Title: Alua Tenerife Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alua Tenerife Family-friendly hotel with 3 restaurants and 2 outdoor pools ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/14444575.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/w872h498x0y0-ef04f0d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/f28a1cd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/5c6fa208.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/c3412328.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The rooftop terrace at Alua Tenerife offers a perfect retreat, complemented by international cuisine at two restaurants. Guests enjoy concerts and live shows, convenient on-site shopping, refreshments at the poolside bar, and two outdoor pools for daytime relaxation. 7.4 Good ## Popular amenities - Bar - All-inclusive - Parking available - Pet-friendly - Breakfast available - Pool ## Room options ### Check availability for these dates Tonight [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 34 of 34 rooms ### Standard Double Room (2 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 2 - 2 Single Beds ### Double Room (3 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ### Double Room (1 Adult) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 1 - 1 Single Bed ### Double Room, Pool View (1 Adult) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 1 - 1 Single Bed ### Double Room, Pool View (2 Adults + 1 Child) ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains Separate bedroom - 344 sq ft - Sleeps 3 - 1 Single Bed OR 1 Double Sofa Bed ### Standard Double Room, Pool View (2 Adults) 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 2 - 2 Single Beds ### Double Room, Ocean View (1 Adult) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Ocean view - Sleeps 1 - 1 Single Bed ### Double Room, Ocean View (2 Adults + 1 Child) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains Separate bedroom - 344 sq ft - Ocean view - Sleeps 3 - 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - Sleeps 3 - 1 Single Bed OR 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults + 2 Children) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Queen Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (2 Adults+2 Children) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ### Double Room, Ocean View (2 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Ocean view - Sleeps 2 - 2 Single Beds ### Double Room, Ocean View (My Favorite Club) (2 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Private bathroom - 344 sq ft - Ocean view - Sleeps 2 - 2 Single Beds ### Double Room, Ocean View (My Favorite Club) (3 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Private bathroom - 344 sq ft - Ocean view - Sleeps 3 - 1 Single Bed and 1 Double Bed ### Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child) ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains Separate bedroom - 344 sq ft - Ocean view - Sleeps 3 - 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed ### Standard Double Room, Pool View (3 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Sleeps 3 - 2 Single Beds ### Double Room, Ocean View (3 Adults) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Hairdryer - 344 sq ft - Ocean view - Sleeps 3 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/d37cae2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 1 - 2 Single Beds ### Double Room, Ocean View (My Favorite Club) (1 Adult) ### Highlights Balcony Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains Private bathroom - 344 sq ft - Sea view - Sleeps 1 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/e95b29a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Fridge Smart TV Renovated in 2021 Separate bedroom Blackout curtains - 431 sq ft - Sleeps 1 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - 1 bedroom - Sleeps 1 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Kitchen Fridge Smart TV Renovated in 2021 Blackout curtains - 431 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/2ffd334e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child) ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV Renovated in 2021 - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Single Sofa Bed ### Double Standard ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Renovated in 2021 Blackout curtains Separate bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Alua-Tenerife.h1113335.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Alua-Tenerife.h1113335.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41056%2C-16.55784&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Oxx_goBjXaIsLWTcIEmXCM-cFqI=) Calle Antonio Ruiz Alvarez 7, 7, Puerto de la Cruz, Canary Islands, 38400 #### What's nearby - Loro Park - 9 min walk - 0.5 miles - Taoro Park - 14 min walk - 0.8 miles - Plaza del Charco - 14 min walk - 0.8 miles - La Paz Lookout - 3 min drive - 1.4 miles - Lago Martianez Swimming Pools - 10 min drive - 1.5 miles #### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) - 37 min drive #### Restaurants - ‪Andana Beach Club - ‬6 min walk - ‪Alanda - ‬2 min walk - ‪Bar Cafetería Central - ‬4 min walk - ‪Bar iris - ‬7 min walk - ‪Restaurante Peruano - ‬8 min walk ## About this property ### Alua Tenerife Upscale family-friendly hotel renovated in 2021 and located near Garden Beach Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides a poolside bar, a corner/local shop and concerts and live shows. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site. You'll also find perks such as: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - A local area shuttle, concierge services and smoke-free property - Wedding services, a banquet hall and a reception hall Room features All 422 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with baths or showers and hairdryers - 40-inch Smart TVs with satellite channels - Wardrobes/cupboards, balconies and LED light bulbs ### All-inclusive details All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals, snacks and select beverages included ### Awards and affiliations Eco-certified property This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/2d6d99bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Palace Puerto de la Cruz - Pool - Hot tub - Spa - Kids pool 8.4 Very good 489 reviews £120 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/8000000/7870000/7863100/7863094/1f5bdb89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel AF Valle Orotava Puerto de la Cruz - 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Pool - All-inclusive - Free WiFi - Restaurant 8.2 Very good 469 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=866283&PinnedHotelID=866283&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/37000000/36180000/36174600/36174563/c062b512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Don Manolito Puerto de la Cruz - Pool - Pet-friendly - Free WiFi - Restaurant 8.2 Very good 71 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=36174563&PinnedHotelID=36174563&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) up to 500 metres - Bus station shuttle (surcharge) - Parking on site (surcharge) - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children - 2 bars/lounges - 3 restaurants - A poolside bar ### Restaurants on site - Enyesque - Fresco - Terra ### Things to do - 2 outdoor pools - Arcade/game room - Bicycle rentals - Children's pool - Concerts/live shows - Free children's club - Games - Gym - Mini golf - Playground - Sauna - Shopping - Table tennis - TV in common areas ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - Free children's club - Grocery/convenience store - In-room refrigerator - Laundry facilities - Mini golf - Playground ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Garden - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - 2 treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bus station shuttle - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Banquet hall - Built in 1996 - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reception hall - Renovated entire property - October 2021 - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 40-inch smart TV with satellite channels ### Food and drink - Electric kettle - Minibar - Refrigerator ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September A car is not required for transport to and from this property ### Property is also known as Hotel Turquesa Hotel Turquesa Playa Turquesa Playa Turquesa Playa Hotel Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz Gran Turquesa Playa Hotel Hotel Gran Turquesa Playa Puerto de la Cruz Hotel Gran Turquesa Playa Gran Turquesa Playa Puerto de la Cruz Gran Turquesa Playa Alua Tenerife Hotel Hotel Gran Turquesa Playa Alua Tenerife Puerto de la Cruz Alua Tenerife Hotel Puerto de la Cruz ## Frequently asked questions ### Does Alua Tenerife have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Alua Tenerife pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Alua Tenerife? > Self-parking is available for a fee. ### What time is check-in at Alua Tenerife? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Alua Tenerife? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Are there all-inclusive benefits at Alua Tenerife? > Some rate plans available at this property are all-inclusive. ### Where is Alua Tenerife located? > This family-friendly Puerto de la Cruz hotel is located on the boardwalk, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alua Tenerife Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 7.6 Staff & service ### 7.6 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 30 8 - Good 49 6 - Okay 34 4 - Poor 8 2 - Terrible 10 ### 8/10 Good #### Ruth Sagredo 6 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities Nada en especial, todo correcto ##### Ruth Sagredo Stayed 5 nights in Sep 2024 ### 6/10 Okay #### Helmut 24 Oct 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen. ##### Helmut ### 6/10 Okay #### Thomas 26 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen. ##### Thomas Stayed 8 nights in Jul 2023 ### 8/10 Good #### maria jose 4 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra ##### maria jose Stayed 1 night in May 2023 ### 8/10 Good #### Laura 3 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá. ##### Laura Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Håkan Bertil 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt 10 poäng. Håkan Fotö ##### Håkan Bertil Stayed 7 nights in Mar 2023 ### 4/10 Poor #### Enrique 5 Dec 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Para no repetir El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado. ##### Enrique Stayed 1 night in Dec 2020 ### 2/10 Terrible #### ramon 22 Nov 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas ##### ramon Stayed 1 night in Nov 2020 ### 10/10 Excellent #### JOSE ARSENIO 17 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez ##### JOSE ARSENIO Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller 12 Nov 2020 Liked: Cleanliness #### Buen hotel con pequeñas deficiencias Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!) ##### Verified traveller Stayed 3 nights in Nov 2020 ### 8/10 Good #### Verified traveller 14 Sept 2020 Liked: Cleanliness, room comfort Disliked: Staff & service #### Hotel tranquilo En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación ##### Verified traveller Stayed 2 nights in Sep 2020 ### 8/10 Good #### Ruben 7 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wifi de pago ##### Ruben Stayed 7 nights in Aug 2020 ### 10/10 Excellent #### David 25 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo muy bien Hotel perfecto para ir en familia. Todo en perfectas condiciones. ##### David Stayed 3 nights in Aug 2020 ### 8/10 Good #### Sandra 24 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fin de semana de amigas y relax La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos. ##### Sandra Stayed 2 nights in Aug 2020 ### 8/10 Good #### Darwin, Valencia 13 Aug 2020 Liked: Staff & service, amenities El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda. ##### Darwin Stayed 5 nights in Aug 2020 ### 8/10 Good #### Elena 12 Aug 2020 Liked: Cleanliness, staff & service, amenities El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años. ##### Elena Stayed 6 nights in Aug 2020 ### 6/10 Okay #### Ursula 2 Aug 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien ##### Ursula Stayed 4 nights in Jul 2020 ### 2/10 Terrible #### Nicusor 15 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible food Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning ##### Nicusor Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Sebastian 12 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Czysto i przyjemnie Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania. ![Widok z pokoju na ocean z pierwszego piętra](https://a.travel-assets.com/ugc/hotel-reviews/2A6C9AEBAA9BC53944F3D286FC9D0487A44E0CAA1594577737386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Widok na ocean z tarasu na dachu](https://a.travel-assets.com/ugc/hotel-reviews/821F040FEDA5D2E82E118E2E353055D97EF208311594577738632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D3E2C11C37B1B6A99866D5BDFD5DBF8379EB301E1594577744003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Duży basen](https://a.travel-assets.com/ugc/hotel-reviews/80A2BB5E2A5139FFEBE49E40A2E866D9C269A2891594577747157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sebastian Stayed 7 nights in Jul 2020 ### 10/10 Excellent #### CANDELARIA 7 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NUEVA ETAPA La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE ##### CANDELARIA Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Rafael, Barcelona 1 Mar 2020 Liked: Staff & service, amenities, property conditions & facilities Todo muy bueno excelente exuberante muy comunicativo nota 1000 ##### Rafael Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Marianne 24 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No rooms! There was no room! We booked the rooms, but there was no rooms available! ##### Marianne Stayed 1 night in Feb 2020 ### 8/10 Good #### Irén Judit 10 Nov 2019 Liked: Cleanliness, property conditions & facilities, room comfort Tiszta, kényelmes szobák, part közeli, remek szállás ##### Irén Judit Stayed 3 nights in Nov 2019 ### 6/10 Okay #### linda 19 Oct 2019 Disliked: Property conditions & facilities, room comfort #### not good value for money not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino ##### linda Stayed 2 nights in Oct 2019 ### 6/10 Okay #### jose andres 30 Sept 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Desilusionado La verdad es que para tener 4\* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial ##### jose andres Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Idyll Suites - Adults Only](https://www.expedia.co.uk/Mogan-Hotels-Idyll-Suites-Adults-Only.h16750867.Hotel-Information) > > [Spring Hotel Bitácora](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Bitacora.h1146317.Hotel-Information) > > [Occidental Roca Negra – Adults Only](https://www.expedia.co.uk/Agaete-Hotels-Hotel-Spa-Cordial-Roca-Negra.h3347967.Hotel-Information) > > [Sir Anthony Hotel](https://www.expedia.co.uk/Arona-Hotels-Sir-Anthony-Hotel.h23293.Hotel-Information) > > [Spring Hotel Vulcano](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Vulcano.h692004.Hotel-Information) > > [Santa Barbara Golf And Ocean Club](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Santa-Barbara-Golf-And-Ocean-Club.h2343080.Hotel-Information) > > [H10 Conquistador](https://www.expedia.co.uk/Arona-Hotels-H10-Conquistador.h1385692.Hotel-Information) > > [Grand Muthu Golf Plaza Hotel](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Grand-Muthu-Golf-Plaza-Hotel.h2393208.Hotel-Information) > > [Parque Santiago 1: Seafront apartment with private terrace & £100K pool makeover](https://www.expedia.co.uk/Arona-Hotels-Parque-Santiago-1-Seafront-Apartment-With-Private-Terrace-100k-Pool-Makeover.h29515226.Hotel-Information) > > [Pierre & Vacances Resort Fuerteventura OrigoMare](https://www.expedia.co.uk/La-Oliva-Hotels-Pierre-Vacances-Fuerteventura-Origomare.h7726198.Hotel-Information) > > [Hotel Villa Mandi Golf Resort](https://www.expedia.co.uk/Arona-Hotels-Hotel-Villa-Mandi-Golf-Resort.h34169419.Hotel-Information) > > [Parque Santiago 2 apartment number 410 sea view](https://www.expedia.co.uk/Arona-Hotels-Playa-Las-Americas-Apartamento-Com-Vista-Para-O-Mar-No-Parque-Santiago-2.h27446232.Hotel-Information) > > [Arrecife Gran Hotel & Spa](https://www.expedia.co.uk/Arrecife-Hotels-Arrecife-Gran-Hotel-Spa.h1148067.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Kn Aparthotel Columbus](https://www.expedia.co.uk/Arona-Hotels-Kn-Aparthotel-Columbus.h2759347.Hotel-Information) > > [Barceló Tenerife](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife.h2466992.Hotel-Information) > > [H10 Las Palmeras](https://www.expedia.co.uk/Arona-Hotels-H10-Las-Palmeras.h913008.Hotel-Information) > > [Barceló Tenerife Royal Level](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife-Royal-Level.h69392027.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.co.uk/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > > [Hotel Best Tenerife](https://www.expedia.co.uk/Arona-Hotels-Hotel-Best-Tenerife.h2689848.Hotel-Information) > > [Granada Park](https://www.expedia.co.uk/Arona-Hotels-Apartamentos-Granada-Park.h68817043.Hotel-Information) > > [Tenerife Royal Gardens](https://www.expedia.co.uk/Arona-Hotels-Tenerife-Royal-Gardens.h20297003.Hotel-Information) > > [Cleopatra Palace Hotel](https://www.expedia.co.uk/Arona-Hotels-Cleopatra-Palace-Hotel.h527435.Hotel-Information) > > [Alexandre Gala](https://www.expedia.co.uk/Arona-Hotels-Hotel-Gala-Tenerife.h1103819.Hotel-Information) > > [Gara Suites Golf & SPA](https://www.expedia.co.uk/Arona-Hotels-Gara-Suites-Golf-SPA.h30947551.Hotel-Information) > > [Gran Oasis Resort](https://www.expedia.co.uk/Arona-Hotels-Gran-Oasis-Resort.h1216782.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.co.uk/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Sol Tenerife](https://www.expedia.co.uk/Arona-Hotels-Sol-Tenerife.h69125.Hotel-Information) > > [Vanilla Garden Boutique Hotel - Adults Only](https://www.expedia.co.uk/Arona-Hotels-Vanilla-Garden-Boutique-Hotel-Adults-Only.h19471095.Hotel-Information) > > [TUI MAGIC LIFE Fuerteventura](https://www.expedia.co.uk/Pajara-Hotels-TUI-Magic-Life-Fuerteventura.h3135924.Hotel-Information)