Terrace/patio

Reviews of Hotel Tirreno Residence

3 out of 5
Hotel Tirreno Residence
Via Faro 34, Procida, NA

Reviews

6.8
Rating 10 - Excellent. 10 out of 54 reviews" "
Rating 8 - Good. 20 out of 54 reviews" "
Rating 6 - Okay. 11 out of 54 reviews" "
Rating 4 - Poor. 6 out of 54 reviews" "
Rating 2 - Terrible. 7 out of 54 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019
Response from Fulvio on 28 Jul 2019
thanks

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
tired, 25min walk to port.
roof terrace good, the rest in need of substantial investment to uplift its facilities.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 6 nights in Jun 2017

2/10 Terrible

Keiley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room at the inn!
We booked our room in September 2015 for our stay in July 2016. When we arrived at the hotel they advised us the room was not ready and would we mind waiting for 10 minutes. We were asked to wait for 10 minutes 3 times. We said that was fine and waited. During this time other guests arrived and were shown to their rooms.One couple asked to change rooms which the manager allowed. After 30 or so minutes we were advised there was no room available and would we mind transferring to another hotel. We were not happy about this but, agreed. When we arrived at the place it was not a hotel but a soulless apartment with no facilities or garden. After being shown in by the owner/manager we did not see anyone else at the property until the next day and that was the cleaner who asked us to leave so she could clean for the next occupants. The hotel Tirreno still charged us the full price! This, I believe, is an absolute cheek. We were treated very poorly and would not recommend booking this hotel if you want the security of knowing you definitely have a room.
Response from Alberto on 24 Jul 2016
Gentili Signori è vero che vi abbiamo fatto aspettare per circa 30 minuti , ma non era nelle nostre intenzioni. C' era stato un problema tecnico nella stanze e credevamo che il tecnico in poco tempo lo risolveva. quando invece il tecnico ha chiesto più tempo per non farle più aspettare gli abbiamo chiesto se volevano andare in altro residence, oppure aspettare ancora. Loro hanno preferito andare. Era un altro residence e non un appartamento presente sempre su expedia con media voti anche migliore della nostra. Gli altri ospiti gli abbiamo dato subito perchè avevano soggiorni di più notti mentre loro solo una notte, e quindi si preferisce i clienti di una notte farli spostare per evitare che domani tornino nella struttura e fare quindi un cambio in più ancora più disagevole per i clienti. Ci scusiamo per il problema tecnico, ma può succedere ovunque anche in alberghi di lusso. grazie ancora per averci preferito.

6/10 Okay

Polly

Liked: Cleanliness, staff & service
Disliked: Room comfort
beautiful gardens, modest rooms.
The gardens for this hotel are very special. The rooms however are very basic. Good weather will make or break your stay here. As, if it rains and you are stuck indoors, it won't be much fun. The wifi also only worked in communal areas.

10/10 Excellent

david, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Little Oasis
The residence is situated on a quiet street on the lovely island of Procida. Our stay here was relaxed and laid back. The accommodation was of a good size. The staff were very friendly and helpful when we spoke to them. The building is situated in a lovely garden with large cacti and orange trees and there is a fabulous view of most of the island, Vesuvius and the bay of Naples from the roof terrace. The local well-stocked supermarket is a ten minute walk away. The beach is two minutes away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fantastic place!
Set in an old lemon plantation it has terraces, nooks and crannies and a wonderful atmosphere. The staff is helpful with everything and extremely kind and accommodating. Beautiful tiles and ceramics and a great view from the roof where you can have your breakfast.

8/10 Good

Kirsten, Perth

Liked: Staff & service
Great views from the rooftop
Nice place to stay. A little way out of the town centre, but that made it a bit quieter - less moped noise.

10/10 Excellent

Shane, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Great friendly handy location and very well priced !!!

6/10 Okay

M

Liked: Staff & service
chance to see procida
Procida is great , not many hotels. but this hotel is quite far from harbour, and it should be mentioned that a taxi is required and that not meal can be ordered at hotel

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

2/10 Terrible

Francesco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

giacomo

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2020
Response from s on 9 Sept 2020
grazie mille

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Il residence è vecchio, doccia mal funzionante, senza saponi. Si trova in un posto tranquillo. Il personale è stato disponibile a cercare di soddisfare le nostre richieste
Stayed 4 nights in Aug 2019

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities
hotel appartement. Loin des plages loin du port. personnel très agréable. beau jardin
Stayed 2 nights in Oct 2018

10/10 Excellent

Jean-Michel, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un petit coin de paradis, simplement
Joli séjour en chambre double (possible triple), literie confortable, wifi ok, salle de bains complète et fonctionnelle, coin cuisine et frigo, ensemble propre sans excès, tout est simple mais tout le nécessaire est présent. Amateurs de sobriété heureuse c'est pour vous, amateurs de luxe et de déco passez votre chemin. Petite terrasse privée en contrebas du grand jardin ouvert à tous, plein d'arbres et de fleurs (en octobre des citrons partout !), et multiples terrasses tout autour. Voir nos photos. Toujours quelqu'un à la réception, disponible et sympa. La moitié de l'ile est accessible à pied, pour le reste il y a des petits bus. Le port est à 20 mn de marche (ça descend), pour en venir compter plus (ça monte!), et le coeur de Naples est à 30mn de bateau. Une plage de rochers est à quelques minutes en bas de la falaise, de "vraies" plages sont à 15-20 mn à pied. Bref, on a adoré cet endroit, mais peut-etre ne faut-il pas trop le dire, et que cela reste confidentiel... On reviendra, et plus longtemps.
Stayed 1 night in Oct 2018
Response from Reception on 23 Oct 2018
Thank you veru much!!

8/10 Good

Gian, Padova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasi di Pace, in un giardino incantevole.
Appena arrivati, ci siamo sentiti accolti in una clima di serenità. Ci hanno messo immediatamente a nostro agio, fornendoci tutte le informazioni di cui avevamo bisogno. Il Residence è immerso nel verde e più che un giardino, potrei definirlo un orto botanico dove gli alberi di limoni, fanno da padroni, veramente uno spettacolo, con ampie terrazze sui tetti che offrono un panorama mozza fiato. Lo consiglio vivamente a chi ha voglia di fare una vacanza all'insegna del relax!
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torneremo sicuramente!
Proprietari disponibili e cordiali, ottimo rapporto qualità prezzo. Il giardino è una chicca di cui i gestori sono ovviamente molto orgogliosi. Torneremo!
Response from Fulvio on 11 May 2018
Grazie mille delle belle parole

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
struttura lontana dal mare
la struttura e' immersa nel verde ma è maltenuta. Le stanze erano caratterizzate da un pessimo odore di chiuso, c'erano ragnatele dal soffitto e sotto alcune mensole, le sedia di plastica nel terrazzo non erano state neppure spolverate, il piano cottura dava l'idea di non essere stato pulito da tempo. Sul letto una coperta che presentava alcuni rattoppi
Response from Reception on 3 Jun 2017
Il mare dista a 100 mt, più un comodo e gratuito servizio per le spiagge private inoltre la struttura ha è dotata di minibar alla reception quindi non è vero che è lontano dal mare e dai bar. Nessuna coperta della struttura è rattoppata, ne riteniamo che ci sia odore di chiuso nelle camere. comunque sul posto ci aveva detto che era stato di gradimento il suo soggiorno. Non capiamo un comportamento del genere. Meglio esporre sul posto e al momento eventuali critiche

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Joli hôtel avec chambres au milieu d'un très beau jardin avec des arbres fruitiers. Il faut prévoir café et petit déjeuner car ce service n'est pas disponible. Il y a un coin cuisine dans les chambre et une petite terrasse pour prendre le ptit déjeuner. L'hôtel est un peu compliqué à trouver lorsqu'on arrive à Procida

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttura! Ottima posizione vicino al porto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastico
Personale gentile e amichevole servizio navetta per lido convenzionato

6/10 Okay

Giuseppe

Liked: Cleanliness, staff & service
Hotel tranquillo situato a 1 km dal porto, zona di maggior vita dell'isola. Il posto ideale per riposare per qualche giorno

2/10 Terrible

Patrick, Tisselt

Disliked: Staff & service, property conditions & facilities, room comfort
Not to book in january
There was no warm water,in none of the 3 rooms , the receptionist ran away after bringing some breakfast before we could complain. As the hotel was empty , the rooms were freasing cold.

8/10 Good

Richard, Nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un jardin d'Eden
Hotel résidence, situé dans une rue très calme mais c'est ce qu'on cherchait. Un jardin magnifique planté d'orangers et de citronniers. Bien que l'hotel était normalement fermé à ces dates (une erreur d'Expédia?), le patron nous a reçus avec chaleur et s'est mis en quatre pour que le séjour s'y passe parfaitement. La gentillesse et la bienveillance de l'accueil resteront l'un de nos souvenirs italiens.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

anna, battipaglia

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel discreto
Personale cordiare e disponibile l hotel nn è molto centrale ma situato in una zona tranquilla cmq facile da raggiungere con pullman o affittando un motorino è l ideale x girare tutta l isola.lapulizia lascia un po a desiderare...

2/10 Terrible

levesque

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honteux
Trés mauvaise surprise en arrivant, l'acceuil et surtout la propreté n'est certainement pas digne d'un 3 étoile. Canapé moisi, ménage non fait, torchon en guise de serviette. Bref un désastre pour une chambre a 80 euros la nuit. Nous avons pris des photos que nous vous enverrons ensuite de retour en France

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel ist nur in den warmen Monaten zu empfehlen, da es nicht gut beheizbar ist. Hotel hat eine schöne Gartenanlage.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Schönes Fleckchen Erde..
Leider viel Autolärm trotz kleiner Straßen

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

luigi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

eva

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hôtel chaleureux jardin magnifique
l'hôtel est éloigné de la plage mais ce qui est bien c'est que c'est calme il n'y a pas trop de touristes. C'est beaucoup d'italien qui viennent passer leur vacances. On est vraiment immergé. Le personnel parle pas très bien anglais mais il font tout pour essayer de nous comprendre. C'est pratique car il y a une cuisine dans la chambre. Le ménage n'est pas fait chaque jour juste avant que l'on arrive

4/10 Poor

Midaldrende ægtepar, Frederiksberg, Danmark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fredelig beliggenhed - dårlig vedligehold
Hotellet havde en morgenmadsterasse med en fantastisk udsigt. Men den smukt anlagte have og værelserne var stærkt nedslidte og forsømte. Badeværelset sejlede som følge af et utæt vandrør. Der var ikke toiletpapir ved ankomsten og der blev ikke rengjort eller skiftet håndklæder under opholdet (2 overnatninger). Betjeningen venlig. Fredelig beliggenhed ca.20 min. gang fra byen (ad veje, uden fortove, der var trafikerede af biler og - især - scootere. Det sidste er naturligvis ikke hotellets, men øens problem).NB: De foreslåede alternativer til indholdet af en "fritidsrejse" dækker dårligt en kultur- og naturrejse. Det kan vel ikke kaldes en "romantisk smuttur"?

8/10 Good

Enzo, Catania

Liked: Staff & service
Hotel immerso in un curato e profumato giardino
Arrivati in un' isola piccola ma confortevole, che ti dà tanto in accoglienza e calore umano! Paesaggi incantevoli e tramonti mozzafiato !!! Abbiamo vissuto intensamente la vita di Procida attraversandola in lungo e in largo!

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
gut
angenehm

10/10 Excellent

Inez, Rijswijk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig!
Hotel Tirrenno Residence is prachtig. De tuin is schitterend. Heerlijk ontbeten op het terras met uitzicht op zee. Een heel mooi begin van deze vakantie.

8/10 Good

Ana, España

Liked: Cleanliness, staff & service, property conditions & facilities
Terraza con vistas estupendas para rico desayuno
Muy agradable, limpio y lindo. Algo apartado de restaurantes, cafeterías y supermercados. Recomendable llevar algo de comida para preparar en la cocina que incluye la habitación. Los encargados muy amables.

2/10 Terrible

Francesco, Avignon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Il n'en reste pas moins que cet hôtel est une pourriture.

8/10 Good

fabio, Heerenveen Holland

Liked: Cleanliness, staff & service
Un piacevole soggiorno senza spendere una fortuna
Con una piccola ristrutturazione si potrebbero esaltare le potenzialità di questo sito. Giardino simil tropicale e due terrazze stupende il tutto immerso in un area molto silenziosa..........

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Ottimo per qualche giorno di pace
Molto rilassante e piacevole per trascorrere alcuni giornii in tranquillitá, il personale é accogliente e simpatico

6/10 Okay

Isabelle, Toulouse

Liked: Staff & service
Emplacement isolé, au calme
Le personnel est aimable et disponible. Possibilité de se faire à manger sur place mais rien dans les alentours pour faire ses courses. La résidence est malheureusement éloignée du port qui concentre un peu d'animation, sans commerces environnants ; vélo, scooter ou voiture indispensables. Le confort n'est pas optimum (petit filet d'eau pour la douche, mobilier vieillot et minimal) mais la beauté du jardin, de ses fleurs magnifiques et des citrons à portée de main, dans lequel on peut prendre son petit-déjeuner, compense pour quelques jours ces petits désagréments tout à fait "surmontables". Cet endroit est un havre de repos et de calme à l'image de cette île magnifique par sa simplicité.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nel giardino di limone, 10 min dal porto a piedi
ottimo, molto calda hospitalita come una famiglia

8/10 Good

Roberto, Napoli, Italia

Liked: Cleanliness, staff & service, room comfort
Esperienza da ripetere
Personale molto simpatico e disponibile. Ottimo rapporto qualità / prezzo. Servizio navetta comodissimo. Terrazza panoramica fantastica.

8/10 Good

Roberto, roma

Liked: Staff & service, room comfort
senza infamia e senza lode
personale molto affabile la biancheria veniva però cambiata dopo 3 giorni!! forse un po' troppo considerato la stagione estiva!! colazione scarsa (2 fette biscottate ed 1 cornetto) comunque il costo di 3 euro era onesto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo
siamo stati benissimo! trattamento eccezionale, ci torneremo sicuramente

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Procida is a fantastic island,but the trafic is a nuisance.The strengh of the hotel is their staff, friendly and helpful.