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Aparthotel

Pool Port Douglas

4.5 star property
Luxury aparthotel in Port Douglas with free parking

Photo gallery for Pool Port Douglas

Relax in a spacious room with an outdoor area featuring a swimming pool and lounge chairs, surrounded by lush greenery and a mountain view.
Relax in this open-plan living space with a kitchen and seating area, featuring a sink, sofa, table, and bench.
Enjoy a comfortable seating area with a sofa and chairs, surrounded by a well-maintained lawn and potted plants.
Enjoy a meal in the kitchen, which opens to a balcony with a view of lush greenery and a pool.
Relax in this stylish living space with a large flat-screen TV, comfortable sofa, and dining area.

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Outdoor space

Add dates for prices

About this property

Pool Port Douglas

Luxury aparthotel in Port Douglas with free parking
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a front desk safe are on-site. Each apartment has 2 bedrooms and offers free WiFi and a furnished patio. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Weekly housekeeping is available.
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 5 km
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site

Family friendly

  • Children stay free (see details)
  • Pool toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 50-inch Smart TV with digital channels
  • Books
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 steps to reach entrance
  • Handrails in stairways (80 centimetre high)
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the marina
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Pro golf lessons
  • Pro golf shop
  • Scooter/moped rentals
  • Basketball nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Swimming nearby
  • Water tubing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 2 floors
  • 5 buildings
  • 54 units
  • Access via exterior corridors
  • Bicycle parking
  • Bicycle storage
  • Built in 2007
  • Electric car charging station
  • Garden
  • Individual decor
  • Individual furnishings

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per day
  • High chair fee: AUD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Pool Apartment Port Douglas
Pool Port Douglas
Port Douglas Pool
Pool Hotel Port Douglas
Pool Resort Port Douglas Hotel Port Douglas
Pool Port Douglas Apartment
Pool Port Douglas Aparthotel
Pool Port Douglas Port Douglas
Pool Port Douglas Aparthotel Port Douglas

About the area

Map
19-37 St Crispins Avenue, Port Douglas, QLD, 4877

What's nearby

  • Four Mile Beach Park - 10 min walk - 0.5 miles
  • Four Mile Beach - 11 min walk - 0.6 miles
  • Wildlife Habitat - 3 min drive - 1.1 miles
  • Crystalbrook Superyacht Marina - 6 min drive - 3.1 miles
  • Sugar Wharf - 7 min drive - 3.3 miles

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 60 min drive

Restaurants

  • ‪Wicked Ice Creams - ‬5 min drive
  • ‪Bam Pow - ‬4 min drive
  • ‪Rattle N Hum - ‬5 min drive
  • ‪Zinc Port Douglas - ‬5 min drive
  • ‪Origin Espresso - ‬5 min drive

Frequently asked questions

Does Pool Port Douglas have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is Pool Port Douglas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pool Port Douglas?

Self-parking is free at this property.

What time is check-in at Pool Port Douglas?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Pool Port Douglas?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Pool Port Douglas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-6:00 PM on request. A fee of AUD 50 per person applies.

Where is Pool Port Douglas located?

Situated near the beach, this luxury aparthotel is within 1 mi (2 km) of Four Mile Beach and Wildlife Habitat. Crystalbrook Superyacht Marina and Flagstaff Hill are also within 3 mi (5 km).

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Pool Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 416 reviews
Rating 8 - Good. 152 out of 416 reviews
Rating 6 - Okay. 46 out of 416 reviews
Rating 4 - Poor. 4 out of 416 reviews
Rating 2 - Terrible. 2 out of 416 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely beautiful pool and surrounding gardens. Swim up room sensational for families to relax and direct access ti the pool. Host Heather and her husband were so helpful and very informative with activities in the area also delightful to deal wirh. Definately will return.
Swim up 2 bedroom apartment
Stayed 6 nights in Jul 2025

8/10 Good

zoe

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at Pool. The pool was large and clean. Our 2 bedroom apartment was upstairs overlooking the pool. The second bedroom was small with no bedside tables or a lamp. The kitchen was well stocked with appliances and the laundry was useful. It’s a long walk to town so we were happy we had a hire car. The walk to the beach is about 10/15 minutes.
Stayed 7 nights in Jul 2025

10/10 Excellent

spiro

Liked: Cleanliness, property conditions & facilities, communication
Aweome place to relax and unwind Gorgeous pools Staff so friendly Def coming back next year
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay!
Stayed 5 nights in Apr 2024

10/10 Excellent

daphne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!
Stayed 3 nights in Aug 2024

10/10 Excellent

REEM

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly, helpful and super approachable staff who gave great advise and recommendations. The property was very clean and comfortable and we really enjoyed our stay!! 😊😍😊
Stayed 4 nights in Jan 2025

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay. Rooms and pool are perfect for a family.
Stayed 8 nights in Dec 2022

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great pool resort!
Stayed 8 nights in Jul 2023

10/10 Excellent

Fares

Liked: Cleanliness, property conditions & facilities, communication
Nice work
Stayed 5 nights in Jan 2025

10/10 Excellent

Lindee

Liked: Cleanliness, property conditions & facilities, communication
We really enjoyed our stay and the three bedroom option was perfect for our family. The kids loved the pool and our private plunge pool right next to the glass window was perfect for close supervision if the kids wanted to swim while dinner was being made.
Stayed 7 nights in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay! The resort was very quiet, kids loved the pool and the apartment was so spacious and modern.

10/10 Excellent

Waleed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Heather at the reception desk was very helpful, the pool was so nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good facilities and as the name suggests a great pool complex.
Stayed 3 nights in Oct 2022

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property. We had a 3 bedroom and it was quiet and had a lovely view out back and pool was only a few steps out of the front door. It is a decent walk to get into town, but there are several shuttle busses available for $10 unlimited trips per day - this worked well for us.
Stayed 4 nights in Jun 2024

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious accommodation and great pools. The team at Pool Resort are friendly and helpful.
Stayed 5 nights in Sep 2022

10/10 Excellent

Nic

Liked: Cleanliness, amenities, property conditions & facilities, communication
What an imcredible place to stay. It was modern, clean and even had netflix to watch of a night when we wanted the kids to have some downtime. Would highly recommend and will def stay there again

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool access with great privacy. Shuttle service is perfect. Will definitely stay here again :)
Stayed 6 nights in Jun 2022

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities, communication
We spend a few nights and it was perfect. Had a room with direct Pool Access, kid loved it. Very spacious, including a laundry and great reception. Minor disadvantage is only that it is a bit of the center, need to get in the car for beachside.
Stayed 3 nights in Jul 2024

8/10 Good

Simona

Liked: Cleanliness, property conditions & facilities, communication
Nice and modern resort with easy access to the pools. Very nice and friendly staff. Spotless clean. Perfect for couples, family with kids, young people.
Stayed 3 nights in Jul 2023

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the pleasure of staying in one of Pool's 3 bedroom apartments. The unit is a home away from home (with some added luxuries). My family were amazed by the size of the unit and the modern feel. The pool at the complex is to say the least 'first class'. The property manager is absolutely lovely as well.
Stayed 5 nights in Sep 2024

8/10 Good

KAREN KATHLEEN

Liked: Cleanliness, property conditions & facilities, communication
The pool is huge and spectacular and the swim out apartments are fabulous with all modern amenities, the parking is convenient. The only downfall is the apartments don’t have fully blockout blinds lots of early morning light shines in.
Stayed 5 nights in Sep 2024

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was relaxing. Well maintained a friendly well presented resort with amazing customer service. Ali recommend a short getaway or a long stay

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
From start to finish our experience was exceptional. The staff were lovely and the accommodation and amenities were perfect. The perfect stay! Thank you 😊
Stayed 3 nights in Nov 2022

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 3 bedroom apartment was fabulous the bed so comfortable furniture was great modern appliances the pool was clean

8/10 Good

Sheridan

Liked: Cleanliness, property conditions & facilities, communication
We had a great stay in a 2 bedroom apartment. It was clean and tidy. Quite small but fine for 2 adults and 2 younger kids. Pool was amazing!!!
Stayed 7 nights in Oct 2023