Title: Aluasoul Orotava Valley Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aluasoul Orotava Valley Adults-only hotel with 2 restaurants and bars/lounges ## Photo gallery for Aluasoul Orotava Valley ![View from property - Aluasoul Orotava Valley (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/83795c9d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Aluasoul Orotava Valley (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/w3840h2556x0y4-2adfb321.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar - Aluasoul Orotava Valley (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/29729e6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, desk, laptop workspace - Aluasoul Orotava Valley (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/0d095ade.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Aluasoul Orotava Valley (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/w3836h2558x4y3-c0f4bd6f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Plaza del Charco, AluaSoul Orotava Valley - Adults only is a tranquil retreat with an ocean view. Enjoy a breakfast buffet, unwind at the sauna or poolside bar and relish local cuisine at one of the two on-site restaurants. ## Reviews 7.6 Good ## Popular amenities - Pool - Breakfast included - All-inclusive - Pet-friendly - Free Wi-Fi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Suite (2 Adults) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/w3837h2556x3y4-a7dc9dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (2 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - double Rainfall showerhead - 431 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Suite (3 Adults) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/w3837h2556x3y4-a7dc9dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - single Rainfall showerhead - 431 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Suite (1 Adult) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/w3837h2556x3y4-a7dc9dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - single Rainfall showerhead - 431 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Suite (Teide View) (1 Adult) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/w3837h2556x3y4-a7dc9dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Teide View) (1 Adult) ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - single Rainfall showerhead - Mountain view - 431 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Suite (Teide View) (2 Adults) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/w3837h2556x3y4-a7dc9dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Teide View) (2 Adults) 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - single Rainfall showerhead - Mountain view - 431 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Suite (Teide View) (3 Adults) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/w3837h2556x3y4-a7dc9dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Teide View) (3 Adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - single Rainfall showerhead - Mountain view - 431 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Suite Frontal Ocean View (1 adult) ![Shower, rainfall showerhead, hair dryer, towels](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/4da5d501.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Frontal Ocean View (1 adult) ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - double Rainfall showerhead - Ocean view - 431 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Suite Frontal Ocean View (3 adults) ![Shower, rainfall showerhead, hair dryer, towels](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/4da5d501.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Frontal Ocean View (3 adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - single Rainfall showerhead - Sea view - 431 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Suite Frontal Ocean View (2 adults) ![Shower, rainfall showerhead, hair dryer, towels](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/4da5d501.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Frontal Ocean View (2 adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge LED TV Separate bedroom Sofa bed - single Rainfall showerhead - Ocean view - 431 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for My Favorite Club Suite Frontal Ocean View (1 adult) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/0d095ade.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite Frontal Ocean View (1 adult) ### Highlights Balcony Separate sitting area Air conditioning Fridge Free minibar items LED TV Pillow menu Sofa bed - single - Ocean view - 431 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for My Favorite Club Suite Frontal Ocean View (2 adults) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/0d095ade.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite Frontal Ocean View (2 adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Free minibar items LED TV Pillow menu Sofa bed - single - Ocean view - 431 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for My Favorite Club Suite Frontal Ocean View (3 adults) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1350000/1342700/1342622/0d095ade.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### My Favorite Club Suite Frontal Ocean View (3 adults) ### Highlights Balcony Separate sitting area Air conditioning Fridge Free minibar items LED TV Pillow menu Sofa bed - single - Sea view - 431 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-AluaSoul-Orotava-Valley.h1342622.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-AluaSoul-Orotava-Valley.h1342622.Hotel-Information) ## About the area Located in Puerto de la Cruz, Aluasoul Orotava Valley is near the beach. San Felipe Castle and Puerto de la Cruz Archaeological Museum are local landmarks, and the area's natural beauty can be seen at Teide National Park and Rambla de Castro Protected Area. La Vola and Jardin Aquatico are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Puerto de la Cruz travel guide](https://www.expedia.co.uk/Puerto-De-La-Cruz.dx10194) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.40855%2C-16.55667&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2ar_tLIkhWd_902_NAb_Wgrjbck=) Calle Manuel Yanes Barreto 13, 15, Puerto de la Cruz, Canary Islands, 38400 ### What's nearby - ![Garden Beach showing general coastal views and a coastal town as well as a large group of people](https://images.trvl-media.com/place/6161852/f17dc313-bd65-413a-9687-93eb97ba8e78.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Garden Beach 8 min walk \- 0.5 miles - ![Colorful Parrot in Loro Park in Tenerife, Canary islands, Spain; Shutterstock ID 583742722; purchase_order: Comps; job: ; client: ; other:](https://images.trvl-media.com/place/6067441/0752aee2-20bf-459a-a441-48241de1be0f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Loro Park 8 min walk \- 0.5 miles - ![Castillo San Felipe - small medieval fortress in Puerto de la Cruz. Tenerife island, Spain.; Shutterstock ID 614161163; purchase_order: Comps; job: ; client: ; other:](https://images.trvl-media.com/place/6279300/0dbdb4b0-b390-4c80-94ca-77a871795590.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Felipe Castle 10 min walk \- 0.6 miles - ![Plaza del Charco showing flowers, a park and a fountain](https://images.trvl-media.com/place/6237183/99dffb33-dcc5-4805-a5e1-36a5731fbeb4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza del Charco 14 min walk \- 0.8 miles - Taoro Park 12 min walk \- 0.7 miles ### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) 33 min drive ### Restaurants - Alberto's 11 min walk - Alanda 8 min walk - Restaurante Peruano 14 min walk - Cafetería Mazaroco 16 min walk - Andana Beach Club 9 min walk ## About this property ### Aluasoul Orotava Valley Upscale hotel near Plaza del Charco A free breakfast buffet, a poolside bar and concerts and live shows are just a few of the amenities provided at Aluasoul Orotava Valley. Active travellers can enjoy sailing, surfing/body boarding and scuba diving at this hotel. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - An outdoor tennis court, concierge services and tour/ticket information - Multilingual staff, evening entertainment and smoke-free property - Laundry services, luggage storage and a lift Room features All 202 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - LED TVs with cable channels - Wardrobes/cupboards, balconies and separate sitting areas ### All-inclusive details All-inclusive room rates at Aluasoul Orotava Valley are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages Buffet meals, snacks and select beverages included Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Entertainment On-site entertainment and activities ### Awards and affiliations Eco-certified property This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/2000000/1120000/1113400/1113335/3a539946.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alua Tenerife Puerto de la Cruz - Pool - All-inclusive - Spa - Pet-friendly 7.4 Good 131 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1113335&PinnedHotelID=1113335&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/1000000/995600/995586/07f59fab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Las Vegas - 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Adults Only San Cristóbal de La Laguna - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping 9.0 Wonderful 33 reviews £150 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=81513714&PinnedHotelID=81513714&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1342622&PinnedHotelID=1342622&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1342622,1113335,995586,1107569,866283) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 100 metres - Wheelchair-accessible parking available - Onsite parking options include a carport ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - 2 bars/lounges - 2 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Agua Lobby Bar - Kentia Pool Club - Mare Nubium - Terra Café ### Things to do - Concerts/live shows - Evening entertainment - Games - Outdoor pool - Outdoor tennis court - Sailing - Sauna - Scuba diving - Surfing/bodyboarding - Table tennis - TV in common areas - Windsurfing ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 3 floors - 4 buildings - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - Built in 2001 - Locally-owned and organised tours and activities - Mediterranean architecture - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LED TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Laptop workspace - LED lighting - Phone - Safe - Separate sitting area - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 10:00 AM to 6:00 PM Guests under 16 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms A car is recommended for transport to and from this property ### Property is also known as Diamante Suites Diamante Suites Hotel Diamante Suites Puerto de la Cruz Hotel Diamante Suites Hotel Diamante Suites Puerto de la Cruz Hotel Diamante Suites Adults Puerto de la Cruz Hotel Diamante Suites Adults Diamante Suites Adults Puerto de la Cruz Diamante Suites Adults Hotel Diamante Puerto De La Cruz Hotel Diamante Suites Tenerife/Puerto De La Cruz Hotel Diamante Suites Adults Only Hotel Diamante Suites Aluasoul Orotava Valley AluaSoul Orotava Valley Adults only AluaSoul Orotava Valley - Adults only Hotel AluaSoul Orotava Valley - Adults only Puerto de la Cruz AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz ## Frequently asked questions ### Does Aluasoul Orotava Valley have a pool? ### Is Aluasoul Orotava Valley pet-friendly? ### How much is parking at Aluasoul Orotava Valley? ### What time is check-in at Aluasoul Orotava Valley? ### What time is check-out at Aluasoul Orotava Valley? ### Are there all-inclusive benefits at Aluasoul Orotava Valley? ### Where is Aluasoul Orotava Valley located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aluasoul Orotava Valley Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 23 8 - Good 43 6 - Okay 22 4 - Poor 9 2 - Terrible 4 ## Reviews ### 8/10 Good #### Joshua 16 Dec 2023 Liked: Staff & service, room comfort #### Good value for the price Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean. ##### Joshua Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Moran 15 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We had an amazing stay The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back. ##### Moran Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### Sven 20 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was as expected. Would stay there again. ##### Sven Stayed 8 nights in Apr 2023 ### 10/10 Excellent #### Arnaud 22 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities A ##### Arnaud Stayed 10 nights in Sep 2023 ### 4/10 Poor #### Didier 23 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities \* Noisy room in the evening until 11pm : no way to rest, no way to read, awfully noisy \* Cleaning not always well done (cups, coffee pads, herbal tea...) \* Breakfast : coffee with old machines is disgusting, with new machines (2), long queues \* Several times had to ask for butter \* No vegetarian food and sometimes even veggie food (pasta with cheese) contain ham ##### Didier Stayed 7 nights in Mar 2023 ### 8/10 Good #### Manfred 13 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Solides Hotel mit gutem Meerblick oder Sicht auf den Tejde ##### Manfred Stayed 7 nights in Dec 2023 ### 8/10 Good #### Pekka 11 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Siisti ja tilava huone Huone on siisti ja moderni. Äänieristys on huono, viereisen huoneen keskustelukin kuuluu naapuriin. Aamuisin raskaan liikenteen melu herättää ainakin vuoren puoleisissa huoneissa. Iltaisin ja öisin on hiljaista. Hotelli on aika ylhäällä vuoren rinteellä. Erittäin hyvä aamiainen. Hyvä valinta ##### Pekka Stayed 7 nights in Nov 2023 ### 6/10 Okay #### Gordon Arthur 28 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses ##### Gordon Arthur Stayed 3 nights in Nov 2023 ### 8/10 Good #### Elisabeth 11 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gut ##### Elisabeth Stayed 7 nights in Nov 2023 ### 6/10 Okay #### Maytuka-Isabel 20 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities Wir hatten Ameisen im Zimmer es wurde leider nur einmal Insektenspray ausgesprüht. Und an den darauf folgenden Tagen wurden die Tierchen einfach ignoriert auch nach bescheid geben mussten wir uns selber drum kümmern. Auf ein Bügeleisen habe ich drei Tage gewartet. Das Essen im Hotel kann ich nicht empfehlen. Bis auf eine Suppe hat alles nicht so gut geschmeckt und warm/kalt halten der Speisen fällt Ihnen anscheinend sehr schwer. Außerdem erst mal gezwungen, ein Bändchen am Arm zu tragen für den ganzen Aufenthalt um zu zeigen, ob man Halbpension oder Vollpension gebucht hat. Das muss eine andere Möglichkeit geben, das zu zeigen. Unser Bändchen war aus Stoff heißt also nach Hände waschen/ Duschen / schwimmen war das Ding immer nass. ##### Maytuka-Isabel Stayed 7 nights in Oct 2023 ### 8/10 Good #### Lucie 5 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bel hôtel rénové Petit déjeuner décevant Buffet répétitif Le restaurant n’a pas de terrasse ce qui est dommage Les animations de l’hôtel laissent à désirer ##### Lucie Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Antonia 1 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schönes Hotel mit freundlichem Personal. ##### Antonia Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Gordon Arthur 6 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente fin de semana larga Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos ##### Gordon Arthur Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Alejandro 8 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Bastante contento con la estancia. ##### Alejandro Stayed 1 night in May 2023 ### 8/10 Good #### Noemi 10 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities Hotel correcto, tuve problemas con la reserva, pero luego todo ok. ##### Noemi Stayed 1 night in Aug 2020 ### 8/10 Good #### Mikael 2 Nov 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### proche Loro parque et plage mais sur les hauteurs Piscine agréable. grande chambre avec salon et balcon ##### Mikael Stayed 7 nights in Oct 2019 ### 8/10 Good #### Verified traveller 28 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities Très bon en générale , chambre spacieuse et propre ##### Verified traveller Stayed 7 nights in Oct 2019 ### 4/10 Poor #### Verified traveller 27 Oct 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Hôtel décevant pour un 4 étoiles Publicité mensongère, nous attendions un miniclub vanté par vos soins qui n'existe pas. Hôtel relativement loin de la plage: 800m Hôtel de ville sans aucun extérieur. Snacks all inclusive peu étendu et qui ferme parfois 1h avant à la piscine. Points positifs : repas de bonne qualité et aire de jeux intérieure ##### Verified traveller Stayed 6 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 14 Sept 2019 Liked: Staff & service, amenities, property conditions & facilities Está bien si vas con niños, la comida está bien,el desayuno es un poco repetitivo, la habitación es amplia pero el siga cama que ponen a los niños muy incómodo. ##### Verified traveller Stayed 7 nights in Sep 2019 ### 10/10 Excellent #### Juan Andres 19 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es la segunda vez que nos alojamos aqui, en familia, con dos niños. El hotel es muy cómodo y en general el personal muy amable. La situación es muy buena, al lado de Playa Jardin y Punta Brava, andando al LoroParque y al Puerto de la Cruz. La cuesta de subida es lo que peor se lleva sobre todo si vuelves cansado :-). Es cierto que los horarios estan pensados para extranjeros pero no es problema para nosotros. La comida bastante variada y buena calidad. En general un hotel muy recomendable en el que descansar unos dias o tener un punto para recorrer la isla. ##### Juan Andres Stayed 14 nights in Aug 2019 ### 8/10 Good #### Verified traveller 10 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities Yo lo he visto un poco escaso en el tema del todo incluido,sobretodo en los horarios de la zona de la piscina cerraban a las 18.00 y snacks en el restaurante de arriba no habia y de 13.00 a16.00 en la piscina no disponia de snacks tampoco. ##### Verified traveller Stayed 8 nights in Aug 2019 ### 8/10 Good #### Sritharan 4 Aug 2019 Liked: Cleanliness, staff & service, room comfort veldig bra for Family hotel og rent og fint god service,vi er fornøyd og glad. ##### Sritharan Stayed 7 nights in Jul 2019 ### 4/10 Poor #### Nina 19 Jul 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Inga diamanter & inga sviter här inte Dessvärre levde det inte upp till 4 stjärnor överhuvudtaget. Trots reklam för det fanns ej AC, endast en mindre pool som var överfull, ingen närhet till havet, familjerum blev trasig bäddsoffesäng till barnen, lång kö för att komma in i frukostrummet, som var rörigt. Det enda plus var trevlig receptionist man då vi checkade ut efter endast 1 övernattning & ställde in de 4 övriga. Två stjärnor ger vi detta hotell. ##### Nina Stayed 5 nights in Jul 2019 ### 8/10 Good #### SERGIO, Calahorra (la Rioja) 13 Jul 2019 Liked: Staff & service, amenities, property conditions & facilities Lo mejor la cercanía de la piscina a la habitación del hotel, prácticamente al lado. El personal del hotel muy atento y simpático. Aparcamiento gratis muy cerca del hotel. En general un hotel muy bueno para pasar vacaciones en familia. ##### SERGIO Stayed 7 nights in Jul 2019 ### 8/10 Good #### Verified traveller 9 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities No me parecio bien el horario de la piscina ya que cerraban a las 18h, ni el horario de las cenas que era de 19 a 21,30h, creo que los españoles normalmente cenamos mas tarde y mas si estamos de vacaciones ##### Verified traveller Stayed 7 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Club La Santa - all sports inclusive](https://www.expedia.co.uk/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > > [Parque Santiago 2 apartment number 410 sea view](https://www.expedia.co.uk/Arona-Hotels-Playa-Las-Americas-Apartamento-Com-Vista-Para-O-Mar-No-Parque-Santiago-2.h27446232.Hotel-Information) > > [Hotel Esencia de La Palma By Princess - Adults Only (+16)](https://www.expedia.co.uk/Fuencaliente-De-La-Palma-Hotels-Esencia-De-La-Palma-By-Princess.h58101494.Hotel-Information) > > [Santa Barbara Golf And Ocean Club](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Santa-Barbara-Golf-And-Ocean-Club.h2343080.Hotel-Information) > > [Amarilla Golf Residences](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Avenida-Maria-Angeles-Ascanio-Cullen.h95868213.Hotel-Information) > > [Vanilla Garden Boutique Hotel - Adults Only](https://www.expedia.co.uk/Arona-Hotels-Vanilla-Garden-Boutique-Hotel-Adults-Only.h19471095.Hotel-Information) > > [TUI MAGIC LIFE Fuerteventura](https://www.expedia.co.uk/Pajara-Hotels-TUI-Magic-Life-Fuerteventura.h3135924.Hotel-Information) > > [Fuerteventura Origo Mare Resort](https://www.expedia.co.uk/La-Oliva-Hotels-Pierre-Vacances-Fuerteventura-Origomare.h7726198.Hotel-Information) > > [Hotel Hacienda del Conde Meliá Collection Golf & Spa – Adults Only](https://www.expedia.co.uk/Buenavista-Del-Norte-Hotels-Hacienda-Del-Conde-Member-Of-Melia-Collection-Adults-Only.h3509550.Hotel-Information) > > [Hotel Best Tenerife](https://www.expedia.co.uk/Arona-Hotels-Hotel-Best-Tenerife.h2689848.Hotel-Information) > > [Spring Hotel Vulcano](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Vulcano.h692004.Hotel-Information) > > [Duplex Parque Santiago 2 close to pool, sea + beach, central, Wifi, heated pool](https://www.expedia.co.uk/Arona-Hotels-House.h37779565.Hotel-Information) > > [Alua Atlántico Golf – All Inclusive](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Alua-Atlantico-Golf.h1342626.Hotel-Information) > > [Sunset View Club](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Sunset-View-Club.h2350829.Hotel-Information) > > [Royal Palm Resort & Spa - Adults Only](https://www.expedia.co.uk/Pajara-Hotels-Royal-Palm-Resort-Spa.h40234357.Hotel-Information) > > [Alexandre La Siesta](https://www.expedia.co.uk/Arona-Hotels-Hotel-La-Siesta.h22336.Hotel-Information) > > [VILLA WITH PRIVATE HEATED POOL on BANANA PLANTATION. 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