona-Hotels-Gran-Oasis-Resort.h1216782.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.co.uk/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Sol Tenerife](https://www.expedia.co.uk/Arona-Hotels-Sol-Tenerife.h69125.Hotel-Information) > > [Vanilla Garden Boutique Hotel - Adults Only](https://www.expedia.co.uk/Arona-Hotels-Vanilla-Garden-Boutique-Hotel-Adults-Only.h19471095.Hotel-Information) > > [TUI MAGIC LIFE Fuerteventura](https://www.expedia.co.uk/Pajara-Hotels-TUI-Magic-Life-Fuerteventura.h3135924.Hotel-Information)