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Reviews of Jardins do Porto by Unlock Hotels

4 out of 5
Jardins do Porto by Unlock Hotels
Rua do Almada 613, Porto, Porto

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 39 reviews" "
Rating 8 - Good. 2 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here. Staff was so welcoming, steered us in right direction for food and sightseeing. Had great drinks before dinner at their in- house bar and then walked to dinner. One night at Cruel and one night at Mistu. Both fantastic. We loved our walk back up the hill to the quiet neighborhood where the inn was. The breakfast in the morning was delicious and perfect before set off on foot each day to see the sights. I highly recommend this small, quiet hotel. Thank you for such a nice stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Haruaki, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect boutique hotel. Loved the beautifully furnished and high ceiling room(and shower). The hotel staffs were all super nice and very professional.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tim, Woodcliff Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, particularly Sara, were terrific. From pre-visit emails to departure, they did everything they could to make our visit comfortable. The restaurant was delicious. Help with transfers and recommendations was provided quickly, clearly and cheerfully. Would definitely recommend. Thank you.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and location. Great service.
Stayed 2 nights in Jan 2024
Response from Jessica Landim | Jardins do Porto on 5 Feb 2024
Thank you very much for your lovely feedback!

10/10 Excellent

Deborah

Stayed 3 nights in Jan 2024

10/10 Excellent

Hanbo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jessica Landim | Jardins do Porto on 5 Feb 2024
Thank you very much for your lovely feedback!

10/10 Excellent

Lucinda

Stayed 3 nights in Jan 2024
Response from Jessica Landim | Jardins do Porto on 5 Feb 2024
Thank you very much for your lovely feedback!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very friendly and welcoming. The outside garden area was beautiful!
Stayed 3 nights in Sep 2023
Response from Sara Nunes & Team on 10 Sept 2023
Dear Jennifer, thank you so much for your kind words. It was a pleasure to welcome you to our guest house. Your group was so heartwarming and kind.See you soon!

10/10 Excellent

Alyssa

Stayed 1 night in Aug 2023
Response from Jessica Landim | Jardins do Porto on 20 Aug 2023
Thank you very much!

10/10 Excellent

Patrick, Marco Island

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely impeccable boutique hotel. First class service and accommodations. Highly recommend!
Response from João Santos on 29 Jun 2023
Dear Patrick,Thank you so much for your kind review!Looking forward to having you with us again.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic boutique hotel with top notch service. Highly recommend. Ask for their restaurant recommendations too.
Stayed 2 nights in May 2023
Response from Jessica Landim | Jardins do Porto on 9 Jun 2023
Thank you very much Dear Karen!It was lovely meeting you!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful converted building with vegan restaurant, everything is just down the hill
Stayed 4 nights in May 2023
Response from João Santos on 29 May 2023
Dear Daniel,Thank you so much, it was a pleasure having you stay with us.Looking forward to seeing you again!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very picturesque with friendly and helpful staff. Welcome drink and notes. Balcony to sit outside your room and lovely decorations. Super clean and in good location. Definitely would stay here again! The only things I didnt like were the window in the bathroom that opens into the main room which means you're giving a peep show and when you turn on the bathroom light at night you illuminate the room where people are sleeping. There's also a nighlight built into the wall that means it doesn't get fully dark in the room at night.
Stayed 3 nights in May 2023
Response from Jessica Landim | Jardins do Porto on 8 May 2023
Dear Karen,It was lovely meeting you!Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra Special Hotel
Our stay was wonderful! The staff is friendly and helpful. The breakfasts were amazing! And, the extra touches made the stay special. We love that it is a boutique hotel and we highly recommend staying here.
Stayed 4 nights in Mar 2023
Response from Jessica Landim on 15 Apr 2023
Thank you very much for your lovely feedback!It will be a pleasure having you with us again!

10/10 Excellent

BEAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2023
Response from Jessica Landim on 11 Feb 2023
Thank you very much, Dear Beat Poltera,It was lovely meeting you.We are looking forward to having you with us again!

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number 10!
Excellent location- close walking distance to everything--many pedestrian only walking streets with good places to eat. Hotel is beautiful, tastefully renovated, beds wonderful. Delicious buffet in the morning, and dining in the evening convenient and excellent.
Stayed 3 nights in Oct 2022
Response from Jardins do Porto on 25 Oct 2022
Dear Arden,Thank you so much for your kind review, we love to know that our hard work is paying off!We do hope to see you again as you were lovely guests.

10/10 Excellent

Sadegh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great in every way. Very clean with a great garden view. Staff were great and attentive. It’s all good. I’ll give it 5 across the board.
Stayed 2 nights in Oct 2022
Response from João Santos on 10 Oct 2022
Sadegh thank you so much for being amazing guests!We truly hope to see you again and exceed your expectations one more time.

10/10 Excellent

Roman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very charming. Rooms are very clean with a nice view overlooking the garden. Staff is very friendly and professional. We checked out early, before breakfast was served, but they gave us a breakfast to go in the paper bag, which was very nice. Great hotel overall, good location with walking distance to everything one may need.
Stayed 1 night in Sep 2022
Response from João Santos on 29 Sept 2022
Dear Roman,Your review was so very kind!We appreciate your words very much, and that is why we go above and beyond to provide the amazing experience we do.We can't wait to see you again!

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service
Great property, but 2 nights in a row our room smelled like sewage, it was so bad that we couldn’t fall asleep for 3 hours
Stayed 3 nights in Sep 2022
Response from João Santos on 23 Sept 2022
Dear Leonard, we are so happy that you enjoyed your stay at our hotel!However, we do need to apologize for the great inconvenience that was the smell.Unfortunately, it was out of our hands, but we would like to tell you that the issue has been dealt with!

10/10 Excellent

Mercedes Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal, desayuno muy rico con opciones veganas. Habitación espaciosa, limpia, bonita... Muy recomendable
Stayed 2 nights in Aug 2022
Response from João Santos on 22 Aug 2022
Estimada Mercedes, muito obrigado pela review tão amável!Estamos muito contentes e orgulhosos que tenha gostado tanto da sua estadia, esperamos que seja para repetir em breve.Obrigado!

10/10 Excellent

King Lun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will introduce to friends
It was a amazing experience at this cozy boutique guest house, although the location quite far way from the city center. Staffs are friendly, clean and tidy, new interior design, all the things setting are user friendly
Stayed 3 nights in Jun 2022
Response from Maria Macaes on 30 Jun 2022
Dear King Lun, We were super happy to have you here and more than pleased to have guided you in the beautiful city of Porto. We will be looking forward to the day you come back!

10/10 Excellent

Livania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jardins do Porto is a representation of Porto : A new hidden secret . The boutique hotel is gorgeous , very intimate . The owner and staff give a very individual service to all guests . The vegan restaurant is extremely good. Any question or request We had was accommodated promptly . I would recommend this hotel for anyone that wants to experience Porto . My only recommendation for such a great hotel is to have easy coffee early am accesible to guests in the lounge. The breakfast and coffee starts at 8:30 am, so several times I had breakfast in very close restaurants , 3 min walks that open at 7 am . Most of the tours we booked started at 8 , so we could not wait for breakfast .
Stayed 5 nights in May 2022
Response from João Santos on 9 Jun 2022
Dear Livania, thank you so much for your kind review! We trust you had a wonderful time in our Boutique Guest House and we were delighted to have you here. Hopefully, you will come back to experience another amazing stay in our gorgeous city, at Jardins do Porto! Best regards, Jardins do Porto

10/10 Excellent

Emmy van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Normen

Stayed 1 night in Jan 2024
Response from Jessica Landim | Jardins do Porto on 5 Feb 2024
Thank you very much for your lovely feedback!

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect visit!
Beyond my expectations, it was perfect and super cozy! The room with the balcony was absolutely brilliant. Service was at super high standard (João went above and beyond to help me surprise my girlfriend with flowers) and the breakfast was fantastic. Highly recommend this place!
Stayed 1 night in Jan 2024
Response from Bruno Costa on 17 Jan 2024
Dear Jonas ,Thank you very much for your kind review.We always do our best to provide the best experience,it was a pleasure to have you and your girlfriend with us,we hope to see you back.

10/10 Excellent

Fabíola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Jessica Landim | Jardins do Porto on 5 Feb 2024
Thank you very much for your lovely feedback!

10/10 Excellent

Ali Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war hervorragend
Stayed 4 nights in Nov 2023
Response from Bruno Costa on 19 Nov 2023
Dear Mr Ali, Thank you very much for taking the time to rate our unit and to share your opinion with all those who value it. On behalf of myself and the entire team, we would like to thank you for your preference for the Jardins do Porto by UNLOCK BOUTIQUE HOTELS. Your words reflect the passion with which we serve and welcome our guests on a daily basis and we feel very honored to have met your expectations. All UNLOCK BOUTIQUE HOTELS teams strive to create memorable experiences for our guests, through details and attention to your needs, in an environment full of art, culture, history and true hospitality, so typical of our way of welcoming and hosting, so that you feel at home!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una chicca di hotel
Hotel a dir poco eccellente! Personale accogliente e gentile, comfort e pulizia ottimi e posizione perfetta per muoversi a piedi.
Stayed 1 night in Sep 2023
Response from Jessica Landim | Jardins do Porto on 3 Oct 2023
Thank you very much for the lovely feedback!

10/10 Excellent

Ninette

Stayed 4 nights in Jul 2023
Response from Jessica Landim | Jardins do Porto on 6 Aug 2023
Thank you very much Dear Ninette!We hope to have you with us again.

10/10 Excellent

Corinne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unglaublich freundliches Personal. Hübsches schön eingerichtetes kleines Hotel. Gutes Frühstück! Personal war extrem hilfsbereit und zuvorkommend. Wir würden sofort wieder buchen
Stayed 6 nights in Apr 2023
Response from João Santos on 1 May 2023
Dear Corinne,You were amazing guests!Thank you so much once again for choosing Jardins do Porto.We can't wait to see you again!

10/10 Excellent

Ditte

Stayed 2 nights in Oct 2022

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from João Santos on 19 Aug 2022
Thank you so much for your kind review dear Daniele! We hope to see you again in our beautiful Guest House.