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Miramar Hotel

Photo gallery for Miramar Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Overview of Miramar Hotel

Miramar Hotel

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Carretera del Taoro, 23, Puerto de la Cruz, Tenerife, 38400

Explore the area

  • Popular LocationPlaza del Charco12 min walk
  • Popular LocationGarden Beach18 min walk
  • Popular LocationLago Martianez Swimming Pools18 min walk
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)30 min drive

Choose dates to view prices

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Miramar Hotel is near theme parks and in a regional park. Plaza del Charco and La Paz Lookout are notable landmarks, and the area's natural beauty can be seen at Orotava Valley and Taoro Park. Don't miss out on a visit to Loro Park. Discover the area's water adventures with waterskiing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and ziplining.

What's nearby

  • Taoro Park - 2 min walk
  • Risco Belle Aquatic Gardens - 4 min walk
  • Plaza del Charco - 12 min walk
  • Garden Beach - 18 min walk
  • Lago Martianez Swimming Pools - 18 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive

Restaurants

  • The New Robin Hood - 8 min walk
  • Indian Express - 8 min walk
  • Mei Lin - 9 min walk
  • Jai Mata Di - 9 min walk
  • Pizzeria Mi Piace - 9 min walk

About this property

Miramar Hotel

3-star hotel, walk to Taoro Park
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a spa tub and a sauna are on-site. All rooms are shared and offer balconies and free local calls. For a bit of entertainment, TVs come with cable channels, and guests will also find rainfall showerheads and showers.
Miramar Hotel offers 140 forms of shared accommodation. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and bidets. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Miramar Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 2-10 for adults and EUR 2-5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Safe (surcharge)
  • Shared accommodations
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 2 and EUR 10 for adults, and EUR 2 and EUR 5 for children (approximately)
  • Late check-out fee: EUR 10 (subject to availability)
  • In-room safe fee: EUR 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Miramar Puerto de la Cruz
Miramar Puerto de la Cruz
Elegance Miramar Hotel Puerto de la Cruz
Elegance Miramar Hotel
Elegance Miramar Puerto de la Cruz
Elegance Miramar
Miramar Hotel Hotel
Elegance Miramar Hotel
Miramar Hotel Puerto de la Cruz
Miramar Hotel Hotel Puerto de la Cruz

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 17 out of 163 reviews
5 - Excellent 10%
Rating 4 - Good. 53 out of 163 reviews
4 - Good 33%
Rating 3 - Okay. 48 out of 163 reviews
3 - Okay 29%
Rating 2 - Poor. 24 out of 163 reviews
2 - Poor 15%
Rating 1 - Terrible. 21 out of 163 reviews
1 - Terrible 13%

3.4/5

Cleanliness

3.2/5

Staff & service

2.1/5

Amenities

3.0/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, amenities
Stayed 10 nights in Feb 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Avoid Avoid!!!!!!
Avoid Avoid Avoid!!! Please listen to reviews! If you can live on toast in the morning and just chips at night then good luck to you as you have 0 section and never any Spanish food. Also unless you are all inclusive you cannot get any drinks at all including alcohol also if you want water for you room or heading out for day you have to pay. Decor extremely dated and rooms have carpet 0 heating or air con.
Stayed 5 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service
Ok
Is my 2nd time there. For th low price, is good.. But th walls have literally no insulation so can hear neighbohrs very well, th lifts are old, th breakfast is simple but Ok, but th coffee is not good from those machines.
Stayed 1 night in Dec 2019

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel I have ever been to. There is even an additional charge for TV remote control.
Stayed 4 nights in Nov 2019

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was cleaned every day and the view was amazing from our balcony. The food was ok, but not always hot. There were no snacks throughout the day, only main meals in the restaurant. The staff were the most miserable and unhelpful staff I have ever come across in all the years that I have travelled. They were rude and complained about anyone being loud or enjoying themselves.
Stayed 7 nights in Nov 2019