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Reviews of Hotel Alexandar Lux

4 out of 5
Hotel Alexandar Lux
Hercegovacka 12, Podgorica

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 84 reviews" "
Rating 8 - Good. 30 out of 84 reviews" "
Rating 6 - Okay. 5 out of 84 reviews" "
Rating 4 - Poor. 4 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Raphael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good though hard to find at first. Parking is very difficult but the staff is helpful and they were really nice. The gym needs some work but meh, it does the job.
Stayed 1 night in Sep 2023

8/10 Good

Samy

Travelled with group
Liked: Amenities
Great location. Basic service. Clean facility. Helpfull staff
Stayed 2 nights in Sep 2023

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

ADI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Oliver

Stayed 3 nights in Mar 2023

4/10 Poor

paul

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best
Very disappointed.. the room I was put in I think used to be a storage room ! Tiny windows looking onto what seemed a scrap heap .. tv Ariel ripped out back of tv and a very poor attempt at a repair .. socket hanging off the wall
Lovely view
Stayed 1 night in Mar 2023
Response from Aleksandra on 13 Apr 2023
Dear Mr. Paul,Thank you for your feedback. We apologize that the room category that you have chosen to book did not meet your expectations. However, we would like to emphasize that the room you were assigned was never used as a storage room, and it is fully equipped with all the necessary amenities.We would like to clarify that our hotel is located in the city center and unfortunately, we cannot control the view of the neighborhood. We understand your disappointment regarding the room and the issues you encountered. However, we do have other room categories available with different views, and we would be more than happy to show you the options available and accommodate you in a room that better suits your preferences.We take all feedback seriously, and we will work to ensure that any issues you encountered are resolved promptly. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back to our hotel and provide you with a better experience.Best regards,Hotel Manager

10/10 Excellent

Mladen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel had amazing stay Staf very professional and helpful! Big thank you Marina and Aleksandra
Stayed 2 nights in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
During the winter the heater did not work, room wasn’t as showed on the internet, we were asked to pay for using sauna by one receptionist and another told us it should be free for guests staying at the hotel. We could not sleep all night because of AC was on during winter. Not coming back there.
Stayed 1 night in Dec 2022

8/10 Good

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was being refurbished during our stay. The staff was incredibly friendly, going all the way for us. Big thanks to them.

8/10 Good

Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good & convenient location in the pedestrian area!
Enjoyed my stay and got good help from the Hotel!
Stayed 2 nights in Nov 2022

4/10 Poor

Kathy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sofas and beds were too old. Springs were out of shape , fatigued, thus resulting sinking feeling when slept on. The bar next door played loud music daily till midnight. Could not sleep because of the noise. Breakfast was excellent. Front desk was friendly and professional.
Stayed 1 night in Oct 2022

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, sauna/spa area and complimentary breakfast. The staff was very helpful!
Stayed 1 night in Sep 2022

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good choice of hotel in Podgorica
The Alexandar Lux is a comfortable small hotel located in the middle of Podgorica. Staff is very helpful in suggesting places to visit and activities to do in and around the city. High marks go out to Marina at the front desk for getting us a driver to bring us to the beautiful Ostrog Monastery on a Sunday. Cost for the excursion was very reasonable. As for our room, it was super clean and comfortable. Air conditioning was much appreciated as the temperature outside was in the upper 30s during our entire stay in the city. The breakfast buffet was also excellent with all kinds of delicious food (many local favourites) to choose from. A taxi to or from the train station-bus station costs less than 2 Euros. A taxi to or from the Delta Mall, where you can see English movies, costs les than 3 Euros. We did not go to the indoor spa at the Alexandar Lux though tarifs were reasonable.
Stayed 1 night in Aug 2022

4/10 Poor

Todd

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Only the reception desk staff would we consider excellent quality. They were all very friendly and helpful! However, this hotel is way over-priced for what it has to offer (charging 69 euros per night is too much for the experience we discovered). Our initial room's bathroom had not been cleaned properly (the toilet had splashes of excrement on the sides, hairs everywhere, and dirty sink). Reception immediately found us a better room, bathrooms were clean, but floors had hairs throughout. One reason we selected this more expensive hotel was because they advertised a swimming pool and gym. But upon check-in we were told that we'd have to pay yet another 10 euros each just to use the pool (and for only two hours)!!! The gym was free, but in a musty basement, where none of the weight machines worked, and no use-able free weights. Basically just a dirty room to do push-ups in. Best work out in your room instead. As for the free breakfast, we found the water dispenser to be chlorine water (as if the water jug had been filled from the tap). The eggs tasted rotten, and even looked purple one morning. But the most off-putting element of having breakfast there was this stern brunette kitchen woman who would literally stare at you the entire time you're filling your plate, with a look on her face as if you're stealing her own food, making you feel extremely uncomfortable to return for even another cup of coffee! Overall, I could not recommend for the price they charge.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Ok but not wow
Ok hotel, the room was clean and the staff friendly, but as 4* nothing really special.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff with excellent location.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Good sevice and kind team in the hotel
Stayed 3 nights in Apr 2021
Response from Tanja Todorovic on 5 May 2021
Thank you for your customer feedback which is what we need to make our hotel and service to our guest great. We hope to see you again soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Kandic Marina on 18 Feb 2020
Dear, Thank you for choosing our hotel for your stay. We hope that we will have a chance to welcome you again. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Kandic Marina on 23 Oct 2019
Dear , Thank you for such a nice review. We are looking forward to welcome you again. Kind regards, Kandic Marina Head receptionist

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Nights in Podgorica
We had an excellent stay at the Hotel not least as we were given a free upgrade to our room. The location is excellent in the centre of town and therefore easy to walk to all amenities in the area. Its also very close to the National Football stadium only 5 minutes walk away. The only downside is the hotel lacks facilities in that it doesn't have a bar or restaurant and the reception area is small. However this did not in any way spoil our trip as there are numerous bars and restaurants in the immediate area outside the entrance to the hotel which is in a pedestrianised area. The staff told me there where plans to improve the facilities during the next year. Breakfast was reasonable in a pleasant, comfortable environment with a limited but acceptable offering. I think the hotel fits the criteria of a Boutique hotel as a more fitting description.We would stay again.
Stayed 4 nights in Mar 2019

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Recommended.
Stayed 2 nights in Nov 2018
Response from Kandic Marina on 14 Nov 2018
Dear, Thank you very much for taking time to review our hotel. We hope that we will have a chance to welcome you again . Kind regards, Kandic Marina Head receptionist

10/10 Excellent

Zorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Kandic Marina on 14 Nov 2018
Dear , Thank you for taking time to review our hotel. We hope that we will have a pleasure to welcome you once again. Best regards, Kandic Marina Head receptionist

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brothers Balkan Vacation
Great Hotel. Marina, Alexandra and Nicolina are not only beautiful but very friendly and willing to assist us in planning day trips to Kotor/Budva & Ostrog Monestary. Excellent location to all the local restaurants and pubs. The locals are very friendly!
Stayed 3 nights in Jul 2018
Response from Kandic Marina on 1 Aug 2018
Dear Mr.Dan, Thank you so much for such a lovely review . It would be our pleasure to welcome you again. With the very best, Kandic Marina Head receptionist

6/10 Okay

Wanita, Vancouver, BC

Liked: Staff & service
Average hotel
Nothing special about this hotel. I wouldn’t stay there again. The location was ok. The condition of the room was ok. The shower was hard to work. The air circulation was bad. I felt like I was underground but really it wasn’t. The receptionist was kind.
Stayed 1 night in Mar 2018
Response from Kandic Marina, Sales manager on 25 Apr 2018
Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We were sorry to hear there were some issues with temperature. Please rest assured we have addressed this with the team to ensure we improve on this. Hope you will give us a change to welcome you once again. Kind regards

10/10 Excellent

Ron, Merritt Island, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel of a Hotel with a Solid Gold Staff
When I was dropped by my taxi at the beginning of a pedestrian street with instruction that my hotel was 50 meters on the right I became skeptical. Then when I found that I'd be lugging my bags up to the first floor registration I wasn't thrilled. At the landing half way up an attractive young lady [who I later found out was the acting manager of the property learning the business while her owner mother was out of town] appeared and grabbed my heaviest bag and lugged it up to reception. Fortunately, my room was just down the hall from reception and was one of the nicest rooms I've had on my 199 day journey so far. Over the next 3 days I found all the staff, especially Marina, Sofia and the aforementioned Aleksandra, extremely friendly and helpful in finding things to do, places to shop and restaurants to eat. They more than made up for the short walk and slight climb on my arrival. Unfortunately, I've been unable to upload pictures of room and staff to supplement my review.
Stayed 3 nights in Jul 2017

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, great hotel with good facilities. Room was lovely, everything very modern and comfortable. We were only in Podgorica for a night but we would stay here again.
Stayed 1 night in Jul 2017
Dear Mrs. Sara, Thank you for such a nice review. We hope that we will have a change to welcome you again as soon as possible. With the very best, Kandic Marina Head receptionist

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, highly recommended
Great location, very friendly and helpful staff. Excellent breakfast, would highly recommend hotel.

10/10 Excellent

Karmen, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Stayed overnight because of a flight at Podgorics airport. Was blown away. Very good deal for a 4 star hotel. The service was unbelievable, so helpful and friendly, the hotel was BEAUTIFUL, and the breakfast the best I've ever seen in a hotel. We stayed here by chance but would definitely come back just for the hotel!

10/10 Excellent

PAUL, Soldotna, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful, well-located.
This is a very friendly, small, new hotel. It is located right in the pedestrian zone, close to shops, restaurants and bars. The staff is one of the friendliest and most helpful I've ever encountered. HIGHLY recommend it.

8/10 Good

Gavin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but noisy
Amazing hotel, no faults except the noise at night, the best room facilities we stayed in Montenegro.

10/10 Excellent

Bee, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great room, great location. Friendly welcome, catered well for our baby and really wanted us to enjoy stay in Podgorica. Breakfast was excellent, lots of choice and nice coffee. Room was good size and we had a balcony which was great in the early morning and later in the evening. Thoroughly enjoyed our stay here and would highly recommend a visit.

8/10 Good

Kenneth, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and a perfect location for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very good hotel conveniently situated.
Stayed two nights ten days apart. Received upgrade for the second night and required additional care and attention to attend to an injury to my partner causing immobility. Staff went beyond the call of duty which was very much appreciated.

8/10 Good

Paula, Kelowna, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Hotel - great value!
We really enjoyed our stay at Hotel Alexander Lux. Our apartment was huge! The living area had a comfortable couch and chair, desk(s) and furnished deck out the patio doors. Kitchen came in handy! Lots of storage throughout. Room dividers can provide privacy when needed - they thought of everything! The breakfast and room was great with a nice view of the street.  The hotel is very central in Podgorica; close to shops and restaurants. We explored easily on foot in a couple of days and had fun finding all 7 Transformers.  Marina on the front desk was very helpful; she booked our wine tour and taxi transfers and was always super friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HT, Israel

Liked: Cleanliness, staff & service, room comfort
Good option in the city center
The hotel located in the center, it is pretty small hotel but have all the facilities. the room was nice and clean, the staff were friendly and ready to help. it is good option in Podgorica and value for money.

10/10 Excellent

Abdulla, Alrams UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center
Nice hotel and very good helpful staff I feel like at home but unfortunately no elevator

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
The hotel is nice,maintain everything well and staffs are helpful.the only problem is easy to hear from guest next door in the midnight.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jay, a, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with friendly staff.
This was a nice small hotel right in the middle of the downtown area so everything was within a couple of blocks. The room was very large and comfortable. My only problem was that the bars in the area had live music most nights and was a little loud in the room. Earplugs were a great help. Maybe the secret is just to go join the fun.

10/10 Excellent

Bill, Mentone, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Room, Great Location, Courteous Staff
I was truly amazed by the beauty and comfort of my guestroom in the Alexandar Lux Hotel. Its location on a pedestrian street is absolutely perfect, and the front desk staff is extremely hospitable.

10/10 Excellent

Thomas, southern CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Podgorica!
Everything is within walking distance. The staff are extremely helpful. We arrived quite early and they let us have breakfast without charge and then upgraded us to a what is a service apartment. Great experience!

8/10 Good

Jan

Liked: Cleanliness, staff & service
Langes Wochenende in Podgorica
Das Hotel ist zentral gelegen. Restaurants, Supermärkte, Parks und Sehenswürdigkeiten sind fußläufig erreichbar. Die gebuchte Suite war groß, hell und hatte einen schönen Ausblick. Das Inventar machte einen wertigen Eindruck und hatte teilweise sichtbare Gebrauchsspuren. Ein, zwei Sachen waren reparaturbedürftig. Der Gesamtzustand war aber in Ordnung. Der Service war insgesamt gut. Das Personal war freundlich und hilfsbereit. Während meines Aufenthaltes hatte ich eine Massageanwendung. Die war sehr gut. Als besonders angenehm empfand ich, dass das Hotel durchgängig rauchfrei war.
Stayed 4 nights in Sep 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation in a very convenient location. Spacious and comfortable rooms and rich breakfast buffet. Because the location is located in the entertainment area, it is sometimes very noisy.
Stayed 4 nights in Aug 2023

10/10 Excellent

Péter András

Stayed 2 nights in Jun 2023

10/10 Excellent

Christian Pierre Maxime

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well situated with a friendly and eager to help staff. Breakfast offering is varied and tasteful. But the hidden gem is the spa with a variety of baths and massages available to a very affordable rate.
Stayed 1 night in Jun 2023