Title: Koox City Garden Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Koox City Garden Hotel Hotel with an outdoor pool, steps from Quinta Avenida ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6440000/6431200/6431103/9858365d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/7000000/6440000/6431200/6431103/c8c306f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/7000000/6440000/6431200/6431103/e80b8b86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Hypo-allergenic bedding, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/7000000/6440000/6431200/6431103/216fda2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6440000/6431200/6431103/2adf13cd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Koox City Garden Hotel offers a quiet retreat in bustling Playa del Carmen. Relax in the sunny garden, cool off in the outdoor pool, and stay connected with free WiFi. The calm atmosphere is perfect after a day of sightseeing. 6.2 ## Popular amenities - Pool - Pet-friendly - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=6431103&PinnedHotelID=6431103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=6431103&PinnedHotelID=6431103&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 22 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=6431103&PinnedHotelID=6431103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=6431103&PinnedHotelID=6431103&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=6431103&PinnedHotelID=6431103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=6431103&PinnedHotelID=6431103&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6431103&PinnedHotelID=6431103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6431103&PinnedHotelID=6431103&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ![Standard Room | Hypo-allergenic bedding, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/7000000/6440000/6431200/6431103/89fdcc81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Air conditioning Flat-screen TV Hypo-allergenic bedding Day bed Blackout curtains Ceiling fan Private bathroom - 215 sq ft - Sleeps 4 - 1 Queen Bed OR 2 Queen Beds ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 929 reviews £920 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b0923f3e-f259-4b6d-b84c-05bf635e12df&top_cur=GBP) Ad ![3 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/330000/328200/328185/6a97786e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Allegro Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 1,002 reviews £124 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b0923f3e-f259-4b6d-b84c-05bf635e12df&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,000 reviews £302 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b0923f3e-f259-4b6d-b84c-05bf635e12df&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 109 reviews £421 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b0923f3e-f259-4b6d-b84c-05bf635e12df&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Koox-City-Garden-Hotel.h6431103.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Koox-City-Garden-Hotel.h6431103.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62968%2C-87.06943&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nakVv3bSA4Wuea3DTp9fClsukZc=) Av. Constituyentes esq 1a Av. Norte, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.1 miles - Quinta Alegría Shopping Mall - 1 min walk - 0.1 miles - Mamitas Beach - 5 min walk - 0.3 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Señor Frogs - ‬2 min walk - ‪Bloody Mary Food Drinks & Rock - ‬1 min walk - ‪Ah Cacao Chocolate Café - ‬1 min walk - ‪La Parrilla Playa - ‬1 min walk ## About this property ### Koox City Garden Hotel Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, Koox City Garden Hotel provides amenities such as a garden. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Luggage storage, tour/ticket information and smoke-free property Room features All guest rooms at Koox City Garden Hotel have comforts, such as air conditioning, as well as More conveniences in all rooms include: - Hypo-allergenic bedding and day beds - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Beach/ocean view](https://images.trvl-media.com/lodging/75000000/74430000/74422200/74422178/dfb81936.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kay Adults Only Downtown Playa del Carmen - Free WiFi - Housekeeping - 24/7 front desk - Grocery/convenience store 5.8 59 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=74422178&PinnedHotelID=74422178&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area ### More - 1 building - 2 floors - Built in 2002 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Day bed - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[Koox Playa on First Avenue North between 12th and 14th streets.\] ### Pets Pets stay for free ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8 AM to 8 PM ### Property is also known as Ko'ox City Garden Ko'ox City Garden Hotel Ko'ox City Garden Hotel Playa del Carmen Ko'ox City Garden Playa del Carmen Koox City Garden Hotel Playa del Carmen Koox City Garden Hotel Koox City Garden Playa del Carmen Koox City Garden Koox City Garden Hotel Riviera Maya/Playa Del Carmen, Mexico Koox City Garden Hotel Hotel Koox City Garden Hotel Playa del Carmen Koox City Garden Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does Koox City Garden Hotel have a pool? > Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM. ### Is Koox City Garden Hotel pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at Koox City Garden Hotel? > Koox City Garden Hotel doesn't offer parking. ### What time is check-in at Koox City Garden Hotel? > Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours. ### What time is check-out at Koox City Garden Hotel? > Checkout is at noon. ### Where is Koox City Garden Hotel located? > Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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