Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
Luxury property on the beach, with 15 outdoor pools

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Water park
Creator video - submitted by Sally Nguyen
Suite River Adults | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Suite (River Jump) | View from room
Water park

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is £848
includes taxes & fees
18 Jul - 19 Jul

Room options

Available filters for rooms
Showing 27 of 27 rooms

Room, Oceanfront (Swim-up Adults)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room (Swim Up Garden)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite River

9.0 out of 10
Wonderful
(78 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 657 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 1352 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite River Adults

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 640 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite (River Jump)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 640 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 640 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite (Garden Spa)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Spa)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 1352 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Adults

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
  • 1352 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite Garden

8.6 out of 10
Excellent
(70 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Oceanfront (Adults)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite with River View

  • River view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Suite Superior with Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Luxury with Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Junior with River View

  • River view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Suite Luxury with River View

  • River view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite with Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Suite with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 King Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Premium with River View

  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Standard with River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles
  • Playacar Golf Club - 10 min drive - 5.9 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury eco-certified property near Xenses Park
Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free return airport shuttle and 2 swim-up bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining and beach massages. Indulge in a hot stone massage, a detox wrap and a manicure/pedicure at the on-site spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include fishing, kayaking and rowing/canoeing. Guests can also expect to find 2 poolside bars, a terrace and designer shops on-site.
You'll also find perks such as:
  • 15 outdoor pools and an indoor pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Free bike hire, an outdoor tennis court and supervised childcare (surcharge)
  • Free newspapers, a 24-hour front desk and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 1800 rooms have comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and pillow menus. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and hairdryers
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Korean, Spanish

Similar properties

Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (102 centimetre high)
  • Lift (119 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 10 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has an indoor pool, 15 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on 18 Jul 2025 start from £848.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 10 kg per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Checkout is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?

Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).

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Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 887 out of 1245 reviews
Rating 8 - Good. 130 out of 1245 reviews
Rating 6 - Okay. 84 out of 1245 reviews
Rating 4 - Poor. 55 out of 1245 reviews
Rating 2 - Terrible. 89 out of 1245 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Hotel was amazing and had everything we needed for our stay
Stayed 4 nights in May 2025

10/10

The property is breathtaking with so much to do and see.
Stayed 5 nights in Jun 2025

10/10

Beautiful hotel, food really good
Stayed 5 nights in May 2025

10/10

Staff are very professional and friendly.
Stayed 3 nights in Jun 2025

10/10

Such a beautiful & wonderful experience! Hotel Xcaret Mexico is a place I would return again with my family.
Stayed 4 nights in Jun 2025

10/10

This is one of the most amazing resorts I have ever been to. We had an great time. The staff is wonderful and the food was over the top excellent!
Stayed 6 nights in Jun 2025

8/10

Food was good. Great for families.
Stayed 2 nights in May 2025

10/10

Best hotel in Mexico, period
Stayed 1 night in May 2025

10/10

It's a very beautiful place
Stayed 4 nights in May 2025

10/10

Wonderful resort.
Stayed 6 nights in Apr 2025

10/10

What else can you expect from a 5 diamond hotel but the absolute best, and they delivered! From the most beautiful and well kept grounds to the restaurants, parks and pools. Everything blew us away. I’ve had the best dishes here. We wake up to a view of exotic birds and monkeys from our balcony. This will hard to top.
Stayed 3 nights in Jun 2025

10/10

The best
Stayed 3 nights in Jun 2025

10/10

Beautiful resort and love that all the parks are included
Stayed 4 nights in Apr 2025

10/10

Excelente
Stayed 3 nights in Jun 2025

10/10

AMAZING
Stayed 4 nights in Jun 2025

10/10

There is lots of things to do regardless for adults or kids, and their infinity pool overlooking the ocean is like no other
Stayed 2 nights in May 2025

10/10

Amazing place need to go back
Stayed 4 nights in Feb 2025

10/10

Will come again!
Stayed 5 nights in May 2025

10/10

Maintenance is always working. Staff are always cleaning the sidewalks to make sure there are no leaves in the area. Staff is very polite and are great!
Iguanas all over the place. So beautiful.
Stayed 4 nights in Jun 2025

8/10

Amazing hotel , excellent food but the staff is not that friendly they need to improve more on there service and add some activities, shows in the hotel for people like me that only wants to stay in, evenings are boring and long with nothing to do …
Stayed 4 nights in Jun 2025

10/10

Had an amazing time with my family at Xcaret. The property is amazing and they have so many activities that are included that there is something for everyone. The staff were exceptional!
Stayed 6 nights in May 2025

10/10

The Staff is excellent and the food options are fantastic. For an all inclusive the options and quality was top notch!
Stayed 5 nights in Apr 2025

10/10

We love this resort!
Stayed 7 nights in Mar 2025

10/10

Xcaret is a beautiful, property staffed by warm, personable employees who love their resort and Mexico. The other guests were also calm (even the adorable children!) and kind, and the amenities with the included parks and delicious restaurants can’t be beat. We absolutely loved Xcaret Mexico Hotel.
Stayed 5 nights in May 2025

10/10

Restaurants could have been colder
Stayed 4 nights in May 2025