Title: Hotel Xcaret Tierra - Family Premier Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=18335981&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Xcaret Tierra - Family Premier Tropical adventures await with kayaking and snorkeling opportunities, on-site shopping, and culinary delights from eight distinct restaurants ## Photo gallery for Hotel Xcaret Tierra - Family Premier ![6 outdoor pools, pool umbrellas, pool loungers - Hotel Xcaret Tierra - Family Premier (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/df28d9ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Hotel Xcaret Tierra - Family Premier (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/ca7f891a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![8 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Hotel Xcaret Tierra - Family Premier (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/90385067.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Xcaret Tierra - Family Premier (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/7c3dec85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, steam room, body treatments - Hotel Xcaret Tierra - Family Premier (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/5133df23.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers relax on the white sand beach at Hotel Xcaret Tierra, with crystal-clear waters perfect for sun-filled days. Eight on-site restaurants serve authentic Mexican cuisine, and the spa offers hydrotherapy and facial treatments. Guests appreciate the attentive staff service. ## Popular amenities - Pool - All-inclusive - Spa - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Mar 21 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 22 - Mar 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Premier Family Garden ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Garden - Garden view - 575 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premier Family Partial Ocean View ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Partial Ocean View - Partial ocean view - 575 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Premier Family Ocean Front ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Ocean Front - Ocean view - 575 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Premier Family Swim Up Garden ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Swim Up Garden - Garden view - 575 sq ft - Sleeps 2 - 1 King Bed OR 2 Double Beds ### View all photos for Premier Family Junior Suite Garden ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Junior Suite Garden - Garden view - 1356 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premier Family Junior Suite Ocean Front ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Junior Suite Ocean Front - Ocean view - 1356 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Premier Family Master Suite Ocean Front ![Premier Family Master Suite Ocean Front | Living area | 55-inch flat-screen TV with premium TV channels, TV, iPad](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/5173f122.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Master Suite Ocean Front - Ocean view - 2476 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Xcaret-Tierra-All-Xcaret-Parks-Included-Family-Premier.h18335981.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Xcaret-Tierra-All-Xcaret-Parks-Included-Family-Premier.h18335981.Hotel-Information) ## About the area Located in Playa del Carmen, Hotel Xcaret Tierra - Family Premier is near theme parks and on the beach. The area's natural beauty can be seen at Cenote Santa Cruz and Cenote Chaak Tun, while Xcaret Eco Theme Park and Xplor Theme Park are popular local attractions. Travelling with kids? Don't miss Xaman Ha Aviary. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58586%2C-87.11690&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LSVevnut60CqCjg49VynPKKohes=) Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710 ### What's nearby - ![Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 16 min walk \- 0.9 miles - ![Aerial View of Playa del Carmen Ferry Dock](https://images.trvl-media.com/place/553248635998021229/99f58e9f-4d08-48ab-a20f-9d8507199c26.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ferry to Cozumel 5 min drive \- 1.4 miles - Cenote Santa Cruz 3 min walk \- 0.2 miles - Xenses Park 17 min walk \- 1.0 mile - Xplor Theme Park 3 min drive \- 1.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 57 min drive ### Restaurants - Occidental Vacation Club First Club Lounge at Grand Xcaret 9 min walk - The Buffete 2 min walk - Arriba Baja 16 min walk - El Xentral 10 min walk - El Mercado De San Juan 7 min drive ## About this property ### Hotel Xcaret Tierra - Family Premier Luxury all-inclusive property near Xcaret Eco Theme Park Located close to Cenote Santa Cruz and Xplor Theme Park, Hotel Xcaret Tierra - Family Premier provides 2 swim-up bars, 2 poolside bars and a beach bar. With a beachfront location, kayaking and snorkelling, this property is the perfect place to soak up some sun. Treat yourself to a facial, a body wrap or aromatherapy at Muluk Spa & Wellness, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Yoga classes are offered at the health club; the property also has shopping on-site, a garden and a playground. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi. You'll also find perks such as: - 6 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers - An outdoor tennis court, babysitting (surcharge) and meeting rooms - Wedding services, a TV in reception and barbecues - A 24-hour front desk, multilingual staff and beach towels Room features All 181 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished balconies and iPads. Other amenities include: - Childcare services and free infant beds - Egyptian cotton sheets and sofa beds - Bathrooms with Jetted bath and rainfall showers - 55-inch flat-screen TVs with premium channels - Coffee/tea makers, daily housekeeping and desks ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 325 reviews £377 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/2e5b67a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All-inclusive - Spa - Free Wi-Fi 8.6 Excellent 2,964 reviews £195 includes taxes & fees 12 Apr - 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Pool - Hot tub - Spa - All-inclusive 8.0 Very good 1,000 reviews £149 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=978241&PinnedHotelID=978241&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/309cd7f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 232 reviews £161 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18335981,9062475,522220,992175,892167) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle on request - Wheelchair-accessible parking available ### Food and drink - 2 poolside bars - 2 swim-up bars - 8 restaurants - A beach bar - Snack bar/deli ### Restaurants on site - Chibalí - La Cantina - La Trajinera - Mercado 360 - Xingao ### Things to do - 24-hour gym - 6 outdoor pools - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Kayaking - Outdoor tennis court - Playground - Shopping - Snorkelling - TV in common areas - Waterslide - Yoga classes ### Family friendly - 6 outdoor pools - Children's pool - Free children's club - Free supervised activities for children - In-room babysitting - In-room cot - In-room sofa bed - Living room - Playground - Separate bedroom - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas ### Full-service spa - 18 treatment rooms - Aromatherapy - Ayurvedic treatments - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 buildings - 6 floors - Ballroom - Built in 2017 ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Egyptian cotton sheets - Free cot - Pillow menu ### Bathroom - Dressing gowns - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 55-inch flat-screen TV with premium channels - IPad - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe - Living room - Phone ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Xcaret Mexico Tierra Family Premier All Inclusive Xcaret Mexico Tierra Family P Hotel Xcaret Mexico Tierra Family Premier All Inclusive Hotel Xcaret Tierra All Xcaret Parks Included Family Premier ## Frequently asked questions ### Does Hotel Xcaret Tierra - Family Premier have a pool? ### Is Hotel Xcaret Tierra - Family Premier pet-friendly? ### What time is check-in at Hotel Xcaret Tierra - Family Premier? ### What time is check-out at Hotel Xcaret Tierra - Family Premier? ### Are there all-inclusive benefits at Hotel Xcaret Tierra - Family Premier? ### Where is Hotel Xcaret Tierra - Family Premier located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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