Verified
10/10 Excellent
Antonio
12 Oct 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Antonio
Stayed 8 nights in Oct 2020
The Gallery Apartments
3.0 star property
Travelers relax on beautiful beaches or by the infinity pool with stunning views, while others enjoy cocktails from two bars with family and friends.
Choose dates to view prices
Photo gallery for The Gallery Apartments
The Gallery Apartments offers a family-friendly atmosphere steps from Quinta Avenida. Enjoy two outdoor pools, an infinity pool, a rooftop terrace, and The Gallery Spa's hot stone massages. Free WiFi, express check-out, and concierge services ensure a smooth stay.
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
Room options
View all photos for Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
- 1184 sq ft
- 2 bedrooms
- Sleeps 6
- 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed
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About the area
Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, The Gallery Apartments is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Travelling with kids? Consider Xaman Ha Aviary and Temazcal Natura. Snorkelling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Visit our Playa del Carmen travel guide
Av Constituyentes esquina, 15 Avenida Nte Mz 79, Playa del Carmen, QROO, 77720
What's nearby
Quinta Alegría Shopping Mall2 min walk - 0.1 miles
Quinta Avenida3 min walk - 0.2 miles
Playa del Carmen Main Beach6 min walk - 0.4 miles
Mamitas Beach8 min walk - 0.5 miles- Central Square6 min walk - 0.4 miles
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
Restaurants
- Ah Cacao Chocolate Café3 min walk
- Starbucks3 min walk
- Los Bisquets Bisquets Obregón2 min walk
- Suerte De Churro1 min walk
- BIO-natural2 min walk
About this property
The Gallery Apartments
Family-friendly hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, The Gallery Apartments provides a swim-up bar, a poolside bar and a free daily manager's reception. Indulge in a massage at The Gallery Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a coffee shop/cafe.
Additional perks include:
- 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
- Free self-parking
- An infinity pool, express check-out and a children's club (surcharge)
- Tour/ticket information, coffee/tea in reception and a billiards/pool table
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
- Rainfall showers, designer toiletries and hairdryers
- 40-inch flat-screen TVs with satellite channels
- Wardrobes/cupboards, electric kettles and ceiling fans
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Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and transport
- Free covered self parking on site
- Limited on-site self parking
- Onsite parking options include a garage
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- A swim-up bar
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Things to do
- 2 outdoor pools
- 24-hour health club
- Arcade/game room
- Billiards/pool table
- Children's club
- Children's pool
- Full-service spa
- Infinity pool
- Library
- Playground
- Rooftop pool
- Sauna
Family friendly
- 2 outdoor pools
- Arcade/game room
- Children's club (surcharge)
- Children's pool
- Children's toys
- Playground
- Snack bar/deli
- Supervised activities for children
Conveniences
- Guidebooks
- Safe at front desk
Guest services
- Concierge services
- Multilingual staff
- Tour and ticket assistance
Business services
- Business centre
- Meeting room
Outdoors
- Beach towels
- Outdoor entertainment area
- Outdoor furniture
- Pool loungers
- Pool umbrellas
- Rooftop terrace
Full-service spa
- 2 treatment rooms
- Deep-tissue massages
- Hot stone massages
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
More
- Banquet hall
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 40-inch flat-screen TV with satellite channels
Food and drink
- Electric kettle
- Free bottled water
More
- Access via exterior corridors
- Air conditioning
- Ceiling fan
- Connecting rooms available
- Desk
- Individual decor
- Individual furnishings
- Iron/ironing board
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 250 per stay
- Electricity fee: USD 0.25 per stay for use over 16 kWh.
We have included all charges provided to us by the property.
Optional extras
- Early check-in fee: USD 20 (subject to availability)
- Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
- Air conditioning is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
The Gallery Apartments Hotel
The Gallery Apartments Playa del Carmen
The Gallery Apartments Hotel Playa del Carmen
Frequently asked questions
Does The Gallery Apartments have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool types include infinity and rooftop pools.
Is The Gallery Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Gallery Apartments?
Self-parking is free at this property.
What time is check-in at The Gallery Apartments?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of USD 20 (subject to availability). Late check-in is available from 8:30 PM to 8:00 PM for a fee of USD 20.
What time is check-out at The Gallery Apartments?
Checkout is at noon.
Where is The Gallery Apartments located?
This family-friendly Playa del Carmen hotel is located in the entertainment district, within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.
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Reviews
The Gallery Apartments Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
8.0
Amenities
6.8
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Mel
25 Sept 2020
Liked: Staff & service, amenities, property conditions & facilities
The lady who met us to check us in had great communication throughout our stay. The room we hired was small and had a linked door to the main apartment which we didnt like and so she came back the next day and offered us a studio with a small kitchenette. (Which we paid the difference) Good location only 5 minute walk to 5th Avenue.
Small things could improve - 1. No iron in small apartment 2. Wifi password wasn't correct and had to message to get it 3. Coffee machine available but no mugs in room 4. Limited hot water in shower, only lasts a few minutes.
Mel
Stayed 4 nights in Sep 2020
Verified
2/10 Terrible
Rafael
7 Sept 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son unos bandidos tengan cuidado
Pague dos dias, mi vuelo salió demorado.Intenté comunicarme y absolutamente nadie responde..Tuve que dormir en otro lugar...Al dia siguiente me presenté en los condominios y las personas de recepción no tenían ninguna informacion de mi reserva...Me dijeron que como son departamentos tenía que comunicarme directamente con los dueños..Jamas respondieron insisto..Me robaron mi dinero y hoteles.com se limito simplemente a enviarles un correo...
Rafael
Stayed 2 nights in Sep 2020