Lunch and dinner served, French cuisine
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Reviews of ibis Poitiers Sud

3 out of 5
ibis Poitiers Sud
175 Avenue Du 8 Mai 1945, Poitiers, Vienne

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 341 reviews" "
Rating 8 - Good. 160 out of 341 reviews" "
Rating 6 - Okay. 56 out of 341 reviews" "
Rating 4 - Poor. 9 out of 341 reviews" "
Rating 2 - Terrible. 6 out of 341 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Stuart

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is right beside the A20 motorway so is great for an overnighter, but is in the middle of a retail/industrial area with very few facilities and a slightly edgy feel. The staff were great and the food in the restaurant was fine but the choice was basic and limited.
Stayed 1 night in Nov 2023

6/10 Okay

David

Stayed 1 night in Sep 2023

6/10 Okay

Russell

Stayed 1 night in May 2023
Response from Sarah première de réception on 7 Jun 2023
Je vous remercie d'avoir pris le temps de partager votre avis.J'aurais aimé en savoir plus afin d'améliorer la qualité de nos servicesCordialement

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sarah première de réception on 7 Jun 2023
Merci beaucoup pour cette belle noteAu plaisir de vous accueillir de nouveauCordialement

10/10 Excellent

Janet

Stayed 1 night in May 2023
Response from Sarah première de réception on 7 Jun 2023
Merci beaucoup pour cette belle noteAu plaisir de vous accueillir de nouveauCordialement

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Fantastic all great no problems at all, so much so we are going to book another room on our return trip to the UK
Stayed 1 night in Dec 2022
Response from Sarah, Première de réception on 22 Dec 2022
Tank you very much for your lovely commentLooking forward to seeing you againBest regardsSarahFirst receptionist

2/10 Terrible

Mr S R Weale

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Poor experience
Broken hair dryer fell in middle of night and we couldn’t stop it so poor nights sleep. No air con despite advertised and generally the room was looking tired . We have booke elsewhere for next year for out two visits
Stayed 1 night in Oct 2022
Response from Sarah Première de réception on 15 Nov 2022
Hello,Thank you for taking the time to share your review. I am very sorry that your stay did not meet your expectations. Regarding the hair dryer, I am very sorry, since the reception is open 24 hours a day, you should have contacted us so that we can find a quick solution. Regarding the air conditioning, we switched to heating mode in October since the nights were below 10 degrees. There is therefore air conditioning but in the summer in order to make it cold and in heating once the temperatures drop.CordiallySarahFirst reception

2/10 Terrible

Nathan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst night of our lives
Worst night in our lives. Air con stopped working in the middle of the night so rang reception who couldn’t help and asked us to wake up our children to move room. As we had all our luggages out, we asked if we could just take the children to the other room and leave our belongings in the room and we’re told no and to open the window. Problem the window is right above the children’s bed and was easily climbable. When I said this to reception I was told there had never been any accident… shocking.
Stayed 1 night in Jul 2022
Response from Sarah Première de réception on 16 Jul 2022
Dear N, Thank you for taking the time to share your review. I do not hide from you that I am extremely amazed at what happened. The well-being of our customers being the priority, this kind of situation should not happen. I am sincerely sorry and please accept our most sincere apologies. Rest assured that the necessary measures will be put in place with the person concerned. Once again, I thank you for taking the time to rate your stay and hope to welcome you again during a future stay in order to improve your confidence. Best regards Sarah First receptionist

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was some mechanical noises until 1 pm that stopped us from sleeping but then there was silence . Could have been the lift shaft noise so we will ask for different room next stay.
Stayed 1 night in May 2022
Response from Cécile Jozeau on 19 Jun 2022
Thank you for sharing your review following your stay. I'm sorry that noise, whatever it is, has prevented you from sleeping; Please note that our reception is open 24 hours a day, so do not hesitate to come and see us. Cécile Jozeau Adjointe de direction

10/10 Excellent

Ian, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room very clean - breakfast was good - unfortunately a lot of noise around 11pm to midnight - not sure if it was guests checking in or the kitchens
Stayed 1 night in May 2022
Response from Sarah, Première de réception on 16 Jun 2022
Hello, Thank you very much for your lovely comment. Best regards Sarah First receptionist

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient nightstop.
Comfortable and conveniently situated for stopover with our little dog . Contrary to other reviews we found all staff charming and helpful. Parking was free and we parked right outside the main entrance. Breakfast was fine and dinner was perfectly acceptable and reasonably priced. We would have no hesitation in staying here again.
Stayed 1 night in Sep 2021
Response from Sarah on 9 Oct 2021
Hello, Thank you very much for your lovely comment. I'm so glad to see that your stay went very well in the hotel and in the restaurant. Looking forward to seeing you again in our hotel. Best regards Sarah Receptionist

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expensive parking at €20 per night and long way to carry your luggage. Hotel itself was excellent and well located though the reception staff were a miserable bunch
Stayed 1 night in Aug 2021
Response from CECILE on 7 Sept 2021
Hello, I think that your opinion does not concern our hotel because our parking is free. Best regards. Cécile Jozeau Adjointe de direction

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rest stop
Clean hotel - extremely good bed, friendly helpful staff. Good car parking great for a nights rest
Stayed 1 night in Aug 2020
Response from Cécile Jozeau on 7 Sept 2020
Dear guest , thank you so lot for your compliment. It's real pleasure to read your opinion. Best regards.

2/10 Terrible

edwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
The worst place I’ve stayed 😡😡😡
Stayed 1 night in Aug 2020
Response from Cécile Jozeau on 2 Sept 2020
Dear guest, Thank you for accepting my apologies. Best regards

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
Good overnight stay
Good location opposite Auchan in South Poitiers, at the end of the N10. Plenty of free parking. Easy check-in and room as expected, typical IBIS really, comfy bed, free WiFi, TV, and shower ensuite. NJ o toiletries as such but squeeze bottles of hand wash and shampoo and shower gel. It seems to be having a mini makeover at the moment with walls being painted and have to say it's good to see this re-investment. Good stay.
Stayed 1 night in Dec 2019
Response from Cécile Jozeau on 9 Jan 2020
Hello, thank you for your comment following your stay. I am delighted that this one went well, and yes our hotel is given a little facelift. Looking forward to welcoming you again, please accept my cordial greetings. Cecile Jozeau Executive Assistant

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Pouter Sud stopover.
Ok for a stopover but outside of that then I would question why you’d stop there. Convenient for motorway and reasonably priced.
Stayed 1 night in Nov 2019
Response from Cécile Jozeau on 24 Nov 2019
I thank you for your opinion following your stay. Best regards. Cécile Jozeau

6/10 Okay

Darren

Travelled with group
Liked: Cleanliness
Pretty disappointing for an ibis more formula 1 in terms of decor
Stayed 1 night in Oct 2019
Response from Cécile Jozeau on 24 Nov 2019
Hello, Thank you for sharing your opinion following your stay in our hotel. I take note of your remark and inform you that renovations are underway in the corridors, and that others are planned for the rooms. Best regards.

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable overnight stop
An ideal overnight stop hotel for us. Courtepalle restaurant was accessible via reception, good evening meal served here, didn’t have breakfast. The room was a bit smaller than other Ibis hotels we’ve stayed in, but was of the same quality when it came to bed comfort, facilities and cleanliness.
Stayed 1 night in Jun 2019

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Poitiers
A very clean & tidy hotel with a lift to all floors & very handy trollies to put you luggage on,our room was well presented with decent size shower,comfortable bed & tv,although there is a restaurant in the hotel there is others & a supermarket within walking distance,overall a pleasant 1 night stay.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we had found the correct road number it was easy to find. Very nice food.
Stayed 1 night in May 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poitier
Nice comfortable clean and quiet
Stayed 1 night in Mar 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
All good Inc wifi
Stayed 1 night in Dec 2018

6/10 Okay

pamela, poitiers

Liked: Cleanliness, staff & service, property conditions & facilities
Very hot
Very hot had window open and noisey lorry at 6am!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

ANDREW, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
typical Ibis, clean functional and cheap. just off the autoroute easy to find with a big car park. supermarket over the road too
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have used this hotel before. Good welcome, and room satisfactory. Restaurant lets the place down. When the head waiter was spoken to, his response was 'too many customers, not my fault'.
Stayed 1 night in Aug 2018

8/10 Good

SeB, South West England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
We stopped here on our way south. Easily accessed from the motorway. Good clean rooms. The onsite restaurant/grill served good food, we were pleasantly surprised. A good buffet style breakfast is available. We would definitely recommend and stay again on a similar journey.
Stayed 1 night in Jul 2018

6/10 Okay

paul, london

Liked: Cleanliness
Disliked: Room comfort
Pay attention to the notes
We specified that we will be 2 adults, 1 toddler and 2 small dogs. We were given the smallest room possible
Stayed 1 night in Jul 2018

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly hotel within easy reach of motorway
Easy access of motorway , a friendly reception on arrival , Good food ' clean and quite hotel
Stayed 1 night in Aug 2017

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Ibis hotel
Very good comfortable hotel in good location opposite shopping centre
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Slightly dated decor showing signs of wear. Good restaurant attached.

8/10 Good

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main road, and hypermarket opposite
Good welcome, the room cosy but adequate, comfy bed.

8/10 Good

Oulkaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IBIS poitier
This is a typical IBIS hotel, good quality, reasonable prices, good staff just about what you expect at an IBIS hotel, and what makes us go back to IBIS on a reasonablyregular basis.

8/10 Good

Norman, wantage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to find, convenient to route

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Single night
Single night stay, in commercial area so nothing much to see, shopping centre opposite. Restaurant ok although being vegetarian I made to with chips and green beans!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Usual Ibis standard, room was a little on the small side but comfortable. Good restaurant attached for evening meal and commercial centre just across the road.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great help
very helpfull night porter. We had had a bad journey. missed the reception at another hotel. ibis found us a room at midnight.

6/10 Okay

James, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Hotel is clean but a bit worn out. It's by a busy road so the rooms are noisy which is the main problem, everything else is fine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W
Perfect just what we need after 17hrs on the road

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Nice hotel near Auchan hypermarket and close to motorways. Not many places to eat nearby except McDonald's and the like.

10/10 Excellent

Jacqueline, Maidenhead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic mattress
Great hotel well located opposite a shopping centre. We had a very good reasonably priced meal in the restaurant attached. Fantastic nights sleep on a super comfortable bed.

10/10 Excellent

Graham, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ibis, Poitiers Sud
Stayed as an overnight stop as we have done previous years. Good hotel in a good location near the motorway. Had a nice dinner in the Courtepaille grill but did not stop for breakfast in the morning. Would stay here again. Room rather hot even at this time of the year.

8/10 Good

Tatty Tiger, Reading

Liked: Cleanliness
Out of Town location
This hote is out of town in an industrial area of Poitier so don't expect a quaint hotel in the center of town. the bar ran out of glasses within an hour of us turning up the bar had ran out of glasses. Warning they only have double beds so unless you are very friendly with anyone your traveling with book seperate rooms