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Aparthotel

La Papaya 15

4.5 star property
Luxury aparthotel with beach bars and 24-hour front desk

Photo gallery for La Papaya 15

Outdoor pool
Premium Apartment | 2 bedrooms, premium bedding, pillow-top beds, desk
Premium Apartment | Living area | 42-inch Smart TV with cable channels, Netflix, streaming services
Premium Apartment | Garden view
Premium Apartment | Terrace/patio

Reviews

10 out of 10
Exceptional

Apart-hotel

2 bedrooms2 bathroomsSleeps 5

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Outdoor space
  • Parking included
  • 24/7 front desk

About this property

La Papaya 15

Luxury aparthotel with beach bars and 24-hour front desk
This aparthotel features an outdoor pool, 20 beach bars and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. The apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests can enjoy a jetted bath, and other amenities include a kitchen with a fridge and a stovetop. Housekeeping is available on request.
Air-conditioned accommodation at this aparthotel offers complimentary bottles of water and coffee/tea makers. This accommodation is furnished with dining tables and kitchen islands. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Add dates for prices

Property amenities

Beach

  • Sandy beach nearby
  • Beach club (surcharge)

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen island
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • 20 beach bars
  • Dining table

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 42-inch Smart TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Restaurant dining guides
  • Tour and ticket assistance

Things to do

  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WhatsApp mobile app before check-in

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 70 per accommodation, per week.
  • Utility fee: USD 10 per accommodation, per night
  • Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
  • Bicycle storage
  • Concierge service
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
  • Late check-out fee: USD 40 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

La Papaya 15 Aparthotel
La Papaya 15 Playa del Carmen
La Papaya 15 Aparthotel Playa del Carmen

About the area

Map
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles
  • Playacar Beach - 11 min walk - 0.6 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪El Fogón Fiesta Jarocha - ‬2 min walk
  • ‪Sakura Ramen - ‬3 min walk
  • El Tapas Restaurante
  • El Muelle de Chema
  • ‪Osteria De Roma - ‬1 min walk

Frequently asked questions

Does La Papaya 15 have a pool?

Yes, this property has an outdoor pool.

Is La Papaya 15 pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Papaya 15?

Self-parking is free at this property.

What time is check-in at La Papaya 15?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of USD 40 (subject to availability). Late check-in is available from 9:00 PM to 9:00 AM for a fee of USD 40.

What time is check-out at La Papaya 15?

Checkout is at 11:00 AM. Late checkout is available for USD 40 (subject to availability).

Where is La Papaya 15 located?

Located in Downtown Playa del Carmen, this luxury aparthotel is within a 10-minute walk of Mercado Playa del Carmen, Playa del Carmen Main Beach, and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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La Papaya 15 Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

lucy

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is in the area near restaurants, bakery and grocery store. Everything is within walking distance. Few blocks away from the 5th Avenue. Short walk to 5th without the noise. The gate requires fob to enter. So it is very safe. The unit is furnished with comfortable sectional, dining chairs and counter top chairs around kitchen island. A lot of seatings. There is a desk and task chair in front of the master bedroom. We use master bed only, it is comfortable king bed, big closet and lots of cabinets and drawers for storage. It is fully equipped with cooking utensils, pots and pans, plates and glasses. More than needed for day to day use. The management responds quickly to answer questions and resolve issues.
Stayed 7 nights in Apr 2025