Title: El Faro 403 SURF Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # El Faro 403 SURF ## Photo gallery for El Faro 403 SURF ![Aerial view - El Faro 403 SURF (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/58000000/57990500/57990445/fd778b2d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 Bedroom, Kitchen, Beachside | In-room safe, travel cot, free WiFi, bed sheets - El Faro 403 SURF (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/58000000/57990500/57990445/41012fae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 Bedroom, Kitchen, Beachside | Living area - El Faro 403 SURF (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/58000000/57990500/57990445/ece457a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - El Faro 403 SURF (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/58000000/57990500/57990445/f785ea26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - El Faro 403 SURF (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/58000000/57990500/57990445/w1599h1025x0y0-2690f19f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies El Faro 403 SURF, near Playa del Carmen Main Beach, offers active pursuits and relaxation. Enjoy ziplining, lounge by the outdoor pool, or book a massage. The aparthotel provides free in-room WiFi and concierge services. ## Reviews 9.4 Exceptional ### Apart-hotel Sleeps 4 ## Popular amenities - Kitchen - Free Wi-Fi - Air-conditioning - Spa - Gym ## Add dates for prices Check-in Check-out Travellers ## About this property ### El Faro 403 SURF This aparthotel features an outdoor pool, a fitness centre and spa services. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. The apartment features free WiFi and a kitchen with a fridge, a microwave and a dishwasher. Amenities also include a laptop-compatible safe and a shower. Limited housekeeping is available. Air-conditioned accommodation at this aparthotel offers laptop-compatible safes and a safe. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. Services include massages. ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Massage - Outdoor pool - Spa services ### Internet - Available in the apartment: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) ### Family friendly - Children's pool - Travel cot ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Microwave - Refrigerator - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - Shower - Towels provided ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair-accessible path to lift - Designated smoking areas ### Services and conveniences - Concierge services - Housekeeping on weekdays only - Laptop-compatible safe - Limited-hour front desk - Safe at front desk - Tour and ticket assistance ### Things to do - Bicycle parking - Children's pool - Gym - Ziplining - Bicycle rentals nearby - Boat tours nearby - Ecotours nearby - Hiking/biking trails nearby - Sailing nearby - Snorkelling nearby - Spelunking nearby - Swimming nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Mosquito nets ### General - Bicycle parking ## Similar properties ![Premium Condo, 3 Bedrooms, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/7cda050d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,001 reviews £198 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1830000/1828600/1828518/77fcca03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Palms Beach Hotel Downtown Playa del Carmen - 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8:30 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Smoking Smoking allowed: in designated areas ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 40 per accommodation, per week. - A damage deposit of USD 200 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as El Faro 403 SURF Aparthotel El Faro 403 SURF Playa del Carmen El Faro 403 SURF Aparthotel Playa del Carmen ## About the area Located near the beach, this aparthotel is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Snorkelling and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ecotours nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) [View more Aparthotels in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Apart-Hotels.d601751-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62600%2C-87.07140&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YuhHJSRMjcHcN1BDMzg6GWPknB0=) Calle 10 norte esquina avenida 1 norte, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 2 min walk \- 0.1 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 5 min walk \- 0.3 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 6 min walk \- 0.4 miles - Central Square 6 min walk \- 0.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 50 min drive ### Restaurants - Cervecería Chapultepec 2 min walk - Fah Restaurant Bar 2 min walk - Zenzi Beach Club 1 min walk - Starbucks 2 min walk - Mi Jardin Secreto 2 min walk ## Frequently asked questions ### Does El Faro 403 SURF have a pool? ### Is El Faro 403 SURF pet-friendly? ### How much is parking at El Faro 403 SURF? ### What time is check-in at El Faro 403 SURF? ### What time is check-out at El Faro 403 SURF? ### Does El Faro 403 SURF provide a shuttle to the airport? ### Where is El Faro 403 SURF located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Faro 403 SURF Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 5 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 9.6 Cleanliness ### 9.6 Amenities ### 10 Staff & service ### 9.4 Property conditions & facilities ## Reviews ### 10/10 Excellent #### Angela K 6 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice condo !! Way more than expected and looks even better in person than pictures!! Front desk staff very friendly and helpful ##### Angela K Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Piper 16 Feb 2025 Liked: Cleanliness, room comfort, communication #### Surf 403 Great condo at El Faro. El Faro is one of our favorite spots. This one bedroom condo is super roomy, decorated beautifully and housed with everything you need. Perfect for a couple! Pool is oceanfront and beautiful. Definitely would rent again. ⭐️⭐️⭐️⭐️⭐️ ![Sunrises are beautiful here! This pic was taken poolside at El Faro](https://a.travel-assets.com/ugc/hotel-reviews/12C7951FDB6D001669A7E0F1075DDCAAD5FE0AE61739674057347.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Piper Stayed 5 nights in Feb 2025 ### 6/10 Okay #### Tiffany 6 Apr 2025 Liked: Amenities Disliked: Communication Pros: Fantastic location - easily walkable to everything, beautiful pool, security, oceanfront building, condo had snacks, wine, literally nearly everything you could need. Very well appointed. Cons: On first night there was an ant (ants all over the kitchen and main area base boards) and centipede issue and we had to walk to Wal-Mart to buy Raid to spray the place down. Music from the bar across the street and immediate area is LOUD until 3am every night. The condo is essentially right avross the street from a beach bar. Condo is listed as the couch being usable as a double bed, but no blankets or bedding is provided in order to use it, so we couldn't. Fresh fruit was provided but most was already rotten when we arrived so it leaked sludge all over its container. We had to use the Raid again on the last night because there was a massive cockroach running across the dining room area. We basically didn't use anything in the kitchen area because we were so grossed out by the bugs, they were all over the counters, stovetop, everything. ##### Tiffany Stayed 6 nights in Mar 2025 ### 6/10 Okay #### Nayir 1 Jun 2025 Liked: Cleanliness, communication Wasn't the best experience. Possibly one of the worst. Matress and pull-out sofa has a lot of wear and tear and would need to be replaced. The manager decided to take care of maintenance issues that we were not actively complaining about, and disregarded our request for the technician to come back after our stay. Additionally, there were electrical issues the night before our last night, which disrupted our sleep (the light automatically kept turning on and off), which was not adressed before we left. Positive points about it is the cleanliness, good communication from the manager, and bathroom and kitchen products that were free to use. Depending on preferences, location could also be a plus (very close to bars and clubs that play music until at least 2am). Guests may need eye shades and ear plugs if they are to have any semblance of a restful stay. They must also be unbothered by the service trucks who park outside the building to collect seaweed that is washed ashore. Unfortunately, we were here during seaweed season and there was a lot! Also, there may be construction/maintenance throughout the building, never mind that people may still be vacationing. Unfortunately, I will not return to this property and cannot give my recommendation to stay here based on the above comments. Thank you. ##### Nayir Stayed 7 nights in May 2025 ### 10/10 Excellent #### Angela 5 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication Far exceeded our expectations! We would choose this property again if we ever return. ##### Angela Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Douglas 23 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great amenities, pool, gym, massage, right on the beach. This is right in the heart of 5th Avenue in PDC so it's very busy and open all night. ##### Douglas Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### carol 30 Nov 2024 Liked: Cleanliness, property conditions & facilities, communication Owners were outstanding! Left us with food in the fridge and snacks . thank you so much ##### carol Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Valeri 28 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I visited this hotel when friends stayed there. The GIANT infinity pool overlooked the ocean and was sublime to swim and float in. It's so big you don't have to worry about swimmers into someone. The condo I stayed in was LUXURIOUS, with 2 full bathrooms. ##### Valeri Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Mary Lou Irma 9 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Had an issue with air conditioner stopped working they changed our room right away and took care of the problem staff really nice and made our stay comfortable ##### Mary Lou Irma Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Ileen 29 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This property was gorgeous and perfect if you want the space a hotel can not offer. We loved this place and would definitely go back. If you are into the night life it is the perfect location as you are walking distance to the bars, but if you are looking for a quiet night this might not be the best option because the music from the bars can be heard at a distance. Parking is not included, but is affordable and in a parking garage where your car is safe. ##### Ileen Stayed 3 nights in May 2024 ### 8/10 Good #### Craig 18 Apr 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice location and great pool but no restaurant on bar on premises. Lots of noise from nearby clubs but fairly soundproof inside. Great cooking facilities but no basic supplies like salt/pepper, oil, sugar etc. Comfortable bed and furnishings. Lots of day noise from pumper trucks etc. Not clear what cleaning policy was only got cleaned once on second day. One other day maid showed up at 9:30am but we were still in bed but never came back. Overall a great place. ##### Craig Stayed 7 nights in Apr 2023 ### 8/10 Good #### steve 19 Jan 2023 Liked: Cleanliness #### Nice place but the club noise was a downside. This particular room unfortunately has a balcony facing directly towards the noise of the nightclubs making it completely unusable. Ruining the rest of the experience completely. Room was clean and nice. Pool etc was nice. 1 of the elevators was out for our entire stay. More of a nuisance than anything. Also the patio door latch was broken and every time we closed the front door it would pop open. ##### steve Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### MARIBEL GARCIA 13 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Es un lindo condominio junto al mar y con una gran alberca ##### MARIBEL GARCIA Stayed 3 nights in May 2024 ### 10/10 Excellent #### Eduardo 3 Apr 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Family went for spring break, loved it and will be back! pool excellent! We had a wonderful stay with El Faro in Playa de Carmen. The staff and service was excellent, the views are dreamy and the location was great. We will definitely return. ##### Eduardo Stayed 8 nights in Mar 2022 ### 8/10 Good #### sylma 4 Mar 2022 Liked: Cleanliness, room comfort, communication Great unit well matained. Communications w manager was constant and clear. The building is well located by the beach and steps from all the clubs. Great security although to tough at times. ##### sylma Stayed 4 nights in Nov 2021 ### 10/10 Excellent #### Sara 9 Dec 2021 Liked: Cleanliness, room comfort, communication Perfect location just by the beach and very close to Quinta Avenida. Nice pool with a shallower part perfect for kids. Everything was clean. Drinking water was included. The only thing I can comment on was the air conditioner was a bit loud. Definitely recommend going there. ##### Sara Stayed 4 nights in Nov 2021 ### 10/10 Excellent #### Verified traveller 5 Apr 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar en frente a mar ubicado a menos de 100 metros de la 5 avenida. Increible ##### Verified traveller Stayed 4 nights in Mar 2021 ### 10/10 Excellent #### Gary 5 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfied Customer I had a great stay. I loved the residence. Very nice. Convient to everything. Right on the beach. ##### Gary Stayed 4 nights in Nov 2020 ### 8/10 Good #### Shawneen 7 May 2025 Liked: Cleanliness, property conditions & facilities, communication ##### Shawneen Stayed 7 nights in Apr 2025 ### 8/10 Good #### Marianne I. 20 Nov 2024 Liked: Cleanliness, room comfort ##### Marianne I. Stayed 14 nights in Nov 2024 ### 10/10 Excellent #### Staphany 13 Nov 2023 Liked: Cleanliness, property conditions & facilities, communication ##### Staphany Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Juan 13 Jul 2022 Liked: Cleanliness, room comfort, communication ##### Juan Stayed 9 nights in Jul 2022 ### 10/10 Excellent #### Rose 29 Dec 2021 Liked: Cleanliness, room comfort, communication #### Great location on the beach and one block from 5th ##### Rose Stayed 6 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 3 Jun 2021 ##### Verified traveller Stayed 4 nights in May 2021 ---