Title: Casa das Arcadas Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa das Arcadas Hotel in Ponta Delgada, near Ponta Delgada Harbour ![Interior](https://images.trvl-media.com/lodging/33000000/32910000/32905100/32905013/9c8075d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/33000000/32910000/32905100/32905013/552f6eba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/33000000/32910000/32905100/32905013/6881e76f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/33000000/32910000/32905100/32905013/c74a5e64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, City View | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/33000000/32910000/32905100/32905013/7eda94b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa das Arcadas offers a comfy base steps from Ponta Delgada Harbour. Guests enjoy convenient bike rentals for exploring, and luggage storage for hassle-free arrival and departure. The retreat provides in-room WiFi to keep visitors connected. VIP Access 8.8 Excellent ## Popular amenities - - Air conditioning - Free WiFi £49 includes taxes & fees 21 Oct - 22 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=32905013&PinnedHotelID=32905013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=32905013&PinnedHotelID=32905013&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=32905013&PinnedHotelID=32905013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=32905013&PinnedHotelID=32905013&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=32905013&PinnedHotelID=32905013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=32905013&PinnedHotelID=32905013&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=32905013&PinnedHotelID=32905013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=32905013&PinnedHotelID=32905013&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/33000000/32910000/32905100/32905013/8552a96f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.0 Wonderful 4 reviews ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom Electric kettle Free bottled water - Sleeps 3 - 1 Double Bed ![Double Room, City View | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/33000000/32910000/32905100/32905013/16adfe9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, City View 9.4 Exceptional 6 reviews ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom Electric kettle Free bottled water - City view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPonta-Delgada-Hotels-Casa-Das-Arcadas.h32905013.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPonta-Delgada-Hotels-Casa-Das-Arcadas.h32905013.Hotel-Information) ## About the area Located in Ponta Delgada, Casa das Arcadas is near the beach. The area's natural beauty can be seen at Pinhal da Paz and Caldeira Velha, while Carlos Machado Museum and Military Museum of the Azores are cultural highlights. Antonio Borges Garden and Jardim Jose do Canto are also worth visiting. [Visit our Ponta Delgada travel guide](https://www.expedia.co.uk/Ponta-Delgada.dx2755) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.74052%2C-25.66631&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uMazR8nP4jbbYcHmYvGCCiLUlTs=) Rua dos Mercadores nº77, Ponta Delgada, Ponta Delgada, 9500-093 ### What's nearby - Ponta Delgada Marina - 2 min walk - 0.1 miles - Ponta Delgada City Gates - 3 min walk - 0.2 miles - University of the Azores - 5 min walk - 0.3 miles - Ponta Delgada Harbour - 10 min walk - 0.6 miles - Antonio Borges Garden - 14 min walk - 0.8 miles ### Getting around - Ponta Delgada (PDL-Joao Paulo II) - 15 min drive ### Restaurants - ‪Café Royal - ‬2 min walk - ‪Mercado do Peixe - ‬2 min walk - ‪Yuzu Ramen - ‬2 min walk - ‪Mercado da Colmeia - ‬3 min walk - ‪A Tasca - ‬2 min walk ## About this property ### Casa das Arcadas Hotel near Ponta Delgada Harbour Casa das Arcadas provides everything that you need. Guests can connect to free in-room WiFi. Other perks include: - Continental breakfast (surcharge), bike hire and luggage storage - Smoke-free property Room features All guest rooms at Casa das Arcadas offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water. Other amenities include: - Bathrooms with showers and free toiletries - Free infant beds, electric kettles and housekeeping ## Similar properties ![Daily buffet breakfast (EUR 12 per person)](https://images.trvl-media.com/lodging/19000000/18710000/18701400/18701400/76f6b89a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neat Hotel Avenida Ponta Delgada - Free WiFi - Air conditioning - Gym - Breakfast available 8.6 Excellent 466 reviews £66 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=18701400&PinnedHotelID=18701400&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19940000/19935900/19935891/8bfa9810.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ateneu Ponta Delgada - Free WiFi - Breakfast available - Housekeeping 8.6 Excellent 162 reviews £48 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=19935891&PinnedHotelID=19935891&HadPinnedHotel=true®ionId=-1&adults=2) ![Fishing](https://images.trvl-media.com/lodging/20000000/19940000/19936000/19935950/0b0115d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa da Matriz Ponta Delgada - Free WiFi - Breakfast available - Laundry - Housekeeping 8.0 Very good 50 reviews £43 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=19935950&PinnedHotelID=19935950&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 10:00 AM - 2:00 AM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 5 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards and cash Property Registration Number 1771/RRAL If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Casa das Arcadas Hotel Ponta Delgada Casa das Arcadas Hotel Casa das Arcadas Ponta Delgada Casa das Arcadas Hotel Casa das Arcadas Ponta Delgada Casa das Arcadas Hotel Ponta Delgada ## Frequently asked questions ### Is Casa das Arcadas pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Casa das Arcadas? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Casa das Arcadas on 21 Oct 2025 start from £49.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Casa-Das-Arcadas.h32905013.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Casa das Arcadas? > This property doesn't offer parking. ### What time is check-in at Casa das Arcadas? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Casa das Arcadas? > Checkout is at noon. ### Where is Casa das Arcadas located? > Situated near the beach, this hotel is within a 15-minute walk of Igreja Matriz de São Sebastião and Ponta Delgada Harbour. Ponta Delgada Marina and Teatro Micaelense are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa das Arcadas Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 64 8 - Good 38 6 - Okay 8 4 - Poor 5 2 - Terrible 3 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Alan 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great spot - right downtown Great location and comfortable a ccomodations. ##### Alan Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Rodrigo 2 Oct 2025 Liked: Cleanliness Disliked: Amenities Comfortable room, very convenient location. However, even though I pointed out at check in that the bedroom curtain was not working, the person on the other side of a WhatsApp number, albeit quick to respond, was not able to have it repaired for the 3 nights I stayed there. Lesson learnt: no matter how good the property or the room may look, it’s not worth it to pay hotel rates when hotel services are not available. A similar issue would have been dealt with more easily had it happened in a hotel with personnel present at the premises. ##### Rodrigo Stayed 3 nights in Sep 2025 ### 8/10 Good #### Xiaoying 17 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Good price for this location, room clean with basic kitchens utensils. No parking place, car unable to drive into the street, fortunately a few minute walk there are some parking lots available for free. Check-in is a problem, no onsite staff, said given front door passcode through WhatsApp, but i don't use WhatsApp at all. No where to contact, until i find their ad phone number for ocean travel. The guests after me had the same problem. If they can solve the check in problem will be much better feeling for guests. If they can tell the guests the parking spots normally available, some times just need wait a few minutes. ##### Xiaoying Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### David 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ponta Delgada 5 night stay This is a great apartment. It is small but very clean. It has a shared kitchen on the 2nd floor right above the Subway restaurant. It is close to the Marina and the busy downtown. Many tours available nearby. Great 5 days here. ##### David Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Pernille 14 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with great facilities! ##### Pernille Stayed 8 nights in Aug 2023 ### 10/10 Excellent #### Fawzia 30 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location, service and facility. ##### Fawzia Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Marc 1 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice place to stay in the heart of the city. ##### Marc Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Joerg 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice experience overall. A trip to the Azores is worth it anyway and staying at the casa das arcadas is a very good choice. I would go there anytime again. ##### Joerg Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Amy 7 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot ##### Amy Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Paula 7 Feb 2025 Liked: Cleanliness, staff & service, amenities Very clean and great location. The bad thing was the stairs. If you have allot of luggage it can be difficult. ##### Paula Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Veronika 22 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Such a great place to stay The hotel is right in the city center, just one street from the sea, yet quite. The room was very spacious and comfy, the service perfect and we just loved the picnic basket breakfasts. ##### Veronika Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Adrie 5 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Surprisingly great facility and location. Price/quality very goog. ##### Adrie Stayed 1 night in Sep 2023 ### 8/10 Good #### Hans 31 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location,location,location on walking street with all kinds of shops, stores, coffee shops, restaurants and bars, walk to almost everything we walked an average of 8000 steps per day (74 and 77 years old). The only negative was the bathroom with slippery shower floor and sometimes bad smell. We stayed for 10 nights and will definitely go back. Thank you so much. Rita and Hans ##### Hans Stayed 9 nights in Dec 2024 ### 10/10 Excellent #### Jakub 27 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, lots of restaurants around. Quick taxi from the airport. Will book here again when visiting. Prompt responses from the staff. ##### Jakub Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Johnny 4 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful stylish room in the center of town! Beautiful updated building and updated room. Right in the center of town for you to explore and enjoy the beautiy of the city of Ponta Delgada. Kitchen available for you to use and rooms are comfortable and very stylish which was really unexpected! Only downside is there is no parking available if you rent a car but there is a parking garage nearby and has street parking if you can figure that out! ##### Johnny Stayed 2 nights in May 2019 ### 2/10 Terrible #### Marcia 16 Jul 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I couldn’t check in I didn’t receive the code to key myself in. Until an hour after booking. I had to book at 9 points across the street ##### Marcia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Mussamo 26 Jun 2023 Liked: Cleanliness, staff & service Good ##### Mussamo Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Sardar 22 Apr 2024 Liked: Staff & service Disliked: Amenities The water was cold during my stay and I couldn’t shower ##### Sardar Stayed 1 night in Apr 2024 ### 8/10 Good #### Patricia 17 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We arrived very early in the morning and were granted access to the lounge area so that we could store our luggage until check in time. Additionally, since the prior guests left early, we were allowed to check in earlier than expected. This was wonderful for our tired bodies! I had read prior reviews concerning termites, but, thankfully there were no insects of any kind in the facility during our 3day stay. The location is very convenient to the old town of Ponta Delgada. If you need a taxi, there is a taxi stand half a block away. The bed was comfortable. The linens were clean but worn. There is an AC unit for temperature control. The room was spartan in keeping with the low nightly tariff, but the lounge area has kitchen facilities, dishes, cookware, communal refrigerator, a water dispenser and ample seating There is a bar across the street that is noisy on weekends. We were thankful to have found this place on short notice as our previous host canceled three days before our arrival. Communication with this facility host was excellent. The staff were very accommodating. ##### Patricia Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### merle 15 Sept 2023 Disliked: Staff & service, property conditions & facilities We arrived at the property after flying from Las Vegas to Boston and from Boston to St Michael Azores. It was about 9:00 pm when we arrivedat the property. They contacted us with a list of instructions and a code to open the door. As we entered, there was a very big staircase and nothing else. We are senior citizens with very heavy luggage. We, somehow managed to carry the luggage up the stairs. There was no one upstairs to tell us our room number or give us a key. The instructions said to call when we arrive. There was no wifi, and no phones that we could see, so calling was impossible. We had no choice but to leave. Most of the hotels were booked. We drove around till 1:00 am an we finally found a hotel that had a vacancy. This was the worst trip ever. ##### merle ### 6/10 Okay #### Verified traveller 4 Jul 2024 Disliked: Cleanliness, room comfort #### Unsatisfying Quality/Price ratio Not what we expected when we booked a hotel for 150€ per night: To start with the positive things, the floors and rooms look nice because they are modernly furnished and it’s a cool old building. Checkin and contact with the staff also worked smoothly. Unfortunately we did not really feel comfortable due to overall cleanliness (our breakfast dishes were improperly cleaned two days in a row with food remains on it, the toilet brush was completely dirty and the towels and bed sheets had stains). We also had a problem with the shower not getting hot the first two days, to which the staff reacted promptly after we mentioned it. Our room also had a quite unpleasant moldy smell and some wet/moldy parts in the walls, which I understand is difficult to control in a humid climate and old building, but still does not contribute to general comfort. The breakfast basket is a nice idea, but lacks variation after a few days and can’t be compared with an actual hotel breakfast. Overall we felt the price is not justified for the place, which feels like an okay hostel. ![](https://a.travel-assets.com/ugc/hotel-reviews/7F95FAD8D7425228A026EC5DC5B00ED6DE80EA4D1720086643016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AAED503D05757056D09089E08F5D03FE180488C91720086643158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8E0246E1A922178203B61518E5BF0B3BCF8DEB8E1720086643773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6110605A963F267E1022F38CD0988D62BA1DF73F1720086848079.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Verified traveller 4 Jul 2024 Disliked: Cleanliness, room comfort #### Unsatisfying Quality/Price ratio Not what we expected for the price we paid: To start with the positive things, the floors and rooms look nice because they are modernly furnished and it’s a cool old building. Checkin and contact with the staff also worked smoothly. Unfortunately we did not really feel comfortable due to overall cleanliness (our breakfast dishes were improperly cleaned two days in a row with food remains on it, the toilet brush was completely dirty and the towels and bed sheets had stains). We also had a problem with the shower not getting hot the first two days, to which the staff reacted promptly after we mentioned it. Our room also had a quite unpleasant moldy smell and some wet/moldy parts in the walls, which I understand is difficult to control in a humid climate and old building, but still does not contribute to general comfort. The breakfast basket is a nice idea, but lacks variation after a few days and can’t be compared with an actual hotel breakfast. Overall we felt the price is not justified for the place, which feels like an okay hostel. ![](https://a.travel-assets.com/ugc/hotel-reviews/7F95FAD8D7425228A026EC5DC5B00ED6DE80EA4D1720086643016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AAED503D05757056D09089E08F5D03FE180488C91720086643158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8E0246E1A922178203B61518E5BF0B3BCF8DEB8E1720086643773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6110605A963F267E1022F38CD0988D62BA1DF73F1720086848079.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Patricia 19 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities I might have missed it but note there are stairs and no elevators so if you have large luggage, you will need to carry that up yourself potentially up to 1 - 2 floors depending on where your room is. The stairs are sturdy and wide, but may not be for everyone. There is a nice kitchen area shared by everyone, a nice place to sit and have tea or coffee or even cook your dinner. The breakfast basket is left outside your room door and contains everything from dishes, cutlery, yogurt, fruit, cheese/ham/bread/butter, coffee/tea - the whole works! The staff is helpful and responsive on WhatsApp. The only thing I would suggest for them to improve on is the bathroom amenities. There is a pump bottle of hand soap for the sink but they provide a similar thing for the body wash/shampoo in a plastic hanger/holder. For easier use and convenience they should just have these pumps attached to the wall. For the sink had soap, this might free up a bit of space to put a few personal toiletries. The plastic holder is essentially useless as you can't pump the wash easily while inside the holder. I think the housekeeping staff just need to follow a check list of what they need to check for. My friend's room didn't have body wash and they never came with a pump for that up to the time we checked out. Instead the office staff poured it in a cup for her. ##### Patricia Stayed 4 nights in Jun 2022 ### 2/10 Terrible #### Marc 13 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy ruidoso, tanto la calle como el hotel, los suelos hacen mucho ruido ##### Marc Stayed 3 nights in Sep 2025 ### 8/10 Good #### Messias B. 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly obience. ##### Messias B. 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