Title: Alcides Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5609477&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alcides Hotel with free breakfast, near Ponta Delgada Harbour ## Photo gallery for Alcides ![Lunch and dinner served, Portuguese cuisine - Alcides (Ponta Delgada)](https://images.trvl-media.com/lodging/6000000/5610000/5609500/5609477/93924923.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Alcides (Ponta Delgada)](https://images.trvl-media.com/lodging/6000000/5610000/5609500/5609477/70986872.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Alcides (Ponta Delgada)](https://images.trvl-media.com/lodging/6000000/5610000/5609500/5609477/0050028e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Alcides (Ponta Delgada)](https://images.trvl-media.com/lodging/6000000/5610000/5609500/5609477/110908a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, desk, blackout curtains - Alcides (Ponta Delgada)](https://images.trvl-media.com/lodging/6000000/5610000/5609500/5609477/eca9adf5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Ponta Delgada Harbour, Alcides provides free full breakfast, a terrace and a coffee shop/cafe. The on-site Portuguese cuisine family restaurant, Alcides, offers lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Room service - 24/7 front desk - Housekeeping - Laundry £51 includes taxes & fees 28 Dec - 29 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=5609477&PinnedHotelID=5609477&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=5609477&PinnedHotelID=5609477&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5609477&PinnedHotelID=5609477&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5609477&PinnedHotelID=5609477&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5609477&PinnedHotelID=5609477&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5609477&PinnedHotelID=5609477&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5609477&PinnedHotelID=5609477&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5609477&PinnedHotelID=5609477&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Single Room, Private Bathroom ![1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5610000/5609500/5609477/30305d1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Private Bathroom 8.0 Very good 4 reviews ### Highlights Separate dining area Air conditioning TV Separate bedroom Blackout curtains Bidet Private bathroom Bathrobes - 161 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double Room ![1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5610000/5609500/5609477/30305d1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.6 Excellent 18 reviews ### Highlights Separate dining area Air conditioning TV Separate bedroom Blackout curtains Bathrobes Bidet Private bathroom - 205 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room ![Bathtub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/6000000/5610000/5609500/5609477/ccf2ed50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Separate dining area Air conditioning TV Separate bedroom Blackout curtains Bathrobes Bidet Private bathroom - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Basic Room | Free WiFi](https://images.trvl-media.com/lodging/112000000/111450000/111449500/111449455/09e68d36.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Vila Rosário Ponta Delgada - 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Miguel Hotel Ponta Delgada - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 58 reviews £128 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Vila-Gale-Collection-S-Miguel.h91186380.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=2755&destination=Ponta Delgada&destType=MARKET&latLong=37.7393,-25.668224&searchId=569282db-ee3b-4d5f-b0ad-0450319bd7bb&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPonta-Delgada-Hotels-Alcides.h5609477.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPonta-Delgada-Hotels-Alcides.h5609477.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.74132%2C-25.66879&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZrqMjSdTswcgE56BHXXWPfjeuVA=) Rua Hintze Ribeiro 61-77, Ponta Delgada, 9500-049 #### What's nearby - Ponta Delgada City Gates \- 3 min walk \- 0.2 miles - Ponta Delgada Marina \- 5 min walk \- 0.3 miles - University of the Azores \- 7 min walk \- 0.4 miles - Antonio Borges Garden \- 10 min walk \- 0.6 miles - Ponta Delgada Harbour \- 14 min walk \- 0.8 miles #### Getting around - Ponta Delgada (PDL-Joao Paulo II) - 9 min drive #### Restaurants - ‪Louvre Michaelense - ‬2 min walk - ‪Café Central - ‬2 min walk - ‪Cantinho dos Anjos - ‬1 min walk - ‪A Tasca - ‬3 min walk - ‪Résvés - ‬1 min walk ## About this property ### Alcides Hotel near Ponta Delgada Harbour Consider a stay at Alcides and take advantage of free full breakfast, a terrace and a coffee shop/cafe. The on-site Portuguese cuisine family restaurant, Alcides, offers lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. You'll also find perks such as: - Bike hire, a round-trip airport shuttle (surcharge) and a 24-hour front desk - Scooter hire, free newspapers and smoke-free property - A TV in reception, ATM/banking services and a lift Room features All guest rooms at Alcides offer perks, such as air conditioning and separate dining areas, in addition to amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with baths and bidets - 50-cm TVs with cable channels - Separate dining areas, daily housekeeping and desks ## Similar properties ![View from property](https://images.trvl-media.com/lodging/19000000/18450000/18440100/18440035/0e8fab31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantic Home Azores Ponta Delgada - Free WiFi - Housekeeping - Microwave - Grocery/convenience store 9.2 Wonderful 60 reviews £45 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=18440035&PinnedHotelID=18440035&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/121000000/121000000/120995600/120995549/7e815605.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barracuda Hotel Ponta Delgada - Breakfast included - Parking included - Free WiFi - Laundry 10 Exceptional 1 review £54 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=120995549&PinnedHotelID=120995549&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2490000/2483700/2483671/42170188.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ponta Delgada Ponta Delgada - 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17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1409453&PinnedHotelID=1409453&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Free full breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Alcides ### Things to do - Bicycle rentals - Scooter/moped rentals - TV in common areas ### Family friendly - Laundry facilities - Living room - Separate bedroom - Separate in-room dining area ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 3 buildings - 4 floors - Built in 1956 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub - Bidet - Dressing gowns - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - 50-cm TV with cable channels ### Food and drink - Limited room service - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 50 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Alcides Hotel Alcides Hotel Ponta Delgada Alcides Ponta Delgada Residencial Alcides Ponta Delgada Alcides Hotel Alcides Ponta Delgada Alcides Hotel Ponta Delgada ## Frequently asked questions ### Is Alcides pet-friendly? ### How much does it cost to stay at Alcides? ### What time is check-in at Alcides? ### What time is check-out at Alcides? ### Does Alcides provide a shuttle to the airport? ### Where is Alcides located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alcides Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 130 8 - Good 121 6 - Okay 19 4 - Poor 2 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Raymond 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Terrific location, good breakfast and nice service. ##### Raymond Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Linda 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helpful suggesting a wonderful fish restaurant and even helped us plan our itinerary for today. ![Main square](https://a.travel-assets.com/ugc/hotel-reviews/146936da-d79b-45e4-a124-b449934226bd-1761155596465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Wall art](https://a.travel-assets.com/ugc/hotel-reviews/a755910f-74a3-416b-98af-bffd227996c7-1761155597858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Linda Stayed 1 night in Oct 2025 ### 6/10 Okay #### Kathy 10 Jun 2025 Good location ##### Kathy Stayed 2 nights in Jun 2025 ### 8/10 Good #### MIREK 9 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent breakfast, helpful staff, great stay. ##### MIREK Stayed 3 nights in Sep 2024 ### 8/10 Good #### JIN 5 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities great location, in the centre of everything, a lot of cafe and restaurants near by, but because of that if you are light sleeper and want a quiet hotel then this might not for you. Stuffs are very friendly and helpful. overall it is a nice hotel ##### JIN Stayed 1 night in May 2025 ### 10/10 Excellent #### Christopher 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional European class hotel. Simple but everything you need for a restful night sleep after exploring all day. Hotel staff super friendly and helpful. Breakfast was very nice with local food items. Would definitely stay here again. ##### Christopher Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Lucia 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, from the breakfast staff to the dinner staff, clean rooms, as well as the receptionist. They are all very helpful and friendly! I am happy that tradition of excellent service remains at this Hotel! Love the location as well. My 2nd time and we will continue to go back to the same hotel. ##### Lucia Stayed 13 nights in Apr 2025 ### 10/10 Excellent #### Erin 21 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, excellent breakfast, and very helpful staff! ##### Erin Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Karla D 21 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, friendly staff, tasty breakfast, clean and quiet room. Would definitely stay here again! ##### Karla D Stayed 5 nights in Nov 2022 ### 6/10 Okay #### Laura 1 Apr 2025 Liked: Cleanliness, staff & service, amenities Love location, very strong smell of damp in room. Staff were great and dinner was good ##### Laura Stayed 1 night in Mar 2025 ### 8/10 Good #### Joli 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful and the location was perfect. The staff is warm, friendly and helpful. The breakfast was included and there were many options. There was a musty smell in our room which needs some attention. Other than that it was great. ##### Joli Stayed 1 night in May 2025 ### 10/10 Excellent #### Heather 13 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very welcoming and helpful staff, good breakfast to start your day and fantastic location for walking the city. ##### Heather Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Cristina 4 Aug 2025 Liked: Staff & service Disliked: Cleanliness Location was great. Staff was great. Our room was facing the hotel restaurant, could not open the window otherwise smell of food along with the the flies and the noise would come in. The room was not cleaned properly. I think they forgot to vacuum the floors or they used a mop very quickly. It felt gross to me. Bed was not the best either. Price was reasonable. ##### Cristina Stayed 1 night in Jul 2025 ### 6/10 Okay #### Heather 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, excellent staff and good breakfast. Restaurant on site is excellent but popular so reserve ahead. Some sort of disco has opened next door, try to get a room away from that side or you will be hearing it until 2:30am even during the week. Too bad, this hotel is excellent except for what is out of their control. ##### Heather Stayed 2 nights in Apr 2025 ### 8/10 Good #### Shmuel 26 May 2025 Liked: Cleanliness, amenities The room was tiny, most of it occupied by a king bed. The ceiling in the washroom was wet and dripping. On the positive side, the room was clean and the breakfast was very good! The hotel is very close to the City Gates square and the harbor. AFAIK, there's no parking available at the hotel. All in all, a good short stay at a reasonable cost in Ponta Delgada's downtown. ##### Shmuel Stayed 1 night in May 2025 ### 10/10 Excellent #### Ian 25 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place The hotel is located in the city center and easy to find. The breakfast is great I loved the fresh squeezed orange juice! ##### Ian Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Greg 23 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious rooms reasonably priced with great location in city core. Some noise from bar next door 2 nights of 8 but muffled with closed windows. Included breakfast was predictable each day but was quite passable for a quick bite. Many restaurants within 5 minute walk including the dock. ##### Greg Stayed 8 nights in Nov 2024 ### 8/10 Good #### Jack 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities The breakfast was good. They had a good selection of food- hot and cold. The staff were friendly and welcoming. My room was upgraded after the temperature could not be regulated. Housecleaning staff were very thorough. I liked the coffee pods giving a strong cup of coffee. ##### Jack Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Jorge Luis 13 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Surprisingly quiet for its location. Quality sleep. Front desk was very helpful. ##### Jorge Luis Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Elizabeth 15 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, everything was clean Ideally located on pedestrian street, good sized room for a 2 star. The grab and go breakfast for early departures was great. They also booked my taxi for 4:45 am. Overall just a good deal. ##### Elizabeth Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Joan E 19 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Settled and happy for 2 nights 🌙 As Ponta Delgada changes and grows our visits and where we stay changes too as we try new areas.....this was a great spot. Thank you....we enjoyed our stay here....very content with our room. We enjoyed this area of the city. It was just a perfect breakfast- thank you for this too. ##### Joan E Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Aida 6 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome stay Great place to stay in a vibrant spot. Close to a lot of Cafes , restaurants, and a lot of things to do . Great Customer Service. Tasty breakfast with freshly squeezed orange juice .Breakfast to go was made for me with juices and yogurt. Much appreciated! They made arrangements for my taxi transport to the airport . Awesome place to stay and very very quiet… slept well!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/F59415E1B13EF1F2FEECC2DA78F5C803CC85AFCE1675666229523.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9C804BCBDE923DC378A37D220A7E9C8813A57FF51675666219785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E65D8528F36782487511A88E36AA096A2C1A0B551675666202619.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/400A64F2F2610906E538794808E3A68D85192E8C1675666206976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aida Stayed 1 night in Feb 2023 ### 8/10 Good #### Chantel 16 Jun 2024 Liked: Cleanliness, staff & service I recently stayed at Alcides Hotel and found it to be a charming choice for my visit, especially given its central location. The staff here were incredibly nice, making the experience all the more pleasant. A significant drawback, however, is the lack of on-site parking, and a rental car is a must to explore the area. Fortunately, there is free parking available about a ten-minute walk from the hotel. The rooms are quite small, which is typical for older European hotels. While they provide the basic necessities and serve their purpose, the bed was extremely hard. I was thankful to have brought my own pillow. Despite being rated as a 2-star establishment, Alcides Hotel deserves a 3-star rating in my book. I’m giving it 4 stars, mainly because it offers excellent value for the price. ##### Chantel Stayed 14 nights in Jun 2024 ### 8/10 Good #### Steve 1 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Overall, the property was Good: breakfasts, the dinner we had, the rooms were all as expected; the interior decor is good: the dining room had a display cabinet with an old radio set I remember from when I was a kid!! The location is a short walk (downhill) to the City Gates, good for buses, shops and marina with its shops and restaurants. Unfortunately, we were in a street facing room where, on Wednesday night, we were woken up by music and what must have been karaoke at about 0130 (Thursday). When we made a complaint to the front desk Thursday morning, they were sympathetic and moved us to another room without issue. They said they had previous issues with noise, even to the extent of calling the police - who would seem powerless to act, as the licence for the venue (Outrolado, next door to the hotel) is for Wednesdays to Sundays, 1900 to 0200\. This venue is the only one of its sort in the area: the licence seems at odds with the locale. Once I find out to whom to moan at in PDL, I intend to write a letter of complaint. The hotel doesn't need it and I guess, neither do any locals who live nearby. ##### Steve Stayed 11 nights in Sep 2023 ### 2/10 Terrible #### Dean 30 Aug 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Only book one room at a time I booked two double rooms, one 11 months out and one 8 months out. I confirmed with them that the rooms were good since they were checking I didnt accidentally book 2 rooms. 2 weeks before they tell me that the single room wouldn't be available and wanted to see if we can take a triple room. I never booked a single room but was told that even though I paid the price for a room with a double bed because it was a single traveler they were going into the single room. My mom rebooked herself into another hotel and let them know, waited a few days and they never cancelled my mom's room, not sure if they were hoping I forgot and they could keep it, they were surprised when I cancelled it asking if I was still planning on staying there. I ended up getting a triple room even though I just wanted the double, not sure if they were planning on sticking us both in this room and collecting the fees for 2 rooms. Later when checking out the 'locked' room with my bags was unlocked and the door was wide open, I walked out with my bags without telling anyone. If you are a single visitor and want a double room, say you have two people otherwise they will downgrade you. ##### Dean Stayed 1 night in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Quinta da Abelheira](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Quinta-Da-Abelheira.h6332685.Hotel-Information) > > [Hotels with Balcony in Covent Garden](https://www.expedia.co.uk/Covent-Garden-London-Hotels-Hotels-With-Balcony.0-n553248625846408347-0-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Hotel Marina Atlântico](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Hotel-Marina-Atlantico.h1142406.Hotel-Information) > > [tent Arenal](https://www.expedia.co.uk/Llucmajor-Hotels-Pinero-Hotel-Tal.h4960961.Hotel-Information) > > [Hotels in Nuneaton](https://www.expedia.co.uk/Nuneaton-Hotels.d602150.Travel-Guide-Hotels) > > [Santa Barbara Eco Beach Resort](https://www.expedia.co.uk/Ribeira-Grande-Hotels-Santa-Barbara-Eco-Beach-Resort.h10947731.Hotel-Information) > > [Hotels in Clifton](https://www.expedia.co.uk/Clifton-Bristol-Hotels.0-n6149934-0.Travel-Guide-Filter-Hotels) > > [Angel & Royal Hotel](https://www.expedia.co.uk/Grantham-Hotels-Angel-Royal-Hotel.h30988039.Hotel-Information) > > [Hotels near Al-Aqsa Mosque](https://www.expedia.co.uk/Al-Aqsa-Mosque-Hotels.0-l501320-0.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Taurito](https://www.expedia.co.uk/Taurito-Hotels-All-Inclusive-Hotel.0-0-d6123960-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Octant Ponta Delgada](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Azor-Hotel.h15244399.Hotel-Information) > > [Sao Miguel Park Hotel](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Sao-Miguel-Park-Hotel.h1191688.Hotel-Information) > > [All-Inclusive Hotels in Orlando](https://www.expedia.co.uk/Orlando-Hotels-All-Inclusive-Hotel.0-0-d178294-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express Edinburgh - Leith Waterfront by IHG](https://www.expedia.co.uk/Edinburgh-Hotels-Holiday-Inn-Express-Edinburgh-Leith-Waterfront.h519940.Hotel-Information) > > [Hotel Verde Mar & SPA](https://www.expedia.co.uk/Ribeira-Grande-Hotels-Hotel-Verde-Mar-SPA.h34280798.Hotel-Information) > > [Hotel Pod Vezi](https://www.expedia.co.uk/Prague-Hotels-Hotel-Pod-Vezi.h1205206.Hotel-Information) > > [Senhora da Rosa Tradition & Nature Hotel](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Senhora-Da-Rosa-Tradition-Nature-Hotel.h45631041.Hotel-Information) > > [Northern Hotel Brechin](https://www.expedia.co.uk/Brechin-Hotels-Northern-Hotel-Brechin.h4578123.Hotel-Information) > > [Pedras do Mar Resort & SPA](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Pedras-Do-Mar-Resort-SPA.h13249997.Hotel-Information) > > [Sofitel Bangkok Sukhumvit](https://www.expedia.co.uk/Bangkok-Hotels-Sofitel-Bangkok-Sukhumvit.h2239673.Hotel-Information) ### Flights ### Cars > [Car hire in Ballymena](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Ballymena.d5626.Car-Hire-Guide) ### Packages > [Blackpool Holidays](https://www.expedia.co.uk/Blackpool.d619.Holidays-City-Breaks) > > [Morocco](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/122/Morocco) > > [Zhangjiajie Holidays](https://www.expedia.co.uk/Zhangjiajie.d6047160.Holidays-City-Breaks)