Find Spa Hotels in Pontlliw and Tircoed, Swansea

"The hotel interior and exterior are simewhat tired and need redecorating. Main lift was not working so had to use a service elevator. Insufficient staff at breakfast, although the 2 waitresses were rushed off their feet!"

"Excellent hotel and I would definitely recommend this hotel"

"Had room only as we were meeting up with friends and family during our stay in Swansea "

"What a nice stay we had the hotel very clean and the staff are very professional and very helpful"

"The staff at the hotel were all lovely and so helpful! We booked breakfast for next morning upon arrival as I saw the food rating was a 5 (no longer an 1 which I saw from previous reviews) and the staff were really kind and accommodating with this. The hotel itself must’ve had a renovation or update since a lot of previous reviews, as after reading them, I was expecting it to be a lot worse, however it was actually very nice. The only downside we experienced was that our room was very hot, which must be known to them as we already had 2 fans in the room for us to use. It wasn’t a huge problem for us but something to note. Other than that everything was really pleasant. It isn’t the Ritz but it was a comfy bed, great location for the beach and pleasant for our stop in Wales whilst I was working. I would absolutely stay again, thank you!"

"Property is good. But breakfast is not of adequate standards in terms of hygiene. Having said that, the hotel operations manager was indeed responsive and willing to sort matters out when a feedback was provided."

"Excellent including dinner breakfast and staff"

"Room clean, but a lot of cobwebs at the top of the head board. Topper mattress was lumpy in the middle of the bed. Room was only cleaned on day of arrive, bin emptied on second day and cups cleaned. Recreptoon staff and bar staff lovely. Breakfast nice apart from cold coffee and toast."