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Reviews of Grotta Palazzese Beach Hotel

5 out of 5
Grotta Palazzese Beach Hotel
SS16, Km 832, Polignano a Mare, Bari

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 35 reviews" "
Rating 8 - Good. 8 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean. The staff was very helpful and polite. The view was exceptional.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sylvia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The beach club is amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

Conor

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Misha

Travelled with partner
Liked: Amenities
Check in was slow and manual and overall service slow. Also, the hotel beach area was covered in seaweed and we could not swim
Stayed 2 nights in Sep 2023

4/10 Poor

alexia

Liked: Cleanliness
Disliked: Property conditions & facilities
First night room got completely flooded with rain water. Ac never worked dispute staff came to fix it. The whole room smell like drain water (poop). I told the staff 3 times. They did nothing. Extremely expensive for their service and accommodations. Will not recommend or stay again
Stayed 2 nights in Sep 2023

6/10 Okay

Silke, Waxhaw

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The service was slow and not good. The hotel shares the private beach with a club that plays music all day. Nothing private here.
Stayed 4 nights in Aug 2023

8/10 Good

Afsaneh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with this property. However, they charge. 200 euros for beach service, which came as a surprise since it’s a Beach Hotel. Otherwise 5 stars. Not really sure whose fault this is Expedia or the hotel for not being g more clear.
Stayed 3 nights in Aug 2023

6/10 Okay

Gustavo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would only give 5 stars because of the cleaning staff! Those ladies are wonderful and work around the clock. As for everything else, very average.
Stayed 4 nights in Aug 2023

10/10 Excellent

Tamar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, amazing grounds. Great staff, very hospitable, helpful and charming. Amazing private beach. Overall a gem of a hotel, definitely worth coming back and experiencing this amazing resort.
Stayed 4 nights in Aug 2023

4/10 Poor

Maclovia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beach was fantastic!!! BUT beware they charge you an additional 200€ per room and per day to use the beach facility despite you paying the hotel room. You need car or taxi to get to old town.
Stayed 3 nights in Jul 2023

8/10 Good

Celene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved …Nice clean small hotel . Very Clean rooms ! But very small showers … very small. Great access to a sandy beach!
Stayed 5 nights in Jul 2023
Response from Carmen on 10 Jul 2023
Dear Celene,thank you for your positive feedback, we look forward to welcoming you back soon.Kind regards,Grotta Palazzese Beach Hotel

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a hidden gem!! The beach is absolutely gorgeous, Hotel is beautiful, but the food way too expensive when ordering by the beach, I don't recommend that. I have to say we loved our stay here and would definitely go back. Room was small but very clean and updated, the breakfast which was included was amazing. You need a car in this area because nothing is walking distance from the hotel and taxis are not easy to get unless the hotel orders you one. Would definitely recommend this place
Stayed 5 nights in Jul 2023

10/10 Excellent

Matteo, Palisades park

Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible property. Exceeds all expectations. Immaculate rooms, staff bent over backwards for us. A true Gem
Stayed 3 nights in Jun 2023
Response from Carmen on 10 Jul 2023
Dear John,we would like to thank you for your precious feedback and for taking the time to share with us your opinion. Kind regards,Grotta Palazzese Beach Hotel

2/10 Terrible

Gary

Stayed 3 nights in Jun 2023

10/10 Excellent

Tiffany, Euless

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy drive from Bari, loved all the food from breakfast to dinner. Room had a fantastic ac and got super cold which we loved.
Stayed 3 nights in Jun 2023
Response from Carmen on 16 Jun 2023
Dear Tiffany,Thank you for your lovely review. We are happy to receive your beautiful feedback. We look forward to welcoming back at Grotta Palazzese Beach Hotel.Have a nice weekend. Kind Regards

10/10 Excellent

austin

Stayed 3 nights in Sep 2022
Response from Grotta Palazzese Beach Hotel on 30 Sept 2022
Dear Guest.thank you for your positive feedback.We look forward to welcoming you back soon.Kind regards,Grotta Palazzese Beach Hotel

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach, quit, clean, friendly staff. You need to have your own transportation, 10 minutes driving from the city center. We stayed 5 nights, definetely will go back.
Stayed 5 nights in Sep 2022
Response from Grotta Palazzese Beach Hotel on 19 Sept 2022
Dear Guest,thank you for your precious feedback, we are glad you appreciated our property and the work of our staff. We look forward to welcoming you back soon.Kind regards,Grotta Palazzese Beach Hotel

6/10 Okay

Cassandra

Travelled with group
Liked: Cleanliness, amenities
Beautiful, but not worth 5 stars. No complimentary car service. Charge you for everything.
Stayed 4 nights in Aug 2022
Response from Grotta Palazzese Beach Hotel on 19 Sept 2022
Dear Guest,thank you for your feedback.We take note of your valuable suggestions and look forward to welcoming you back soon.Kind regards,Grotta Palazzese Beach Hotel

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent for resting. There is no bar, no area with music nor entertaining program. The bathrooms are very small, uncomfortable and inconvenient for the price. However, the hotel and the surroundings are beautiful, very clean, quiet, and has the best staff.
Stayed 2 nights in Aug 2022
Response from Carmen on 1 Sept 2022
Dear Mr. Eduardo,we would like to thank you for your precious feedback and for taking the time to share with us your opinion. Kind regards, Grotta Palazzese Beach Hotel

8/10 Good

Antonio

Stayed 2 nights in Aug 2022

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Carmen on 27 Jul 2022
Dear Mr. Rogerio Thank you for your feedback. We are pleased that you enjoyed your stay at Grotta Palazzese Beach Hotel, and we will make sure that the next one will be even better than this one! Kind regards, Grotta Palazzese Beach Hotel

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Grotta Palazzese Beach Hotel on 4 Jul 2022
Dear Guest, thank you for your positive feedback. Best regards Grotta Palazzese Beach Hotel

10/10 Excellent

Ozires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel de playa
Excelente setting. Excelente vista , ubicación y desayuno Lindo hotel y playa. Me parece exagerado el precio de uso de la playa de 200 euros diarios por habitación, en circunstancias que el club vecino cobra 62 euros por la misma playa, con 2 reposeras, y quitasol.
Stayed 5 nights in Aug 2023

8/10 Good

francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Krishna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal no es amable. El hotel no está muy bien ubicado pues está muy lejos del centro. Lo bueno es que puedes entrar a la playa a nadar. Muy buen descanso. La cena es deliciosa.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación perfecta bien desayuno y la habitación muy cómoda y moderna
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Praia boa, bom atendimento mas estrutura fraca.
Hotel frio, sem area em comum, restaurante parece adaptado e estrutura ruim. Quartos bons, limpos, mas muito clean, banheiro pequeno, chuveiro muito pequeno. Area da praia boa e mar gostoso, mas com tanta area faz muita falta uma piscina.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok
Hotel bem localizado. Banheiro muito pequeno. Gerente do hotel muito atenciosa. Café da manhã excelente e funcionários dedicados. Hotel não tem piscina, apesar da HOTÉLS.COM divulgar que sim.
Stayed 2 nights in Jul 2023

8/10 Good

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel com boa localização Polignano Al Mare
Hotel bem localizado. Um ponto importante a destacar é que o hotel. não possui piscina, mas estava escrito no site tinha. Depois, fui informada que em alguns quartos tem uma pequena piscina, mas não uma piscina para todos os hóspedes. A foto do restaurante “na gruta”que mostram neste aqui no HOTÉIS.COM também não correspondem à realidade, pois o restaurante fica no Grotta Palazesse Hotel e este é o Grotta Palazesse Beach Hotel. Banheiro extremamente pequeno! Serviço muito bom de atendimento do café da manhã e da manager do hotel, que foi muito prestativa!
Stayed 2 nights in Jul 2023

10/10 Excellent

Ahmed

Stayed 4 nights in Jun 2023

6/10 Okay

Mariluz

Stayed 3 nights in Sep 2022

6/10 Okay

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service
notre chambre se situait dans le bâtiment principal, plutôt très luxueuse , l'endroit manque hélas de confort , il semble que le propriétaire est fait un choix d'esthétisme ultra minimaliste ou seuls les marbres et pierres sont en vedettes dans un volume est bien pensé . Peu de place au confort ou l'aspect pratique ( pas de canapé, pas de table, pas de cafetière et pas d'extérieur véritablement ), les chambres sont dotées d'une sorte de balcon "troglodyte" difficile d'accès non meublé. tout y est piloté par domotique tv, lumière volets fenêtre , pas évident pour les non initiés . petit déjeuner copieux et servi avec le sourire , par contre le restaurant est loin de mériter le déplacement a 90euros par personne on pourrait espérer mieux , même si la terrasse est magnifique. très agréable l'accès direct a une plage privée et surveillée. le désagrément est la musique quasi permanente de l'hotel voisin et les utilisateurs de téléphone portable qui envahissent votre espace sonore . Il est difficile voir impossible de se promener sur le bord de mer car chaque établissement a cloisonné son espace .
Stayed 4 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Servizi insufficienti per un hotel di categoria 5 stelle
Stayed 7 nights in Aug 2020