Grotta Palazzese

Photo gallery for Grotta Palazzese

Primary image
Outdoor spa tub
Suite Depandance 156, Jacuzzi | Terrace/patio
Suite, Terrace (251) | Terrace/patio
Suite (252) | Premium bedding, down duvets, minibar, in-room safe

Overview of Grotta Palazzese

Grotta Palazzese

5.0 star property

4.4/5 Excellent

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Via Narciso 59, Polignano a Mare, BA, 70044

Explore the area

  • Popular LocationGrotta Ardito Promenade3 min walk
  • Popular LocationLama Monachile Beach6 min walk
  • Popular LocationCala Paura Beach14 min walk
  • AirportBari (BRI-Karol Wojtyla)41 min drive

Choose dates to view prices

About this area

Polignano a Mare

Located in Polignano a Mare, Grotta Palazzese is in the city centre and near the beach. Grotta Ardito Promenade and Castle of Conversano are notable landmarks, and the area's natural beauty can be seen at Lama Monachile Beach and Cala Paura Beach. Astronomical Observatory Sirio and Carnival of Putignano are also worth visiting.

What's nearby

  • Grotta Ardito Promenade - 3 min walk
  • Lama Monachile Beach - 6 min walk
  • Statue of Domenico Modugno - 7 min walk
  • Pino Pascali Museum - 9 min walk
  • Cala Paura Beach - 14 min walk

Getting around

  • Polignano a Mare Station - 7 min walk
  • Bari (BRI-Karol Wojtyla) - 41 min drive

Restaurants

  • Il Pescato - 2 min walk
  • Antiche Mura - 2 min walk
  • Il Mago Del Gelato - 3 min walk
  • Pizzeria Osteria Bella 'Mbriana - 3 min walk
  • Pescaria - 3 min walk

About this property

Grotta Palazzese

5-star luxury hotel by the sea
Consider a stay at Grotta Palazzese and take advantage of a round-trip airport shuttle, a rooftop terrace and a hair salon. The on-site fine-dining restaurant, Grotta Palazzese, features local cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), laundry services and a TV in the lobby
  • Concierge services, a front desk safe and express check-in
  • Guest reviews speak well of the location
Room features
All 15 individually decorated rooms offer comforts, such as premium bedding and pillow menu, as well as thoughtful touches, such as laptop-compatible safes and Laptop workspace.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free secured valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Grotta Palazzese
  • Grotta Palazzese

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 77-inch smart TV
  • Films for purchase

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during October, November, December, January, February and March:
  • Beach

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are available for EUR 25 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.75 per person, per night, up to 6 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 1.50 per person, per night, up to 6 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: EUR 50 per person (approximately)
  • Airport shuttle fee: EUR 200 per room (roundtrip)
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children 12 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grotta Palazzese
Grotta Palazzese Hotel
Grotta Palazzese Hotel Polignano a Mare
Grotta Palazzese Polignano a Mare
Palazzese
Ristorante Grotta Palazzese Hotel
Grotta Palazzese Hotel
Grotta Palazzese Polignano a Mare
Grotta Palazzese Hotel Polignano a Mare

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 11 out of 17 reviews
5 - Excellent 65%
Rating 4 - Good. 3 out of 17 reviews
4 - Good 18%
Rating 3 - Okay. 2 out of 17 reviews
3 - Okay 12%
Rating 2 - Poor. 1 out of 17 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 17 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.7/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place is beautiful. The staff is the best. The property itself is very well located but other than the views which are amazing, the hotel doesn't have any amenities that justify how much they charge a night. The other thing that didn't make sense to me is that there is no pool or beach access. If you want, you can pay $50 per person and they will take you to their other hotel 3km away. Do they really need to charge for that, just included in the price per night, that would have made more sense to me. Lastly eating in the restaurant, which is expensive as well, it was a magical experience. In summary, I will go back to the restaurant but not the hotel
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is exceptional!
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For anyone reading this, just know that if you want to book here, you are paying a LOT of money for the setting NOT the food, drink or service. The food was good but not €200 for three courses(!!!) good. Both the starter and main came out lukewarm and bland. The dessert took 1h to come after the main course even with me asking numerous times for it. The drinks were ridiculous with a €6-8 beer charged at €45 and a bottle of water for €10. The service however was the worst element of the whole experience. No greeting as you arrived or left, staff wearing face masks on their chins, they were ultimately slow and inattentive. The whole meal took us three hours with lots of waiting and the disappointment in the service ruined the overall experience. The views were great but they could only compensate so much for purely bad service and in the end, it really wasn’t worth it. I also stayed at the hotel. The room was clean and spacious but overpriced and there were many other hotels nearby that were much better value, with more character and I’d have gotten much more for my money. Again, the staff were poor. Mediocre reception to our arrival, no hotel tour of where to find the amenities - we were bluntly told there is no bar when we asked but no friendly recommendation of something in the vicinity. If I could redo the whole thing, I wouldn’t stay at the hotel because really it’s a restaurant with a hotel - not a hotel with a restaurant (if that makes sense).
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and amazing service
Absolutely beautiful location and perfect level of service from the hotel. They really took that extra step to make our stay that extra bit special
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite property and location is excellent
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time we had! Friendly staff .
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, worth every penny, we will be back!
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and very sweet stay at a luxurious property.
An amazing but unfortunately brief stay at a stunning hotel. The proximity to the cave restaurant below and its location in the old town centre was an added benefit.
Stayed 1 night in Jul 2019

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
Nulla di così eccezionale, camera davanti locale notturno, bagno molto piccolo. Bella la vista sicuramente ma nulla di che la camera!
Stayed 1 night in Aug 2021