Title: The Docent’s Collection – Thompson Block Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Docent’s Collection – Thompson Block Victorian hotel in Portland with a 24-hour front desk ![Exclusive Apartment, 2 Bedrooms | Dining room](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/e5025392.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exclusive Apartment, 2 Bedrooms | Living area | 52-inch LED TV with satellite channels, TV, streaming services](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/b45c57d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City Apartment, 2 Bedrooms | 2 bedrooms, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/af236650.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/6d463e12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/e8a08636.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Wadsworth-Longfellow House and Portland Observatory, The Docent’s Collection – Thompson Block provides designer shops on-site. Stay connected with free in-room WiFi. 9.6 Exceptional ## Popular amenities - - 24/7 front desk - Air conditioning - Kitchen - Free WiFi £122 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=38770068&PinnedHotelID=38770068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=38770068&PinnedHotelID=38770068&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=38770068&PinnedHotelID=38770068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=38770068&PinnedHotelID=38770068&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=38770068&PinnedHotelID=38770068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=38770068&PinnedHotelID=38770068&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=38770068&PinnedHotelID=38770068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=38770068&PinnedHotelID=38770068&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Luxury Loft, 1 Bedroom, Accessible | 2 bedrooms, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/4ae81e84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Loft, 1 Bedroom, Accessible 10.0 Exceptional 2 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Queen Sofa Bed ![Standard Studio, 1 Queen Bed | 2 bedrooms, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/cb00f1aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 Queen Bed 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV 2 bedrooms - Sleeps 2 - 1 Queen Bed ![Luxury Loft, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/bf5dce27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Loft, 1 Bedroom 9.6 Exceptional 10 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Separate bedroom - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Luxury Loft, 2 Bedrooms | Living area | 52-inch LED TV with satellite channels, TV, streaming services](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/edb9338c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Loft, 2 Bedrooms 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Queen Sofa Bed ![Luxury Loft, 3 Bedrooms | Living area | 52-inch LED TV with satellite channels, TV, streaming services](https://images.trvl-media.com/lodging/39000000/38780000/38770100/38770068/79b59559.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Loft, 3 Bedrooms ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer - 3 bedrooms - Sleeps 7 - 3 King Beds ### Luxury Loft, 3 Bedrooms, Accessible Bathtub ### Highlights Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV 3 bedrooms Blackout curtains - 3 bedrooms - Sleeps 6 - 3 King Beds ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8200/8166/17e160ed_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Portland South Portland - Pool - Free airport shuttle - Pet-friendly - Parking included 8.0 Very good 1,291 reviews £67 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Portland-Hotels-DoubleTree-By-Hilton-Hotel-Portland.h8166.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=181420&destination=Portland&destType=MARKET&latLong=43.661472,-70.255325&searchId=89388120-4990-459e-b3d1-4ac7feffa431&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4490000/4480300/4480291/1dc67cbc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Portland Downtown - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPortland-Hotels-121-Middle-Urban-Inn.h38770068.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPortland-Hotels-121-Middle-Urban-Inn.h38770068.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.65892%2C-70.25272&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lwlJ9Y6XIrFJG9TEfzj9kW4lkNU=) 121 Middle St., Portland, ME, 04101 #### What's nearby - Casco Bay Lines Ferry Terminal - 5 min walk - 0.3 miles - Cross Insurance Arena - 7 min walk - 0.4 miles - Portland Museum of Art - 13 min walk - 0.7 miles - State Theatre - 13 min walk - 0.7 miles - University of Southern Maine - 20 min walk - 1.1 miles #### Getting around - Portland Transportation Center - 4 min drive - Portland, ME (PWM-Portland Intl. Jetport) - 16 min drive #### Restaurants - ‪Eventide Oyster Co. - ‬2 min walk - ‪Bard Coffee - ‬3 min walk - ‪Cuties - ‬4 min walk - ‪Fore Street - ‬3 min walk - ‪Portland Regency Hotel & Spa - ‬4 min walk ## About this property ### The Docent’s Collection – Thompson Block Hotel near Portland Museum of Art Located close to Wadsworth-Longfellow House and Portland Observatory, The Docent’s Collection – Thompson Block provides designer shops on-site. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Self-parking (surcharge), an electric car charging station and express check-out - Smoke-free property, a nature reserve and a 24-hour front desk Room features All guest rooms at The Docent’s Collection – Thompson Block boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. Extra amenities include: - Kitchens with full-sized fridge/freezers, dishwashers and microwaves - 52-inch LED TVs with streaming services and premium channels - Ovens, blenders and mixers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/898700/898621/c27bf7ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portland Harbor Hotel Downtown Portland - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,664 reviews £128 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=898621&PinnedHotelID=898621&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/65000000/64480000/64474900/64474828/419cdab1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canopy by Hilton Portland Waterfront Downtown Portland - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,033 reviews £110 includes taxes & fees 24 Nov - 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Designer stores ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) ### Outdoors - In a national park ### Accessibility - No lift ### More - 1 building - 3 floors - Built in 1867 - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Entertainment - 52-inch LED TV with premium satellite channels - Streaming services ### Food and drink - Blender - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Full-sized refrigerator/freezer - Hob - Ice maker - Kitchen - Microwave - Mixer - Oven - Paper towels - Restaurant dining guides - Toaster ### More - Air conditioning (climate-controlled) - Electrical adapters - Free local calls - Heating (climate-controlled) - Iron/ironing board - Mobile key entry - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 5:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link A virtual front desk provides assistance to guests Guests are required to download the property's FLEXIPASS mobile app before check-in ### Access methods Staffed front desk, smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Uncovered self-parking fee: USD 60 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit Property Registration Number 28352 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms Construction is underway at a neighbouring building and there may be noise disturbance from the construction work This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as 121 MIDDLE an urban inn The Docents Collections The Docent's Collection Hotel The Docent's Collection Portland The Docent's Collection Hotel Portland ## Frequently asked questions ### Is The Docent’s Collection – Thompson Block pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Docent’s Collection – Thompson Block? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at The Docent’s Collection – Thompson Block on 9 Nov 2025 start from £122.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Portland-Hotels-121-Middle-Urban-Inn.h38770068.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Docent’s Collection – Thompson Block? > Self-parking is available for USD 60 per night. ### What time is check-in at The Docent’s Collection – Thompson Block? > Check-in start time: 5:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at The Docent’s Collection – Thompson Block? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is The Docent’s Collection – Thompson Block located? > Located in Downtown Portland, this hotel is within a 15-minute walk of Wadsworth-Longfellow House, Portland Museum of Art and Portland Observatory. State Theatre and Victoria Mansion are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Docent’s Collection – Thompson Block Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 210 8 - Good 23 6 - Okay 10 4 - Poor 4 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 9.6/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Angela 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful space. We will be back. ##### Angela Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Anna 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at The Docent's Collection, would come here again. ##### Anna Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Si 25 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very modern and new condition. Digital key worked pretty well and convenient. Lots of good restaurants within walking distance. We enjoyed our stay. ##### Si Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Amy 4 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place! Super convenient ##### Amy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Irene 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was really great! It was clean and had everything we needed! The only thing I couldn’t find was a cutting board ;) maybe I missed it. Very nice staff, safe and convenient area. Short bus ride from the airport so we didn’t need a car. We enjoyed our stay! :) ##### Irene Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Richard 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent! Excellent! Was like staying in a high end apartment in an awsome location. Staff were very helpful and friendly. We brought our dog who was warmly welcomed. Our apt had a washer dryer which we made good use of. Would 100% stay again ##### Richard Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Patricia 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is beautiful and in the middle of everything. It is pricey but they spare no expense with respect to service and amenities. The kitchen is fully stocked and the bathrooms are beautiful with wonderful products. Their attention to detail and proactive communication around check in and ensuring the stay is going well is great. Highly recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/5096cf31-3cbc-495e-8e2d-182542025bb6-1751853740819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a58dd0fe-af50-429f-b479-428d14d07fc1-1751853737286.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/197541b6-e8d8-4d44-95bb-9e06423fdd61-1751853737705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83f0b91d-ff31-4daa-96a3-fe68e6469a27-1751853737855.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Susan 24 Oct 2024 Liked: Property conditions & facilities We liked the area, the furnishings, and the design. ##### Susan Stayed 1 night in Oct 2024 ### 10/10 Excellent #### michelle 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was very quiet and clean. Felt more like a home. ##### michelle Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Frank 11 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great spot for downtown Portland ##### Frank Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Verified traveller 16 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was beautifully decorated, clean, had the necessary amenities, and was in a great location. Check in was easy and the hosts were very accommodating. We would definitely stay here again and recommend it to a friend! ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### DANIEL 10 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, building, amenities, design, responsiveness, etc. All around top notch, esp with a toddler. Will stay again for sure. ##### DANIEL Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### JULIE 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful open space. Plenty of room. Clean. Staff was very helpful. I appreciate the check in process. Only thing that could've made it better would have been slippers to go with the bathrobe :) ##### JULIE Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sam 26 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Apartment Beautiful apartment that was well furnished and spacious. Great location! ##### Sam Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Dave 10 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities We asked for early check in and they were able to accommodate us. The rooms, especially the windows, are beautiful. Even the lobby is nice. Very nice stay! ##### Dave Stayed 1 night in Mar 2023 ### 8/10 Good #### Louis 15 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### local treasure A unique stay in the heart of Portland. Quiet, comfortable, with an eye for detail. This is something special. ##### Louis Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Olivia 9 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it so much!!! Very clean and private. ##### Olivia Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Eugene 19 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is our first time staying at an “urban home”, and it exceeded our expectation. The staff was very kind, helped us sorting out a technical glitch quickly. Highly recommended. ##### Eugene Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Monica 24 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was amazing! It had everything we needed plus some. I was called by the host and asked why we are staying and she left a list of places to go and eat. It was very much appreciated. ##### Monica ### 10/10 Excellent #### Georganne M 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities My entire stay was eventful yet restful. I was a little worried never having used digital entry before but they called and reassured me and even though my arrival was past 10:30pm there was no problem getting in. The room is wonderful and the city is a joy to explore. ##### Georganne M Stayed 3 nights in May 2023 ### 6/10 Okay #### Patrick 18 Aug 2024 Liked: Cleanliness Disliked: Staff & service The hotel was very clean but still under construction with no hotel staff on site. It had limited parking and there was none available upon arrival. ##### Patrick Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Ryan 30 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, except we had problems finding the entrance. It might help to put a sign out, or list explicit instructions in the confirmation. ##### Ryan Stayed 1 night in Mar 2023 ### 4/10 Poor #### Philip 25 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities Great place. Very Weird Check in- please no -for the most part you are on your own - no front desk - no bellman - no valet. You need an app and a “ code” to open the front door and get in your room. Very much la smart phone driven experience. The place and location are wonderful - the process in hospitality - not so sure about. ##### Philip Stayed 1 night in Jul 2023 ### 4/10 Poor #### Trent 29 Sept 2023 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Disappointing The checkin process is needlessly laborious, requiring you to download an app. However, my largest complaint was with the tiny bed and extremely loud water noise. I am usually a really deep sleeper, but I have never encountered a room that became so loud any time someone in the property used water. ##### Trent Stayed 1 night in Sep 2023 ### 8/10 Good #### Roberta 28 Oct 2025 Liked: Cleanliness, amenities Cleanliness, staff in lobby were helpful. ##### Roberta Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [The Courtauld Institute of Art, Duchy House](https://www.expedia.co.uk/London-Hotels-The-Courtauld-Institute-Of-Art.h30551422.Hotel-Information) > > [Hotel Mundial](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Mundial.h527390.Hotel-Information) > > [TravelodgeUK Hotels in Trowbridge](https://www.expedia.co.uk/Trowbridge-Hotels-Travelodge-UK.0-0-d182675--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Fort Road Hotel](https://www.expedia.co.uk/Margate-Hotels-Fort-Road-Hotel.h90808889.Hotel-Information) > > [Holiday Inn Express & Suites Nassau by IHG](https://www.expedia.co.uk/Nassau-Hotels-Holiday-Inn-Express-Suites-Nassau.h11918285.Hotel-Information) > > [Renaissance Tuscany Il Ciocco Resort & Spa](https://www.expedia.co.uk/Barga-Hotels-Renaissance-Tuscany-Il-Ciocco-Resort-Spa.h1064090.Hotel-Information) > > [Hotels near OVO Hydro](https://www.expedia.co.uk/OVO-Hydro-Hotels.0-l6220525-0.Travel-Guide-Filter-Hotels) > > [Crowne Plaza Hamburg - City Alster by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Crowne-Plaza-Hamburg-City-Alster.h6219.Hotel-Information) > > [Kilworth House hotel & Theatre](https://www.expedia.co.uk/Lutterworth-Hotels-Kilworth-House-Hotel-Theatre.h17244283.Hotel-Information) > > [Santuari de Lluc](https://www.expedia.co.uk/Escorca-Hotels-Santuari-De-Lluc.h17667505.Hotel-Information) > > [All-Inclusive Hotels in Sardinia](https://www.expedia.co.uk/Destinations-In-Sardinia-All-Inclusive-Hotel.0-0-d6048528-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels with Waterpark in Phuket](https://www.expedia.co.uk/Phuket-Hotels-Waterpark-Hotel.0-0-d6046393-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [MOXY Berlin Humboldthain Park](https://www.expedia.co.uk/Berlin-Hotels-MOXY-Berlin-Humboldthain-Park.h694505.Hotel-Information) > > [Ten Hill Place](https://www.expedia.co.uk/Edinburgh-Hotels-Ten-Hill-Place.h1535542.Hotel-Information) > > [Beach Resorts & Hotels in Dubai](https://www.expedia.co.uk/Destinations-In-Dubai-Beach-Hotels.0-0-d1079-tBeachHotels.Hotel-Filter-Destinations) > > [Radisson RED Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Radisson-Red-Hotel.h82985495.Hotel-Information) > > [Hotels near Barrowland Ballroom](https://www.expedia.co.uk/Barrowland-Ballroom-Hotels.0-l553248621532494090-0.Travel-Guide-Filter-Hotels) > > [Bequia Beach Hotel Luxury Resort & Spa](https://www.expedia.co.uk/Bequia-Island-Hotels-Bequia-Beach-Hotel-Luxury-Resort-Spa.h8145667.Hotel-Information) > > [Residence Inn Portland Downtown/Waterfront](https://www.expedia.co.uk/Portland-Hotels-Residence-Inn-By-Marriott-Portland-Downtown-Waterfront.h2803802.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Ajnala (ATQ)](https://www.expedia.co.uk/lp/flights/bhx/atq/birmingham-to-sri-guru-ram-das-ji-intl-airport) > > [Flights from Paisley (GLA) to Cardiff (CWL)](https://www.expedia.co.uk/lp/flights/gla/cwl/glasgow-to-cardiff) > > [Flights from London (LHR) to Churchill (YYQ)](https://www.expedia.co.uk/lp/flights/lhr/yyq/london-to-churchill) > > [Flights from London (LHR) to Burgos (RGS)](https://www.expedia.co.uk/lp/flights/lhr/rgs/london-to-burgos) > > [Flights from Manchester (MAN) to Bergerac (EGC)](https://www.expedia.co.uk/lp/flights/man/egc/manchester-to-bergerac) > > [Flights from Paisley (GLA) to Nashville (BNA)](https://www.expedia.co.uk/lp/flights/gla/bna/glasgow-to-nashville) > > [Flights from London (LHR) to Campinas (VCP)](https://www.expedia.co.uk/lp/flights/lhr/vcp/london-to-campinas) ### Cars > [Car hire in West Yorkshire](https://www.expedia.co.uk/Destinations-In-West-Yorkshire.d6048822.Car-Hire-Destinations) ### Activities > [Things to do in Elounda](https://www.expedia.co.uk/Things-To-Do-In-Elounda.d6051678.Travel-Guide-Activities) ### Packages > [Kovalam Holidays](https://www.expedia.co.uk/Kovalam.d6049874.Holidays-City-Breaks) > > [Main Market Square](https://www.expedia.co.uk/Main-Market-Square-Nuremberg-Old-Town.d6071735.Attraction)