Overview of Aparthotel Tropical

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Aparthotel Tropical

3 out of 5

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Kitchen
  • Breakfast Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPlaza del Charco2 min walk
    Popular LocationSan Juan Church2 min walk
    Popular LocationPlaya del Muelle3 min walk
    AirportSanta Cruz de Tenerife (TFN-Tenerife North)31 min drive

Choose dates to view prices

  • Studio (2 pax)

    4.1/5 guest room rating

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Studio (1 pax)

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 1
    • 1 Single Bed
    More details

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Aparthotel Tropical is near the beach. Plaza del Charco and La Paz Lookout are notable landmarks, and the area's natural beauty can be seen at Orotava Valley and Lago Martianez Swimming Pools. Don't miss out on a visit to Loro Park.
Popular Location

What's nearby

  • Plaza del Charco - 2 min walk
  • San Juan Church - 2 min walk
  • Playa del Muelle - 3 min walk
  • Church of Nuestra Senora de la Pena de Francia - 5 min walk
  • Puerto de la Cruz Town Hall - 5 min walk

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 31 min drive


  • Mamma Rosa - 3 min walk
  • Restaurante La Papaya - 3 min walk
  • Restaurante Mil Sabores - 3 min walk
  • Kafka - 3 min walk
  • El Padrino - 3 min walk
View in a map

About this property

Aparthotel Tropical

3-star hotel, walk to Plaza del Charco
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a meeting room and concierge services. All 35 rooms have free WiFi, and feature kitchenettes with fridges, hobs and microwaves. Guests will also find TVs, phones and free toiletries. Limited housekeeping is available.
Aparthotel Tropical offers 35 forms of accommodation with free toiletries. Accommodation at this 3-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily: EUR 5 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)


  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 1 meeting room


  • Rooftop terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Linens
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Shower/bathtub combination
  • Towels


  • TV

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Hob


  • Phone
  • Safe (surcharge)



Check-in from 2:00 PM - midnight
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 2 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Tropical Hotel Puerto de la Cruz
Tropical Puerto de la Cruz
Aparthotel Tropical Hotel Puerto de la Cruz
Aparthotel Tropical Hotel
Aparthotel Tropical Puerto de la Cruz
Aparthotel Tropical
Aparthotel Tropical Tenerife/Puerto De La Cruz
Aparthotel Tropical Hotel
Aparthotel Tropical Puerto de la Cruz
Aparthotel Tropical Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at Aparthotel Tropical and receive a full refund?
Yes, Aparthotel Tropical offers free cancellation on select room rates, because flexibility matters! Please refer to Aparthotel Tropical cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Aparthotel Tropical?
As of 27 Jan 2021, prices found for a 1-night stay for 2 adults at Aparthotel Tropical on 28 Jan 2021 start from £23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Aparthotel Tropical have a pool?
Yes, this property has an outdoor pool.
Is Aparthotel Tropical pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aparthotel Tropical?
There is free parking nearby.
What time is check-in at Aparthotel Tropical?
Check-in is from 2:00 PM - midnight.
What time is check-out at Aparthotel Tropical?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Aparthotel Tropical located?
Situated near the beach, this hotel is steps away from Orotava Valley and Plaza del Charco. Garden Beach and Taoro Park are also within 15 minutes.
Rating 5 - Excellent. 6 out of 51 reviews
5 - Excellent 12%
Rating 4 - Good. 20 out of 51 reviews
4 - Good 39%
Rating 3 - Okay. 20 out of 51 reviews
3 - Okay 39%
Rating 2 - Poor. 3 out of 51 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 51 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.
Stayed 7 nights in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Well located- get what you pay for.
If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.
Stayed 18 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penthouse suite.
Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
Stayed 7 nights in Jan 2019

2/5 Poor

Travelled with partner
Sad face IconDisliked: Staff & service, amenities
Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
Stayed 6 nights in Jan 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREMELY unsatisfactory and unprofessional.
The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Stayed 1 night in Jan 2019

See similar properties

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code