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Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Balcony

Guest reviews

4.5/5 Wonderful
66 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationSt-Jean-de-Luz Beach12 min walk
Popular LocationChurch of St-Jean-Baptiste8 min drive
Popular LocationMaison Louis XIV9 min drive
AirportBiarritz (BIQ-Pays Basque)21 min drive

Choose dates to view prices

  • Privilege Room, partial Ocean View

    Room amenities

    • 237 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsPrivilege Room, partial Ocean View
  • Club Double or Twin Room

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsClub Double or Twin Room
  • Traditional Double or Twin Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsTraditional Double or Twin Room
  • Standard Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Double Room
  • Suite, Partial Sea View

    Room amenities

    • 463 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSuite, Partial Sea View
  • Family Room

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsFamily Room
  • Family Apartment (for 5 people)

    Room amenities

    • 646 sq ft
    • Partial ocean view
    • Sleeps 5
    • 2 King Beds and 1 Single Bed
    More detailsFamily Apartment (for 5 people)
  • Family Apartment (for 4 people)

    Room amenities

    • 538 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsFamily Apartment (for 4 people)
  • Prestige Apartment (for 6 people)

    Room amenities

    • 786 sq ft
    • Ocean view
    • Sleeps 6
    • 2 King Beds and 1 Queen Sofa Bed
    More detailsPrestige Apartment (for 6 people)
  • Studio (for 2 people)

    Room amenities

    • 269 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 Double Bed
    More detailsStudio (for 2 people)
  • Family Studio (for 3 people)

    Room amenities

    • 388 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsFamily Studio (for 3 people)
  • Family Studio (for 4 people)

    Room amenities

    • 527 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 Large Single Bed and 1 Double Sofa Bed OR 2 Single Beds
    More detailsFamily Studio (for 4 people)
  • Comfort Apartment (for 4 people)

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsComfort Apartment (for 4 people)
  • Family Apartment (for 6 people)

    Room amenities

    • 710 sq ft
    • Partial ocean view
    • Sleeps 6
    • 2 King Beds and 1 King Sofa Bed
    More detailsFamily Apartment (for 6 people)
  • Prestige Room

    Room amenities

    • 291 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsPrestige Room
  • Privilege room Garden view

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsPrivilege room Garden view

About this area

Saint-Jean-de-Luz

Located in Saint-Jean-de-Luz, Hôtel et Résidence La Réserve is near the beach. Church of St-Jean-Baptiste and Maison de l'Infante are notable landmarks, and the area's natural beauty can be seen at Lafitenia Beach and Bay of Biscay. Looking to enjoy an event or a game while in town? See what's happening at Stade d'Aguilera or Stadium Gal. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.

Visit our Saint-Jean-de-Luz travel guide
Map
Popular Location

What's nearby

  • St-Jean-de-Luz Beach - 12 min walk
  • Church of St-Jean-Baptiste - 8 min drive
  • Maison de l'Infante - 9 min drive
  • Maison Louis XIV - 9 min drive
  • Lafitenia Beach - 11 min drive

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 7 min drive
  • Biarritz (BIQ-Pays Basque) - 21 min drive

Restaurants

  • Ilura — 1 min walk
  • Ilura - 1 min walk
  • Les Lierres Parc Victoria - 10 min walk
  • L'Océan - 15 min walk
  • La Boïna - 16 min walk

About this property

Hôtel et Résidence La Réserve

4-star spa hotel near Church of St-Jean-Baptiste
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, an outdoor tennis court and a seasonal outdoor pool. All 85 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with digital channels. Guests will also find room service (during limited hours), safes and phones.
Hôtel et Résidence La Réserve offers 85 forms of air-conditioned accommodation with a safe and complimentary bathrobes. 22-inch Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitiser provided
Masks available
Temperature checks available for guests
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Extended parking: EUR 15 per day

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 19 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in reception
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tennis lessons

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station
  • Meeting rooms
  • Conference space (646 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Towels

Entertainment

  • 22-inch flat-screen TV
  • Digital channels

More

  • Connecting rooms available
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 6:00 AM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 09 February to 14 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 65 per stay
  • A tax is imposed by the city: EUR 1.10 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19 for adults and EUR 12 for children (approximately)
  • Extended parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
Property registration number 349327262

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Réserve Saint-Jean-de-Luz
Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Et La Reserve Saint Jean Luz
Hôtel et Résidence La Réserve Hotel
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz

Frequently asked questions

Does Hôtel et Résidence La Réserve have a pool?
Yes, this property has a seasonal outdoor pool.
Is Hôtel et Résidence La Réserve pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hôtel et Résidence La Réserve?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 6:00 AM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is Hôtel et Résidence La Réserve located?
Situated near the beach, this spa hotel is within 2 mi (3 km) of Church of St-Jean-Baptiste, Maison Louis XIV and Maison de l'Infante. Lafitenia Beach and Bay of Biscay are also within 2 mi (3 km). Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) is 25 minutes by foot and Saint Jean De Luz Ciboure Station is 25 minutes.

Guest reviews

Overall score and ratings for Hôtel et Résidence La Réserve

4.5
Wonderful
5 - Excellent
37
4 - Good
25
3 - Okay
2
2 - Mediocre
2
1 - Poor
0
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exquisitely, unforgettably beautiful grounds & location. Wonderful littoral footpath into town of St Jean de Luz. Main areas for improvement: service — especially upon leaving. No staff person whose job it was to see that we got down the spiral staircase safely with our suitcases (we’re seniors). 2nd area: no grab bars in tub which was very deep & hard to get in& out of.

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and very comfortable with plenty of room for my family of 5. Beautiful grounds and view of the ocean.

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and lovely views. Just a short walk into St Jean de Luz.

Stayed 5 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a beautiful spot! Gorgeous views and wonderful location. So great to be able to leave the car and walk down to town and back along a stunning coastal pathway. We didn’t have a long stay. and being with young children didn’t take advantage of the gorgeous patio and dining options, eating in the town both nights. The excellent kitchenette in our studio made vacation catering with kids easy.

Stayed 2 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2019