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Friendly staff, delicious breakfasts, beautiful view of the water, all around great experience!
Based on reviews read prior to booking, hotel was as expected. Room was clean, air conditioning worked well and was vital, and beds were comfortable. Hotel staff were helpful and polite. Only negatives were that bathroom needs upgrade, the plumbing wasn't the strongest and water temperature was variable, ...
Office person should be customer friendly and be more attentive. Pool needs upgrading and the beautiful natural landscape could use a little more care. Overall the location made up for it. Beautiful and fantastic view of the river, and the food was good.
From the moment you walk in, the excellent staff at Trident start to pamper you. Coconut water and a cool towel to refresh you after your drive. The private villas are huge and have all the amenities you could ask for. The private beach is an excellent spot to sun, splash and enjoy a Red Stripe. ...
Need better blanket to cover with at night. I was okay with some of the issues but my wife was not happy. They tried to give us a colored towel to use because they run out of white towels. WiFi did not work properly, TV did not work and no one came to fix it even though it was brought to their attention. ...
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