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Pedras do Mar Resort & SPA

Photo gallery for Pedras do Mar Resort & SPA

Featured image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Pedras do Mar Resort & SPA

Pedras do Mar Resort & SPA

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Rua das Terças, 3, Fenais da Luz, Ponta Delgada, 9545-228

Explore the area

  • AirportPonta Delgada (PDL-Joao Paulo II)13 min drive
  • Popular LocationPonta Delgada City Gates13 min drive
  • Popular LocationLagoa do Fogo25 min drive
  • Popular LocationLagoa das Sete Cidade30 min drive

Choose dates to view prices

About this area

Ponta Delgada

Located in Ponta Delgada, Pedras do Mar Resort & SPA is in a rural area and on the waterfront. Batalha Golf Course and Honey Route Experience are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jardim Jose do Canto and Antonio Borges Garden. Carlos Machado Museum and Azorean Pineapple Plantation are also worth visiting. Looking to get your feet wet? Kayaking, scuba diving and boat tours adventures can be found near the property. Guests love the hotel's quiet location.

What's nearby

  • Batalha Golf Course - 7 min drive
  • Honey Route Experience - 10 min drive
  • Ponta Delgada City Gates - 13 min drive
  • Lagoa do Fogo - 25 min drive
  • Lagoa das Sete Cidade - 30 min drive

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 13 min drive

Restaurants

  • Porto das Baleias - 15 min walk
  • Botequim Acoriano - 6 min drive
  • O Chocolatinho - 8 min drive
  • O Pescador - 9 min drive
  • Restaurante da Associação Agrícola de São Miguel - 10 min drive

About this property

Pedras do Mar Resort & SPA

Luxury hotel with full-service spa and restaurant
A full-service spa, a restaurant and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 125 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include furnished balconies and room service.
Pedras do Mar Resort & SPA offers 125 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Snorkelling

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 32.5 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: EUR 32.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, Discover, Diners Club, JCB International and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Pedras Mar Resort Fenais da Luz
Pedras Mar
Pedras Mar Fenais da Luz
Pedras Mar Resort Ponta Delgada
Pedras Mar Ponta Delgada
Pedras Do & Spa Ponta Delgada
Pedras do Mar Resort & SPA Hotel
Pedras do Mar Resort & SPA Ponta Delgada
Pedras do Mar Resort & SPA Hotel Ponta Delgada

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 339 out of 530 reviews
5 - Excellent 64%
Rating 4 - Good. 145 out of 530 reviews
4 - Good 27%
Rating 3 - Okay. 32 out of 530 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 530 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 530 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool was awesome and the access to the Atlantic Ocean and the scenery was mesmerizing. We arrived to the resort early morning at 7am and asked them for the breakfast to be served instead of the next morning that we were leaving early (before 6am) to the airport. Surprisingly, the receptionists didn't accept my request! I went to the restaurant and talked to the manager, got the confirmation. They had a great continental breakfast though.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities
Location is great!
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and friendly staff. The only thing that needs improvement is the gym facilities. There are very few machines and no privacy from pool people looking in, otherwise great place. 👍👍👍👍👍
Stayed 6 nights in Sep 2021

2/5 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service
Underwhelmed
Stayed here for 3 nights at the tail end of our honeymoon. We had stayed at another boutique hotel leading up to this and our experiences were vastly different in terms of service and friendliness. Sadly, Pedras do Mar is oversold as a 5 star hotel. The hotel itself felt pretty depressing. Staff were borderline rude at times to us (we are very relaxed and non-confrontational people. Dining was not very good compared to everywhere else on the island. During our one dinner here, we felt extremely rushed. Our service on multiple instances was neglectful. We felt as if us dining was a huge inconvenience to the staff there despite us being one of only a few tables in otherwise and empty dining area. We found ourselves leaving the hotel for all meals soon after. Normally don’t write reviews and feel bad speaking negative about places, however I’d avoid this place if you’re looking for a positive social experience with staff as well good meals and service.
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but lacks a bit of customer focus
Nice hotel at ok value - but unclear how it received a 5 star rating. Overall enjoyed my stay, and most of the staff were lovely - but 3 things that can improve are 1. Clarify that the indoor heated pool is 0.95m deep and not possible to actually swim in (despite being called swimming pool), and that the outdoor pool is the same (half of it is a kid/bird puddle) and not heated which means ice cold. 2. The resourcefulness of the reception staff - for a 5 star hotel I’d expect help booking experiences and taxi. When asking for help booking an experience they “weren’t able to find any spots for me” expect for one very expensive option, but after 5 min of googling I found the same experience at 1/3 the price. For some reason they also booked me a car to come all the way from Porto Delgado to give me a local ride, resulting in twice the normal charge (even the taxi driver said it was a silly thing for them to do). 3. For a 5 star hotel I’d expect general higher customer centricity. There was no drinking or food allowed by the pool, only drinks in the lower lounge chairs, only bar menu in the higher lounge chairs and only dining menu in the dining area. The hotel wasn’t busy, and when asked if I could just please have some small bites in the lower lounge chairs as I was dining on my own I just got a no and “that’s our policy”. Note that these “areas” all look near identical and are all within 20 meters radius, so not a logistical issue for the staff.
Stayed 2 nights in Jun 2021