Search Hotels Near Plaza Principal, Puerto Vallarta

"Excellent location one block from the beach. Outstanding views from the balcony and the rooftop pool. Comfortable bed, very clean hotel."

"Our stay was excellent. The location is great and we loved the pools. The wifi was strong and the staff were courteous. Will definitely stay again. "

"Very clean. "

"Price was right."

"Did this hotel deserve 5 stars? No. Did it deserve 3 stars? Yes, but remember, 3 stars on Hotels.com is "OK". And for about $120 usd/night, on the beach, in PV, "OK" isn't bad. A lot of what frustrated me initially, was the contradictory info we received either through Hotels.com or at the property. When you check in, they give you a "Regulations and service time table" document. There is a lot of negative information, which I personally don't think is a good way to start a week at a hotel. The water was turned off once in the middle of the night and 3 times (that we noticed) during the day. One of these times was for 4 hours due to a broken pipe. We had to ask for someone to come up to the room with a bucket of water to flush the toilet. The maid was great until it was her day off and management evidently didn't think to cover her rooms. They had the room cleaned after we mentioned it. Hotels.com states there is no elevator but reviews mention 2 elevators with one of them broken. There are 2 elevators and one stopped working at least once/day. Hotels.com says there are 3 pools. However, one pool (adults only) is available for a 350p fee (good toward food/drink). The other pools are in a large patio area but there are only 6 umbrellas. Over the weekend we were there, you had to get out there early to snag an umbrella. So....not a bad hotel. Good location for the price. They need to update their Hotels.com info and their check-in document."

"Amazing in all of the ways. Key cards didn’t always work which was the only issue. "

"Yes"

"We heard that the property was being renovated and I hope that's true. We were there for 3 weeks and really could have used a fridge. Also, the showers drain kept bubbling up every couple days even after we had them clean it out and add a chemical. Plumbing should be the first thing renovated. We really enjoyed the pleasant staff and the location is the best in PV. The old world charm of the place is part of a wonderful experience."

"Hotel staff were amazing. Rooms were very clean. Have they recommended"