Portland Regency Hotel & Spa

Photo gallery for Portland Regency Hotel & Spa

Primary image
Indoor spa tub
Indoor spa tub
Balcony
In-room safe, individually furnished, iron/ironing board

Overview of Portland Regency Hotel & Spa

Portland Regency Hotel & Spa

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
20 Milk Street, Portland, ME, 04101

Explore the area

  • Popular LocationCharles Q. Clapp House11 min walk
  • Popular LocationVictoria Mansion12 min walk
  • Popular LocationPortland Museum of Art12 min walk
  • AirportPortland, ME (PWM-Portland Intl. Jetport)13 min drive

Choose dates to view prices

About this area

Portland

Portland Regency Hotel & Spa is located in Downtown Portland, a neighbourhood in Portland, and is near the airport and near the beach. Cathedral of the Immaculate Conception and Wadsworth-Longfellow House are local landmarks, and the area's natural beauty can be seen at East End Beach and Eastern Promenade. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Fitzpatrick Stadium. Kayaking, sailing and surfing/boogie boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Portland travel guideOpens in a new window
Map

What's nearby

  • Cross Insurance Arena - 6 min walk
  • Cathedral of the Immaculate Conception - 7 min walk
  • Charles Q. Clapp House - 11 min walk
  • Victoria Mansion - 12 min walk
  • Portland Museum of Art - 12 min walk

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 13 min drive

Restaurants

  • Novare Res Bier Café - 2 min walk
  • Olive Cafe - 2 min walk
  • Central Provisions - 3 min walk
  • The Grill Room and Bar - 3 min walk
  • Solo Italiano - 3 min walk

About this property

Portland Regency Hotel & Spa

Historic Portland hotel in Downtown Portland, walk to Cross Insurance Arena
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. All 95 individually furnished rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include fridges and room service.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Free local area shuttle

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (6000 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Turndown service

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Guest rating 4.5+
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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 666 out of 971 reviews
5 - Excellent 69%
Rating 4 - Good. 215 out of 971 reviews
4 - Good 22%
Rating 3 - Okay. 52 out of 971 reviews
3 - Okay 5%
Rating 2 - Poor. 27 out of 971 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 971 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this propt was really great! However with it being right in a downtown area, you had to pay for parking.
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disappointing that there wasn’t a coffee maker in the room.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovingly restored former armory right in the heart of Old Port Portland. Large attractive room with very comfortable bedding. Bathroom could use some hooks to hang towels and clothing but otherwise great. Beautiful amenities on site and easy to walk to everything.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the absolutely best stay. The desk staff was friendly/helpful, and we could not be more impressed with the valet group.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the friendliest I have ever met.
Stayed 1 night in May 2022